International Journal of Research in Business and Social Science

The Digital literacy has become an imperative part of higher education, since the Covid19 outbreak, traditional institutions had to adapt digital learning techniques. However, students from rural schools were left in the dark. Since there are still some extremely poor schools in the rural parts of South Africa, where there is still no access to electricity. Therefore, the ability to use any digital tools remains a huge challenge for such students. The transition from a rural school to an urban higher education institution that is very tech savvy and living in the 4th industrial revolution is extensively difficult. Subsequently, the success of students from rural schools gets hindered. However, this doesn’t necessary mean that these students are incapable of succeeding in their respective programs. This paper aims to explore the challenges faced by students from rural schools regarding digital literacy. The research methodology will be a quantitative approach, the sample will be drawn from students in traditional universities who are coming from rural high schools. The findings of this paper will be used to recommend ways of increasing the success rate of learners from rural schools in digital literacy and skills development for traditional universities in South Africa. Keywords: Digital Literacy, Inclusive Education, Student Succes, South African Higher Education Subject classification codes: I230; I240; I210

Since the start of the democratic era in 1994, South Africa has prioritised small, medium, and micro enterprises for economic growth and social development, offering significant opportunities to the unemployed population. However, the extent to which SMMEs contribute to the socio-economic progress of a particular economy is contingent upon various factors, including the specific country or sector in which they operate. In South Africa, the majority of SMMEs operate within the services sector, with 30% in wholesale and retail trade, 23% in community and social services, and 14% in financial services. Grounded on the  Resource-Based View theory, this study aims to investigate how SMMEs contribute to the social and economic development of South Africa. Furthermore, their contributions align with four of the Sustainable Development Goals of the United Nations, making this research both relevant and timely. This systematic literature review included nineteen research articles using bibliometric indicators from the Google Scholar database. As a result, the literature review revealed four key SMMEs’ contributions to South African socio-economic development namely employment creation and income generation, economic growth, development and specialisation, contribution to GDP, and poverty alleviation. To further enhance this contribution, it is recommended that governments provide support in the form of training programs, access to finance, and mentorship opportunities to help SMMEs grow and create more job opportunities..

The global shift from traditional face-to-face learning to e-learning, spurred by the COVID-19 pandemic, has significantly transformed higher education (HE) landscapes. Many institutions in developing countries, unprepared for this shift, now find e-learning integral to the educational process. This study explores challenges faced by academic staff at a South African University of Technology (UoT) post-COVID-19. Utilising a phenomenological qualitative research approach, insights were gathered from academic staff through semi-structured interviews. Key challenges identified include insufficient infrastructure, limited training, technological proficiency gaps, student engagement issues, and concerns about academic dishonesty. Practical recommendations encompass infrastructure enhancement, digital training, blended learning strategies, improved student engagement, and measures to ensure academic integrity. These adaptable suggestions provide insights for institutions seeking to enhance e-learning environments, contributing to improved teaching and learning (T&L) outcomes in an evolving educational landscape. It was further recommended that future studies can explore long-term intervention effects, conduct comparative institution studies, and delve into innovative pedagogical approaches.

Company operations and global trade necessitate storage. Warehouse management is essential for meeting customer expectations, ensuring product availability, and delivering globally swiftly and affordably. A company's international competitiveness can suffer from warehouse instability. This study assesses warehouse performance for competitive advantage. The report also explores top management's disregard for warehouse management's impact on manufacturing competitiveness. This paper reviews warehouse management system research from several industries. Reviewing literature for gaps and flaws. Quantitative methods include industrial specialized surveys. Three varied South African manufacturing enterprises will be case-studied. Deduction is used to analyze industry expert consultation data. Due to its accessibility and data collection suitability, convenience sampling was employed to choose participants. This study discovered many warehouse management issues in South African industrial firms. Integration and automation are lacking in current systems, hampering global competitiveness. Warehouse movements and infrastructure damage increased without zone selection. Technology-illiterate warehouse workers slowed operations. The study offers zone picking, warehouse training, and warehouse system integration and automation to address these difficulties. South African industrial firms should strengthen warehouse management systems, according to this study. These organizations can enhance operational efficiency, save money, and compete globally with the suggested changes. Zone picking, warehouse system integration, and worker technical training can alleviate challenges and provide companies an edge. This study highlights warehouse management's often overlooked significance in manufacturing competitiveness. International organizations can do better by studying warehouse management system problems and solutions. Practical warehouse management advice from this study increases South African industry competitiveness.

This study examines the collaboration between Lean Six Sigma principles and order fulfilment procedures, which are essential for facilitating international trade. The objective is to ascertain the extent to which sustainable and effective lean processes improve customer satisfaction and accelerate global product delivery. The study employs a dual methodology: initially, doing a comprehensive analysis of the current body of literature on the integration of Lean Six Sigma in order fulfilment inside various manufacturing companies, with the aim of finding any deficiencies or areas that require further investigation. Furthermore, we utilise a quantitative approach by administering surveys to professionals in the South African manufacturing industry. Deductive reasoning examines responses using random sampling to ensure unbiased selection. The findings emphasise that using Lean Six Sigma practices in the South African manufacturing sector can address customer concerns regarding the quality of orders and the timeliness of deliveries. This can provide a competitive advantage in the global market. The study validates that the inclusion of Lean Six Sigma measurements alleviates bottlenecks by focusing on improvements in operations, procedures, and communication. The study demonstrates the effectiveness of Lean Six Sigma methodologies in improving order fulfilment for enterprises engaged in international trade. It promotes these concepts to optimise processes, assuring timely deliveries and increased customer satisfaction. This study addresses several deficiencies in the current research on the incorporation of Lean Six Sigma in the manufacturing order fulfilment process. These gaps encompass the challenges of incorporating emerging technology, integrating collaborative supply chains, and incorporating sustainable practices. The distinctive methodology of integrating a comprehensive analysis of existing literature with empirical evidence enhances the novelty of the research outcomes. Manufacturing companies that aim to achieve global market excellence get practical advantages.

Since today’s market is highly competitive and constantly evolving, organisations are striving to achieve high levels of productivity and low levels of turnover. One of the key factors in achieving this goal is organisational commitment. Thus, the study advocates that the level of employee commitment and willingness to continue working with the organisation is reflected in their intention to stay. Based on the theory of reasoned action, this study aims to investigate how the dimensions of employee commitment influence their decision to stay with the organisation in the long term within a telecommunication company. The study adopted a postpositivist perspective, a descriptive approach, a quantitative research method and a structured questionnaire to collect numerical data. In addition, descriptive, factor, correlation and regression analyses were performed through SPSS version 26.0. The study population consisted of 470 employees working in different departments, ranging from entry-level positions to consulting engineers. A sample of 298 employees was selected through a simple random sampling to minimise bias. Regression results indicated a moderate positive relationship between organisational commitment and intention to stay. The study recommends organisations to prioritise strategies that promote and sustain organisational commitment for improved intention-to-stay outcomes. This can be achieved through various means such as providing opportunities for professional development, recognising and rewarding employee contributions, and promoting open communication.

Since the start of the democratic era in 1994, South Africa has prioritised small, medium, and micro enterprises for economic growth and social development, offering significant opportunities to the unemployed population. However, the extent to which SMMEs contribute to the socio-economic progress of a particular economy is contingent upon various factors, including the specific country or sector in which they operate. In South Africa, the majority of SMMEs operate within the services sector, with 30% in wholesale and retail trade, 23% in community and social services, and 14% in financial services. Grounded on the  Resource-Based View theory, this study aims to investigate how SMMEs contribute to the social and economic development of South Africa. Furthermore, their contributions align with four of the Sustainable Development Goals of the United Nations, making this research both relevant and timely. This systematic literature review included nineteen research articles using bibliometric indicators from the Google Scholar database. As a result, the literature review revealed four key SMMEs’ contributions to South African socio-economic development namely employment creation and income generation, economic growth, development and specialisation, contribution to GDP, and poverty alleviation. To further enhance this contribution, it is recommended that governments provide support in the form of training programs, access to finance, and mentorship opportunities to help SMMEs grow and create more job opportunities..

The paint manufacturing sector has not received sufficient attention, having its unique challenges with employee engagement, despite numerous investigations on employee engagement in several industries. This study seeks to address this deficiency by performing a targeted investigation on the levels of employee involvement within the paint manufacturing sector. This study aims to assess the level of employee involvement in the paint manufacturing industry in South Africa. This study systematically assesses the strategies and practices of employee engagement implemented by paint manufacturing companies operating in the region. This study utilises a mixed methods approach and follows an exploratory research design to accomplish its objectives. This methodology utilises many research techniques to provide a thorough understanding of the complex employee engagement processes in the paint manufacturing industry. The survey instrument, comprising of 320 questionnaires, was distributed to managerial professionals, human resource practitioners, and general employees working at paint production plants in South Africa. In addition to collecting quantitative data, interviews were undertaken to further enrich the depth of insights. The findings reveal a beneficial and interconnected link between the factors studied, suggesting a reciprocal strengthening that enhances employee engagement. Moreover, the study highlights the complex interconnection between the six aspects of employee involvement in the company environment. These characteristics jointly contribute to the fundamental aspects of employee engagement within paint manufacturing firms. Industry stakeholders should work together to develop an organisational culture that is deeply ingrained in the industry's identity and resonates with all personnel. One key remedy suggested is to conduct an employee engagement survey across the entire organisation, which will help gain a thorough understanding of engagement dynamics. This study highlights a strong association between employee engagement, departmental affiliation, racial demographics, and age groups. Therefore, organisations can improve workplace engagement by carefully taking into account the impact of departmental divisions, racial origins, and age cohorts on the overall engagement picture. The study's findings shed light on the significant influence of these factors in determining the dynamics of employee engagement.

The Digital literacy has become an imperative part of higher education, since the Covid19 outbreak, traditional institutions had to adapt digital learning techniques. However, students from rural schools were left in the dark. Since there are still some extremely poor schools in the rural parts of South Africa, where there is still no access to electricity. Therefore, the ability to use any digital tools remains a huge challenge for such students. The transition from a rural school to an urban higher education institution that is very tech savvy and living in the 4th industrial revolution is extensively difficult. Subsequently, the success of students from rural schools gets hindered. However, this doesn’t necessary mean that these students are incapable of succeeding in their respective programs. This paper aims to explore the challenges faced by students from rural schools regarding digital literacy. The research methodology will be a quantitative approach, the sample will be drawn from students in traditional universities who are coming from rural high schools. The findings of this paper will be used to recommend ways of increasing the success rate of learners from rural schools in digital literacy and skills development for traditional universities in South Africa. Keywords: Digital Literacy, Inclusive Education, Student Succes, South African Higher Education Subject classification codes: I230; I240; I210

The study examined the influence of board nationality diversity on shareholder value creation of non- financial companies listed on the JSE for a 10- year period from 2013 to 2022.The study used quantitative quasi-experimental research design. The study measured board nationality diversity using proportion of foreign directors on board, Blau index for board nationality diversity, dummy variables for one, two and three or foreign directors. The proxies of shareholder value creation included standard market value added, market- to book ratio and Tobin’s Q and fixed effects model based on linear and curvilinear models were used to test the hypotheses. Main findings of the study demonstrate that proportion of foreign directors on board has an insignificant negative impact on standardised market value added and Tobin’s Q, while significant negative impact on market to book ratio.  Blau index for board nationality diversity has insignificant negative impact on standardised market value added and market to book ratio, yet insignificant positive impact on Tobin’s Q. One foreign director on board has significant positive impact on standard market value added and market to book ratio, while insignificant positive impact on Tobin’s Q. Two and three foreign directors on board have insignificant positive impact on all shareholder value creation measures. In relation to curvilinear models, proportion of foreign directors on board and Blau in index for board nationality diversity have both positive and negative impact on all shareholder value creation measures highlighting an inverted U- shaped effects.