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Supply Chain Management (SCM) plays a vital role in any organization, facilitating trade both globally and locally. An organization with a robust SCM can easily meet demands, ensuring that goods or services are readily available and delivered promptly. However, poor structuring and management of SCM can lead to significant challenges, including service delivery failures. This study aims to analyze supply chain practices in the public sector in Limpopo Province, specifically focusing on public entities. The study seeks to identify weaknesses within the supply chain practices of public entities in Limpopo, highlighting issues such as lack of strategic alignment, inadequate policy implementation, and poor enforcement of SCM rules and regulations. A qualitative research approach was employed, collecting data through interviews with various experts from different public sectors to address the identified flaws in SCM practices. The findings reveal that there is a significant misalignment between supply chain and organizational strategies, which has led to service delivery backlogs, high levels of corruption, and continuous strikes across the province for better services. The study also finds that top-level management, including provincial leaders, do not perceive SCM as vital enough to warrant their attention, resulting in limited support for SCM practitioners. The lack of strategic focus and governance failures in SCM contribute to financial inefficiencies and poor service delivery, underscoring the need for provincial leaders to adopt a more strategic approach to SCM as a tool for improving public service delivery. This study provides insights into the critical role of SCM in the public sector, highlighting the urgent need for effective strategies, policy enforcement, and managerial support to mitigate governance and compliance failures. The research underscores the necessity for public entities in Limpopo to realign SCM strategies with organizational goals to enhance service delivery and combat corruption.

E-procurement is a dynamic process that involves the seamless integration of various online activities, such as order creation, supplier selection, contract signing, and product delivery, all facilitated by the Internet. Governments worldwide are increasingly emphasizing the importance of effective electronic procurement systems in promoting transparency, accountability, and efficiency in public procurement processes, where taxpayer funds are utilized.  In Zambia, despite significant efforts by the government to promote the adoption of electronic procurement systems, such as e-procurement, challenges persist in ensuring their effectiveness. The failure to address the effectiveness of e-procurement within the Ministry of Health could have severe consequences. Inadequate adherence to procurement laws and regulations, as evidenced by the ZPPA report, may lead to inefficiencies, delays in procurement processes, and mis-allocation of resources. These inefficiencies can ultimately compromise the quality and availability of healthcare services, negatively impacting patient outcomes and public health. Additionally, the inability to harness the potential benefits of e-procurement, such as cost savings and streamlined processes, may perpetuate resource wastage and hinder efforts to improve healthcare delivery in Zambia. The main objective of this study was to assess the effectiveness of E-procurement systems at the Ministry of Health.  The research philosophy for this study adopted a Quantitative approach that emphasized the practical utility of research methods in addressing the research problem. The findings of the study showed that the evaluation of the e-procurement system within the Ministry yielded a comprehensive understanding of its current performance and highlighted areas needing improvement. The e-procurement system has generally been well-received by the majority of respondents, reflecting its positive impact on procurement processes. Users have rated the system as effective in streamlining operations, enhancing procurement efficiency, and being user-friendly. Based on the comprehensive analysis and findings of the study, the following recommendations were proposed to enhance the effectiveness of the e-procurement system within the Ministry: Enhance Communication, Boost Supplier Participation, Improve Supplier Responsiveness, Strengthen Data Security and Privacy Controls and Increase Transparency. By addressing these recommendations, the Ministry can significantly improve the effectiveness of its e-procurement system, leading to more efficient procurement processes, greater satisfaction among stakeholders, and a more streamlined and secure procurement environment. In practice, the study offered actionable insights for healthcare practitioners and industry professionals involved in supply chain management. From a policy perspective, the study informed the development of evidence-based policies within the Ministry of Health and other relevant governmental bodies

In South Africa, like many developing countries, procurement is seen and used as a strategic tool to promote socioeconomic development, including the promotion of competition, among other objectives. The South African commuter bus industry is structured to procure – through competitive tendering – SMMEs within the industry’s mainstream. These contracts are subsidized by the government – their origins date back to the 1940s – to ease the financial burden on black African communities. However, since its establishment, some challenges are hindering the effective procurement of these services, thus affecting the provision of these services. This paper highlights the challenges faced by Gauteng Province in the procurement of subsidised commuter services. The paper employs a mixed-methods research approach, and the research instrument was a face-to-face semi-structured interview questionnaire. Based on the findings of the study, Gauteng commuter bus industry operations are challenged with poor policy implementation, a lack of funds to support the industry’s operational needs, and a deficiency in administrative skills, among other challenges. The paper recommends that the Gauteng government revisit the guiding policies for the establishment of the industry and employ the best procurement practice(s) for this industry, considering the complex nature of South Africa (being influenced by the apartheid era and the government is faced with maintaining a balance between the blacks and the whites among citizens).

Supply Chain Management (SCM) plays a vital role in any organization, facilitating trade both globally and locally. An organization with a robust SCM can easily meet demands, ensuring that goods or services are readily available and delivered promptly. However, poor structuring and management of SCM can lead to significant challenges, including service delivery failures. This study aims to analyze supply chain practices in the public sector in Limpopo Province, specifically focusing on public entities. The study seeks to identify weaknesses within the supply chain practices of public entities in Limpopo, highlighting issues such as lack of strategic alignment, inadequate policy implementation, and poor enforcement of SCM rules and regulations. A qualitative research approach was employed, collecting data through interviews with various experts from different public sectors to address the identified flaws in SCM practices. The findings reveal that there is a significant misalignment between supply chain and organizational strategies, which has led to service delivery backlogs, high levels of corruption, and continuous strikes across the province for better services. The study also finds that top-level management, including provincial leaders, do not perceive SCM as vital enough to warrant their attention, resulting in limited support for SCM practitioners. The lack of strategic focus and governance failures in SCM contribute to financial inefficiencies and poor service delivery, underscoring the need for provincial leaders to adopt a more strategic approach to SCM as a tool for improving public service delivery. This study provides insights into the critical role of SCM in the public sector, highlighting the urgent need for effective strategies, policy enforcement, and managerial support to mitigate governance and compliance failures. The research underscores the necessity for public entities in Limpopo to realign SCM strategies with organizational goals to enhance service delivery and combat corruption.

E-procurement is a dynamic process that involves the seamless integration of various online activities, such as order creation, supplier selection, contract signing, and product delivery, all facilitated by the Internet. Governments worldwide are increasingly emphasizing the importance of effective electronic procurement systems in promoting transparency, accountability, and efficiency in public procurement processes, where taxpayer funds are utilized.  In Zambia, despite significant efforts by the government to promote the adoption of electronic procurement systems, such as e-procurement, challenges persist in ensuring their effectiveness. The failure to address the effectiveness of e-procurement within the Ministry of Health could have severe consequences. Inadequate adherence to procurement laws and regulations, as evidenced by the ZPPA report, may lead to inefficiencies, delays in procurement processes, and mis-allocation of resources. These inefficiencies can ultimately compromise the quality and availability of healthcare services, negatively impacting patient outcomes and public health. Additionally, the inability to harness the potential benefits of e-procurement, such as cost savings and streamlined processes, may perpetuate resource wastage and hinder efforts to improve healthcare delivery in Zambia. The main objective of this study was to assess the effectiveness of E-procurement systems at the Ministry of Health.  The research philosophy for this study adopted a Quantitative approach that emphasized the practical utility of research methods in addressing the research problem. The findings of the study showed that the evaluation of the e-procurement system within the Ministry yielded a comprehensive understanding of its current performance and highlighted areas needing improvement. The e-procurement system has generally been well-received by the majority of respondents, reflecting its positive impact on procurement processes. Users have rated the system as effective in streamlining operations, enhancing procurement efficiency, and being user-friendly. Based on the comprehensive analysis and findings of the study, the following recommendations were proposed to enhance the effectiveness of the e-procurement system within the Ministry: Enhance Communication, Boost Supplier Participation, Improve Supplier Responsiveness, Strengthen Data Security and Privacy Controls and Increase Transparency. By addressing these recommendations, the Ministry can significantly improve the effectiveness of its e-procurement system, leading to more efficient procurement processes, greater satisfaction among stakeholders, and a more streamlined and secure procurement environment. In practice, the study offered actionable insights for healthcare practitioners and industry professionals involved in supply chain management. From a policy perspective, the study informed the development of evidence-based policies within the Ministry of Health and other relevant governmental bodies

In South Africa, like many developing countries, procurement is seen and used as a strategic tool to promote socioeconomic development, including the promotion of competition, among other objectives. The South African commuter bus industry is structured to procure – through competitive tendering – SMMEs within the industry’s mainstream. These contracts are subsidized by the government – their origins date back to the 1940s – to ease the financial burden on black African communities. However, since its establishment, some challenges are hindering the effective procurement of these services, thus affecting the provision of these services. This paper highlights the challenges faced by Gauteng Province in the procurement of subsidised commuter services. The paper employs a mixed-methods research approach, and the research instrument was a face-to-face semi-structured interview questionnaire. Based on the findings of the study, Gauteng commuter bus industry operations are challenged with poor policy implementation, a lack of funds to support the industry’s operational needs, and a deficiency in administrative skills, among other challenges. The paper recommends that the Gauteng government revisit the guiding policies for the establishment of the industry and employ the best procurement practice(s) for this industry, considering the complex nature of South Africa (being influenced by the apartheid era and the government is faced with maintaining a balance between the blacks and the whites among citizens).