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INDEXED PUBLICATIONS2
CROSSREF CITATIONS1
CROSSREF · CITED PUBLICATIONS50.0%
CROSSREF · MEAN CITATIONS0.5

Crossref citation coverage: 2 / 2 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

2 publications

JOURNAL ARTICLE

Exploring the determinants of consumer repurchase intentions for beauty and haircare products on e-commerce platforms: an emerging market perspective

Nqobile Mgoza · Thubelihle Namaswazi Ndlela

International Journal of Business Ecosystem & Strategy · 2026

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This study investigated the factors influencing consumer repurchase intentions of beauty and haircare products on e-commerce platforms in South Africa. With the growing trend of online shopping, understanding the determinants of repurchase intention became essential for businesses looking to retain customers. The purpose of the study was to explore how various factors such as brand trust, security risk perception, ease of use, customer readiness, and loyalty impact consumer repurchase behaviour. A quantitative research design was employed, using an online questionnaire to collect data from 164 respondents who had previously purchased beauty and haircare products on an online shopping site for cosmetics in South Africa. The study utilised multiple regression analysis to assess the relationships among the identified factors and their influence on repurchase intentions. The findings revealed that brand trust, ease of use, and customer loyalty were significant positive predictors of repurchase intentions, while security risk perception had a negative impact. Readiness did not show a significant relationship with repurchase intentions. Based on these results, the study recommends that e-commerce businesses in the beauty sector focus on building trust, enhancing user-friendly interfaces, and fostering customer loyalty programs to encourage repeat purchases.  

DOI 10.36096/ijbes.v8i3.11350 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Factors influencing purchase intention of motor vehicles during the COVID-19 pandemic: An empirical study in South Africa

Lebogang Gaoaketse · Neo Ligaraba · Tinashe Chuchu

International Journal of Research in Business and Social Science · 2023

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The study examined the factors influencing motor vehicle purchase intention during the COVID-19 pandemic. The Theory of Planned Behaviour, the Social Judgement Theory, and the Self-Congruency Theory were employed for the study. A quantitative research approach was applied, and data was collected using a questionnaire that 223 respondents completed and selected through convenience sampling. A structural equation model was used to test the proposed conceptual model of the study. The empirical results revealed that perceived value, perceived reliability, and brand awareness of the vehicle, together with the manufacturer’s and/or seller’s website quality, positively impact the consumer’s attitude, which subsequently affects their purchase intentions. The study has both practical and theoretical implications. The findings from the study could assist motor vehicle marketers in developing marketing strategies during a pandemic and provide policymakers with guidelines for the marketing of motor vehicles during a pandemic.

DOI 10.20525/ijrbs.v12i3.24291 Crossref citations1 OpenAlex citations