Research collection
218 publications
JOURNAL ARTICLEWa Ode May Zhara Averina · Dodi Wirawan Irawanto · Desi Tri Kurniawati
International Journal of Research in Business and Social Science · 2023
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This study aims to investigate the effect of transformational leadership on sustainable employee performance mediated by organizational commitment and green motivation. The respondents of this explanatory research are 110 employees of two local governments. The data was harvested through questionnaires and analyzed using PLS-SEM. This study finds that transformational leadership positively and significantly influences sustainable employee performance. Organizational commitment practices partially mediate the effect of transformational leadership on sustainable employee performance and green motivation is unable to mediate the effect of transformational leadership on sustainable employee performance.
DOI 10.20525/ijrbs.v12i9.30203 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEPriyo Priyantoro · Kusuma Ratnawati · Siti Aisjah
International Journal of Research in Business and Social Science · 2023
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MSMEs play a vital role in global economic development, as well as being the key to most businesses and important contributors to job creation and economic development. However, amidst the uncertain business and economic situation, most MSMEs have to struggle to maintain their business performance. So efforts are needed from various parties to improve business performance in MSMEs. This research aims to test and analyze the influence of financial literacy levels on business performance, with financial access and financial risk attitudes as mediating variables. Sampling in this research used a purposive sampling technique among tofu processing industry players in Kediri City. The sample was determined using the Slovin method and a sample of 400 respondents was obtained. The method used in this research uses Structural Equation Model (SEM) Partial Least Square (PLS) analysis through the SmartPLS data processing program version 3. The results of this research show that all hypotheses are accepted. Financial literacy, access to finance and financial risk attitudes have a positive and significant effect on business performance. Financial access is able to mediate the relationship between financial literacy and financial risk attitudes, and financial risk attitudes are also able to mediate the relationship between financial literacy and business performance in the Kediri City tofu processing industry.
DOI 10.20525/ijrbs.v12i9.30246 Crossref citations7 OpenAlex citations
JOURNAL ARTICLEPriyo Prasetyo · Sumiati · Kusuma Ratnawati
International Journal of Research in Business and Social Science · 2023
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Behavioral finance elucidates how investors rationally commit errors in the process of making investment decisions as a result of cognitive and emotional biases, ultimately resulting in unfavorable investment choices. People are unable to avoid a variety of behavioral biases that have an impact on investors' investment decision-making processes. The human mind employs shortcuts and emotional filters to interpret information, leading to errors in the decision-making process. The objective of this study is to investigate and assess the impact of behavioral biases such as disposition effects, herding, and overconfidence on investment decision-making. Additionally, we will examine how financial literacy moderates these biases. The research employed a purposive sample strategy to select generation Z investors in Kediri City. The sample size of 400 respondents was determined using the Krejcie & Morgan table. This research employs the Partial Least Squares (PLS) Structural Equation Model (SEM) analysis method using the SmartPLS version 3 data processing application. The research findings indicate that the disposition effect and overconfidence exert a substantial impact on investment decision-making; however, herding does not exhibit a significant influence on investment choice-making. Financial knowledge enhances the impact of the disposition effect on investment decision-making in a positive way. Financial literacy has a negative moderating effect on the influence of herding and overconfidence on investment decision-making among Generation Z investors in Kediri City.
DOI 10.20525/ijrbs.v12i9.30267 Crossref citations11 OpenAlex citations
JOURNAL ARTICLENilna Elmawati Falabiba · Ahmad Sudiro · Nanang Suryadi
International Journal of Research in Business and Social Science · 2023
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Malang City Hospital is one of the hospitals appointed by the Malang City government in handling Covid-19 patients. This study aims to analyze the effect of nurse engagement and affective commitment on nurse performance in the health sector through self-efficacy as a mediating variable. Data were taken from 102 nurses at the Malang City Hospital using the Structurals Equation Model analysis method using the Variances Based SEM approach or better known as Partial Least Square (PLS). The results of this study indicate that nurse engagement and affective commitment have no effect on nurse performance. Self-efficacy is able to mediate the effect of nurse engagement and affective commitment on nurse performance.
DOI 10.20525/ijrbs.v12i9.30430 Crossref citations0 OpenAlex citations
JOURNAL ARTICLENovia Maharani Putri · Iwan Triyuwono · Lilik Purwanti
International Journal of Research in Business and Social Science · 2023
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This research aims to reveal the budgeting accounting practices of the Jaton Community in Gorontalo, especially in Reksonegoro village during the Eid Ketupat celebration. Ethnomethodology is used by researchers as a research method to explore and study how humans perceive and carry out daily activities in social reality. The results of the research concluded that the Jaton Family's budgeting accounting practices during Eid Ketupat celebrations were carried out in three ways: (1) estimating the budget based on previous year's expenditure, (2) estimating the budget based on the frequency of the number of guests, and (3) estimating the budget based on nominal savings. In optimizing the budget, it is revealed that there is a role for household accounting in it. Matombol-tombolan (mutual cooperation) household accounting practices are reflected in (a) the mutual cooperation attitude between husband and wife in combining income, (b) the mutual cooperation attitude between family members in preparing the ketupat tradition so that it can be carried out efficiently and effectively, and (c) the attitude of mutual cooperation between neighbors of the Jaton community to cover each other's shortcomings during the ketupat tradition. The values that underlie accounting practices carried out in the Ketupat celebration tradition are: Amanah (Trustworthy), Maslahah, Adil (Fair) and Loyal; which can be shortened into a word namely; AMAL (Charity).
DOI 10.20525/ijrbs.v12i9.30460 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMuhammad Firgan Lussa · Achmad Sudiro · Raditha Dwi Vata Hapsari
International Journal of Research in Business and Social Science · 2023
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This research examines the effect of work motivation and work environment through work engagement on employee performance. This research is quantitative research with data collection methods using questionnaires. The sample in this study was 85 employees of PT. Pelindo Terminal Petikemas New Makassar who were determined using the Slovin method. The data analysis technique used is SEM (Structural Equation Modeling) PLS. The results of this research show that the two independent variables, namely work motivation and work environment, have a positive influence, but the work motivation variable does not have a significant influence, while the work environment variable has a significant influence on employee performance. Based on the results of mediation testing, it shows that work engagement provides a partial mediation role in the relationship between work motivation and work environment on employee performance. It is hoped that the implications of the results of this research will be input for companies in efforts to improve the quality of employee performance.
DOI 10.20525/ijrbs.v12i9.30636 Crossref citations6 OpenAlex citations
JOURNAL ARTICLENazmi Ahmad Martio · Mugiono · Wahdiyat Moko
International Journal of Research in Business and Social Science · 2023
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This study aims to investigate the effect of e-service quality, e-trust, and e-loyalty on Shopee application users Gen Z in Malang. This observation demographic consists of Shopee application users in Malang City, which is included in the Z generation. This research is included in the category of explanatory research using a quantitative approach. Primary data is obtained from the facts collected by sending questionnaires to 150 respondents who have used the Shopee application, as well as using the Gform application to distribute data. Data analysis using partial least squares (SEM-PLS) 3.3 software to test the validity, reliability, path analysis, and testing of mediation variables. The findings of this study indicate that e-service quality has a positive effect and directly affects e-loyalty. The direct effect of e-service quality on e-trust also has a positive and significant influence. The findings of this study also show that e-trust can mediate the influence of e-service quality on e-loyalty. Conclusion In the results of this study, it is expected that the Shopee e-commerce application will continue to be able to improve the quality of goods and services to the maximum, which is useful for attracting customers to be loyal. Increasing e-service quality provided by service providers, especially e-commerce, will affect customer loyalty and encourage repeated use of applications.
DOI 10.20525/ijrbs.v12i8.29564 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEShafira Nadhifa · Sunaryo · Surachman
International Journal of Research in Business and Social Science · 2023
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This study aims to examine the effect of brand experience and service quality on customer loyalty mediated by customer satisfaction at BCA. This study uses explanatory research with a quantitative approach. The population in this study were all customers who transacted at BCA Branch Gresik. The study employed the purposive sampling technique. The sample in the study was 160 BCA customer respondents. Data was collected through surveys, documentation, and the use of Likert scales to test instruments. The data was analyzed using Structural Equation Model Partial Least Squares (SEM-PLS) modeling. The results showed that brand experience has no significant effect on customer satisfaction. Service quality has a positive and significant effect on customer satisfaction. In addition, customer satisfaction also has a positive and significant effect on customer loyalty. Customer satisfaction can mediate the relationship between brand experience and service quality on customer loyalty. The findings of this study suggest that BCA Gresik should provide a good experience for customers and improve service quality during customer transactions at the Bank. By increasing these two things, customers will feel satisfied which creates loyal customers.
DOI 10.20525/ijrbs.v12i7.28715 Crossref citations5 OpenAlex citations
JOURNAL ARTICLEVina Ulfatus Sa'adah · Mugiono · Christin Susilowati
International Journal of Research in Business and Social Science · 2023
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The primary objective of this study is to investigate the impact of corporate image, relationship marketing, and customer satisfaction on customer loyalty. The present study employs a quantitative methodology to provide an explanatory analysis. The study sample comprised customers residing in the city of Malang who patronize the small and medium enterprises (SMEs) known as Rampis Bang Raden. The research utilized the purposive sampling method. The study's sample size consisted of 170 participants. The data gathering methods employed in this study encompassed surveys, documentation, and the utilization of Likert scales to assess the instrument. The data underwent analysis through the utilization of the structural equation model partial least squares (SEM-PLS) modeling technique. The results of this study suggest that there is a considerable relationship between corporate image and relationship marketing, and their impact on consumer loyalty. Furthermore, the influence of corporate image and relationship marketing on customer satisfaction is also substantial. Enhancing customer happiness can lead to an increase in customer loyalty. The mediating role of customer happiness can be observed in the association between corporate image, relationship marketing, and customer loyalty. The results of this study indicate that small and medium-sized enterprises (SMEs), such as Rampis Bang Raden, are able to uphold both product distinctiveness and quality, while simultaneously enhancing amicable buyer interactions in order to sustain consumer loyalty.
DOI 10.20525/ijrbs.v12i7.28783 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEPusvita Yuana
International Journal of Research in Business and Social Science · 2023
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Investor interest in a company can be measured by changes in the share price of each company. This research will test and analyse the impact of corporate social responsibility, profitability and enterprise value on share prices. The share price becomes an attraction for investors and becomes the basis for the valuation of the company, which can be observed from the rising or falling share price trend. The data source uses secondary data in annual financial and sustainability reports of each company listed on the Indonesia Stock Exchange (IDX) and Sri Kehati Index, respectively, in 2016 - 2020. The data analysis method uses panel data regression, which was conducted in stages to determine the most appropriate regression model, and finally fixed effect was selected. The results of the study show that the variables of profitability and firm value affect stock prices, while social responsibility does not.
DOI 10.20525/ijrbs.v12i7.28810 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEZam Arzaqi · Sumiati · Surachman
International Journal of Research in Business and Social Science · 2023
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This study examines the impact of perceived influence on word-of-mouth and repurchase intentions, with brand trust as a moderator. This is an explanatory study using a quantitative approach. The study population consisted of Indonesians who had purchased a Yamaha brand motorcycle and followed automotive influencers on YouTube social media. Purposive sampling was utilized for the study. There were 206 samples in the study sample. This study collected data through surveys and documentation, and the instrument was tested using Likert scales. The data were analyzed using structural equation model partial least squares (SEM-PLS) modeling. The results of this study showed that Perceived Influence can increase attitude loyalty and behavioral loyalty of Yamaha motorcycle consumers. In Addition, Brand trust can increase behavioral loyalty and consumer attitudes influenced by automotive influencers on YouTube and social media. Brand Trust plays a partial mediating role in the influence of Perceived Influence on attitude and behavioral loyalty. The findings of this study suggest that Yamaha must pay attention to building attitudinal and behavioral consumer loyalty.
DOI 10.20525/ijrbs.v12i7.28942 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEDesi Tri Kurniawati · Ana Sofia Aryati · Masyhuri
International Journal of Research in Business and Social Science · 2023
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This research is intended to investigate the effect of task technology fit either directly or indirectly on company performance through corporate entrepreneurship and human resource competence as moderation. This research used a sample of Islamic Bank in Indonesia employees using a quota sampling technique. A sample of 183 respondents was obtained which was analyzed using structural equation modeling partial least squares with Smartpls software. The research results show that task technology fit does not directly affect employee performance. However, with the mediating variable corporate entrepreneurship, these two variables become significant. Furthermore, this study failed to prove that human resource competence in moderating the role of task technology fit on the performance of Islamic banking industry employees.
DOI 10.20525/ijrbs.v12i7.29100 Crossref citations2 OpenAlex citations
JOURNAL ARTICLERima Pusparani · Wahdiyat Moko · Sri Palupi Prabandari
International Journal of Research in Business and Social Science · 2023
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In 1997, Indonesia had a severe economic crisis, which prompted the Indonesian government to face significant pressure to promptly initiate governmental reform. There is a prevailing desire among the general public for enhancements in governance, with one aspect of this being the implicit need for improvements in government performance. This study investigates the role of service innovation as a mediator in the relationship between entrepreneurial orientation, organizational learning capability, and organizational performance. The study was conducted at the Directorate General of State Assets Management (DGSAM) in Indonesia. The questionnaires were collected from a total of 226 head offices, specifically from the heads of sections under the vertical agency of DGSAM, which is the State Assets and Auction Service Office (Kantor Pelayanan Kekayaan Negara dan Lelang/KPKNL). A quantitative approach was employed in order to elucidate, substantiate, and exemplify the hypothesis posited in the investigation pertaining to the observed events. The statistical technique employed for data processing was Partial Least Squares Structural Equation Modeling (PLS-SEM). This study demonstrates a significant and positive correlation between entrepreneurial approach and organizational learning capability, and both service innovation and organizational success. However, it is determined that service innovation does not act as a mediator in the relationship between entrepreneurial attitude and organizational learning capability in terms of organizational performance. The anticipated outcomes of this study are expected to make significant contributions to the field of science and its associated stakeholders.
DOI 10.20525/ijrbs.v12i7.29211 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEM Irsyad Gulam B · Nanang Suryadi · Nur Prima Waluyowati
International Journal of Research in Business and Social Science · 2023
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This study aims to determine the effect of service quality and perceived value on customer loyalty as mediated by restaurant customer satisfaction in Tuban Regency. The population in this study was customers who have visited and enjoyed restaurants in Tuban Regency. The total samples in this study were 165 respondents using purposive sampling. The analysis method used is Partial Least Squares (PLS). The Result showed that service quality and perceived value positively and significantly impact customer loyalty. Then, service quality and perceived value significantly impact customer satisfaction. The finding of this study also revealed that Customer satisfaction has a positive and significant effect on customer loyalty. Customer satisfaction partially mediates the effects of service quality and perceived value on customer loyalty. Therefore, the restaurant needs to maintain and improve service quality and perceived value, which in turn will increase customer loyalty.
DOI 10.20525/ijrbs.v12i5.26675 Crossref citations8 OpenAlex citations
JOURNAL ARTICLEMochamat Arif Andriansyah · Achmad Sudiro · Himmiyatul Amanah Jiwa Juwita
International Journal of Research in Business and Social Science · 2023
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This study examines and analyzes the effect of transactional leadership and role ambiguity on employee performance as mediated by organizational commitment. This study uses a quantitative approach. The population in this study was full employs at the Pabrik gula Ngadirejo factory. Technique sampling using proportionate random sampling. Questionnaires were distributed to Ngadiredjo Sugar Factory Kediri employees, with 125 respondents. The data analysis technique uses SEM analysis and analysis tools with the help of Partial Least Square (PLS). This study showed that transactional leadership and role ambiguity do not significantly affect employee performance. However, transactional leadership and role ambiguity significantly affect organizational commitment. Organizational commitment also has a significant effect on employee performance. Organizational commitment can mediate the effect of transactional leadership and role ambiguity on employee performance. The results of this study suggest that the sugar factory company continues to increase organizational commitment and make employees feel comfortable because the more robust sense of commitment to the organization will improve employee performance.
DOI 10.20525/ijrbs.v12i5.26690 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEDinda Lusiferina Amalia Utami · Achmad Sudiro · Noermijati
International Journal of Research in Business and Social Science · 2023
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This study examines the impact of self-efficacy and organizational support on employee performance as mediated by employee engagement at the regional public companies, Perumda Air Minum Ngawi Regency. This study is explanatory research with a quantitative approach. The population in this study were all permanent employees of the Perumda Air Minum Ngawi. Saturated sampling was used in the sampling methodology. The study's sample consisted of 269 permanent Perumda Air Minum Ngawi employees with a minimum work period of one year. Data were collected through questionnaires distributed to respondents and analyzed quantitatively using Partial Least Squares (PLS). The results showed that self-efficacy and organizational support significantly affect employee performance. This study also indicates that self-efficacy and organizational support have a significant effect on employee engagement, and employee engagement has a significant impact on employee performance. Employee engagement can mediate the effect of self-efficacy and organization on employee performance. The results of this study advise the Perumda Air Minum Ngawi to maintain employee engagement and organizational support to improve employee performance.
DOI 10.20525/ijrbs.v12i5.26795 Crossref citations6 OpenAlex citations
JOURNAL ARTICLESovie Dwi Maulida · Unti Ludigdo · Lilik Purwanti
International Journal of Research in Business and Social Science · 2023
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This study aims to examine the accounting practices of micro businesses engaged in convection at the Islamic Boarding School, named Aba Collection. This study uses ethnomethodology with the qualitative approach as a research method because it has its own points in understanding empirically. Ethnomethodology is an empirical study that studies how humans capture and perform daily activities in social reality. The results of this study found that accounting does exist and is considered important in the Aba Collection. Applied accounting is using simple accounting in its own way. The presence of simple accounting is carried out based on religious values, namely sustenance, sincerity, and alms. These values are implemented in simple accounting practices with the belief and faith of the business owner. The finding of this study suggests that Local governments should also pay more attention to providing training on accounting practices to produce financial statements tailored to the needs and business conditions classified as Micro businesses in Tulungagung Regency.
DOI 10.20525/ijrbs.v12i5.26800 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEKatherin Daniar · Fatchur Rohman · Sunaryo
International Journal of Research in Business and Social Science · 2023
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This study examines the relationship between the green experience, loyalty, perceived value, and satisfaction among Gen Z consumers at Retrorika Coffee Bar & Resto Batu in Indonesia. The population in this study is consumer Gen Z of Retrorika Coffee Bar & Resto Batu. This research is explanatory research with a quantitative approach which collects data by distributing questionnaires to 140 respondents. Data analysis used a partial least square (SEM-PLS). The results showed that the green experience has an indirect effect on loyalty. Perceived value had a significant effect on loyalty. The result of this study also shows that perceived value fully mediates the effect of the green experience on loyalty, and satisfaction has no mediation effect. The results suggest that green cafés and restaurants can enhance their distinctive green experience, and continuously innovate in offering and educating customers about green products. By improving their concept, these establishments can effectively cultivate customer loyalty.
DOI 10.20525/ijrbs.v12i5.26884 Crossref citations4 OpenAlex citations
JOURNAL ARTICLEVitria Zhuanita Rani · Ainur Rofiq · Himmiyatul Amanah Jiwa Juwita
International Journal of Research in Business and Social Science · 2023
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The aim of this paper is to find out whether there is a relationship between the intensity of using Tiktok, utilitarian value, hedonic value, and impulse buying. TikTok is a social commerce with a live shopping service that provides convenience in online shopping and allows direct interaction with sellers while browsing social media without switching applications. This study uses the stimulus-organism-response (SOR) theory, dividing the stimulus into internal and external factors. Internal factors include utilitarian value and hedonic value, while external factors are the intensity of use of the TikTok application. Respondents in this study are married women who use Tiktok. This research is causality research with a total sample of 120 respondents. The data collection method uses a questionnaire and is analyzed using SEM-PLS. The findings of this study indicate that the intensity of TikTok use significantly affects impulse purchases. However, utilitarian and hedonic values have no significant effect on impulse purchases. For the mediating effect, the impulse to buy impulsively mediates the relationship between the intensity of TikTok use and the hedonic value of impulse buying. However, it does not mediate the utilitarian value of impulse buying.
DOI 10.20525/ijrbs.v12i5.26905 Crossref citations10 OpenAlex citations
JOURNAL ARTICLENisrin Naziha Isma · Sutrisno T · Aulia Fuad Rahman
International Journal of Research in Business and Social Science · 2023
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This study examines the effect of inflation on firm value in Indonesia and uses earnings quality to moderate inflation’s effect on firm value. The aim of this study is to discuss whether earnings quality can weaken the effect of inflation on firm value. The sample of this study is consumer firm listed on the Indonesia Stock Exchange (IDX) from 2016-2021 with a total of 696 firm-years. Using EViews 9 as a statistical software to test the hypothesis, the results show that inflation harms the firm value, and also proved that earnings quality can weaken the effect of inflation’s negative effect on firm value. The findings provide insight that earnings quality can be a solution to reduce the effect of inflation on firm value. Overall, the findings support the previous studies that suggest inflation is an external factor that affects the firm value and can be solved by maintaining the quality of earnings.
DOI 10.20525/ijrbs.v12i5.27513 Crossref citations4 OpenAlex citations