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E-commerce is gaining popularity due to its importance for both merchants and consumers, particularly in light of the COVID-19 pandemic, which restricts mass movement and gathering, as well as the high costs associated with traveling to different markets. Despite mounting evidence demonstrating the importance of internet in retails business, little is known about the potential mechanisms that increase consumer purchasing intentions when using online shopping platforms. In today's high customer sensitivity to service quality, successful entrepreneurs have recently thrived under competitive pressures. Online transactions are more difficult because buyers and sellers do not know each other, yet they must provide financial information to intermediaries. Thus, it is now clear that increasing customer trust is a viable strategy for driving e-business success today. Considering this, a new model demonstrating a potential mechanism that increases customers' trust in intermediaries and thus leads to their online purchasing intentions was developed. This innovative model connects website quality to the online purchasing intentions of the customers, using trust in intermediaries as a mediator and moderating the effect of perceived usefulness. To prove or disprove the assumptions highlighted in this study, a cross-sectional research design was used with data from 568 clients of nine domestic e-commerce platforms operating in Rwanda. To investigate the relationship between the variables hypothesized in this study, a variety of methods and tools were used. To assess the potential effect of each variable in this model, we used CFA in SEM-Amos, mean and standard deviation in SPSS, and Hayes macro process. The overall results obtained using the various techniques specified supported the current hypothesized model. We believe that the current study provided an innovative and useful mechanism as one of the potential solutions for today's merging online businesses.

Despite the mounting evidence that leadership can fuel the innovation behavior of employees, yet no study considered the psychological state of employees in such a relationship while Psychology is the primary root of human feelings and behavior. In this regard, this study uses the integrative approach of transformational leadership theory and positive psychology to uncover the pivotal role of positive psychological capital (PsyCap) and perceived effort-reward fairness in the relationship between transformational leadership (TFL) and employee’s innovation behavior. Data collected from 14 banking institutions operating in Rwanda (412 total respondents) were analyzed using structural equation modeling and findings support our hypothesized model

In an attempt to understand the complexity of teen parents and associated consequences, the present study was conducted. It examines the connection between teen parents and family well-being in five selected Districts of Rwanda. Data were collected from 226 respondents randomly selected. Respondents included 176 teen mothers, 30 parents of teen mothers and 20 local leaders. Data were collected through questionnaires and interviews. Quantitative data were presented in percentages while content analysis was used for qualitative data. The results revealed that teen mothers are exposed to various social and economic problems. Rejected and depressed, 61.4% of pregnant teens thought about abortion and were restricted by lack of financial means while 9% thought about suicide which affects the physical and mental health of both teens and their children. Furthermore, 80.4% of teen mothers were not given the opportunity to resume their studies after delivering which amplifies their poverty exposure and their children as well. Parents/guardians need to be supportive through good communication so as to know what their children are going through and advise them accordingly. Moreover, they should bear with them in case a pregnancy occurs so that they may not feel depressed and think of abortion or suicide. They should not chase them from home since it increases their exposure to repeated pregnancies. There is a need of sensitizing the community about strategies that can reduce teen mothers’ rates as well as appropriate action in case teens get impregnated.

Despite the theoretical foundation that links Transformational leadership (TFL) with innovation behavior, previous studies have overlooked on Transformational leadership and innovation behavior at the individual level relationship but paid less attention to how transformational leadership qualities of top leaders would advance innovative work behavior within the organizational setting. To date, the impact of Transformational leadership at a top executive level on employee’s innovative work behavior (IWB) within an organizational setting has not been dealt with in-depth. However, using transformational leadership theory, this study uncovers the pivotal role of innovation culture (IC) and managerial innovation (MI) in the relationship between CEO transformational leadership and employee’s innovation behavior in SMEs. A cross-sectional design with a total of 434 employees from 24 SMEs operating from Rwanda was analyzed using structural equation modeling to evaluate the relationship between the variables developed in the study. The findings of this study support our hypothesized model.

The study investigates the relationship between masculinities, narcissism, and gender-based violence (GBV) among Congolese male refugees in Durban, South Africa. The research uses a qualitative approach and 25 in-depth interviews to identify major themes. Results show that Congolese male refugees reinforce their masculinities through narcissistic behaviors, which contribute to GBV. Societal stakeholders in Durban should be involved in addressing GBV prevention initiatives to hinder men's narcissistic attitudes and beliefs. Recognizing a partner's depth can help reduce GBV by recognizing the positive attention they expect from them.

The study investigates the effect of project resource management—including human, financial, material, and technological resources—on the performance of housing construction projects, with a case study of the One and Only Resort’s Staff Accommodation Project in Musanze District, Rwanda. Effective resource management is essential for optimizing project outcomes, yet Rwanda’s construction sector faces challenges such as workforce skill gaps and motivation issues that hinder efficiency. Grounded in the Resource-Based View Theory, Human Capital Theory, and Theory of Change, the research employed a descriptive and correlational design, targeting 308 stakeholders, including project managers, skilled laborers, administrative staff, and consultants. A sample of 174 participants was selected through stratified sampling, with data collected via questionnaires, interviews, and documentation. The instruments demonstrated strong validity (0.892) and reliability (0.803). Using SPSS version 28 for correlation and regression analysis at a 0.05 significance level, the study rejected all four null hypotheses (p = 0.000), confirming that human, financial, material, and technology resource management significantly enhance project performance. The findings underscore the importance of strategic resource allocation in improving construction efficiency and project success. The study recommends that project managers continuously refine resource management strategies to optimize outcomes and suggests future research on the role of risk management in housing construction projects. This research provides valuable insights into resource optimization in Rwanda’s construction sector, offering practical guidance for enhancing housing project performance through effective resource management. 

The study aimed at evaluating financial record keeping on financial performance of SMEs in Kinigi Sector. The study was guided by three specific objectives. A descriptive design with a population of 447 and sample size of 211 SMEs was adopted. The study has a pilot study which have been carried and shown a reliable type of instrument which was used to collect information relating to the research objectives. The results of objective one has a low mean showing that there is little or simply insufficiency in ensuring that transactions of the business are not updated accordingly to reflect the activities done in the business. Results of objective two and three as well show a low level suggesting a very low attempt in ensuring record keeping updates and accuracy and it has been seen that it affects the SMEs financial performance. The study studied the relationship by Pearson correlation which have shown a perfect relationship on self-sub variables in the study but also showing a medium significance between financial record updates, record storage, record accuracy and financial performance. The study concluded reminding positive relationship between the study independent variable parameters of financial record keeping together with the dependent variable for selected small scale and medium enterprises in Kinigi Sector; this have shown that a change in the practices of record keeping affect the financial performance of small scale and medium enterprises in Kinigi Sector. The study has made recommendations in relation to the objectives where small and medium enterprises have been recommended to carry out the financial record keeping to ensure that there is proper performance and as well the government policy makers to enhance the courage of record keeping to encourage financial performance in Kinigi Sector.

Effective communication is critical for project success, but challenges such as unclear goals, inadequate audience identification, poorly designed communication channels, and insufficient documentation have hindered project outcomes. Drawing from global and regional perspectives, this study emphasizes the role of communication in enhancing transparency, stakeholder alignment, and project sustainability. This study examines the influence of communication strategies of goals, audience identification, channels and documentation on performance of water supply projects in Musanze District, Rwanda. This study uses the theories of Communication and Diffusion of Innovations Theory. The study employs a descriptive survey and correlational research design with a target population of 416 respondents, resulting in a sample size of 204 respondents. Data was collected through questionnaires, interviews, and documentation review. A pilot study was conducted with 20 respondents and the instruments' validity was confirmed with a Content Validity Index (CVI) of 0.76, while reliability was confirmed with a Cronbach’s alpha of 0.79. Findings for four hypotheses reveal that; Communication Goals (P=0.000 < 0.05); Audience Identification (P=0.000 < 0.05); communication channels (P=0.000 < 0.05) and; Communication Documentation (P=0.000 < 0.05) does not significantly influence project performance were rejected, this confirm that Communication Documentation has a significant positive influence on project performance. Means that communication goals, audience identification, communication channels, and documentation all significantly contribute to the success of water supply projects. The study identifies key areas for improvement, including clearer communication goals, more inclusive stakeholder engagement, better accessibility of communication channels, and more systematic documentation practices. Based on these findings, recommendations are made for better budget planning, stakeholder engagement, and enhanced communication practices to improve the sustainability and success of future water supply projects in Musanze District and similar contexts. Further research should explore sustainable maintenance models, the impact of capacity-building programs, and the role of communication in budget management to improve stakeholder collaboration and long-term project viability.

S Stakeholder engagement has been indicated as great driver for successful electrification projects in many countries, including settings similar to Rwanda. However, little is known about its influence on electrification projects in Rwanda. The purpose of this study was to evaluate how different strategies of stakeholder engagement influence performance of electrification project Musanze District, Rwanda, with a focus on RUEAP. Specific focus was on collaboration strategy, involvement strategy, empowerment strategy and consultation strategy. Stakeholder theory and Goal Setting Theory informed the study. The study used descriptive survey and correlational research designs. A structured questionnaire and interview guide were used to collect quantitative data from 452 participants who were selected using Stratified, random and purposive sampling from a target population of 4691. The questionnaire was piloted with 47 participants, representing 10% of the sample size. The Validity of instrument was done and the coefficient of 0.8 was obtained. Reliability was established using Cronbach’s alpha test, and a Cronbach’s alpha coefficient of 0.899 was found. Descriptive statistics and inferential statistics of Correlation and Regression were done at a significance level of 0.05 using SPSS version 28 while thematic content analysis of qualitative data was done on qualitative data.  The findings for four hypotheses were tested at ?=.05 level of significance and the results were: stakeholder collaboration (P=0.011<0.05); stakeholder involvement (P=0.015<0.05); stakeholder empowerment (P=0.000<0.05) and; stakeholder consultation (P=0.007<0.05) does not significantly influence performance of electrification projects were rejected, confirming that they all had a significant influence on project performance. The study concludes that Stakeholders’ engagement in electrification project in Musanze have significantly influenced the electrification project performance. It is recommended that RUEAP project should continue to prioritize stakeholder engagement during the implementation of the project, but greater emphasis must be considered to begin engagement during the planning stage to ensure that the project aligns with public needs and expectation. Future research should involve a nationally representative sample of stakeholders would paint a picture of how engagement influence performance that is generalizable to other settings across Rwanda. 

This research explores the nexus of oral communication, masculinity, and gender-based violence (GBV) in Congolese households the City of Bukavu. It was conducted between October and December 2023. It used a qualitative approach with 30 in-depth interviews with Congolese married men the researchers chose randomly, and whose ages ranged between 35 and 67. The research applied thematic analysis to identify major themes. Results indicate that Congolese men in Bukavu appreciate when family members value their masculinity. Monopolizing the speech gives them the feeling they are listened to, which mirrors power and respect. Interrupting a man’s oral communication conveys disdain of his masculine power, which can push him to resort to GBV. This attitude originates from gender roles and beliefs that patriarchy has preset for men, obliging women to remain silent and submissive. Gender differences in spoken communication led to either competition or connection, and affiliation or action. The study applied the theories of family violence and masculinity. Family violence entails how communication styles can influence each partner’s behaviours. The man’s abusive communication in the household can manipulate his wife's feelings to prompt emotional abuse. Masculinity encompasses hegemonic masculinity that dominates all other masculinities. Masculinity sets a boundary of what it means to be a man by giving him power and control over women and other men. This elucidates how men have full speech while women are passive. Once gender dissimilarities and masculinity couple with voiced negative communication, they fuel male GBV in Congolese households. To overcome this issue, constructive masculinity can promote healthy communication by encouraging men to value women and communicate freely by respecting freedom of expression in large or reduced locales.