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The study examined whether male and female South African accounting and tax practitioners differed in their self-reported ethical attitudes, reported professional experiences, reported categories of unethical client requests and stated intended responses to a tax-related ethical scenario. The study was motivated by mixed research observations on gender perceptions of ethical behaviour and the high number of previous accounting scandals in South Africa. These scandals have led many to question the ethics of the accounting profession, and whether accountants are upholding public trust. A quantitative, cross-sectional survey was employed. A total of 245 usable questionnaires were analysed. Mann-Whitney U tests were used to examine gender differences across 12 ethical-attitude items, while chi-square and exact tests were used to evaluate associations involving the categorical professional indicators, reported client-request categories and stated scenario responses. No statistically significant gender differences were detected across the 12 ethical-attitude items, and no professional ethical indicator remained statistically significant after adjustment for multiple testing. Although female respondents selected the understate-income category more frequently than males, this exploratory comparison did not remain statistically significant after adjustment for multiple testing. Approximately 90% of both groups stated that they would notify both the client and the South African Revenue Service (SARS) when responding to the understated-income scenario, and no statistically significant gender association was detected. Findings indicate limited gender-related variation in the reported ethical attitudes and stated professional intentions of practitioners in this predominantly young, early-career sample. They also highlight the importance of practitioners’ reported exposure to external client pressure and their stated intended professional responses. The findings should not be interpreted as demonstrating actual ethical behaviour or as establishing that professional education, regulation or occupational socialisation caused the observed similarity.

This study investigated the factors influencing consumer repurchase intentions of beauty and haircare products on e-commerce platforms in South Africa. With the growing trend of online shopping, understanding the determinants of repurchase intention became essential for businesses looking to retain customers. The purpose of the study was to explore how various factors such as brand trust, security risk perception, ease of use, customer readiness, and loyalty impact consumer repurchase behaviour. A quantitative research design was employed, using an online questionnaire to collect data from 164 respondents who had previously purchased beauty and haircare products on an online shopping site for cosmetics in South Africa. The study utilised multiple regression analysis to assess the relationships among the identified factors and their influence on repurchase intentions. The findings revealed that brand trust, ease of use, and customer loyalty were significant positive predictors of repurchase intentions, while security risk perception had a negative impact. Readiness did not show a significant relationship with repurchase intentions. Based on these results, the study recommends that e-commerce businesses in the beauty sector focus on building trust, enhancing user-friendly interfaces, and fostering customer loyalty programs to encourage repeat purchases.  

Small and Medium Enterprises (SMEs) significantly contribute to South Africa's economic growth and job creation; nevertheless, their sustainability is hindered by ongoing structural issues. The article analyses how digital platforms—such as fintech, digital payments, and e-commerce—can facilitate the growth and economic resilience of SMEs. The research employs a rigorous desk review process to synthesise information from academic literature, policy reports, and case studies published from 2015 to 2025. The analysis utilises thematic synthesis, uncovering four principal themes: (1) Barriers to SME Growth, (2) Digital Platforms as Solutions, (3) Obstacles to Digital Adoption, and (4) Theoretical Perspectives on Digital Adoption. Critical findings indicate that although digital platforms have substantial prospects, their adoption is constrained by infrastructural deficiencies, digital illiteracy, regulatory challenges, and perceived risks. Utilising the Technology Acceptance Model and Diffusion of Innovation Theory, the research illustrates that perceived utility and ease of use depend on structural and ecological preparedness. The document advocates for a comprehensive, contextually tailored support system that amalgamates infrastructure enhancement, digital skills education, regulatory reform, and the cultivation of institutional trust. The paper's contribution is the reclassification of contextual restrictions as primary factors influencing digital adoption in SMEs within emerging markets.

In an era of compounding crises, skills training is increasingly critical for building resilience in social enterprises (SEs), particularly in marginalized contexts. This study investigates the role of skills training in fostering resilience among township-based social enterprises in Johannesburg, South Africa. Operating within a legacy of spatial apartheid, chronic unemployment, and systemic inequality, these SEs face multidimensional skills gaps that constrain their scalability and sustainability. Through a qualitative, interpretive research design involving 15 SEs in Soweto, this study explores the key skills gaps, the contributions of training to resilience, and the systemic barriers to effective skills development. The findings reveal that skills gaps span financial literacy, technical competencies, digital skills, leadership, and psychosocial preparedness. Skills training, delivered through formal programs, private incubators, and informal peer networks, contributes to resilience by enhancing financial legitimacy, ensuring operational continuity, building social capital, and fostering psychological empowerment. However, significant barriers, including cost, geographic inaccessibility, communication gaps, and cultural mistrust, limit the inclusivity and impact of training initiatives. The study concludes that for skills training to be truly transformative, it must be reconceptualized towards co-designed, context-sensitive, and holistic models that integrate technical, managerial, and psychosocial capabilities. The insights contribute to the discourse on sustainable development and inclusive entrepreneurship in the Global South, offering implications for policymakers, development agencies, and social entrepreneurs seeking to build resilient ecosystems

School social work has become a globally recognized specialty, but its limited integration into South African schools risks worsening psychosocial issues among learners and increasing teachers' stress. The present research explored teachers' and parents' perceptions regarding the need for school social work services to address learners' psychosocial challenges and support teachers in two underprivileged schools in South Africa. Ten high school teachers and four parents from two underprivileged high schools participated in interviews as part of a qualitative research approach. The study employed reflexive thematic analysis to analyze the collected data. The findings revealed that teachers actively observed learners’ psychosocial problems and that current support structures were inadequate, as learners were referred to community-level social workers. While teachers attempted to support learners, learners were often reluctant to disclose sensitive issues; teachers lacked appropriate training in supporting learners and were overwhelmed by this non-academic role. School social workers were advocated for and viewed as offering dual benefits: providing individualized, holistic services to learners and their parents, and equipping educators with tools to better navigate learners’ psychosocial issues. We recommend the formal incorporation of school social workers in underprivileged schools to strengthen support systems, reduce pressure on teachers, and promote holistic learner development.

Orphanhood remains a significant and multifaceted challenge in sub-Saharan Africa, where children under the age of eighteen who have lost one or both parents are often exposed to heightened risks related to inadequate education, psychosocial support, nutrition, shelter, and care. South Africa is among the most affected countries, with orphanhood compounded by poverty, inequality, disease, substance abuse, and domestic violence. Although various governmental and non-governmental interventions exist, many are limited by poor sustainability, weak contextual relevance, and insufficient community ownership. Moreover, orphaned learners are frequently positioned as passive recipients of support rather than empowered contributors to their own development. This scoping review protocol aims to map and synthesise existing evidence on mentorship and life-coaching interventions to inform future framework development designed to enhance educational achievements and life goals of orphaned secondary school learners in Klipgat. Guided by the Arksey and O’Malley framework, the review protocol will involve identifying the research question, relevant studies, study selection, data charting, and the collation and summarisation of findings, with stakeholder consultation included where appropriate. A comprehensive search of studies published between 2010 and 2025 will be conducted on PubMed, Web of Science, Grey Literature, Scopus, and Grey literature. The review process will adhere to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) protocol guidelines.

Numerous studies have shown that colleges and departments at the University of Technology (UoT) are frequently overseen by mid-level management, who may not possess a thorough understanding of the potential effects of UoT choices on employee well-being in the workplace. Some of these leaders neglect employees by displaying autocratic or poisonous characteristics, instead than embodying ethical and effective leadership that fosters the principles of 'Spirit of Ubuntu' ethics. Thus, the research aimed to investigate the dynamics of subordinate leadership and employee interactions in the workplace for potential evidence of unethical leadership styles and behaviours at a University of Technology in South Africa. Quantitative data was obtained from 312 out of 420 employees, yielding a response rate of 74%. The inferential results substantiate the alternative hypothesis that lower-level leadership exhibits immoral tendencies in the workplace. Moreover, the findings of the hypothesis indicate that certain lower-level leaders may not consistently exemplify role modelling, transparency, and ethical behaviour. Furthermore, they may neglect to cultivate an environment that emphasises respect, trust, and equality among employees or sufficiently consider the ethical ramifications of UoT decisions. The research consequences indicate that certain lower-level executives lack mentorship, transparency, and ethical conduct. Consequently, certain lower-level leaders are reluctant to exhibit unusual dedication to resolving faculty or departmental issues. The study advocates for the introduction of annual anonymous assessments of subordinate leadership, which may reinforce the UoT’s principles of transparency, professionalism, fairness, responsibility, honesty, and integrity. These research findings may be utilised by other organisations investigating the correlation between lower-level leadership (Supervisors, Heads of Departments, etc.) and employees.

Robotic Process Automation (RPA) is transforming knowledge-intensive professional services; nevertheless, data from consulting ecosystems in emerging markets is still scarce. This study investigates the organisational and human-centric consequences of RPA implementation in consulting businesses in Johannesburg, South Africa, concentrating on company performance, job security, employee performance, and customer engagement. We performed reliability testing, rotational factor analysis, Pearson correlations, and multiple linear regression in SAS using a cross-sectional survey of 256 consulting staff. The results indicate a favourable correlation between RPA and employee performance as well as customer interaction, however no statistically significant link was found for business performance or job security. The paper provides context-specific empirical evidence about RPA within the South African consulting ecosystem, indicating that early value realisation may manifest through enhancements in worker efficiency and client interactions rather than immediate increases in firm-level performance. The findings underscore the necessity for change management, reskilling, and appropriate automation governance to maintain human-technology complementarity.

This paper aims to explore how Traditional Healers (THs) and Traditional Birth Attendants (TBAs) support women during pregnancy, childbirth, and the postnatal period in Soweto, Johannesburg. Traditional healing remains a central part of maternal healthcare in South Africa, where cultural beliefs and accessibility influence women’s health-seeking behaviours. Using a qualitative, exploratory, and descriptive design, data were collected through key informant interviews with eight participants (five THs and three TBAs) selected through purposive sampling. Thematic analysis was employed to identify patterns in traditional knowledge, practices, and beliefs related to maternal healthcare. Findings revealed that THs and TBAs play an essential role across the maternal care continuum. In the diagnostic phase, they identify fertility challenges, breech pregnancies, and spiritual causes of illness through ancestral guidance, bone divination, and dreams. During the antenatal period, they provide herbal remedies such as isihlambezo to cleanse and strengthen the womb and perform protective rituals against witchcraft and evil spirits. In the perinatal stage, TBAs assist with labour management, delivery, and placental expulsion using culturally informed methods. Their postnatal care includes uterine cleansing, breastfeeding support, newborn care, and follow-up home visits. These practices, grounded in indigenous knowledge systems, coexist with biomedical care and remain vital due to their cultural resonance and accessibility. The study concludes that strengthening collaboration between traditional and biomedical health systems could enhance culturally sensitive, community-based approaches to maternal healthcare in South Africa.

Management appointments do not represent gender equality, even though men and women are given equal opportunity. Social conventions and laws have supported male-dominated workplaces. This qualitative, exploratory, descriptive, and contextual study used a phenomenological technique to examine women's management experiences in Ekurhuleni, Gauteng, South Africa. The intended audience was managerial women. Purposive sampling, unstructured individual interviews, and inductive topic analysis were used. Trustworthiness was determined by credibility, transferability, reliability, and confirmability. Promoting autonomy, beneficence, non-maleficence, and justice was ethical. This study found workplace gender bias, male resistance to female leadership, gender intimidation, and a non-supportive work atmosphere. These data may help create workplace recommendations for women in managerial roles.

The evolving perceptions of trust within the community about both national and local government have substantial ramifications for the long-term viability of the nation's democracy and the degree of societal trust. This study sought to evaluate the degree of public trust among South African adults in their national and municipal governments, as well as to analyse the variables influencing this trust. The report underscores considerable scepticism in South African national and local administrations, attributable to performance deficiencies, inadequate service delivery, absence of transparency, and insufficient community participation. Individuals associated with the ANC exhibit comparatively more trust owing to past allegiance. We advocate promoting reforms to restore public trust by enhancing governance processes, increasing transparency, and ensuring efficient service delivery, especially for marginalised areas.

Although telehealth use in social work practice is not a new concept, its adoption has significantly increased in recent years due to growth in technology use and the COVID-19 pandemic. However, there exist gaps in understanding how social workers are using and experiencing telehealth in their practice. This scoping review synthesizes literature on the use of telehealth in social work practice. Guided by Arksey and O’Malley, we will search for literature on five databases: Web of Science, PUBMED, SCOPUS, PsycINFO, and CINAHL. Using Rayyan screening software, two independent reviewers will screen articles at the title, abstract, and full-text levels. Key characteristics and key themes of the selected articles that meet the inclusion criteria will be charted on a Microsoft Excel sheet. Qualitative thematic analysis will be used to analyze the themes. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) will be used to report the scoping review processes. The review will contribute to the broader understanding of telehealth in social work practice and inform the development of best practices and current gaps in research on telehealth in social work practice. The results will be disseminated to researchers, schools of social work, and practitioners through manuscript publications and relevant conferences.

This paper examines the expanded function of business models in promoting organisational sustainability, emphasising their significant influence on strategic management and enduring environmental and economic viability. This study employs a comprehensive literature analysis to analyse data-driven business models and their congruence with Sustainable Development Goals (SDGs), emphasising the significance of technology, innovation, and sustainability in contemporary business practices. The results demonstrate that sustainable business models promote economic growth, responsible consumption, and industry innovation while also making substantial contributions to environmental stewardship. The study specifically examines the Sustainable Development Goals of Decent Work and Economic Growth (Goal 8), Industry, Innovation, and Infrastructure (Goal 9), Responsible Consumption and Production (Goal 12), and Partnerships for the Goals (Goal 17). The study indicates that incorporating sustainability into business model innovation is essential for strategic success in the contemporary corporate environment. Sustainable business models are essential for organisations seeking to excel in environmental and social governance while ensuring economic success. This strategic integration revolutionises conventional business methods, guaranteeing that organisations not only endure but flourish by adjusting to global challenges and shifts in the economic environment.

The study investigates the impact of skills and concomitant competencies in enhancing claims management in order to ameliorate disputes in the South African construction industry. By evaluating the role of various skills and abilities, the study provided significant insights for optimizing claims management methods and enhancing project outcomes. The study adopted a mixed-method approach, combining a content analysis of industry reports, and legal precedents relating to construction claims management and skills development. Additionally, structured interviews and surveys were undertaken with key stakeholders in the construction sector. A total of eleven interviews and ninety-three (93) complete responses were retrieved from respondents including contractors, subcontractors, project managers, legal experts, and industry associations. These interviews and surveys attempt to obtain qualitative and quantitative data on the impact of skills on claims management procedures, including competency levels, training experiences, problems faced, and perceived outcomes. study underlines the need for investing in training and development programs to alleviate skills shortages and build a culture of competence among construction professionals. The conversation discussed the possible role of technology in complementing abilities and improving claims management efficiency. It is recommended that recognizing the crucial link between skills and claims management effectiveness, stakeholders may apply measures to limit risks, improve procedures, and ultimately increase successful project outcomes in the construction industry.

This study examines the influence of strategic foresight on the financial performance of small and medium-sized firms (SMEs) within the mining sector of South Africa's Eastern Limb. It examines the roles of scenario planning, external environmental assessment, and organisational culture in fostering financial resilience and competitive advantage. The research utilises a quantitative methodology, employing survey data gathered from 310 participants, comprising firm owners, managers, and employees within mining SMEs. The study employs linear regression analysis to evaluate the correlations between strategic foresight activities and financial performance metrics, including revenue growth, profitability, and return on investment (ROI). Reliability was established via Cronbach’s alpha (exceeding 0.9 for all constructs), while validity was assessed using Pearson correlation coefficients. The findings demonstrate that all three elements of strategic foresight—scenario planning, external environmental scanning, and organisational culture—exhibit a substantial and favourable correlation with financial success in mining SMEs. The investigation indicates that SMEs with strong strategic foresight systems are more adept at risk mitigation, regulatory adaptation, and maintaining financial growth. The research highlights the essential function of strategic foresight in improving financial resilience and stability in mining-focused SMEs. Companies that actively participate in scenario planning and environmental monitoring while fostering a robust organisational culture are more likely to adeptly manage market uncertainty. The findings provide guidance to SME leaders, policymakers, and researchers on incorporating foresight-driven strategies for enduring sustainability and financial prosperity.

The integration of Information and Communication Technology (ICT) in education has the potential to enhance teaching and learning; however, several barriers hinder its effective adoption in South African schools. The paper reports on the study that examined the barrier to sustainable integration of ICT in Pietermaritzburg public secondary schools. The study used qualitative interview technique to collect data from 20 teachers. The Technology Organisation Environment (TOE) framework was used as a theoretical framework. The findings reveal that a lack of technological pedagogical content knowledge among teachers, high ICT infrastructure support costs, resource constraints, resistance to change, and theft and vandalization of ICT equipment significantly impact ICT adoption. Many teachers lack essential ICT skills, which affects their confidence in integrating technology into their teaching practices. Financial constraints further limit schools from maintaining ICT infrastructure, and resistance from experienced educators impedes change. Additionally, frequent theft and vandalization of ICT resources pose a serious risk, further hampering implementation. To address these challenges, the study recommends capacity-building initiatives to enhance teacher training, increased financial and technical support for schools, leadership-driven encouragement of ICT adoption, targeted awareness campaigns to mitigate resistance, strengthened security measures to protect ICT infrastructure, and equitable distribution of ICT resources to bridge the digital divide. A strategic and collaborative approach is essential to overcoming these barriers and ensuring effective ICT integration in South African schools.

The phenomenon of 'massification in higher education ', which refers to the significant increase in the number of students enrolling in universities, has made it difficult for inclusive education to be attainable owing to unknown reasons that are encumbering the students living with disability from having a sense of belonging. Hence, this study aims to evaluate the relationship between students living with disability and social justice through inclusivity in higher education with the aid of Assistive Technology (AT) to conceptualise a framework. The researchers employed a mixed methods approach to collect and analyse data statistically and descriptively. The requirements for integrating the model to ease the lack of consideration of students living with disability in the digital age were evaluated and critically reviewed regarding its impact on students’ sense of belonging in the digital age. The major findings from this study elucidate the factors perceived as the central requirements for mitigating the lack of inclusivity and social justice in higher education. The procurement of ATs was topical as most respondents (83%) categorically opined the need to improve this process by making timely purchases of the proper ATs from reliable service providers.  The successful implementation of this framework could significantly enhance the educational experience of students with disabilities at the University of Venda, making it a more inclusive and supportive learning environment. The findings on the appropriateness of ATs for students overwhelmingly indicated that many of the available devices and technologies meant to assist learners were not fit for the tasks they were intended for. The university should establish a procurement committee and a high-level action plan outlining the requirements for delivering assistive products & services.

The sociotechnical challenges primarily faced by students with disabilities are significantly hindering their active participation in academic programs. This study, therefore, holds immense importance as it aims to examine these challenges and evaluate the factors influencing the introduction of Assistive Technology in response to these issues. The researchers have used a to delve deep into these challenges and establish potential mitigation strategies for fostering inclusive education and a supportive learning environment. This study uses quantitative and qualitative data to understand factors influencing the integration of ATs in inclusive education. As a result, the study's findings, particularly the absence of a framework in the university disability unit, which is responsible for guiding the use and integration of AT, are crucial for understanding the current state of affairs. The delays in acquiring and delivering ATs result in students missing out on learning how to use the technologies. The use of ATs in the university was affected by the lack of training of lecturers who taught the students living with disabilities. Although there are ATs in the disability unit, they seem to be used by students who need urgent support and who need it in a limited time. Due to these factors, the study concluded that several factors influenced the integration of ATs in inclusive education at the university, and these need to be addressed urgently. This paper recommends that training should be conducted with lecturers and students to use ATs for learning and teaching purposes.

South African Defence Review 2015 found that the South African National Defence Force (SANDF) is in significant decline and will lose important military capabilities in the long term if nothing is done. In a shrinking defense budget, general rhetoric blames aging equipment and staff for the decline. However, managerial issues in the SANDF may be to blame for the decline. We examined academic and other literature to find the origin of this problem and found that the SANDF does not use any systems management methodology to manage tasks. This peculiarity hinders SANDF management and prevents it from providing credible defense to South Africa. We found that empirical studies on SANDF management are scarce and failed to explain this oddity. To understand why the SANDF's application inherent management functions fail to provide a genuine defense capacity, this paper proposes a cognitive technique to conceptualize an empirical investigation beyond a literature review. We propose a systems management approach based on the Administrative Theory of Management, Neoclassical Theory of Management, and General Systems Theory frameworks in management education. We believe that empirical public and management research may create defence capabilities management understanding. This premise guides our study conceptualization by outlining the research context and then doing a research problem analysis to find the knowledge gap. To examine the literature, we use thematic summative content analysis. The research conceptualisation—problem statement, purpose statement, research questions, strategy, design, process, and methods, and interpretative frameworks—is based on this analysis. On the latter, we expect to write later.

Whilst e-commerce continues to grow, it has met privacy, trust, and security challenges. Blockchain technology is among the solutions that e-commerce can use to address these challenges. Blockchain technology poses benefits but comes with its challenges. The purpose of this study was to systematically review literature that focused on the state and prospects of blockchain technology in e-commerce. Specifically, the research question is what is the state of the application of blockchain technology in e-commerce? The study conducted searches using four databases (EbscoHost, Science Direct, IEEE Explore, and Jstor) as well as Google Scholar. Exclusion and inclusion criteria were applied in the searches to answer the research question. In total, 25 articles were used for this research and were thematically analysed. The results showed that while there are many benefits in implementing blockchain technologies in e-commerce, there are also challenges. The benefits include an increase in privacy, enhanced security, and minimized costs of transactions. The challenges are tax evasion, black market transactions, and lack of regulation. Results also showed blockchains are used to track product movement and originality. The study's novel contribution is to theory by developing a model for the application, benefits, and challenges of the blockchain technology ecosystem in e-commerce. The study contributes to policy by focusing on sustainable development goals 7 and 9. The research also contributes to the body of knowledge on the application of blockchain. Businesses, scholars, government officials, and other stakeholders can use this study to understand the application, challenges, and benefits of blockchain in e-commerce.