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Organizations are currently seeking for ways to improve their performance in order to remain in the fierce competition in the business environment. In this regard, leadership plays a crucial role as they can shape employees’ behavior and attitude in the organization. This study is carried out to analyze and understand the relationship between servant leadership, work engagement, and job performance. It also aims to examine the mediating role of work engagement in the relationship between servant leadership and job performance. This study uses quantitative approach with the survey. The population of this study is employees of manufacturing companies in West Java, Indonesia, with a total number of samples of 115 respondents, which are chosen using purposive sampling. The data collection is done using a survey by distributing questionnaires to respondents online. The data analysis uses Structural Equation Modeling with Partial Least Square (SEM-PLS). The results of this study indicate that servant leadership has a positive influence on both work engagement and job performance, while work engagement has a positive influence on job performance. In addition, this study also proved that work engagement is a mediator in the relationship between servant leadership and job performance. This study provides a fruitful contribution for managers or leaders of employees in manufacturing companies, such that they can foster employee performance through leading in a servant leadership style. This leadership style will be able to help employees to develop engagement in their work, and it will eventually increase their job performance.

Human resources in a company will always communicate with each other. In this business world, nothing can be accomplished without communicating effectively with employers, employees, clients, suppliers, and customers. The purpose of this study is to analyze the influence of communication climate on motivation, to analyze the influence of motivation on employee performance, and the influence of communication climate on employee performance mediated by motivation. This study used descriptive analysis research methods and path analysis using SPSS version 25 software. The unit of analysis in this study were all employees of PT Lazada Express Bandung, so the population in this study were all employees totaling 52 people. The sampling method using a saturated sampling method so that the number of respondents as large as the population of 52 employees. The results showed that the climate of communication has an influence on employee motivation. The magnitude of the influence of the communication climate on employee performance is 79.60%. and there is an influence between work motivation on employee performance and motivation does not mediate the effect of communication climate on employee performance.

This paper aims to determine to extend to which leadership and communication influence employee performance in the KOTAKU Bandung program. Employees who are able to work well are the company’s most desirable resources in order to achieve company goals. Employee performance can be improved from a leader by setting a good example, paying attention to employees and always communicating well with employees at work, especially employees who behave less well. In this paper, it is also describe about leadership, communication and employee performance in the KOTAKU Bandung program. We employed a hybrid analytics method for descriptive and verification methods with qualitative and quantitative approaches. Questionnaires were used to collect data. Inferential statistics were used to analyze the data, data analysis made use of multiple regressions and Pearson’s correlation. The Statistical Package for Social Science was used to aid the analysis. A dataset of 57 respondents from employee in KOTAKU Bandung program. Data processing was carried out by analyzing correlation coefficients, coefficients of determination, and hypothesis testing. Main findings study demonstrate that (i) employee responses regarding leadership and communication were stated to be quiet good, (ii) employee reponses regarding employee performance are stated to be quite high, and finally (iii) leadership and communication have influence employee performance both partially and simultaneously in the KOTAKU Bandung program.

This paper aims to determine to extend to which leadership and communication influence employee performance in the KOTAKU Bandung program. Employees who are able to work well are the company’s most desirable resources in order to achieve company goals. Employee performance can be improved from a leader by setting a good example, paying attention to employees and always communicating well with employees at work, especially employees who behave less well. In this paper, it is also describe about leadership, communication and employee performance in the KOTAKU Bandung program. We employed a hybrid analytics method for descriptive and verification methods with qualitative and quantitative approaches. Questionnaires were used to collect data. Inferential statistics were used to analyze the data, data analysis made use of multiple regressions and Pearson’s correlation. The Statistical Package for Social Science was used to aid the analysis. A dataset of 57 respondents from employee in KOTAKU Bandung program. Data processing was carried out by analyzing correlation coefficients, coefficients of determination, and hypothesis testing. Main findings study demonstrate that (i) employee responses regarding leadership and communication were stated to be quiet good, (ii) employee reponses regarding employee performance are stated to be quite high, and finally (iii) leadership and communication have influence employee performance both partially and simultaneously in the KOTAKU Bandung program.

Organizations are currently seeking for ways to improve their performance in order to remain in the fierce competition in the business environment. In this regard, leadership plays a crucial role as they can shape employees’ behavior and attitude in the organization. This study is carried out to analyze and understand the relationship between servant leadership, work engagement, and job performance. It also aims to examine the mediating role of work engagement in the relationship between servant leadership and job performance. This study uses quantitative approach with the survey. The population of this study is employees of manufacturing companies in West Java, Indonesia, with a total number of samples of 115 respondents, which are chosen using purposive sampling. The data collection is done using a survey by distributing questionnaires to respondents online. The data analysis uses Structural Equation Modeling with Partial Least Square (SEM-PLS). The results of this study indicate that servant leadership has a positive influence on both work engagement and job performance, while work engagement has a positive influence on job performance. In addition, this study also proved that work engagement is a mediator in the relationship between servant leadership and job performance. This study provides a fruitful contribution for managers or leaders of employees in manufacturing companies, such that they can foster employee performance through leading in a servant leadership style. This leadership style will be able to help employees to develop engagement in their work, and it will eventually increase their job performance.

Human resources in a company will always communicate with each other. In this business world, nothing can be accomplished without communicating effectively with employers, employees, clients, suppliers, and customers. The purpose of this study is to analyze the influence of communication climate on motivation, to analyze the influence of motivation on employee performance, and the influence of communication climate on employee performance mediated by motivation. This study used descriptive analysis research methods and path analysis using SPSS version 25 software. The unit of analysis in this study were all employees of PT Lazada Express Bandung, so the population in this study were all employees totaling 52 people. The sampling method using a saturated sampling method so that the number of respondents as large as the population of 52 employees. The results showed that the climate of communication has an influence on employee motivation. The magnitude of the influence of the communication climate on employee performance is 79.60%. and there is an influence between work motivation on employee performance and motivation does not mediate the effect of communication climate on employee performance.