JOURNAL ARTICLEHannah M Dunga
International Journal of Business Ecosystem & Strategy · 2025
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The COVID-19 pandemic has highlighted the critical role of access to information in determining socioeconomic outcomes, especially in the context of poverty alleviation. This study explores the nexus between access to information and poverty in South Africa, emphasizing the role of digital connectivity in socio-economic development using data from the General Household Survey (GHS) 2023 collected by STATSSA. Through logistic regression analysis, the study examines the impact of internet access and other information channels on poverty levels, with a particular focus on marginalized groups, including female-headed households. Using regression analysis and descriptive statistics, the findings reveal that access to internet services significantly influences household poverty levels. Households with access to mobile internet, Wi-Fi, and other forms of digital connectivity are less likely to experience poverty, highlighting the critical role of technology in improving access to education, employment, and government services. However, significant disparities persist, with approximately 29% of households lacking mobile internet and over 93% without access to public Wi-Fi, exacerbating the digital divide, particularly in rural and low-income communities. The results further indicate that socio-demographic factors, including age, gender, race, and household size, intersect with digital access to shape poverty outcomes. Female-headed and black households are disproportionately affected by poverty, reflecting broader structural inequalities. Limited access to technology among these groups amplifies their vulnerability, emphasizing the urgent need for targeted interventions. The results underscore the importance of addressing information disparities to promote financial inclusion and drive sustainable development in the post-pandemic era. This paper provides evidence-based insights for policymakers to develop targeted interventions that bridge the digital divide and support vulnerable populations in South Africa. The study concludes that improving digital inclusion is essential for addressing poverty, fostering economic mobility, and reducing inequality in the post-COVID-19 era. It calls for policy efforts to enhance internet accessibility and bridge the digital divide, particularly for marginalized populations.
DOI 10.36096/ijbes.v7i2.7641 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEDavid Mhlanga · Hannah Dunga
International Journal of Research in Business and Social Science · 2023
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The primary aim of this study was to assess the demand for internet services before and during the Covid-19 pandemic, considering the challenges and opportunities brought about by the global health crisis. While the pandemic has had numerous negative impacts on people's lives, it has also facilitated advancements in technology, particularly the adoption of the 4th industrial revolution. To explore the positive impacts of these technological advancements, the study focused on analysing changes in household internet usage using the 2019 and 2021 General Household Survey data obtained from STATS SA. The study examined the shifts in internet usage between the two data sets and found a modest increase in internet usage over time. To further investigate the determinants of household internet usage, the study employed descriptive analysis, cross-tabulations, and a binary logistic regression model. Income, age, household size, and gender were used as independent variables, while internet usage served as the dependent variable. The results revealed that all the independent variables were statistically significant factors influencing the probability of internet usage. Income and household size demonstrated a positive relationship with internet usage, indicating that higher levels of income and larger household sizes were associated with increased demand for internet services. Conversely, the age of the household head showed a negative effect on internet usage, suggesting that as individuals grew older, their likelihood of using the internet decreased. Additionally, the study found that male-headed households exhibited higher levels of internet usage compared to their female counterparts. To ensure that digital inclusion is prioritized, it is crucial for authorities to ensure that internet access is accessible to low-income households. Addressing the disparity in internet usage between higher and lower-income households is essential. Government regulators can encourage broadband providers to expand affordable internet access, while reducing administrative burdens to facilitate network deployment, thereby supporting the current levels of internet usage, and promoting further growth. By considering these findings, policymakers and stakeholders can develop strategies to bridge the digital divide and ensure equal access to internet services for all segments of society. This will contribute to a more inclusive and equitable digital landscape, fostering social and economic development in the medium to long term.
DOI 10.20525/ijrbs.v12i7.27816 Crossref citations6 OpenAlex citations