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INDEXED PUBLICATIONS13
CROSSREF CITATIONS26
CROSSREF · CITED PUBLICATIONS61.5%
CROSSREF · MEAN CITATIONS2.0

Crossref citation coverage: 13 / 13 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

13 publications

JOURNAL ARTICLE

Leadership and communication to improve employee performance in the KOTAKU Bandung program

Agatha Rinta Suhardi · Sari Dewi Oktari · Andi Budiawan

International Journal of Research in Business and Social Science · 2024

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This paper aims to determine to extend to which leadership and communication influence employee performance in the KOTAKU Bandung program. Employees who are able to work well are the company’s most desirable resources in order to achieve company goals. Employee performance can be improved from a leader by setting a good example, paying attention to employees and always communicating well with employees at work, especially employees who behave less well. In this paper, it is also describe about leadership, communication and employee performance in the KOTAKU Bandung program. We employed a hybrid analytics method for descriptive and verification methods with qualitative and quantitative approaches. Questionnaires were used to collect data. Inferential statistics were used to analyze the data, data analysis made use of multiple regressions and Pearson’s correlation. The Statistical Package for Social Science was used to aid the analysis. A dataset of 57 respondents from employee in KOTAKU Bandung program. Data processing was carried out by analyzing correlation coefficients, coefficients of determination, and hypothesis testing. Main findings study demonstrate that (i) employee responses regarding leadership and communication were stated to be quiet good, (ii) employee reponses regarding employee performance are stated to be quite high, and finally (iii) leadership and communication have influence employee performance both partially and simultaneously in the KOTAKU Bandung program.

DOI 10.20525/ijrbs.v13i7.36130 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The influence of proactive personality and emotional regulation on employee engagement with religiosity as moderator in Muslim lecturers in West Java

Rima Rahmayanti Ridwanda · Mariah Rabiatul Qibtiyah · Imanirrahma Salsabil

International Journal of Research in Business and Social Science · 2024

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The increasingly rapid development of education in Indonesia requires strong involvement and engagement of lecturers, including in West Java. In reality, there are still some lecturers who have low involvement and engagement in education at their universities. This study examines the influence of proactive personality and emotional regulation on employee engagement, by considering the moderation of religiosity in this relationship pattern. expertise and knowledge in their field make them not focus on developing the quality of the campus they hold. The population of this study were Muslim lecturers who taught at universities in Bandung City, selected using the purposive sampling method, with 100 respondents. The data obtained was processed using Structural Equation Modeling with Partial Least Square (SEM-PLS). The results of this study show that employee engagement can be influenced by proactive personality and emotional regulation, and this influence is stronger when the lecturer's level of religiosity is high. These findings provide important insights for understanding factors that influence employee engagement in academic contexts.

DOI 10.20525/ijrbs.v13i3.32831 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Analyzing the influence of servant leadership on job performance through work engagement as a mediator

Adjeng Mariana Febrianti · Eka Triana Yulian

International Journal of Research in Business and Social Science · 2022

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Organizations are currently seeking for ways to improve their performance in order to remain in the fierce competition in the business environment. In this regard, leadership plays a crucial role as they can shape employees’ behavior and attitude in the organization. This study is carried out to analyze and understand the relationship between servant leadership, work engagement, and job performance. It also aims to examine the mediating role of work engagement in the relationship between servant leadership and job performance. This study uses quantitative approach with the survey. The population of this study is employees of manufacturing companies in West Java, Indonesia, with a total number of samples of 115 respondents, which are chosen using purposive sampling. The data collection is done using a survey by distributing questionnaires to respondents online. The data analysis uses Structural Equation Modeling with Partial Least Square (SEM-PLS). The results of this study indicate that servant leadership has a positive influence on both work engagement and job performance, while work engagement has a positive influence on job performance. In addition, this study also proved that work engagement is a mediator in the relationship between servant leadership and job performance. This study provides a fruitful contribution for managers or leaders of employees in manufacturing companies, such that they can foster employee performance through leading in a servant leadership style. This leadership style will be able to help employees to develop engagement in their work, and it will eventually increase their job performance.

DOI 10.20525/ijrbs.v11i6.18512 Crossref citations4 OpenAlex citations
JOURNAL ARTICLE

Examining the predictors of firm performance

Adjeng Mariana Febrianti · Nuke Siti Nurhuda Jufri

International Journal of Research in Business and Social Science · 2022

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This study aims to understand the predictors of firm performance, namely by examining the direct influence of transformational leadership, HRM digitalization, and organizational commitment. The sample which becomes the respondents of this study is the owners or managers of creative MSMEs in Bandung, West Java, with the number of samples of 125 respondents. The data is collected using survey method, namely by giving the questionnaires to the respondents. The data is analyzed using multiple linear regression analysis with SPSS 25 software. The findings prove that transformational leadership, HRM digitalization, and organizational commitment are able to predict firm performance, both partially and simultaneously.

DOI 10.20525/ijrbs.v11i4.17885 Crossref citations6 OpenAlex citations
JOURNAL ARTICLE

Determinant of customer satisfaction and loyalty in using online shopping applications

Adjeng Mariana Febrianti · Ruth Margaret Violenta Sihombing · Salsabila Jannatain Catur Soetjipto

International Journal of Research in Business and Social Science · 2022

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Advances in technology and increasing business competition have caused many companies to revisit strategies in order to retain customers. Factors of satisfaction and loyalty are things that have always been the company's goal in obtaining growth. Therefore, understanding the factors that influence satisfaction and loyalty is important. This study was proposed to investigate the factors that can affect consumer satisfaction and loyalty to online application users in booking hotels. This research is a quantitative research using an explanatory research approach. The results show that the goodness of fit as a whole has met the feasibility of the model. Based on the results of the study, practically researchers can recommend the hospitality industry service platform to maintain the quality of Perceived Value and the application of Relational Quality to customers who directly come to the hotel by providing a respectful, empathetic, polite and mild attitude to help what customers need.

DOI 10.20525/ijrbs.v11i2.16090 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Managing individual readiness for change

Winny Anggraeni · Adjeng Mariana Febrianti

International Journal of Research in Business and Social Science · 2022

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Organizations today are in a dynamic state and in need to constantly change. This study aims to determine the mediating role of mindfulness in the relationship between perceived organizational support and individual readiness for change. This research was conducted by distributing questionnaires to 175 employees who work in service companies determined by the purposive sampling technique. The existing data is then processed using Structural Equation Modeling with AMOS 3.0 software. The results show that perceived organizational support has a positive effect on individual readiness for change, and mindfulness mediates the direct effect of perceived organizational support on individual readiness for change. Implications and suggestions for future research are also given.

DOI 10.20525/ijrbs.v11i2.17002 Crossref citations4 OpenAlex citations
JOURNAL ARTICLE

Marketing intelligence: Innovation ability to anticipate global competition

Zaenal Aripin · Uce Karna Suganda · Allizia Zulfa Kusumah

International Journal of Research in Business and Social Science · 2022

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Making strategic decisions in a dynamic business environment has become a challenge for business people, especially in small and medium-sized enterprises (SMEs). Contextual knowledge gained in understanding the external environment is a factor that must be owned by every business person so that they gain a competitive advantage in increasing competition. This study aims to test the Entrepreneurial Performance model. The research was conducted on SMEs in West Java, in the city of Bandung. The sample selection was determined using the purposive sampling method and obtained 170 respondents as a sample. The analysis was carried out using the Structural Equation Model (SEM). The results of the study indicate the fit model after modification and produce an alternative model in the form of a correlation between Marketing Intelligence and Entrepreneurial Performance. Marketing Intelligence, Product Innovation and Competitive Advantage have a direct significant influence on Entrepreneurial Performance. Product Innovation partially has no significant effect on Competitive Advantage. This research is expected to contribute to SMEs in the city of Bandung to always have a good knowledge before making a decision. This knowledge includes an understanding of trends, media, competitors, and suppliers. The limitation in this study is also in its scope, which is only limited to a few SMEs in the city of Bandung. It is expected that future researchers will add samples and use other variables that can improve entrepreneurial performance.

DOI 10.20525/ijrbs.v11i1.15897 Crossref citations12 OpenAlex citations
JOURNAL ARTICLE

The effect of a credit sales accounting information system on the effectiveness of account control in PT Megah Kayu Industri Bandung

Karissa Rizka · Remon Gunanta

International Journal of Research in Business and Social Science · 2021

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The purpose of this study is to determine and study how much influence the sales accounting information system, accounting information system cash receipts on the effectiveness of control of accounts receivable. The population in this study is limited, namely employees of PT Megah Kayu Industri Bandung. The sampling technique was 30 respondents. Data collection techniques used primary and secondary data with the help of SPSS version 20. For windows. From the test results, it can be concluded that the credit sales accounting information system, the cash receipt accounting information system have a partial and joint effect on the effectiveness of controlling accounts.

DOI 10.20525/ijrbs.v10i1.9850 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

How does the six-factor model do in explaining the relationship between return and risk on the Indonesia stock exchange?

Claudia Florensia · Neneng Susanti

International Journal of Research in Business and Social Science · 2020

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This study aims to determine the effect of six-factor (market return, firm size, value, profitability, investment, human capital) on excess return in companies with shares listed in LQ45 for the 2015-2019 period. The population of this study consists of 45 LQ45 companies listed on the Indonesia Stock Exchange (IDX). The purposive sampling method is the sample selection method that is used in this study. As a result, it shows that there are 26 companies that fit the criteria and taken as samples. Furthermore, the data analysis method that is used in this study is the panel data regression model. Based on the results of this study, it is showed that partially, market return (X1), firm size (X2), profitability (X4), and investment (X5) have a significant positive effect on the excess return of companies listed in LQ45 for the 2015-2019 period. Whereas, value (X3) and human capital (X6) do not have a significant effect on the excess return of companies listed in LQ45 for the 2015-2019 period partially. Another result also shows that simultaneously or as a whole, six-factors (market return, firm size, value, profitability, investment, human capital) have a significant effect on the excess return of companies listed in LQ45 for the 2015-2019 period.

DOI 10.20525/ijrbs.v9i7.9306 Crossref citations5 OpenAlex citations
JOURNAL ARTICLE

The role of communication climate on the performance of PT. Lazada Express Bandung employees with work motivation as an intervening variable

Satia Sugiarto · Ivan Gumilar Sambas Putra

International Journal of Research in Business and Social Science · 2020

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Human resources in a company will always communicate with each other. In this business world, nothing can be accomplished without communicating effectively with employers, employees, clients, suppliers, and customers. The purpose of this study is to analyze the influence of communication climate on motivation, to analyze the influence of motivation on employee performance, and the influence of communication climate on employee performance mediated by motivation. This study used descriptive analysis research methods and path analysis using SPSS version 25 software. The unit of analysis in this study were all employees of PT Lazada Express Bandung, so the population in this study were all employees totaling 52 people. The sampling method using a saturated sampling method so that the number of respondents as large as the population of 52 employees. The results showed that the climate of communication has an influence on employee motivation. The magnitude of the influence of the communication climate on employee performance is 79.60%. and there is an influence between work motivation on employee performance and motivation does not mediate the effect of communication climate on employee performance.

DOI 10.20525/ijrbs.v9i5.7882 Crossref citations8 OpenAlex citations
JOURNAL ARTICLE

The impact of internal business environment on marketing strategies effecting marketing performance

Dicky Jhon Anderson Butarbutar · Annisa Lisdayanti

International Journal of Research in Business and Social Science · 2020

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This research specifically aims to evaluate the influence of directly and indirectly internal business environments on the marketing strategy and marketing performance of the retail industry in the city of Bandung. The population in this study amounted to 442 minimarkets with the formula Slovin to determine the sample, obtained 82 samples to be researched. The methods in this study use descriptive and vermicular methods. The results in a partial internal environment have an influence on the marketing strategy of retail industry minimarket Bandung and marketing strategy also has an influence on the marketing performance of the retail industry minimarket Bandung City. Simultaneous testing found that the internal environment and marketing strategy had a significant influence on the marketing performance of retail industry minimarket Bandung with great influence 58.6% The remaining 41.4% influenced By other factors beyond this research. This research also finds indirectly internal environment also has a significant influence on the marketing strategy of the retail industry minimarket Bandung in a positive direction. So the ability to understand the internal environmental conditions well will help the accuracy in decision-making strategies and impact on the marketing performance improvement of the retail industry minimarket Bandung.  

DOI 10.20525/ijrbs.v9i4.7780 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

The influence of profitability and liquidity to bond rating and the impact on the bond yield

Mayang Saraswaty Dewi · Eristy Minda Utami

International Journal of Research in Business and Social Science · 2020

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The capital market has an important role in the economy of a country, as it serves as a source of funds for the company as well as a source of investment for the community. Bonds are financial instruments or securities that show that bond issuers have the obligation to pay the coupons and pay off the underlying debt at the appointed time. This research focuses on financial risk that is a financial ratio consisting of profitability and liquidity. This research aims to determine the impact of profitability and liquidity on bond rating and the impact on the bond yield on non-financial companies listed on the Indonesia Stock Exchange (IDX) period 2014-2018. The methods used are descriptive and verificative. The sampling technique used in this study was Purposive Sampling. The number of companies being sampled in this study was 33 companies. This study uses the path analysis method to determine which variables have an influence on bond ratings and their impact on bond yield. The results showed that the variable profitability had a significant effect on bond ratings, liquidity had no significant effect on bond ratings, and bond ratings were significantly influential on bond yield

DOI 10.20525/ijrbs.v9i4.7291 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Application of Basel III on health level in banking sub sector company

Yutaka Erwan · John Henry Wijaya

International Journal of Research in Business and Social Science · 2020

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The purpose of this study is to determine the effect of the level of banking health on the ratio of liquidity coverage in the corporate banking sub-sector included in the category of commercial banks based on business activities (BOOK) 3 during the 2017-2018 period with each period only taking 2 quarterly data. The sample in this study was a banking company listed on the IDX and included in a commercial bank based on business activities (BOOK) 3 consisting of 19 banks selected using the purposive sampling method, with a total of 76 data units. The analytical method used in this study is panel data regression analysis. The results of partial hypothesis testing indicate that the ratio of liquidity coverage is influenced by the level of health with the Altman Z-Score modification method and the Grover G-Score method.

DOI 10.20525/ijrbs.v9i3.6880 Crossref citations0 OpenAlex citations