Research collection
1242 publications
JOURNAL ARTICLEKrinesha George · Ephraim Sibanyoni · Jacob Mofokeng
International Journal of Research in Business and Social Science · 2022
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Over the three decades, the democratic dispensation ushered in transformative constitutionalism which is an ideal model to anchor constitutionalism and respect for human rights in South Africa. Female offenders are the key informants of this study, as they are the end-users of the rehabilitation programmes that the Department of Correctional Services (DCS) offers. A qualitative technique was used for this study. In-depth interviews were conducted with a total of 10 female ex-offenders, who have been enrolled in rehabilitative programmes were selected using purposive sampling to explore their experiences and or views. The findings of this study indicate that lack of offense-specific programmes s results in recidivism and offenders re-entering the correctional system to repeat the same programmes to meet their parole requirements. Furthermore, highlighted in the findings is the magnitude of the lack of understanding among most criminal justice professionals regarding the actual need for the programmes earmarked for female offenders. The risk factors of female offending identified within this study include poverty, anger, and drug use. Although the DCS has firm policy documents in place, implementing these has failed the offenders and negatively impacted recidivism rates.
DOI 10.20525/ijrbs.v11i2.16911 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEJacob Mofokeng · Mmabatho Aphane
International Journal of Research in Business and Social Science · 2022
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The South African Police Service (SAPS) Training College, Paarl is facing challenges to reward, motivate and ensure service delivery at the Academy. In any organisation, employees are working to provide service to both internal and external clients for this it is important to take care of employees because they are interacting with these clients. Thus, a cardinal question is how can organisations retain and motivate employees in order to offer a quality service to their clients? The aim of this study was to determine the influence between rewards, motivation and service quality at the SAPS Training College, Paarl. Semi-structured interviews with 10 managers and supervisors utilizing purposive sampling were conducted. The findings revealed that participants at the Training College, Paarl are motivated by only intrinsic as the morale is slow due to a lack of extrinsic factors with particular emphasis on pay or remuneration. Lack of recognition or perceived favouritism with the SAPS where rewards are not linked to performance was identified to be the best de-motivating factor for employees at the SAPS Training College, Paarl. The quality of academic services has a significant effect on the consumer behavior of customers, the students.
DOI 10.20525/ijrbs.v11i2.16923 Crossref citations5 OpenAlex citations
JOURNAL ARTICLEChristopher Mabasa · Adewale Olutola · Jacob Mofokeng
International Journal of Research in Business and Social Science · 2022
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Social media is considered a double-edged sword, with both positive and negative effects. A qualitative research approach was adopted to explore the extent to which and the ways in which South African police use social media in the study area. The findings were collected through semi-structured interviews with 22 participants comprising the South African Police Service (SAPS) officials in the Giyani Cluster policing area. The findings indicate that criminals in the Limpopo Province use social media to commit crimes in the country, other countries in Africa, and elsewhere. The findings also indicate that social media is used to bring positive attention to law enforcement agencies and aid in criminal investigations. Although the positive impact of social media was highlighted in these experiences, persistent problems and challenges also featured in the data. Finally, officer insights were drawn upon to make recommendations for future policing policy and research. This paper concludes that social media as a tool can be utilised in terms of data gathering, prediction and spotting broader patterns, for combating organised crime by the SAPS.
DOI 10.20525/ijrbs.v11i1.15532 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEPetrus Machethe · Emeka Obioha · Jacob Mofokeng
International Journal of Research in Business and Social Science · 2022
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Substance abuse is one of the most pervasive problems facing our nation, especially in the townships. Curbing this problem requires an integrated approach in which community stakeholders and society work together to improve safety by tackling the fundamental causes of criminality through mobilising state and non-state capacities and resources at all levels. This study seeks to assess the strategies and successes of community initiatives and circumstances that bestow on the path towards helping to fulfill the community’s aim to prevent and combat drug abuse. This study made use of a sample of 90 respondents 18 years and older who responded to the survey. A purposive sample of 10 staff members from the community-based organisations participated in oral interviews, while a simple random sample of 80 community members responded to questionnaires. Furthermore, secondary data sources were consulted to back up the claims that emerged from this study. While the study evaluated community strategies and documented some of the successes, including the rehabilitation of drug addicts, it also highlighted the lack of capacity of community organisations to make meaningful contributions in this regard. In particular, the lack of cooperation/collaboration and trust between the South African Police Service (SAPS) and the community stakeholders is a cause for concern that may hinder any efforts to combat drug abuse. This study, therefore, highlights strategies that require a collective effort from government stakeholders.
DOI 10.20525/ijrbs.v11i1.15556 Crossref citations7 OpenAlex citations
JOURNAL ARTICLEPaballo Ntobaki · Raymond Hawkins-Mofokeng · Tshepo Tlapana
International Journal of Research in Business and Social Science · 2022
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The determination of retailers to deal with the challenges of managing perishable products’ category continues as they persist to provide quality service and fresh products to their customers. These challenges often afflict retailers and consumers alike, which innately impact category management and good consumer behavior. This article reports on a study that investigates the influence of category management on consumers’ purchase behavior of perishable products. The objectives of this article are to determine the influence of category management on purchase behavior, to explore the current retail category management practices for perishable products, and to investigate the relationship between pricing and shelf life of perishable products and how this relationship influences consumers’ purchase behavior. To achieve these objectives, in-depth semi-structured qualitative interviews that were explorative by nature were conducted, with ten (10) staff members of a selected store in Durban, South Africa, who were responsible for the perishable products category. The findings reveal that category management does influence the purchase behavior of perishable products; however, problems were identified concerning assortment planning, shelving, promotions, pricing, and shelf life. The results were limited to this Durban store. Recommendations were made to the retailers to solve those problems to effectively satisfy consumers.
DOI 10.20525/ijrbs.v11i1.15591 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEMaonei Mangwanya
International Journal of Research in Business and Social Science · 2022
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The main aim of this article is to explore how performance-based budgeting has an effect on primary health care service delivery in the Eastern Cape. This article assessed the performance-based budgeting system in the Eastern Cape Department of Health in an attempt to advocate for effective and efficient health service delivery. The Eastern Cape Province is succumbing to insufficient funding at the provincial level and this has a clear-cut reflection on the administration of services within respective departments. The article is premised on a constructivist paradigm that adopts a qualitative approach where document analysis was employed for collecting data. The Eastern Cape Province is succumbing to insufficient funding at the provincial level and this has a clear-cut reflection on the administration of services within respective departments. The article employed the Public Choice Theory and the Concept of New Public Management. Three main findings emerged from the article of the crippled funds in the province, the human resources crisis, poor public finance management, and shortage of health equipment. Data were analyzed using thematic analysis to examine the distinctive themes and sub-themes identified from within the reviewed literature. Recommendations were thus given based on the discussed and derived themes to ensure that there is an appropriate budgeting system to ensure efficient and effective provision of health care services in the Eastern Cape Department of Health.
DOI 10.20525/ijrbs.v11i1.15683 Crossref citations4 OpenAlex citations
JOURNAL ARTICLESbonelo Gitt Ndlovu · Shalen Heeralal
International Journal of Research in Business and Social Science · 2022
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The upsurge of private label brands has allowed retailers to expand their product offerings. However, these brands have been met with varying perceptions among consumers across the world. Therefore, this study investigated the role that marketing might have on the purchase intentions of customers opting to/not to purchase private label brands. The marketing instruments in question for this study were advertising, pricing, and price promotion, and their effect on customers’ purchase intention for private label brands. An integrative systematic review methodology in searching, screening, selecting, including, and excluding research articles; search strings were also formulated in searching for articles was followed. In this paper, a synthesis of the literature was undertaken, and future research direction was provided, giving future research and retailers three propositions to understand the effect of pricing, price promotions, and advertising in the purchase of private label brands.
DOI 10.20525/ijrbs.v11i1.15804 Crossref citations4 OpenAlex citations
JOURNAL ARTICLEKimera Naradh · Retius Chifurira · Knowledge Chinhamu
International Journal of Finance & Banking Studies · 2022
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In the preceding decade, the South African economy has experienced challenges due to global disruptive events, hence, the implementation of risk mitigation strategies becomes a priority in volatile markets. Stable distributions account for skewness and heavy-tailed behaviour which are frequently observed in financial data. This study aims to investigate the fit of stable distributions for three FTSE/JSE indices and the USD/ZAR currency exchange rate. The maximum likelihood method was applied to fit Nolan’s -parameterization stable distribution. Value at Risk (VaR) is measure assessing market risk, therefore, VaR estimates and Kupiec likelihood test are applied to evaluate the extreme tail behaviour of the fitted stable model. Results show the robustness of stable distributions in the long and short position for each daily returns. This research validates the use of stable distributions aimed at capturing the characteristics financial data. Those concerned with curtailing losses and investigating alternatives for financial modeling in the South African financial industry may benefit the most by using stable distributions.
DOI 10.20525/ijfbs.v11i1.15243 Crossref citations4 OpenAlex citations
JOURNAL ARTICLEAyooluwade Ebiwonjumi · Retius Chifurira · Knowledge Chihamu
International Journal of Finance & Banking Studies · 2022
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This study aimed to investigate economic growth (RGDP) and its determinants such as internal debt (INDT), external debt (EXDT), interest rate (RINR), exchange rate (REXR) and trade openness (OPEN). Quarterly data from 1986-2021 used for this investigation were extracted from Central Bank of Nigeria. Exploratory data analysis (EDA) revealed linear dependence of RGDP and the aforementioned determinants. The EDA and the variance inflation factor revealed the presence of multicollinearity caused by the INDT. As a result of this, the ridge regression method was used and it was found that the multicollinearity problem was addressed with appropriate ridge constant K= 0.29. Hence, ridge regression technique with constant K= 0.29 was a robust method to predict economic growth in Nigeria using the explanatory variables under consideration. Thus, served as a great benefit to the policy makers as the study provided a better understanding of the economic growth and the aforementioned determinants in terms of relationship and in particular the set back caused by EXDT on the economy of Nigeria. Also, the researchers benefited from this study as it engendered the understanding of the appropriate estimation technique to be used when the presence of multicollinearity was established in fitting a linear model.
DOI 10.20525/ijfbs.v11i1.15490 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEElvin Shava · Shikha Vyas Doorgapersad
International Journal of Research in Business and Social Science · 2022
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The article was based on an interpretive paradigm, which adopts a qualitative desktop review approach. Various document sources that inform 4IR and talent management within the local government context in South Africa were employed. The two cities of Johannesburg and Ekurhuleni were used as case studies to examine their talent management strategies in the 4IR. The analysis of documents has shown that the 4IR can enable accelerated delivery of services; increase access to services; improve community participation; and more significant social accountability. Nevertheless, some municipalities in South Africa do not have enough resources and skills capacity to implement ICT/4IR measures to improve services; hence managing talent in key technical jobs has become an impediment. The absence of institutional readiness among local municipalities is a huge deterrent to managing talent needed to drive service delivery in the 4IR. The study concludes that to achieve efficient public service delivery within the 4IR, local municipalities should retain talent to manage the digital technologies that demand skilled expertise. The article recommends the government develop policies that offer guidance to local municipalities on managing specified sets of talents that are deemed crucial to enhancing socio-economic development in the 4IR.
DOI 10.20525/ijrbs.v10i8.15046 Crossref citations12 OpenAlex citations
JOURNAL ARTICLESamson Adeoluwa Adewumi · Princess Thulile Duma
International Journal of Research in Business and Social Science · 2022
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Remarking on the importance of managing the existential conflict between work and family responsibilities, emphasis on female academics in a COVID-19 era in Nigeria has received diminutive research attention. The study seeks to address this research gap by interrogating women's views of work-life conflict narrative in a COVID-19 era. The exploratory research design was employed to expand the limit of the research gap and a total of 19 female academics were y recruited for interviews. The NVivo (v.12) qualitative software was employed to identify themes from the data and content analysis used to make sense of the various themes. The paper shows evidence of cultural bias in the recruitment and placement of female academics with social constraints hindering female academic capacity development. The long hours of teaching and consultation depict an indicator of work-life conflict with consequences on family support and emotional care for family and dependents. The need to acquire higher education qualifications on the part of females is also established as a pointer for the provocation of work-life conflict during the COVID-19 pandemic. The significance of lockdown constitutes major constraints for parenting mothers in the areas of combining home front responsibilities with work activities such as teaching, supervision, and the requirement of building a competitive career and research portfolio. The study concludes for a more robust measure in ensuring practical and realistic work-life conflict management strategies are introduced by managers of the University in order to aid the conflict between work and family responsibilities for female academics.
DOI 10.20525/ijrbs.v10i8.15262 Crossref citations3 OpenAlex citations
JOURNAL ARTICLESteven Kayambazinthu Msosa
International Journal of Finance & Banking Studies · 2021
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Financial inclusion has become a topic of discussion in emerging and developing nations since the majority of people continue to lack access to either formal or informal financial services. In many countries, the post office is seen as a vehicle for financial inclusion due to its extensive network. In addition, with the decline in sales of their core business, traditional mail has exacerbated the need for the post office to venture into financial services whilst simultaneously answering the call to bridge the gap in society, especially for the un-banked and under-banked communities. Moreover, there is a need for post-offices to protect their long-term vitality as a business. This paper provides a theoretical perspective of financial inclusion, the role that the post office can play and the challenges preventing an effective rollout of financial services. This review can help postal managers, governments and policy-makers to understand how they can effectively use the post office to serve the un-banked communities. In addition, the study has enriched the academic discourse by providing literature on postal financial services and financial inclusion.
DOI 10.20525/ijfbs.v10i4.14880 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEK Mercy Makhitha · Brian Soke
International Journal of Research in Business and Social Science · 2021
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Independent retailers face many challenges that influence their growth and development. Independent retailers are small businesses facing competition from major retailers in South Africa (SA) that have penetrated the townships and rural areas. The purpose of the study was to investigate the challenges that influence the development of independent retailers in SA. A survey was conducted among small independent retailers in SA. The convenience sampling method was adopted for the study due to the inaccessibility of a database on independent retailers in SA. Existing literature was used to design a questionnaire, targeted at small independent retailers, to investigate the challenges that influence their business performance. The findings of the study revealed that finance and marketing are the major challenges influencing the operations of small, independent retailers. Business-related challenges are the least challenging aspects for small independent retailers in SA. Independent retailers need to manage their businesses appropriately in order to survive and sustain their businesses. Independent retailers buy products from wholesalers while a few of them buy directly from manufacturers.
DOI 10.20525/ijrbs.v10i7.12261 Crossref citations1 OpenAlex citations
JOURNAL ARTICLECleopatra Moipone Matli · Tshepo Tlapana · Raymond Hawkins-Mofokeng
International Journal of Research in Business and Social Science · 2021
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Brand choice has historically played an important role in a wide range of industries, particularly in the private sector, where billions of Rands are invested to entice potential customers. Taking this into consideration, the purpose of this study is to investigate the effect of brand awareness and brand image on first-year student selection of a University of Technology in KwaZulu-Natal. The objectives of the study were to establish and identify the brand preference and image attributes that entice first-year students’ selection of a University of Technology (UoT). The study also examined the biographic variables of those students. To accomplish these objectives, an exploratory study using a quantitative research approach was conducted, in which questionnaires were administered to 500 first-year students at the selected Universities of Technology in KwaZulu-Natal. The study revealed that topics such as investments in brand awareness and brand image, safety and security, the caliber of staff, delays in academic programmes, student-lecturer relationships, and service delivery were identified as factors that influenced the participants' selection and willingness to recommend their institutions to potential students. Thus, the study recommends that UoTs should pay more attention to branding strategies as an agendum to ensuring institutional profitability and viability, relationship management, and human resource. Finally, the findings of this study are limited to KwaZulu-Natal and should not be extrapolated outside this region.
DOI 10.20525/ijrbs.v10i7.13532 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEObed Freedom Chauke · Tshepo Tlapana · Raymond Hawkins-Mofokeng
International Journal of Research in Business and Social Science · 2021
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Green marketing has evolved, although the market share of green products remains considerably low. Green products are part of comprehensive green marketing, and this sort of marketing has progressed to the point that practically every consumer is aware of it. The study focuses on the factors that influence the adoption and consumption patterns of green goods in the greater Durban area. The study used a quantitative, non-probability, and random sampling strategy to discover consumers' sentiments toward the purchase of green products. The data was collected through the use of questionnaires and analyzed using the SPSS. The sample size was 384 customers from retail malls in selected Durban suburbs, representing a wide demographic and cultural background. The study's findings revealed that customers in the greater Durban area are aware of green products. Green products, on the other hand, are regarded as affluent due to their high pricing. This means that companies developing green products will have to look for ways to cut their pricing. The survey also reveals that when customers must pick between green and non-green items, pricing is a crucial factor. The study's findings are limited to the confines of the wider Durban area and cannot be extrapolated.
DOI 10.20525/ijrbs.v10i7.13581 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEChinyere Theresa Ogbuanya · Chinedu I.O Okeke · Abdullahi M Hassan
International Journal of Research in Business and Social Science · 2021
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This study examines the effects of challenge-based and activity-based learning approaches on technical college students’ achievement, interest and retention in woodwork technology. A quasi-experimental research design was adopted. The study constituted a total number of 122 subjects, 63 for Challenge-based learning, while 59 were for activity-based learning. The study revealed that students who taught woodwork using the challenge-based learning instructional approach had a higher mean score than students taught using the activity-based learning teaching method in cognitive achievement tests, psychomotor achievement tests and tests for retention of learning. Consequently, the research recommended that the National Board for Technical Education (NBTE) should consider a review of the Woodwork work curriculum for Technical Colleges with a view to incorporating the challenge-based learning instructional approach into the teaching of the woodwork.
DOI 10.20525/ijrbs.v10i7.13694 Crossref citations6 OpenAlex citations
JOURNAL ARTICLEBlessing Kanyumba · Melanie Lourens
International Journal of Research in Business and Social Science · 2021
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This study aimed at identifying talent retention strategies for female academics in the higher education sector, paying particular attention to the Sub-Saharan context. Higher education institutions rely on the knowledge, abilities, and skills of their academics in order to keep abreast of the changing nature of higher education globally. These institutions of higher learning are required to be competitive and achieve their strategic goals in order to remain relevant in the sector. Studies have shown that female academics are leaving the higher education sector for the private sector for numerous reasons, including better salaries and further development. Additionally, some female academics are emigrating to European countries in search of greener pastures. Therefore, higher education institutions have to ensure that talent retention strategies are implemented to retain female academics, as well as to facilitate their progress to top leadership positions. The study utilized four crucial retention strategies identified in Kenya by Mutiria, Rukangu and Kubaison in 2015. These retention strategies include compensation and benefits, formal succession planning, training and development and career development opportunities. A quantitative research design was adopted for this study, whereby online questionnaires were completed by 112 female academics at a Sub-Saharan university. The data were analyzed using the Statistical Package for the Social Sciences (SPSS) version 27 for Windows. The results revealed a significant relationship between the four identified strategies and retention. Thus, institutions of higher learning should effectively implement these strategies in order to retain talented female academics, considering the dynamics in the sector.
DOI 10.20525/ijrbs.v10i7.14223 Crossref citations5 OpenAlex citations
JOURNAL ARTICLEEmmanuel Udekwe · Chux Gervase Iwu · Andre Charles De la Harpe · Justin Olawande Daramola
International Journal of Research in Business and Social Science · 2021
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This systematic literature review is aimed at determining the predominance of existing studies conducted in HRIS as it relates to HRM, HRH, workforce management and the use of Information Systems (IS) and technology within the health sector. The main findings of the study demonstrate that HRIS benefits are the most researched at 11.8% with a) impact: implementation and IS in healthcare:10.5%; b) effectiveness: motivation, competence, workforce IS and adoption: 9.2%; c) workforce retention and migration: 7.9% d) HRIS and EHRM for decisions 5.3%, e) HRIS in HRM and digital records 2.6%; f) IT in the healthcare setting standing at 1.3%.
DOI 10.20525/ijrbs.v10i7.142410 Crossref citations26 OpenAlex citations
JOURNAL ARTICLEArnold Segawa
International Journal of Finance & Banking Studies · 2021
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This paper inspects whether the South Africa Reserve Bank’s (SARB) Monetary Policy Committee (MPC) statements trigger have a causality with newspaper reports from the Mail and Guardian between 2010 and 2021. The study examines whether SARB’s post MPC statements’ readability is reciprocated in the subsequent Mail and Guardian newspaper articles. Using the Flesch Reading Ease Score and Flesch-Kincaid Grade Level score as the methodology, there is a systematic unpacking of both SARB’s MPC statements and newspaper reports from the Mail and Guardian which yield a dataset which is subsequently used to create a computation. This computation is then used to examine whether SARB’s MPC statements Granger cause the subsequent Mail and Guardian newspaper articles. Resultantly, the results show that there is no Granger causality between the SARB’s MPC statements and the Mail and Guardian’s Flesch Reading Ease Score and Flesch-Kincaid Grade Level score.
DOI 10.20525/ijfbs.v10i4.14182 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEStephanie Danielle Subramoney · Knowledge Chinhamu · Retius Chifurira
International Journal of Finance & Banking Studies · 2021
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Risk management and prediction of market losses of cryptocurrencies are of notable value to risk managers, portfolio managers, financial market researchers and academics. One of the most common measures of an asset’s risk is Value-at-Risk (VaR). This paper evaluates and compares the performance of generalized autoregressive score (GAS) combined with heavy-tailed distributions, in estimating the VaR of two well-known cryptocurrencies’ returns, namely Bitcoin returns and Ethereum returns. In this paper, we proposed a VaR model for Bitcoin and Ethereum returns, namely the GAS model combined with the generalized lambda distribution (GLD), referred to as the GAS-GLD model. The relative performance of the GAS-GLD models was compared to the models proposed by Troster et al. (2018), in other words, GAS models combined with asymmetric Laplace distribution (ALD), the asymmetric Student’s t-distribution (AST) and the skew Student’s t-distribution (SSTD). The Kupiec likelihood ratio test was used to assess the adequacy of the proposed models. The principal findings suggest that the GAS models with heavy-tailed innovation distributions are, in fact, appropriate for modelling cryptocurrency returns, with the GAS-GLD being the most adequate for the Bitcoin returns at various VaR levels, and both GAS-SSTD, GAS-ALD and GAS-GLD models being the most appropriate for the Ethereum returns at the VaR levels used in this study.
DOI 10.20525/ijfbs.v10i4.13161 Crossref citations2 OpenAlex citations