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INDEXED PUBLICATIONS4
CROSSREF CITATIONS3
CROSSREF · CITED PUBLICATIONS50.0%
CROSSREF · MEAN CITATIONS0.75

Crossref citation coverage: 4 / 4 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

4 publications

JOURNAL ARTICLE

Manufacturing excellence for labour productivity improvement: Evidence from a selected automotive parts manufacturing organisation in South Africa

Robert Walter Dumisani Zondo

International Journal of Research in Business and Social Science · 2025

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The performance of productivity has garnered significant interest among economists, with a prevalent discussion affirming the crucial role of productivity enhancement in fostering and sustaining growth. This necessitates businesses to recognise manufacturing excellence in their operations.  Manufacturing excellence is a non-prescriptive paradigm for organisational management aimed at enhancing competitiveness.  The processes established for consistent delivery must yield products with minimal variance and no flaws.  This study investigates the impact of manufacturing excellence strategy on workforce productivity in South African automobile parts manufacturing firms.  The study employed a quantitative methodology to investigate production and associated experiences within an automobile parts manufacturing organisation that implemented a manufacturing excellence strategy for enhancing productivity.  The Ordinary Least Squares (OLS) model, employing the Statistical Package for Social Sciences (SPSS), was utilised for data analysis.  The corporation functions within the eThekwini Municipality in the KwaZulu-Natal region of South Africa.  The study was conducted by gathering pre- and post-quarterly data on absenteeism, spoilage, and labour productivity.  The findings demonstrate that manufacturing excellence affects labour productivity.  Nonetheless, neither absenteeism nor spoilage correlates with worker productivity following the introduction of manufacturing excellence.  This study reveals the strengths and shortcomings of manufacturing excellence and its impact on workforce productivity in automobile parts manufacturing firms in South Africa. 

DOI 10.20525/ijrbs.v14i5.40780 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

A comparative analysis of lean manufacturing usage in Small and Medium Apparel Enterprises in KwaZulu-Natal, South Africa

Pushpa Govender · Winiswa Mavutha · Tshepo Mabotja

International Journal of Research in Business and Social Science · 2025

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Companies in the South African apparel industry are being driven to improve their operational efficiency by implementing Lean Manufacturing Principles (LMPs) as a result of the severe competition that they face both locally and internationally. To evaluate the effectiveness of LMP implementation in small and medium-sized enterprises (SMEs) operating within the apparel sector in KwaZulu-Natal (KZN), this research employed a quantitative methodology. The degree of LMP adoption and its influence on operational performance, quality management, and competitiveness are brought to light through a comparison analysis between a small-sized company (Company A) and a medium-sized company (Company B). The was gathered using a structured survey distributed to employees across different functional levels in both companies. The findings suggest that there are significant differences in the implementation of LMP between the two companies, with Company B reaching a higher degree of adoption and generating more substantial benefits in both efficiency and quality. When it came to smaller businesses, difficulties such as insufficient managerial assistance, limited resources, and knowledge gaps were more noticeable. This study enhances the understanding of LMP application in SMEs and offers recommendations for fostering lean adoption, minimizing waste, and encouraging sustainable practices and continuous improvement within South Africa's apparel industry.

DOI 10.20525/ijrbs.v14i3.38961 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Supply chain management (SCM) framework for small and medium manufacturing enterprises (SMEs) in Ghana

Mitchell Dodzi Morvey · Lawrence Mpele Lekhanya · Eric Kofi Boadi

International Journal of Business Ecosystem & Strategy · 2024

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Efficient supply chain management is essential for small and medium-sized enterprises (SMEs) in Ghana to guarantee a dependable flow of products and services, sustain competitiveness, and promote growth and job creation. The objective of this study is to analyse the current supply chain models utilised by manufacturing small and medium-sized enterprises (SMEs) in Ghana. Additionally, it intends to propose a prototype model that will aid manufacturing SMEs in achieving sustainability, growth, and future expansion in Ghana and other regions. The Conceptual framework was developed by examining variables identified in the existing literature on supplier management practices in small and medium-sized enterprises (SMEs), as well as inventory management approaches that are relevant to SMEs. A structured questionnaire was employed to collect data from the main source. This study employs a mixed method approach, which includes the participation of 363 respondents. Interviews and surveys were carried out with small and medium-sized enterprise (SME) owners and managers. The data was analysed using the SPSS (v 27.0) computer application, which involved both inferential and descriptive statistical analysis. The findings revealed essential components of the prototype, such as the implementation of supply management (SM), proficient information management (IM), streamlined distribution strategies, and strong marketing and sales strategies, in addition to customer relationship management (CRM) and effective post-sales services. Implementing these supply chain management (SCM) principles effectively can guarantee the sustainability, growth, employment generation, and overall performance of small and medium-sized enterprises (SMEs) in Ghana.

DOI 10.36096/ijbes.v6i2.5280 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Effect of Lean Six Sigma on order fulfilment process: evidence from manufacturing companies in Gauteng, South Africa

Vuyokazi Maku · Tshepo Phuti Mabotja · Winiswa Mavutha

International Journal of Research in Business and Social Science · 2024

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This study examines the collaboration between Lean Six Sigma principles and order fulfilment procedures, which are essential for facilitating international trade. The objective is to ascertain the extent to which sustainable and effective lean processes improve customer satisfaction and accelerate global product delivery. The study employs a dual methodology: initially, doing a comprehensive analysis of the current body of literature on the integration of Lean Six Sigma in order fulfilment inside various manufacturing companies, with the aim of finding any deficiencies or areas that require further investigation. Furthermore, we utilise a quantitative approach by administering surveys to professionals in the South African manufacturing industry. Deductive reasoning examines responses using random sampling to ensure unbiased selection. The findings emphasise that using Lean Six Sigma practices in the South African manufacturing sector can address customer concerns regarding the quality of orders and the timeliness of deliveries. This can provide a competitive advantage in the global market. The study validates that the inclusion of Lean Six Sigma measurements alleviates bottlenecks by focusing on improvements in operations, procedures, and communication. The study demonstrates the effectiveness of Lean Six Sigma methodologies in improving order fulfilment for enterprises engaged in international trade. It promotes these concepts to optimise processes, assuring timely deliveries and increased customer satisfaction. This study addresses several deficiencies in the current research on the incorporation of Lean Six Sigma in the manufacturing order fulfilment process. These gaps encompass the challenges of incorporating emerging technology, integrating collaborative supply chains, and incorporating sustainable practices. The distinctive methodology of integrating a comprehensive analysis of existing literature with empirical evidence enhances the novelty of the research outcomes. Manufacturing companies that aim to achieve global market excellence get practical advantages.

DOI 10.20525/ijrbs.v13i3.29522 Crossref citations2 OpenAlex citations