Research collection
156 publications
JOURNAL ARTICLELinda Magodlyo · Emmanuel Mutambara · Makumbe William
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
The study examines how environmental sustainability reporting influences the performance of listed construction firms in Zimbabwe. The study responds to a notable research gap in developing economies, particularly within the construction sector, where limited qualitative evidence exists on how managers perceive the relationship between environmental corporate sustainability practices and organisational performance. While prior studies have largely focused on quantitative approaches in developed contexts, this paper adopts a qualitative perspective to generate context-specific insights. Guided by the interpretivist philosophy and informed by Signalling Theory and Legitimacy Theory, the study employed a qualitative research design using purposive sampling. Data were gathered through semi-structured interviews, and document analysis of sustainability reports from selected firms listed on the Zimbabwe Stock Exchange. The data were analysed through thematic and content analysis to identify recurring patterns and perceptions. The findings indicate that environmental sustainability reporting is generally perceived to enhance firm performance through improved corporate reputation, stronger stakeholder confidence, regulatory compliance, operational efficiency, waste reduction, and better resource management. Key environmental practices identified include environmental management systems, recycling and reuse initiatives, pollution control measures, land rehabilitation, and water conservation strategies. However, the study also found that firms face constraints such as resource limitations, economic instability, and uneven regulatory enforcement, which may hinder the full benefits of environmental sustainability initiatives. The paper concludes that the environmental dimension of corporate sustainability reporting can contribute positively to organisational performance when supported by effective implementation and strategic commitment. It recommends that listed firms strengthen environmental governance systems, integrate sustainability into core business strategy, invest in cleaner technologies, and improve disclosure quality. Policymakers are encouraged to enhance regulatory support and industry guidance for sustainability reporting. Future research may extend this inquiry to other sectors, compare listed and non-listed firms, and explore longitudinal changes in sustainability reporting practices across emerging markets.
DOI 10.36096/ijbes.v8i5.13700 Crossref citations0 OpenAlex citations
JOURNAL ARTICLELinda Magodlyo · Emmanuel Mutambara · Makumbe William
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This paper examines how a purpose-driven organisation emerging from a highly volatile developing economy can build a globally competitive business process outsourcing (BPO) platform while contributing to brain-drain reversal. Using ZimWorX, a Zimbabwean-headquartered BPO enterprise, as a longitudinal case study, the study aims to develop a theoretically grounded framework explaining strategic emergence under conditions of volatility, uncertainty, complexity, and ambiguity (VUCA) for an emerging organisation. Situated within the broader transformation of global outsourcing markets and the democratisation of digital talent, the paper positions Zimbabwe not as a peripheral participant but as a credible contender in high-value global services delivery. The research adopts a qualitative single-case study design grounded in conceptual theory-building. Drawing on secondary data, organisational records, industry reports, and contextual economic analysis, the study employs abductive reasoning to synthesise four theoretical lenses: Entrepreneurial Orientation Theory, Market Entry Strategy frameworks, Chaos Theory, and Strategic Decision-Making Theory. Through cross-theoretical integration, the analysis traces how ZimWorX navigated Zimbabwe’s macroeconomic instability, currency volatility, high unemployment, and institutional constraints to construct a resilient and differentiated service platform serving clients primarily in the United States and the United Kingdom. The findings reveal that ZimWorX’s success is not attributable to cost arbitrage alone, but to a distinctive combination of entrepreneurial vision, purpose-driven culture, agile niche-focused market entry, and a disruptive “insourcing” philosophy that reframes outsourcing as premium human capital partnership. The firm’s strategic posture reflects adaptive decision-making under disequilibrium conditions, where uncertainty becomes a catalyst for innovation rather than paralysis. Importantly, the organisation embeds social purpose, specifically the reversal of skilled migration and the creation of dignified employment, into its competitive strategy, thereby aligning commercial performance with developmental impact. The study culminates in the development of the ZimWorX Strategic Emergence Framework (ZSEF), a conceptual model that illustrates how emerging-economy firms can integrate entrepreneurial orientation, strategic agility, purposeful positioning, and adaptive market entry to achieve sustained global competitiveness in VUCA environments. The framework advances emerging organisation theory by demonstrating how firms operating in structurally disadvantaged contexts can convert institutional adversity into strategic differentiation. The paper concludes that purposeful strategic emergence offers a viable pathway for developing economies seeking participation in knowledge-intensive global value chains. Rather than replicating traditional offshore outsourcing models, African BPO platforms can leverage mission-driven identity, digital infrastructure, and agile governance structures to compete on quality and relational capital. The study recommends that policymakers support digital talent ecosystems, regulatory clarity, and export-oriented service platforms, while organisational leaders institutionalise adaptive strategic processes and purpose-centred cultures. Future research may test the ZSEF across multiple African BPO firms, examine performance implications quantitatively, or explore comparative applications in other emerging-market knowledge industries.
DOI 10.36096/ijbes.v8i5.13690 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMemory Feresu · Makumbe William · Emmanuel Mutambara
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This paper examines the emergence and strategic evolution of InnBucks MicroBank Limited, a Zimbabwean Microfinance organisation that evolved from a restaurant-change management digital wallet into a licensed deposit-taking microfinance bank serving around 3 million users within 4 years. Operating in what is arguably one of the most extreme VUCA (volatile, uncertain, complex, ambiguous) environments globally, characterised by currency failures, chronic hyperinflation, regulatory unpredictability, and severe infrastructure deficits, InnBucks offers a compelling case for exploring how organisations emerge, adapt, and scale amid genuine chaos. The analysis incorporates five theoretical frameworks: Chaos Theory, Entrepreneurial Orientation Theory, Disruptive Innovation and Frugal Innovation, the Viable System Model, and Strategic Decision-Making Theory. These are utilised to explain InnBucks' institutional pivots, its evolution to a registered deposit taking microfinance, its utilisation of Simbisa Brands' restaurant network as financial infrastructure, and its recent shift to cloud-native banking through the Mambu/AWS partnership. The paper proposes the ARISE (Agility, Resilience, Innovation, Systemic, Entrepreneurial) conceptual framework, which combines five theoretical perspectives into a practical model to steer strategic emergence in resource-limited, institutionally fragile environments. It concludes that InnBucks' trajectory challenges traditional assumptions about the prerequisites for financial innovation and provides transferable insights for emerging organisations operating within Sub-Saharan Africa's growing fintech ecosystem.
DOI 10.36096/ijbes.v8i5.13680 Crossref citations0 OpenAlex citations
JOURNAL ARTICLELinda Magodlyo · Makumbe William · Emmanuel Mutambara
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This conceptual theory-building study examines how African FinTech organisations navigate volatility, uncertainty, complexity and ambiguity (VUCA), using Mukuru as a paradigmatic single case. It develops the Mukuru Ambidextrous Strategic Emergence Model (MASEM) by integrating Entrepreneurial Orientation, Strategic Agility, Organisational Ambidexterity, Chaos Theory and Strategic Decision-Making Theory. Using secondary evidence, longitudinal organisational analysis and abductive cross-theoretical synthesis, the study explains how Mukuru combines exploitation of established remittance and agent-network capabilities with exploration of digital innovation. The analysis identifies multidexterity, the orchestration of multiple, potentially contradictory business models across heterogeneous regulatory settings, as a key capability linking strategic agility to sustained emergence. MASEM conceptualises VUCA pressures as external conditions, entrepreneurial and adaptive capabilities as the strategic core, responsible AI and green digital finance as enabling capabilities, and resilience, inclusion and antifragility as intended organisational outcomes. The model is conceptual rather than empirically validated; accordingly, future research should test its constructs and causal relationships across multiple African FinTech organisations. The study contributes an Africa-centred framework and practical guidance for managers seeking to align innovation, governance, sustainability and regulatory adaptability under persistent environmental turbulence.
DOI 10.36096/ijbes.v8i5.13670 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMalillo Rantsebe · Emmanuel Mulambya · Precious Mncayi-Makhanya
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This study examined behavioural risks associated with internal restructuring in the South African banking industry. The study was motivated by the increasing frequency of restructuring as banks respond to digital transformation, branch rationalisation, technological disruption and growing competition from fintech institutions. A qualitative exploratory research approach was adopted, using semi-structured interviews conducted with 13 employees from five major South African banks who had experienced internal restructuring. The interview data were analysed using thematic analysis. Five recurring behavioural risk themes were identified: workload pressures and performance strain; pressure to prove organisational value and internal competition; declining morale and workplace culture; job insecurity and talent loss; and organisational clarity and communication breakdowns. Participants described how increased workloads, uncertainty and anxiety could affect concentration and perceived work performance, indicating that behavioural risks associated with restructuring may also have operational consequences. A particularly important finding was the pressure employees experienced to continually demonstrate their organisational value during restructuring. This pressure sometimes encouraged increased effort and visibility, but could also contribute to stress, unhealthy internal competition and strained workplace relationships. The findings underscore the importance of transparent communication, clearly defined roles, visible leadership, employee involvement and psychological support during restructuring. The study contributes context-specific evidence on behavioural risks associated with internal restructuring in the South African banking industry and draws attention to the need to consider their implications for employee wellbeing, organisational culture and operational effectiveness.
DOI 10.36096/ijbes.v8i5.14870 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEEyitayo Francis Adanlawo
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
National symbols are strongly connected with nation-building and national identity. However, despite their prevalence, national symbols role in nation-building and national identities formation remains an under-researched area. To fill the gap, this study set out to understand the contribution of national symbols to nation-building and national identity formation. Four vital national symbols: the coat of arms, the national flag, the constitution, and the national anthem were analysed using both the semantic and syntactic structure of the symbols to provide a comprehensive analysis of the national symbols. This study reveals that the national symbols have not been accepted widely by all groups as is often assumed. The sampled symbols revealed that South Africans were drawn to the constitution's principles of equality, human rights, and citizenship-related benefits, which strengthened their pride in their country and contribute to nation-building. The study confirms that national symbols contribute to nation-building and also provides an essential lens for understanding of splitting (cultural and national) and identification processes. This study contributes to the theories of symbolism in general by highlighting the important role fulfilled by national symbols in nation-building and national identity formation. Generally, the study of national symbols, combined with national and cultural identity, appears to be a significant area of research that merits additional focus.
DOI 10.36096/ijbes.v8i5.15120 Crossref citations0 OpenAlex citations
JOURNAL ARTICLESuares Clovis Oukouomi Noutchie · Emile Franc Doungmo Goufo
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This study examines whether digital transformation is associated with higher labour productivity in the Southern African Development Community (SADC) and whether the relationship strengthens with human capital. A fully open panel is constructed from World Development Indicators and Penn World Table 11.0 for 13 SADC economies over 2005-2023. Digitalisation is measured by the first principal component of internet use, mobile subscriptions and fixed broadband. The empirical strategy combines country fixed effects with Driscoll-Kraay covariance and a pooled dynamic common correlated effects error-correction model. Country-cluster bootstrap inference, an equal-weight digital index, sequential country deletion and threshold estimation provide robustness checks. The long-run digital coefficient is positive (0.239; 95% bootstrap interval [0.033, 0.425]), while the error-correction coefficient indicates stable annual adjustment (-0.566; interval [-0.820, -0.208]). The digitalisation-human-capital interaction is not supported (-0.041; interval [-0.102, 0.015]), and the threshold slope difference also includes zero. H2 is rejected for the aggregate PWT human-capital index, not for skills in general. The findings identify a durable average digital productivity premium without evidence that national education stocks automatically magnify it. Policy should combine reliable connectivity with targeted, use-specific capabilities and business-ecosystem coordination.
DOI 10.36096/ijbes.v8i5.15010 Crossref citations0 OpenAlex citations
JOURNAL ARTICLESuares Clovis Oukouomi Noutchie · Emile Franc Doungmo Goufo
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This paper tests whether government effectiveness and regulatory quality amplify the productivity return to digitalisation in the Southern African Development Community (SADC). A fully unrestricted panel combines World Development Indicators, the 2025 Worldwide Governance Indicators revision and Penn World Table 11.0 for 15 economies over 2005–2023. Digitalisation is a principal-component index of internet use, mobile subscriptions and fixed broadband. Separate governance equations avoid mechanical multicollinearity. Country fixed effects with Driscoll–Kraay covariance are compared with pooled dynamic common correlated effects error-correction models. Digitalisation has a positive short-run association in the government-effectiveness equation (0.056; 95% country-cluster interval: 0.008–0.155), while regulatory quality has a positive direct short-run coefficient (0.208; 0.064–0.309). Neither governance measure positively magnifies digital returns. Long-run interaction intervals include zero; the regulatory-quality short-run interaction is negative (−0.069; −0.123 to −0.004), and threshold slope differences are unsupported. Error correction is stable in both equations, and country deletion preserves positive digital coefficients. Institutions remain important direct capabilities, but broad governance scores should not be presumed automatic digital multipliers. Policy should connect specific regulatory and implementation reforms to identifiable adoption constraints rather than relying on general institutional upgrading alone.
DOI 10.36096/ijbes.v8i5.15000 Crossref citations0 OpenAlex citations
JOURNAL ARTICLESuares Clovis Oukouomi Noutchie · Emile Franc Doungmo Goufo
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This study examines whether movement out of agriculture accelerates productivity convergence in West Africa. We assemble an annual country panel for 16 West African economies over 2000–2023 from the World Development Indicators, Penn World Table 11.0 and Worldwide Governance Indicators. The estimable dynamic specification contains 237 country-year observations for 11 economies because the Penn World Table human-capital series determines the common complete-case sample. A pre-specified two-step System GMM model is rejected because second-order serial correlation is significant and the Hansen test is uninformative. Inference therefore rests on a dynamic country-and-year fixed-effects model with Driscoll–Kraay standard errors, supplemented by a first-order Nickell-bias assessment and a three-sector shift-share decomposition. Labour productivity is conditionally convergent: the lag coefficient is 0.841, implying a four-year half-life, or about 9.7 years under the conservative bias approximation. Capital deepening is positive and statistically precise, while manufacturing, services and agricultural-employment shares are not separately significant. This absence of statistical precision does not imply that structural transformation is irrelevant: employment reallocation contributes positively in all 16 economies. Regionally, within-sector gains account for 75.2% of observed productivity change, reallocation for 29.3%, and the interaction term for −4.5%. Policy should combine labour mobility with capital formation and productivity upgrading inside agriculture, manufacturing and services rather than pursue sector-share targets alone.
DOI 10.36096/ijbes.v8i5.14990 Crossref citations0 OpenAlex citations
JOURNAL ARTICLESuares Clovis Oukouomi Noutchie · Emile Franc Doungmo Goufo
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This paper investigates whether government consumption becomes more growth-enhancing after institutional capacity crosses a minimum level in North Africa. Government consumption is a narrower measure than total public expenditure and excludes some capital spending and transfers. A panel of Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia for 2003–2024 is assembled from the World Development Indicators and Worldwide Governance Indicators. The empirical design profiles candidate threshold values separately for government effectiveness and control of corruption in a dynamic common-factor panel model. It enforces a 15% minimum regime share and uses all 128 country-level Rademacher sign assignments for wild-cluster threshold tests. Candidate breakpoints occur at −1.336 for government effectiveness and −1.267 for corruption control. Conditional spending-growth slopes are larger above both candidates, but the threshold tests do not reject linearity (p = 0.217 and p = 0.388). Cutoffs and regime slopes also move substantially when Libya or Sudan is excluded, when the five-country core is used, and across alternative time windows. H1–H3 are therefore not supported: the evidence does not identify a stable institutional minimum at which public consumption reliably changes its growth effect. Policy should improve specific expenditure-conversion mechanisms rather than treat sample-specific governance breakpoints as targets.
DOI 10.36096/ijbes.v8i5.14980 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMolosiwa Ofentse · Thabang Motswaledi
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
Following the end of apartheid, South Africa became one of the major recipients of foreign aid in Sub-Saharan Africa. International assistance, particularly from European donor countries, was primarily directed towards supporting the democratic transition, combating the legacy of apartheid, and fostering the development of a stable, inclusive, and non-racial society. This paper examines the impact of foreign aid on poverty in South Africa between 2015 and 2020, with particular attention to its contribution to economic growth, poverty reduction, and domestic policy. Drawing on a qualitative research approach based on secondary data and thematic content analysis, the study reviews existing empirical literature and policy documents to assess the effectiveness of foreign aid in addressing poverty. The findings indicate that foreign aid can contribute to poverty reduction by supporting economic growth, improving access to public services, and supplementing domestic investment. However, its effectiveness depends largely on the presence of sound institutions, effective governance, and appropriate public policies. The study further finds that South Africa's commitment to national ownership and policy autonomy has limited the influence of external donors on domestic policy formulation and implementation. Although foreign aid has supported developmental initiatives, its relatively small contribution to the national budget constrains its overall impact on poverty reduction. The paper concludes that foreign aid can complement domestic development efforts but cannot substitute for strong institutions, inclusive economic policies, and sustained national investment in addressing poverty.
DOI 10.36096/ijbes.v8i5.15360 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEEulanda Muofhe Ramapala · Jacobus Johannes de Jongh · Precious Mncayi-Makhanya · Abigail Stiglingh-Van Wyk
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
Globalisation has reshaped capital flows, technology transfer, and labour market dynamics. In South Africa, these dynamics are particularly important given the country’s post-1994 reintegration into the global economy and its persistently high unemployment despite financial liberalisation. This study analyses the effects of financial globalisation on employment in South Africa between 1990 and 2022, distinguishing between its de facto and de jure dimensions. Using annual secondary data, the study applies the Autoregressive Distributed Lag modelling framework and Toda–Yamamoto causality tests to assess directional causality and finds that the two dimensions behave differently. De facto financial globalisation has a positive long-run elasticity of 0.14 with respect to employment, marginally significant at the 10% level. Whereas de jure financial openness carries a negative and largely statistically insignificant coefficient. Causality runs from financial globalisation to employment, and de jure openness follows rather than anticipates actual flows, indicating that South Africa’s financial liberalisation framework is more reactive than proactive. The findings suggest that employment depends less on formal liberalisation than on whether capital flows are channelled into productive, labour-absorbing investment, and support policies that condition financial openness on industrial and skills development rather than pursuing openness for its own sake.
DOI 10.36096/ijbes.v8i5.15450 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEOnuk Bulus Ojem · Phemelo Olifile Marumo
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
Environmental insecurity has become an increasingly significant challenge in Africa, as climate change, environmental degradation, biodiversity loss, water scarcity and unsustainable exploitation of natural resources continue to threaten livelihoods and community well-being. Against this background, this study examines the role of African Indigenous Knowledge Systems in promoting environmental security, strengthening climate resilience and advancing sustainable natural-resource governance in Africa. The study adopts a qualitative research approach based primarily on secondary data, using a documentary research design. Relevant information is drawn from peer-reviewed journal articles, scholarly books, policy documents, institutional reports and publications of reputable international and African organisations. The data are analysed thematically to identify recurring patterns concerning Indigenous Knowledge, climate adaptation, environmental governance, natural-resource conservation and community resilience. The study is theoretically anchored in Human Security Theory, which views security from a people-centred perspective and emphasises the protection of human survival, livelihoods and dignity. The analysis reveals that African Indigenous Knowledge provides valuable environmental observations, adaptive practices, customary resource-management rules and community-based institutions that can strengthen responses to climate variability and environmental degradation. However, its contribution remains constrained by inadequate documentation, cultural erosion, limited institutional recognition, weak policy integration and the rapid transformation of African ecological and socioeconomic systems. The study concludes that Indigenous Knowledge should not be treated as a replacement for scientific knowledge but as a complementary resource that can enhance locally appropriate climate adaptation and sustainable environmental governance. It recommends greater institutional recognition, systematic documentation, intergenerational transmission and meaningful integration of Indigenous and scientific knowledge into environmental-security and climate policies. Such an approach can strengthen community resilience, improve natural-resource governance and contribute to sustainable development across Africa.
DOI 10.36096/ijbes.v8i5.15540 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMzwakhe Samuel Khasodi
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
Centre for Public Service Innovation (CPSI) Strategic Plan 2020 – 2025 redefined the 1st priority of the 6th administration, namely the achievement of a capable, ethical and developmental state. This strategic plan envisioned innovation as an enabler and a catalyst for the public sector to execute and deliver on the developmental agenda in South Africa. Similarly, emphasis is placed on the potential of District Development Model (DDM) to tackle the triple challenges of poverty, inequality, and unemployment to ensure that the needs of communities are met. However, much is yet to be known about their potential to build a capable developmental state in South Africa. Using Inclusive Development approach as its theoretical framework, this paper strived to determine the nexus between public sector innovation and DDM as a critique for a state that is developmental in South Africa. This paper demonstrates how the integration of public sector innovation and DDM in South Africa represents a plausible pathway towards a capable developmental state. The paper argued for an inclusive development approach that is more human-centered. The paper adopted qualitative research methodology to evaluate secondary data and used thematic discourse analysis to analyse the gathered data set.
DOI 10.36096/ijbes.v8i5.15720 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEHundzukani P Khosa
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
In Southern African higher education, gender-based violence (GBV) is still a major public health and human rights issue that has a significant impact on students' psychological health, academic achievement, and life paths. Integrative frameworks that direct the successful implementation of prevention and support programs in line with social and emotional learning (SEL) are lacking, despite rising prevalence. To close this gap, this study offers a conceptual framework for examining variables that affect how the Resilience, Rights, and Respectful Relationships program is implemented in academic settings. It promotes a comprehensive strategy that incorporates pastoral care and psychological support by drawing on interdisciplinary viewpoints. Pastoral care uses techniques like story counseling and logotherapy to support meaning-making, spiritual resilience, and identity rebuilding while psychological interventions concentrate on emotional healing. The study highlights the significance of pastoral care in fostering justice-oriented, life-affirming interpretations by critically examining cultural and religious narratives that may sustain gender inequity through the application of theological viewpoints. In the end, it advocates for interdisciplinary, survivor-centered, contextually grounded institutional responses that go beyond policy commitments to address the existential as well as structural aspects of GBV.
DOI 10.36096/ijbes.v8i4.13390 Crossref citations0 OpenAlex citations
JOURNAL ARTICLELetlhogonolo Sesana · More Matlakala
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This study examines how cognitive and structural factors jointly shape customer satisfaction in digital marketplaces, using South Africa as an emerging market context. Drawing on the Unified Theory of Acceptance and Use of Technology (UTAUT) and network embeddedness theory, it investigates the effects of performance expectancy, effort expectancy, perceived network density, and perceived network centrality. A survey of 128 township entrepreneurs engaging with e-commerce platforms was analysed using multiple regression. Findings indicate that cognitive factors, performance and effort expectancy, significantly predict customer satisfaction, whereas structural factors, network density and centrality, have no direct effect when considered jointly, suggesting their influence is mediated through user perceptions of platform efficiency. This study contributes theoretically by integrating technology cognition with ecosystem network perspectives, highlighting the interdependence of platform design and structural coordination in shaping customer satisfaction. Practically, the findings inform platform managers on prioritising customer-centric design while maintaining effective ecosystem governance to enhance customer satisfaction. By linking cognitive evaluations and structural embeddedness, the study provides actionable insights for managing complex digital ecosystems in emerging markets. It further extends understanding of platform strategy beyond technology adoption and network structure alone.
DOI 10.36096/ijbes.v8i4.12440 Crossref citations0 OpenAlex citations
JOURNAL ARTICLENqobile Mgoza · Thubelihle Namaswazi Ndlela
International Journal of Business Ecosystem & Strategy · 2026
Read abstract
This study investigated the factors influencing consumer repurchase intentions of beauty and haircare products on e-commerce platforms in South Africa. With the growing trend of online shopping, understanding the determinants of repurchase intention became essential for businesses looking to retain customers. The purpose of the study was to explore how various factors such as brand trust, security risk perception, ease of use, customer readiness, and loyalty impact consumer repurchase behaviour. A quantitative research design was employed, using an online questionnaire to collect data from 164 respondents who had previously purchased beauty and haircare products on an online shopping site for cosmetics in South Africa. The study utilised multiple regression analysis to assess the relationships among the identified factors and their influence on repurchase intentions. The findings revealed that brand trust, ease of use, and customer loyalty were significant positive predictors of repurchase intentions, while security risk perception had a negative impact. Readiness did not show a significant relationship with repurchase intentions. Based on these results, the study recommends that e-commerce businesses in the beauty sector focus on building trust, enhancing user-friendly interfaces, and fostering customer loyalty programs to encourage repeat purchases.
DOI 10.36096/ijbes.v8i3.11350 Crossref citations0 OpenAlex citations
JOURNAL ARTICLESandile Dike · Lutendo Nendauni
International Journal of Research in Business and Social Science · 2026
Read abstract
The Constitution of the Republic of South Africa, 1996, grants all official languages parity of esteem and equal treatment. The Constitution also recognises injustices of the past and historical diminished use of indigenous (African) languages. It is against this backdrop that this democratic constitution calls-upon the national and provincial government to take practical and positive measures in encouraging the use and elevation of the status of African languages. In advocating for these languages, the Constitution declares that a minimum of two official languages be used by the government in executing government activities. Contrastingly, the heads of court resolutions in 2017 declared English a lingua franca in South African courts. In a diverse country such as South Africa with twelve official languages, this raises critical concerns in terms of the country’s diversity, inclusivity, and multilingualism policies. With a distinct focus on Eastern Cape legal courts, this study examines the constitutional linguistic rights on the use of English as a lingua franca in South African courts system. The study adopted a qualitative research approach embedded within the exploratory-explanatory research design. The data was obtained from secondary sources, which in this context are judicial precedents. To analyse the collected data, close-reading and thematic content analysis techniques were adopted. The findings of the study exhibit English as a language of power and access in law, this positions African languages at the periphery, limiting their development and incorporation in legalese. Also, the use of English as a lingua franca in the Eastern Cape courts contravenes the provisions of the Constitution of the Republic of South Africa, 1996. This study submits that legal practitioners and linguists should critically explore, language studies to bridge the knowledge gap. Additionally, the government should create channels which allow the practical use of African languages in the court of law.
DOI 10.20525/ijrbs.v15i4.39250 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMisheck Dube · Maseitlholo Ellen Tlhojane
International Journal of Research in Business and Social Science · 2026
Read abstract
Single motherhood is a prevalent phenomenon within low-resourced communities globally, especially within African communities. Despite the fact that discourses on single mothers have received considerable attention in social sciences, there remains a notable gap within social work literature where momentous traction is still needed. This thematic narrative literature review synthesises current evidence regarding the challenges faced by single mothers in low-resource communities across Africa. Employing a thematic approach to literature selection, the analysis found several key areas of hardship and economic instability. Further, the findings included childcare and educational barriers, health and under nutrition, limited social support and stigma for single mothers, lack of safety and protection from violence and crimes, as well as poor policy implementation and service access. These findings highlight a complex interaction among macroeconomic factors in African communities, discriminatory gender values and norms, and community service structures, which frequently intensify vulnerabilities for single mothers and their children. The recommendations made emphasises the need for policy and programme redesigns in African communities, advocating for community-based strategies that prioritise gender sensitivity and inclusivity to address the distinctive socioeconomic challenges encountered by single mothers in low-resource settings. Further, recommendations are made on establishing family-inclusive social frameworks that extend beyond marriage-based models to include strengthening of child support enforcement mechanisms and paternal responsibility legislation.
DOI 10.20525/ijrbs.v15i4.50680 Crossref citations0 OpenAlex citations
JOURNAL ARTICLESuares C. O. Noutchie · Mbroh Nana Adjoah · Emile Franc Doungmo Goufo
International Journal of Research in Business and Social Science · 2026
Read abstract
This study examines the relationship between digital globalization and educational access in Africa. It uses publicly available secondary data from the World Development Indicators (WDI) ICT database and UNESCO education statistics. While digital transformation is widely promoted as a catalyst for inclusive human capital development, cross-country heterogeneity in Africa raises questions about whether digital expansion uniformly enhances educational access. Employing panel quantile regression for a balanced panel of African countries over the period 2005–2023, the paper investigates how ICT penetration, trade openness, and digital infrastructure affect educational participation across different points of the distribution of access indicators. The findings indicate that digital globalization exerts heterogeneous effects: countries at lower quantiles of educational access benefit more strongly from increases in internet penetration and mobile connectivity, whereas upper-quantile countries exhibit diminishing marginal returns. Institutional quality and governance metrics serve to moderate these observed relationships. The findings contribute to the existing body of research concerning the digital divide, globalization, and educational inequality, specifically by illustrating that digital transformation mitigates disparities, particularly in contexts where fundamental access limitations persist. Consequently, the policy implications emphasize the need for infrastructure expansion, regulatory adjustments, and targeted digital inclusion initiatives, all of which should be congruent with the African Union Digital Education Strategy.
DOI 10.20525/ijrbs.v15i3.50670 Crossref citations0 OpenAlex citations