JOURNAL ARTICLEHappiness Ifunanya Anusi
International Journal of Business Ecosystem & Strategy · 2026
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The research analysed a scoping assessment of conflict management studies among employees in developing nations, drawing on existing information. The study aimed to identify the conflict management tactics utilised by employees in developing nations and to assess the obstacles and outcomes related to conflict management practices in these contexts. This research was founded on a pragmatic viewpoint. A scoping review methodology was adopted utilising the PRISMA-ScR architecture. An iterative search was undertaken utilising terms such as “employee relations,” “conflict management,” and “developing countries,” based on six studies from various developing contexts. Studies were evaluated for relevance by examining titles, abstracts, complete texts, and methodological rigour following the removal of duplicates. A quality appraisal checklist evaluates the clarity of research aims, methodological transparency, relevance, credibility of findings, and overall confidence in the research, utilising thematic analysis. The study indicated that the scoping review illustrates effective conflict management solutions employing a collaborative approach in developing nations and emphasises instances where interdisciplinary institutions enhance team cohesion, employee satisfaction, and workplace efficiency. These solutions encounter obstacles stemming from institutional deficiencies, insufficient funding, or inadequate training. The report advised that emerging nations require robust institutions that offer targeted training to enhance conflict management systems at all organisational levels
DOI 10.36096/ijbes.v7i6.11202 Crossref citations2 OpenAlex citations
JOURNAL ARTICLESunday Ade Bello · Kolawole Johnson Bodunde
Bussecon Review of Social Sciences · 2024
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Conflict has been proven to be inescapable in the work environment because of the composite nature of organizations. The study on the Appraisal of the Relevance of Consultation in Organisational Conflict Management evaluated the relationship of consultation with conflict management in an organization. Deploying consultation strategies in conflict management douses the degree of impact and incidence of escalated conflict. The study administered a questionnaire to 200 respondents from Banking & Fintech, Manufacturing, Professional Institutes, Ministries, Departments and Agencies of Government, Telecommunication, and Oil & Gas sectors in Southwest Nigeria through Google Forms, while 177 responded. A questionnaire was designed and validated by Industrial and Labour Relations Experts before administering it. Data were analyzed using charts, tabulations, percentages, and Pearson Product Moment Correlation (PPMC) methods. Findings confirmed that relationships exist between conflict management and consultation as a form of social dialogue. Most respondents agreed in strong and mild terms that deploying social dialogue in conflict management can trim down conflict; facilitate collaboration; replace confrontational relationships; establish a harmonious industrial climate; and open and encourage channels for consensus building. Since conflict is an intrinsic feature of organizational relations, sustaining a mutual relationship requires a deliberate commitment to adopt conflict management strategies. Social dialogue through consultation proved to be a potent apparatus for promoting effective conflict management. This highlights the need for organizations to prioritize consultation as a strategic approach to conflict resolution, ensuring harmony and collaboration across workplace dynamics. Hence, it is recommended that consultation should be deployed as a procedure to manage conflict in an organization.
DOI 10.36096/brss.v6i2.7020 Crossref citations0 OpenAlex citations
JOURNAL ARTICLECarren Chepng'etich
International Journal of Research in Business and Social Science · 2020
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The aim of this study was to investigate the influence of strategic negotiation on the performance of Devolved systems of governments in Kenya, the study adopted a cross-sectional survey design using both quantitative and qualitative approaches. The target population for this study consisted of the 47 county governments in Kenya, the sample size comprised of 10 counties namely; Garissa, Kisii, Nyamira, Narok, Marsabit, Murang’a, Bomet, Nairobi, Kiambu, and Homa Bay, and the respondents ware specifically employees working under finance and procurement department. The study utilized stratified random sampling to pick 186 respondents from the finance and procurement departments. Descriptive and inferential statistics were aided by Statistical Packages for Social Sciences version 24. Hypothesis testing was carried out using multiple regression analysis and standard F tests. The study concluded that strategic negotiation practice has a moderate positive correlation with the performance of devolved systems of government in Kenya using the Pearson correlation coefficient. The study found out that if the management could adopt strategic negotiation, it could increase the performance of devolved systems of government. The study further, therefore, concluded that devolved systems of government strategically have adopted the use of negotiations for various reasons such as to obtain fair prices for the specified quality of the item, agree on delivery period, decide on the packaging, packing, and method of transportation, agree on the payment terms and many other reasons.
DOI 10.20525/ijrbs.v9i7.9351 Crossref citations1 OpenAlex citations