JOURNAL ARTICLESiddikur Rahman · Abu Sayem · Shariar Emon Alve · Md Shahidul Islam
International Journal of Business Ecosystem & Strategy · 2024
Read abstract
The fraudulent claims for Unemployment Insurance (UI) have also risen massively in the United States especially during the onset of COVID-19 pandemic with billions of dollars that were lost. These approaches applied formerly in fraud detection and prevention have been challenged by new and advanced fraud systems. For this reason, AI, Big Data and Predictive Analytics are now crucial for improving fraud mitigation in UI programs. The aim of this research is to understand how far AI, Big Data and Predictive Analytics have been utilized, for how effective they are and the barriers they pose in tackling unemployment insurance fraud in the United States. An online quantitative self-administered questionnaire was administered where 200 participants from the unemployment insurance agencies of the U.S, covering fraud investigators, IT personnel, data analysts and policymakers, were included in the study. Data were analyzed to establish the correlation between technology adoption to application of anti-fraud measures using descriptive statistics, chi-square test and regression analysis. The survey shows that about 42.5% of agencies actively use AI and 34% of them use Big Data very often. However, difficulties like high costs, integration troubles and limited availability of specialized staff are still issues that make adoption a problem. The results of using AI and Big Data were moderate and optimistic but rather elevated, as seen through regression analysis; on the other hand, predictive analytics demonstrated large potential when applied successfully. The study’s results indicate that AI, Big Data and Predictive Analytics present enormous potential for mitigating UI fraud, although broad integration will not be possible without overcoming essential infrastructural and resource limitations.
DOI 10.36096/ijbes.v6i4.6792 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEChiji Longinus Ezeji
International Journal of Business Ecosystem & Strategy · 2024
Read abstract
The utilization of powerful machine learning models in artificial intelligence offers novel prospects for the identification of fraudulent activities. Artificial Intelligence (AI) is a revolutionary technological tool that enhances the ability to detect and prevent fraud by improving efficiency and effectiveness. This research offers a thorough examination of the utilization of artificial intelligence technology in the realm of procurement fraud prevention and detection. Additionally, it highlights the obstacles that arise when employing machine learning techniques for the purpose of identifying and preventing fraudulent activities. A mixed methods approach was employed in this study, wherein data was collected through an unstructured interview and questionnaire. We conducted a comprehensive review of relevant scholarly articles and online resources. The findings indicate that fraudsters are progressively advancing in their skills, which poses a significant challenge in detecting fraudulent activities. The advent of AI in fraud detection has demonstrated its transformative impact. AI has achieved unparalleled precision and velocity in crime detection and prevention, surpassing the capabilities of any human. Artificial intelligence (AI) enhances the capacity for automation. Accessing unstructured data in the form of spreadsheets, digital documents, and email inboxes poses a significant issue for the procurement function. In order to achieve a successful procurement transformation, businesses should prioritize the creation of essential tools, guarantee acceptance through the establishment of a superior user experience, and integrate both novel and pre-existing technology. It is imperative to disseminate knowledge to the general public regarding the escalating sophistication of artificial intelligence (AI) in the realm of fraud detection and prevention. This includes elucidating the potential benefits of AI in identifying patterns of suspicious activities, assessing its efficacy in predicting potential threats or fraudulent activities prior to their manifestation, and exploring its utility in analyzing historical data pertaining to both familiar and unfamiliar forms of fraudulent behavior.
DOI 10.36096/ijbes.v6i1.47712 Crossref citations15 OpenAlex citations