Research collection
19 publications
JOURNAL ARTICLENkhensani Catherine Mabunda · Gift Khumalo
International Journal of Research in Business and Social Science · 2026
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School social work has become a globally recognized specialty, but its limited integration into South African schools risks worsening psychosocial issues among learners and increasing teachers' stress. The present research explored teachers' and parents' perceptions regarding the need for school social work services to address learners' psychosocial challenges and support teachers in two underprivileged schools in South Africa. Ten high school teachers and four parents from two underprivileged high schools participated in interviews as part of a qualitative research approach. The study employed reflexive thematic analysis to analyze the collected data. The findings revealed that teachers actively observed learners’ psychosocial problems and that current support structures were inadequate, as learners were referred to community-level social workers. While teachers attempted to support learners, learners were often reluctant to disclose sensitive issues; teachers lacked appropriate training in supporting learners and were overwhelmed by this non-academic role. School social workers were advocated for and viewed as offering dual benefits: providing individualized, holistic services to learners and their parents, and equipping educators with tools to better navigate learners’ psychosocial issues. We recommend the formal incorporation of school social workers in underprivileged schools to strengthen support systems, reduce pressure on teachers, and promote holistic learner development.
DOI 10.20525/ijrbs.v15i3.49760 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEEulenda Banda · Thembi Simbeni · Olanrewaju Oladimeji
International Journal of Research in Business and Social Science · 2026
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Orphanhood remains a significant and multifaceted challenge in sub-Saharan Africa, where children under the age of eighteen who have lost one or both parents are often exposed to heightened risks related to inadequate education, psychosocial support, nutrition, shelter, and care. South Africa is among the most affected countries, with orphanhood compounded by poverty, inequality, disease, substance abuse, and domestic violence. Although various governmental and non-governmental interventions exist, many are limited by poor sustainability, weak contextual relevance, and insufficient community ownership. Moreover, orphaned learners are frequently positioned as passive recipients of support rather than empowered contributors to their own development. This scoping review protocol aims to map and synthesise existing evidence on mentorship and life-coaching interventions to inform future framework development designed to enhance educational achievements and life goals of orphaned secondary school learners in Klipgat. Guided by the Arksey and O’Malley framework, the review protocol will involve identifying the research question, relevant studies, study selection, data charting, and the collation and summarisation of findings, with stakeholder consultation included where appropriate. A comprehensive search of studies published between 2010 and 2025 will be conducted on PubMed, Web of Science, Grey Literature, Scopus, and Grey literature. The review process will adhere to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) protocol guidelines.
DOI 10.20525/ijrbs.v15i3.48500 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEAnrusha Bhana
International Journal of Research in Business and Social Science · 2026
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Numerous studies have shown that colleges and departments at the University of Technology (UoT) are frequently overseen by mid-level management, who may not possess a thorough understanding of the potential effects of UoT choices on employee well-being in the workplace. Some of these leaders neglect employees by displaying autocratic or poisonous characteristics, instead than embodying ethical and effective leadership that fosters the principles of 'Spirit of Ubuntu' ethics. Thus, the research aimed to investigate the dynamics of subordinate leadership and employee interactions in the workplace for potential evidence of unethical leadership styles and behaviours at a University of Technology in South Africa. Quantitative data was obtained from 312 out of 420 employees, yielding a response rate of 74%. The inferential results substantiate the alternative hypothesis that lower-level leadership exhibits immoral tendencies in the workplace. Moreover, the findings of the hypothesis indicate that certain lower-level leaders may not consistently exemplify role modelling, transparency, and ethical behaviour. Furthermore, they may neglect to cultivate an environment that emphasises respect, trust, and equality among employees or sufficiently consider the ethical ramifications of UoT decisions. The research consequences indicate that certain lower-level executives lack mentorship, transparency, and ethical conduct. Consequently, certain lower-level leaders are reluctant to exhibit unusual dedication to resolving faculty or departmental issues. The study advocates for the introduction of annual anonymous assessments of subordinate leadership, which may reinforce the UoT’s principles of transparency, professionalism, fairness, responsibility, honesty, and integrity. These research findings may be utilised by other organisations investigating the correlation between lower-level leadership (Supervisors, Heads of Departments, etc.) and employees.
DOI 10.20525/ijrbs.v15i1.45950 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEThabisile Qwabi · Lunghile Shivambo · Lerato Ntsie · Shabnam Shaik
International Journal of Research in Business and Social Science · 2025
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This paper aims to explore how Traditional Healers (THs) and Traditional Birth Attendants (TBAs) support women during pregnancy, childbirth, and the postnatal period in Soweto, Johannesburg. Traditional healing remains a central part of maternal healthcare in South Africa, where cultural beliefs and accessibility influence women’s health-seeking behaviours. Using a qualitative, exploratory, and descriptive design, data were collected through key informant interviews with eight participants (five THs and three TBAs) selected through purposive sampling. Thematic analysis was employed to identify patterns in traditional knowledge, practices, and beliefs related to maternal healthcare. Findings revealed that THs and TBAs play an essential role across the maternal care continuum. In the diagnostic phase, they identify fertility challenges, breech pregnancies, and spiritual causes of illness through ancestral guidance, bone divination, and dreams. During the antenatal period, they provide herbal remedies such as isihlambezo to cleanse and strengthen the womb and perform protective rituals against witchcraft and evil spirits. In the perinatal stage, TBAs assist with labour management, delivery, and placental expulsion using culturally informed methods. Their postnatal care includes uterine cleansing, breastfeeding support, newborn care, and follow-up home visits. These practices, grounded in indigenous knowledge systems, coexist with biomedical care and remain vital due to their cultural resonance and accessibility. The study concludes that strengthening collaboration between traditional and biomedical health systems could enhance culturally sensitive, community-based approaches to maternal healthcare in South Africa.
DOI 10.20525/ijrbs.v14i8.43271 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEImogen Mashazi · George Nkabinde-Thamae · Angie Ndhambi · Virginia H Williams
International Journal of Research in Business and Social Science · 2025
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Management appointments do not represent gender equality, even though men and women are given equal opportunity. Social conventions and laws have supported male-dominated workplaces. This qualitative, exploratory, descriptive, and contextual study used a phenomenological technique to examine women's management experiences in Ekurhuleni, Gauteng, South Africa. The intended audience was managerial women. Purposive sampling, unstructured individual interviews, and inductive topic analysis were used. Trustworthiness was determined by credibility, transferability, reliability, and confirmability. Promoting autonomy, beneficence, non-maleficence, and justice was ethical. This study found workplace gender bias, male resistance to female leadership, gender intimidation, and a non-supportive work atmosphere. These data may help create workplace recommendations for women in managerial roles.
DOI 10.20525/ijrbs.v14i7.43592 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEAngeline Ngcobo · Sbonelo Chamane · Mfundo Masuku · Ernest Khalema
International Journal of Research in Business and Social Science · 2025
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The evolving perceptions of trust within the community about both national and local government have substantial ramifications for the long-term viability of the nation's democracy and the degree of societal trust. This study sought to evaluate the degree of public trust among South African adults in their national and municipal governments, as well as to analyse the variables influencing this trust. The report underscores considerable scepticism in South African national and local administrations, attributable to performance deficiencies, inadequate service delivery, absence of transparency, and insufficient community participation. Individuals associated with the ANC exhibit comparatively more trust owing to past allegiance. We advocate promoting reforms to restore public trust by enhancing governance processes, increasing transparency, and ensuring efficient service delivery, especially for marginalised areas.
DOI 10.20525/ijrbs.v14i7.42610 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEGift Khumalo · Bokang Nephtali Lipholo · Bafana Mdhluli
International Journal of Research in Business and Social Science · 2025
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Although telehealth use in social work practice is not a new concept, its adoption has significantly increased in recent years due to growth in technology use and the COVID-19 pandemic. However, there exist gaps in understanding how social workers are using and experiencing telehealth in their practice. This scoping review synthesizes literature on the use of telehealth in social work practice. Guided by Arksey and O’Malley, we will search for literature on five databases: Web of Science, PUBMED, SCOPUS, PsycINFO, and CINAHL. Using Rayyan screening software, two independent reviewers will screen articles at the title, abstract, and full-text levels. Key characteristics and key themes of the selected articles that meet the inclusion criteria will be charted on a Microsoft Excel sheet. Qualitative thematic analysis will be used to analyze the themes. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) will be used to report the scoping review processes. The review will contribute to the broader understanding of telehealth in social work practice and inform the development of best practices and current gaps in research on telehealth in social work practice. The results will be disseminated to researchers, schools of social work, and practitioners through manuscript publications and relevant conferences.
DOI 10.20525/ijrbs.v14i6.40640 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEJohn Mangundu · Cephas Makwara · Kgomotlokoa Thaba-Nkadimene
International Journal of Research in Business and Social Science · 2025
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The integration of Information and Communication Technology (ICT) in education has the potential to enhance teaching and learning; however, several barriers hinder its effective adoption in South African schools. The paper reports on the study that examined the barrier to sustainable integration of ICT in Pietermaritzburg public secondary schools. The study used qualitative interview technique to collect data from 20 teachers. The Technology Organisation Environment (TOE) framework was used as a theoretical framework. The findings reveal that a lack of technological pedagogical content knowledge among teachers, high ICT infrastructure support costs, resource constraints, resistance to change, and theft and vandalization of ICT equipment significantly impact ICT adoption. Many teachers lack essential ICT skills, which affects their confidence in integrating technology into their teaching practices. Financial constraints further limit schools from maintaining ICT infrastructure, and resistance from experienced educators impedes change. Additionally, frequent theft and vandalization of ICT resources pose a serious risk, further hampering implementation. To address these challenges, the study recommends capacity-building initiatives to enhance teacher training, increased financial and technical support for schools, leadership-driven encouragement of ICT adoption, targeted awareness campaigns to mitigate resistance, strengthened security measures to protect ICT infrastructure, and equitable distribution of ICT resources to bridge the digital divide. A strategic and collaborative approach is essential to overcoming these barriers and ensuring effective ICT integration in South African schools.
DOI 10.20525/ijrbs.v14i2.38565 Crossref citations4 OpenAlex citations
JOURNAL ARTICLEVhutshilo Macheque · Armstrong Kadyamatimba · Nixon Ochara
International Journal of Research in Business and Social Science · 2024
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The phenomenon of 'massification in higher education ', which refers to the significant increase in the number of students enrolling in universities, has made it difficult for inclusive education to be attainable owing to unknown reasons that are encumbering the students living with disability from having a sense of belonging. Hence, this study aims to evaluate the relationship between students living with disability and social justice through inclusivity in higher education with the aid of Assistive Technology (AT) to conceptualise a framework. The researchers employed a mixed methods approach to collect and analyse data statistically and descriptively. The requirements for integrating the model to ease the lack of consideration of students living with disability in the digital age were evaluated and critically reviewed regarding its impact on students’ sense of belonging in the digital age. The major findings from this study elucidate the factors perceived as the central requirements for mitigating the lack of inclusivity and social justice in higher education. The procurement of ATs was topical as most respondents (83%) categorically opined the need to improve this process by making timely purchases of the proper ATs from reliable service providers. The successful implementation of this framework could significantly enhance the educational experience of students with disabilities at the University of Venda, making it a more inclusive and supportive learning environment. The findings on the appropriateness of ATs for students overwhelmingly indicated that many of the available devices and technologies meant to assist learners were not fit for the tasks they were intended for. The university should establish a procurement committee and a high-level action plan outlining the requirements for delivering assistive products & services.
DOI 10.20525/ijrbs.v13i6.35290 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEVhutshilo Macheque · Armstrong Kadyamatimba · Nixon Ochara
International Journal of Research in Business and Social Science · 2024
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The sociotechnical challenges primarily faced by students with disabilities are significantly hindering their active participation in academic programs. This study, therefore, holds immense importance as it aims to examine these challenges and evaluate the factors influencing the introduction of Assistive Technology in response to these issues. The researchers have used a to delve deep into these challenges and establish potential mitigation strategies for fostering inclusive education and a supportive learning environment. This study uses quantitative and qualitative data to understand factors influencing the integration of ATs in inclusive education. As a result, the study's findings, particularly the absence of a framework in the university disability unit, which is responsible for guiding the use and integration of AT, are crucial for understanding the current state of affairs. The delays in acquiring and delivering ATs result in students missing out on learning how to use the technologies. The use of ATs in the university was affected by the lack of training of lecturers who taught the students living with disabilities. Although there are ATs in the disability unit, they seem to be used by students who need urgent support and who need it in a limited time. Due to these factors, the study concluded that several factors influenced the integration of ATs in inclusive education at the university, and these need to be addressed urgently. This paper recommends that training should be conducted with lecturers and students to use ATs for learning and teaching purposes.
DOI 10.20525/ijrbs.v13i6.35333 Crossref citations4 OpenAlex citations
JOURNAL ARTICLEMornay De Ridder · Kambidima Wotela
International Journal of Research in Business and Social Science · 2023
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South African Defence Review 2015 found that the South African National Defence Force (SANDF) is in significant decline and will lose important military capabilities in the long term if nothing is done. In a shrinking defense budget, general rhetoric blames aging equipment and staff for the decline. However, managerial issues in the SANDF may be to blame for the decline. We examined academic and other literature to find the origin of this problem and found that the SANDF does not use any systems management methodology to manage tasks. This peculiarity hinders SANDF management and prevents it from providing credible defense to South Africa. We found that empirical studies on SANDF management are scarce and failed to explain this oddity. To understand why the SANDF's application inherent management functions fail to provide a genuine defense capacity, this paper proposes a cognitive technique to conceptualize an empirical investigation beyond a literature review. We propose a systems management approach based on the Administrative Theory of Management, Neoclassical Theory of Management, and General Systems Theory frameworks in management education. We believe that empirical public and management research may create defence capabilities management understanding. This premise guides our study conceptualization by outlining the research context and then doing a research problem analysis to find the knowledge gap. To examine the literature, we use thematic summative content analysis. The research conceptualisation—problem statement, purpose statement, research questions, strategy, design, process, and methods, and interpretative frameworks—is based on this analysis. On the latter, we expect to write later.
DOI 10.20525/ijrbs.v12i10.31190 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMohamed Karani · Samwel Dick Mwapwele
International Journal of Research in Business and Social Science · 2023
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Whilst e-commerce continues to grow, it has met privacy, trust, and security challenges. Blockchain technology is among the solutions that e-commerce can use to address these challenges. Blockchain technology poses benefits but comes with its challenges. The purpose of this study was to systematically review literature that focused on the state and prospects of blockchain technology in e-commerce. Specifically, the research question is what is the state of the application of blockchain technology in e-commerce? The study conducted searches using four databases (EbscoHost, Science Direct, IEEE Explore, and Jstor) as well as Google Scholar. Exclusion and inclusion criteria were applied in the searches to answer the research question. In total, 25 articles were used for this research and were thematically analysed. The results showed that while there are many benefits in implementing blockchain technologies in e-commerce, there are also challenges. The benefits include an increase in privacy, enhanced security, and minimized costs of transactions. The challenges are tax evasion, black market transactions, and lack of regulation. Results also showed blockchains are used to track product movement and originality. The study's novel contribution is to theory by developing a model for the application, benefits, and challenges of the blockchain technology ecosystem in e-commerce. The study contributes to policy by focusing on sustainable development goals 7 and 9. The research also contributes to the body of knowledge on the application of blockchain. Businesses, scholars, government officials, and other stakeholders can use this study to understand the application, challenges, and benefits of blockchain in e-commerce.
DOI 10.20525/ijrbs.v12i7.29290 Crossref citations0 OpenAlex citations
JOURNAL ARTICLELebogang Gaoaketse · Neo Ligaraba · Tinashe Chuchu
International Journal of Research in Business and Social Science · 2023
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The study examined the factors influencing motor vehicle purchase intention during the COVID-19 pandemic. The Theory of Planned Behaviour, the Social Judgement Theory, and the Self-Congruency Theory were employed for the study. A quantitative research approach was applied, and data was collected using a questionnaire that 223 respondents completed and selected through convenience sampling. A structural equation model was used to test the proposed conceptual model of the study. The empirical results revealed that perceived value, perceived reliability, and brand awareness of the vehicle, together with the manufacturer’s and/or seller’s website quality, positively impact the consumer’s attitude, which subsequently affects their purchase intentions. The study has both practical and theoretical implications. The findings from the study could assist motor vehicle marketers in developing marketing strategies during a pandemic and provide policymakers with guidelines for the marketing of motor vehicles during a pandemic.
DOI 10.20525/ijrbs.v12i3.24291 Crossref citations1 OpenAlex citations
JOURNAL ARTICLELesedi Machi · Phindulo Nemavhidi · Tinashe Chuchu · Brighton Nyagadza
International Journal of Research in Business and Social Science · 2022
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The aim of the study is to explore the impact of brand awareness, brand loyalty and brand attitude on purchase intention in online shopping. The study was quantitative in nature adopting the survey method. Due to the absence of a sampling frame, convenience sampling, a form of non-probability sampling was utilised a total of 253 responses well collected from Braamfontein, a busy business district in Johannesburg, South Africa. In order to test the proposed hypotheses, a unique conceptual model was developed in which brand awareness, brand loyalty, and brand attitude acted as predictors while purchase intention served as the outcome. Data analysis was conducted in SPSS 27 where descriptive statistics were produced as well as regression analysis to test the proposed hypothesis. Findings suggested that customers perceived brand attitude to have the strongest impact on purchase intention while the weakest predictor of purchase intention was brand awareness as far as online purchasing was concerned. Managerial implications emerged from the study and suggestions for further research were proposed.
DOI 10.20525/ijrbs.v11i5.184118 Crossref citations27 OpenAlex citations
JOURNAL ARTICLEArnold Segawa
International Journal of Finance & Banking Studies · 2021
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This paper inspects whether the South Africa Reserve Bank’s (SARB) Monetary Policy Committee (MPC) statements trigger have a causality with newspaper reports from the Mail and Guardian between 2010 and 2021. The study examines whether SARB’s post MPC statements’ readability is reciprocated in the subsequent Mail and Guardian newspaper articles. Using the Flesch Reading Ease Score and Flesch-Kincaid Grade Level score as the methodology, there is a systematic unpacking of both SARB’s MPC statements and newspaper reports from the Mail and Guardian which yield a dataset which is subsequently used to create a computation. This computation is then used to examine whether SARB’s MPC statements Granger cause the subsequent Mail and Guardian newspaper articles. Resultantly, the results show that there is no Granger causality between the SARB’s MPC statements and the Mail and Guardian’s Flesch Reading Ease Score and Flesch-Kincaid Grade Level score.
DOI 10.20525/ijfbs.v10i4.14182 Crossref citations1 OpenAlex citations
JOURNAL ARTICLETinashe Chuchu · Maria Nascimento Cunha · Eugine Tafadzwa Maziriri
International Journal of Research in Business and Social Science · 2021
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In recent years, scholars have begun to dedicate their attention to destructive relationships as a critical component of organizational life. Prior research has approached it from various points of view, such as trust and partnering, project management, and relational coordination. The purpose of this research is to explore organizational level antecedents of value co-destruction in Lisbon, Portugal within the hospitality sector. The research was quantitative in nature, adopting the survey method. To measure the proposed hypotheses, a unique conceptual model was developed with leadership support, supportive organizational climate, value co-destruction, and commitment to value co-creation as constructs. Data was collected from the hospitality sector of Lisbon, Portugal where 600 responses were obtained for analysis. All participants were employees from the hospitality sector. Key findings revealed that leadership support was dominant in comparison to the other constructs based on how high it loaded as a factor. In addition, a high perception of a supportive organizational climate among service employees will result in a low occurrence of value co-destruction in their organization. Further research direction on the subject is proposed.
DOI 10.20525/ijrbs.v10i6.13260 Crossref citations4 OpenAlex citations
JOURNAL ARTICLEAimee Peta Waterson · Lebogang Mototo · Tinashe Chuchu
International Journal of Research in Business and Social Science · 2021
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The internet and online space have created numerous platforms for users to communicate and interact, where each platform provides access to different sources of information. The purpose of the study was to investigate the online ideal self and its influence on brand attitude and attachment towards consumer purchase intention. A unique conceptual model was developed to test the proposed hypotheses of the study. Social media is one of the leading communication platforms that have emerged in the online space. Social media allows consumers and brands to interact in an informal manner from anywhere in the world. The study adopted a quantitative approach utilizing the survey method. Data was collected from 300 consumers. The data was then processed in SPSS 24 for descriptive statistics and AMOS 24 for hypotheses testing. A key finding suggests that social media consumers’ attachment is considerably dependent on their attitudes towards those brands. Brands can use social media to receive real-time feedback from customers as well as track this feedback. Implications emerged from the findings and further research direction is proposed.
DOI 10.20525/ijrbs.v10i5.12581 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEArnold Segawa
International Journal of Finance & Banking Studies · 2021
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The South African Reserve Bank (SARB) migrated to inflation targeting in 2000 and has since embarked on a trajectory of transparency. This has taken the shape of releasing Monetary Policy Committee (MPC) statements other forms of communication. This paper examines SARB’s MPC statements’ tone and sentiment between 2000 and 2021 using the Besigye-Segawa’s TextBlob polarity and subjectivity calculator which measures central bank communication tone and sentiment using the Loughran-McDonald dictionary’s word classification to gauge polarity and subjectivity. The study goes on to explore causality of SARB’s MPC statements’ tone and sentiment on inflation expectation results from the Bureau of Economic (BER) results survey. The systematic analysis shows a causality of SARB’s MPC statements’ tone and sentiment on succeeding BER’s inflation expectations results therein justifying the need for effective communication as SARB’s MPC communications’ polarity and subjectivity ultimately have a causal effect on inflation expectations. therein justifying the need for effective communication. As central bank tone and sentiment studies are only emerging in many emerging and frontier markets, this study lays a foundation for future exploration of effects of central bank communication on the expectations channel.
DOI 10.20525/ijfbs.v10i3.12981 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEViyusani Moss
International Journal of Finance & Banking Studies · 2013
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This article reflects on social welfare system and governance of housing markets from an end-user perspective. The article criticallyanalyses the way in which social welfare has correlated to unsustainable development and created self entitlement behaviours andattitudes in the South African low income housing market. The phenomenon was demonstrable by empirical research whosefindings confirmed an existence of an association between a fully subsidized social housing model (as underpinned by South Africa’s social welfare) and propensity to default on mortgages. The study found that the risk of default by homeowners in the low income housing market in South Africa is influenced by government’s housing grant model. In other words, the research established that the principle of servicing a mortgaged starter property (that is almost similar to a government free house by both structure and design) is not universally accepted by homeowners of these mortgaged houses. The unintended consequences are that the system has created indefinite expectations that potentially could; (i) erode the country’s balance sheet; (ii) add to non-payment behaviour; (iii) pressurize the economic and credit systems; (iv) propagate entitlement attitudes and mindsets; (v) create social instability and (v) widened the country’s balance of payment deficits.
DOI 10.20525/ijfbs.v2i4.1620 Crossref citations0 OpenAlex citations