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Amid the increasingly competitive competition among banking institutions today, the Village Credit Institution ‘Lembaga Perkreditan Desa’ (LPD) belonging to the Pakraman village in Bali is getting stronger. This scientific work discusses LPD as the economic and socio-cultural capital of Balinese society. As a result of qualitative research, the data obtained through literature review, observation and in-depth interviews with nine informants, namely the administrators of the Empowering Institute of LPD of Bali Province and managers LPD Kesiman, Denpasar; LPD Seminyak, Kuta-Badung; and LPD Beraban Kediri. The data analysis was done by a descriptive interpretation by using management theory and Bourdeau social practice theory. The results of the research indicate that as economic capital, LPD proved able to build entrepreneurship and empower local villagers of pakraman. As a social capital, LPD has its own value structure, has a social network and gained the trust of its customers. Furthermore, as a cultural capital, LPD is able to strengthen the tradition of local pakraman villagers and become part of the cultural pillars of Balinese society. It is expected that LPD strengthening will continue to be done according to the needs and development of Balinese people

Loyalty is a deep commitment to repurchase a product or service that becomes a preference consistently in the future by repurchasing the same product. The problem formulation in this study is how are the direct and indirect effects of services quality through satisfaction on the consumers’ loyalty.  This study aims to know the direct and indirect effect of services quality through satisfaction on the consumers’ loyalty. The study was conducted by the village credit institution of Pekraman, Tabanan located in Gajah Mada street 107, Tabanan. The number of samples is 94 customers with slovin’s formula and accidental sampling method. The techniques of data collection used were interviews, documentation, literature review and questionnaire. The research instruments used were validity test and reliability test. The technique of data analysis used was path analysis with sobel test. Based on the result of calculation, it showed that the services quality had a positive and significant effect on the customers’ satisfaction in the village credit institution of Pekraman, Tabanan as many as  0,000 < 0,05. Thus, H0 was rejected and H1 was accepted. The customers’ satisfaction had a positive and significant effect on the customers’ loyalty in the village credit institution of Pekraman, Tabanan as many as 0,000 < 0,05. The services quality had a positive and significant effect of the customers’ loyalty in the village credit institution of Pekraman, Tabanan as many as 0,000 < 0,05. Thus, H0 was rejected and H3 was accepted. Based on the result of calculation, it showed that Zcount (5,323)> Z table (1,96). Thus, the customers’ loyalty can mediate the relationship between customers’ services quality and loyalty on the village credit institution of Pekraman, Tabanan. For the services quality, it is needed to improve the services given to the customers. For instance, it is provided the more exciting interest adjusted to the type of savings chosen by the customers so they will feel more satisfied and can develop their loyalty

This research aims to investigate the effect of the role of organizational culture, communication and leadership style on job satisfaction. The object of this research is Senior High Schools (SMA)/Vocational Secondary School (SMK)/MAN, while the subject is 55 School Principals. Four variables from the research data were gathered through instruments in the form valid and reliable questionnaires. Statistical Analysis of the research data used multiple linear regression analysis with the significance in accordance with the output of SPSS 22.0. Findings indicated that organizational culture has an effect but not significant on job satisfaction, while communication has a significant effect on job satisfaction, and leadership style has a significant effect on job satisfaction, variable of organizational culture, communication and leadership style has a significant effect on job satisfaction.