Research collection
65 publications
JOURNAL ARTICLESonia Mutende Mutinda · Beatrice Ombaka · Laban Chesang
International Journal of Research in Business and Social Science · 2026
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The motor vehicle assembly industry is crucial for industrial development, job creation, and economic growth. However, Kenya’s motor vehicle sector has seen a decline in local market share, revenue, and competitiveness due to strategic stagnation, weak innovation, and operational inefficiencies. This study therefore examined the effect of competitor elimination strategy on the performance of motor vehicle assemblers in Kenya. The study was anchored on the Resource-Based View (RBV) theory. It adopted a descriptive and explanatory design. The target population comprised all 21 licensed and operational motor vehicle assembly firms in Kenya and the 202 employees directly involved in strategy and operations at three management levels across these firms. A census approach was used, and primary data were collected using a semi-structured questionnaire. Three firms were purposively used for the instrument pretest, after which the main study was conducted among the remaining 18 firms. Construct validity was assessed through factor analysis, and reliability was assessed using Cronbach’s Alpha (≥ 0.70). Descriptive statistics provided foundational insights, while inferential analysis included Pearson’s Product-Moment Correlation and simple linear regression; thematic analysis was used for the qualitative data. The study found that competitor elimination strategy had a positive and statistically significant effect on the organisational performance of motor vehicle assemblers in Kenya (R² = 0.340, β = 0.451, p = 0.000). Policymakers in Kenya should promote innovation, product differentiation, and strategic positioning through R&D incentives, first-mover support, and cross-industry collaboration to enable effective competitor elimination. Motor vehicle assemblers should implement product bundling, differentiated offerings, strategic alliances, and innovation initiatives to create unique market space, reduce direct competition, attract new customers, increase market share, and enhance overall performance and sustainability. This study provides insights to guide strategic innovation and competitiveness in Kenya’s motor vehicle assembly industry, contributing to the realisation of the Sustainable Development Goals, Africa’s Agenda 2063, and Kenya Vision 2030.
DOI 10.20525/ijrbs.v15i4.52350 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEJohn Wambugu · David Gichuhi · Kahura Ndung’u
International Journal of Research in Business and Social Science · 2024
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This study investigates the impact of communication modes on enhancing public participation in Laikipia County, Kenya. The objective of the study was to examine how different communication channels affect citizen involvement in government-led development processes. Public participation is crucial for fostering democratic governance and equitable development. However, in Kenya, achieving substantial public engagement has been challenging, partly due to the use of ineffective communication channels. This study hypothesizes that such channels hinder meaningful public participation. To explore this, a hybrid analytics method was employed, combining quantitative and qualitative approaches, to assess how various communication modes influence public engagement. The research utilized a dataset comprising 384 respondents collected between June and July 2024. Data analysis, completed in July 2024, revealed several that different modes of communication significantly affect the level of public participation, influencing how well citizens receive and comprehend information about development initiatives. Channels that facilitate clearer, more direct communication leads to higher levels of understanding and engagement among the public. Effective communication channels are essential for fostering meaningful public involvement, as they impact citizens' responses and behaviours towards development activities. These findings underscore the importance of utilizing effective communication strategies to enhance public participation in development processes. The study contributes to a better understanding of how communication methods can be optimized to support democratic engagement and improve development outcomes in Kenya.
DOI 10.20525/ijrbs.v13i6.36120 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMoses Migwi Maina · Richard Kiai · Joseph Muchiri
International Journal of Research in Business and Social Science · 2024
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Savings and Credit Co-operatives in Kenya are required to adhere to regulations set by the SACCOs Regulation Authority. Among the regulations is the requirement that the management has to present a myriad of reports including; the Capital Adequacy Return report, Liquidity Statement report, Statement of Financial Position and Statement of Deposit Return. The Return on Investments report compares land, building, and financial assets to SACCO's total assets and its core capital. Despite the existence of prudential guidelines, their influence on the financial performance of deposit-taking SACCOs in Kenya remains contentious with some claiming regulatory compliance in the form of SASRA prudential guidelines has a positive influence while others argue that SASRA regulation has insignificant influence on the financial performance of deposit taking SACCOs. This study seeks to determine the effect of loan-loss provisioning on the financial performance of Deposit-taking SACCOs in Kirinyaga County, Kenya. The study adopted a cross-section descriptive research design. The study population was 10 deposit-taking SACCOs in Kirinyaga County over the period 2017-2022 relying on secondary data. Data analysis involved descriptive and inferential statistics. From the inferential results, the study concluded that loan-loss provisioning positively and significantly affected the financial performance of the deposit-taking SACCOs in Kirinyaga County. The study recommended that the deposit-taking SACCOs in Kirinyaga County ought to strive to be capital-adequate as well as manage their loans efficiently. Being capital-adequate ensures that the SACCOs can expand their operations and hence be sustainable, competitive, and finally profitable. Managing its loans through periodic classification of the loans and having room for loan loss provision ensures the sustainability of the SACCOs.
DOI 10.20525/ijrbs.v13i5.33990 Crossref citations0 OpenAlex citations
JOURNAL ARTICLETeresia Kyalo
International Journal of Research in Business and Social Science · 2024
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Fast technological evolution and intensity of competition oblige companies to constantly seek for new ways to differentiate and offer added value to their customers. With the increasing popularity of social media, companies have started to consider this means as a new way to communicate with their customers and increase their brand reputation. One of the most notable phenomena of new media is how it has increased and created new forms of social interaction.In Kenya, despite the critical role played by the Small and Medium Enterprises (SMEs) in the country, research has shown that 90% business startups fail in their third year and especially those owned by the youths The general purpose of the study was to establish the influence of social media marketing on performance of small and medium businesses in Nairobi’s industrial area. This study adopted a descriptive research design. Official records of AGPO as at December 2023 showed that there are 13,011 youth-owned businesses registered in the county of Nairobi with the Youth Access to Government Procurement Opportunities Program (YAGPO). The study used the 10-30% Mugenda Sampling principle to calculate the sample size of 130 SMEs. The first specific objective was to establish the extent Social Media Platforms Influence the Performance of Small and Medium Enterprises. A Pearson correlation analysis was done to establish the relationship between social media platform on performance of SMEs and the result established a significant positive relationship between social media platform used and the performance of SMEs (r=.811, p value =0.000). The second specific objective was to establish the extent bloggers influence the performance of Small and Medium Enterprises. A Pearson correlation analysis was done to establish the relationship between blogger influence on performance of SMEs and the result established a significant positive relationship between blogger influence and the performance of SMEs (r=.730, p value =0.000). The third objective was to establish the extent social media messaging factors influence the performance of Small and Medium Enterprises. A Pearson correlation analysis was done to establish the relationship between messaging factors on performance of SMEs and the result established a significant positive relationship between social media messaging factors used and the performance of SMEs (r=.359, p value =0.000). The study concluded that use of social media marketing has a positive influence on performance of SMEs and recommended that there is need for SMEs to embrace the use of social media to market their products and that the government should support SMEs by providing affordable internet services.
DOI 10.20525/ijrbs.v13i5.35250 Crossref citations0 OpenAlex citations
JOURNAL ARTICLENgunga Joseph Karimi · Kyalo Teresia Ngina · M. Gichuhi David
International Journal of Research in Business and Social Science · 2023
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The objective of this study was to investigate the impact of capital mobilization on the operational outcomes of medium-sized hotels located in urban areas of Kenya. The research was grounded in the framework of dynamic capability theory. The study employed a pragmatic research paradigm that utilized mixed methodologies and employed a contemporaneous triangulation research methodology. The sample consisted of 534 medium-sized hotels. The researchers employed a stratified random sampling methodology to ascertain a sample size of 229 hotels. The research was grounded in the theoretical framework of the natural resource-based perspective. In order to examine the goal hypothesis, the researchers calculated the beta coefficient and conducted a t-test to assess the association between capital mobilization and the performance of medium hotels in Kenya. The significance level for this test was set at 5%. The null hypothesis was rejected based on the statistically significant estimated beta value (0.698, p = 0.000), indicating a confirmed substantial association between capital mobilization and the performance of medium hotels in urban areas of Kenya. The performance of a firm is influenced by the amalgamation of employees' knowledge and abilities, which are integrated through various processes and procedures. This integration not only shapes the structure of the organization but also facilitates the generation of value. The study suggests that it would be beneficial to focus on implementing lean-green practices during capital growth, as these practices have been shown to align with improved performance. Additionally, it is recommended to place greater emphasis on incorporating the concept of 5S into entrepreneurship courses at all levels of education.
DOI 10.20525/ijrbs.v12i8.28010 Crossref citations0 OpenAlex citations
JOURNAL ARTICLENgunga Joseph Karimi · Kyalo Teresia Ngina · M. Gichuhi David
International Journal of Research in Business and Social Science · 2023
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Firms are driven to maximize profits, requiring specialized techniques to improve performance. Firms can handle chaotic conditions by acting strategically. Global studies show high early-stage SME death rates. Hospitality studies have not examined how lean-green methods boost performance and competitiveness. Lean-green methods affect the entrepreneurial spirit and performance of medium-sized hotels in Kenyan cities. The paper relies on discovery and dynamic capability theory. The article used mixed-methods, concurrent triangulation, and pragmatic philosophy. 534 medium hotel managers in Mombasa, Nairobi, and Kisumu were studied, and 229 were sampled using stratified random sampling. Data was collected by questionnaire and saved in MS Excel for case-variable screening and cleaning. SPSS 22 was used for data analysis. Pearson's correlation and regression models analyzed quantitative data. In Kenyan cities, entrepreneurial attitude positively affects medium hotel performance (=.775, t = 17.499, p.05). Lean-green synergy positively impacted performance (? =.527, t = 12.497, p ?.05) and moderated the connection between entrepreneurial mentality and business performance. The study found that lean-green techniques boost performance. Lean-green production strategies are recommended by the study. These findings benefit hotel entrepreneurs, managers, academia, and legislators. The study proposes studying other industries besides hospitality to see whether comparable findings are found.
DOI 10.20525/ijrbs.v12i8.28021 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEHesbon Mbuthia Kiura · Kenneth Wanjau · Richard Kiai
International Journal of Research in Business and Social Science · 2023
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Coffee production in Kenya has plummeted, hurting the economy and worsening social inequality and poverty. Kenyan coffee marketing cooperative associations have failed to boost exports. Coffee is Kenya's main cash crop. Coffee is the country's principal foreign exchange earner, rural employment source, food security source, and revenue source. The reduction in coffee export earnings shows that coffee marketing cooperatives are inefficient and less flexible. This study examines how shared vision affects organizational ambidexterity. This transformational leadership-based study used exploratory and cross-sectional survey methodologies. The target audience was Kenyan coffee marketing cooperatives. The sample size was 242 Kenyan coffee marketing cooperative societies. A self-administered, semi-structured questionnaire collected primary data from cooperative society managers. The data was analyzed using descriptive and inferential statistics. Results show that shared vision favorably impacts organizational ambidexterity (R = 0.547, R2 = 0.299), explaining 29.9% of variation. Further, shared vision significantly affected organizational ambidexterity (P-value = 0.00). The study found that shared vision affected organizational ambidexterity. Thus, managers of coffee marketing cooperative societies should constantly discuss their vision with other employees to improve ambidexterity.
DOI 10.20525/ijrbs.v12i6.26890 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEKanyi Joseph Maina · Wanjau Kenneth Lawrence · Kyalo Teresia N.
International Journal of Research in Business and Social Science · 2023
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The study explores the impact of entrepreneurial passion on process innovation and firm performance, based on self-efficacy theory. Relevant hypotheses were proposed, and the promotion mechanism of entrepreneurial passion on process innovation and enterprise performance was analyzed. A survey of 150 Kenyan firm owners/managers was conducted, and the results showed that process innovation has a significant positive effect on performance. Entrepreneurial passion is a significant moderator of the relationship between process innovation and performance, with firms with higher levels of passion achieving greater performance from implementing process innovation. This suggests that entrepreneurial passion can guide entrepreneurial persistence and promote enterprise performance by stimulating positive emotions and creativity. The study suggests that effective management of process innovation can enhance performance and encourage more entrepreneurial behavior in competitive business environments.
DOI 10.20525/ijrbs.v12i6.28621 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEGichuhi D. M · Wanjau Christopher Kinyua · K. Kiambati
International Journal of Research in Business and Social Science · 2023
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The use of motorcycles has increased dramatically in Africa in recent years. Motorcycles (boda boda) are often used as taxis, with riders charging a fare to carry passengers or goods by wholesalers and retailers. Motorcycle transport is certainly not without risk, including the risk of being injured in a crash. Attempts by governments to regulate the use of motorcycle taxis for safety and other reasons have largely failed, with authorities often unable to keep pace with the rapid influx of motorcycles into the continent and the high demand for their services by local populations. This study sought to establish the moderating effect of road safety and compliance training on the relationship between the motorcycle accessibility market and the performance of wholesale retail businesses in Kenya. This study was anchored on system theory. The research philosophy adopted for the study was descriptive using a quantitative approach was used. The study targeted all wholesale and retail shops in 47 counties and systematic sampling and simple random sampling techniques were employed to select a sample size of 383 respondents. A structured questionnaire was used to collect data. Descriptive and inferential analysis was undertaken using SPSS software Version 28. On average, the findings noted that motorcycle accessibility to the markets had enhanced the growth of wholesaler and retailer businesses in Kenya with a score of 4.03 out of 5.0. On inferential statistics, the results indicate road safety and compliance training of motorcycle riders had a positive moderating effect on the relationship between the motorcycle accessibility market and performance wholesale retail business R squared change of 0.206 which translates to a 21.39% change in the R-square. This means road safety and compliance training of motorcycle riders’ moderate motorcycle accessibility market and performance positively and statistically significant. The findings imply that training motorcycle riders on road safety and compliance is very important in improving the wholesale and retail sector performance in Kenya. The government should formalize road safety and compliance, in this case, NTSA, should uphold and enhance official training of the commercial motorcycle delivery solution providers.
DOI 10.20525/ijrbs.v12i5.27073 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEWanjau Christopher Kinyua · Gichuhi D. M · K. Kiambati
International Journal of Research in Business and Social Science · 2023
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In Kenya, the wholesale and retail sector has been undergoing a difficult time that has seen some of the big retailers closing due to myriad challenges in their performance in the dynamic environment. This study sought to establish the influence of motorcycle delivery innovation on the performance of the wholesale and retail sectors in Kenya. The study was anchored on social exchange theory. The research philosophy adopted for the study was positivism. A descriptive research design using a quantitative approach was used in this study. The study targeted all wholesale and retail shops in 47 counties in Kenya that employed commercial motorcycles for their last-mile delivery of goods. Systematic sampling and simple random sampling techniques were employed to select a sample size of 383 respondents and a questionnaire was used to collect data. Descriptive and inferential analysis was undertaken across all variables using SPSS software. The findings indicated that there was a strong relationship between delivery innovations and the performance of the wholesale and retail businesses in Kenya (0.785). On the hypotheses, the study found that motorcycle delivery innovation had a statistically significant influence on the performance of wholesale and retail businesses in Kenya (t = 16.560, p=0.000 <0.05). The study concluded that motorcycle delivery innovations/solutions have a strong and statistically significant relationship with the performance of wholesale and retail businesses. The study recommends that wholesalers, retailers, and motorcyclists to have collaboration as they have mutual benefits. The study suggests that another study can be conducted to investigate the influence of embracing motorcycles by online businesses on their performance and growth.
DOI 10.20525/ijrbs.v12i5.27661 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEJaneffer Mbuthia · David Gichuhi · Milcah Ajuoga
International Journal of Research in Business and Social Science · 2022
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Although donor funding has helped to boost the education sector, questions have arisen regarding the sustainability of donor-funded schools. The objective of this study was to investigate the influence of management skills on the sustainability of donor-funded schools in Kiambaa Constituency, Kiambu County, Kenya. Resource Dependency Theory and Agency Theory guided the study. The study employed the descriptive survey design and targeted the population of 122 stakeholders of the White Cottage Schools and the Bridge International Academies comprising 100 parents, 2 managers, and 20 teachers. The systematic sampling method was used to select a sample of 50 parents and 10 teachers while both managers were included in the study sample making a sample size of 62 respondents. Quantitative data were collected from parents using questionnaires, while qualitative data was obtained from the teachers and managers using interview guides. Quantitative data were analyzed using descriptive statistics and the chi-square test, while qualitative data were analyzed using the thematic content analysis technique. Results showed that more than half of the parents believe that their children’s schools would not operate optimally without donor funds. Results further showed that the sustainability of donor-funded primary schools was significantly associated with managerial skills, including creativity, flexibility, and networking. The study concluded that managerial skills are a significant determinant of donor-funded schools' sustainability. The study recommends that school managers improve their creativity, flexibility, and networking skills.
DOI 10.20525/ijrbs.v11i7.19950 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEElizabeth W. Gichuki · David Gichuhi · Peter Mwaura
International Journal of Research in Business and Social Science · 2022
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Mental health is an important developmental aspect of any society. This study sought to assess the effect of the county legal framework on the implementation of mental health programmes in Nakuru County. The study was guided by the General Systems Theory. A descriptive survey design was used which involved a mixed-methods approach. The target population was the 80 respondents who are directly associated with the implementation of mental health programmes in Nakuru County. Due to the small population, a census procedure was utilized. Primary data was collected through the use of a questionnaire and interview guide. Quantitative data was analyzed through the SPSS software (v25). Descriptive statistics were analyzed through the use of frequencies and percentages while inferential statistics were analyzed through the Pearson Correlation and linear regression analysis and the findings were presented in form of tables. The qualitative data were analyzed thematically and presented through narratives. The study found that the county legal framework had a positive relationship with the implementation of mental health programmes in Nakuru County, Kenya (r=0.428; p=0.000). The county legal framework positively and significantly affected the implementation of mental health programmes in Nakuru County, Kenya. Also, improving the county's legal framework would have a positive impact on the implementation of mental health programmes in Nakuru County, Kenya. This study recommends that a study should be conducted on the implementation of mental health programmes focusing on the service-users of mental health services and programmes in county governments in Kenya. It is hoped that the findings of this study will increase awareness of mental health services in the county as well as help policymakers formulate effective policies and strategies on mental health programmes, services and public service delivery in Nakuru County.
DOI 10.20525/ijrbs.v11i7.20800 Crossref citations0 OpenAlex citations
JOURNAL ARTICLESusan Kamau · Paul Omato Gesimba · David Gichuhi
International Journal of Research in Business and Social Science · 2022
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Project cost control aims at controlling changes to the project budgeted cost in the contract document. Available data shows that the area of project management is riddled with project failure and cost overruns. This study sought to establish the influence of cost control on the realization of NG-CDF projects in Kikuyu Constituency, Kiambu County, Kenya. A descriptive cross-sectional survey design was adopted for this study. National Government Constituencies Development Fund projects in Kikuyu Constituency were the unit of observation, while members of the project management committees were the unit of analysis. A sample of 259 respondents was used. A structured questionnaire was used to collect data. Descriptive and chi-square analyses were used to analyze data with the help of SPSS. The majority (62.9%) of the respondents indicated that the project they were involved in was incomplete. Slightly half (58.5%) of the respondents indicated that the project was not on a budget. Results showed that 37.5% of the respondents cited inadequate money, 35.5% cited disbursement challenges, and 31.5% indicated price fluctuations as challenges experienced in the cost control of the projects. There was a significant relationship (p=0.021) between cost control on the realization of NG-CDF projects in Kikuyu Constituency, Kiambu County, Kenya. The study concluded that cost control influences the realization of NG-CDF projects in Kikuyu Constituency, Kiambu County, Kenya. There is a need for CDF committees to conduct research for products and services needed in the planning stages of NGCDF projects. This will enable better cost control which ultimately leads to higher project realization.
DOI 10.20525/ijrbs.v11i7.20990 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEMaureen John · Nashon Vundi · David Gichuhi
International Journal of Research in Business and Social Science · 2022
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The purpose of this study was to assess the cultural beliefs influencing access to maternal healthcare in East Pokot Pastoral Communities, Baringo County, Kenya. The study was founded on the choice-making model and the theory of access. The research methodology was directed by the descriptive survey design. The target population was 5720 women of reproductive age between 15 and 49 years and their partners, community leaders, government health facilities administrators, traditional birth attendants and community health workers from the pastoralist communities in East Pokot in Baringo County, Kenya. A stratified purposive sampling technique included stratified and purposive sampling techniques were used to sample 146 participants. Data was collected using Focus Group Discussions and in-depth interviews. Using the Nvivo software, the data were coded and tracked and the findings were presented using narratives with quotations. The study found that the cultural beliefs that the community members held at times barred the women from accessing maternal healthcare services in the East Pokot sub-county.
DOI 10.20525/ijrbs.v11i7.20370 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEPatrick Karuki Kinyua · Richard Kiai · Stephen Muriu
International Journal of Research in Business and Social Science · 2022
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The Kenyan banking sector is categorized into three tiers, tier I, II and III based on bank size. The profitability of tier II and III has been declining begging the question as to whether the size of the bank has any influence on the performance of the banks. This study determines the influence of internal equity capital on the financial performance of lower-tier commercial banks in Kenya. The study employed a descriptive and explanatory research design. The study population was 26 commercial banks in Tier II and III commercial banks in Kenya from 2016 to 2020. The average internal equity for lower-tier commercial banks in Kenya was .364 in 2016 and .400 in 2017. In 2018, the internal equity sharply rose to 8.299, which was followed by a small decline to 7.782 in 2019 signifying that in 2018 and 2019, lower-tier commercial banks in Kenya employed more internal equity financing to finance their operations. Through the hierarchical regression, it was established that internal equity has a positive and significant influence on the financial performance of lower-tier commercial banks in Kenya. Bank size does not moderate the effect of internal equity on the net profit margin of lower-tier commercial banks in Kenya (p = .202>0.05; R2 change of 0.07). The study recommends that lower-tier commercial banks need to encourage its shareholders to re-invest back their earnings rather than consuming them as dividends as internal equity is affordable and readily available when the bank is in urgent financial need.
DOI 10.20525/ijrbs.v11i6.19831 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEKabiru Wanjiku · David Gichuhi · Peter Mwaura
International Journal of Research in Business and Social Science · 2022
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Team diversity management helps to improve the cohesion of a team and ultimately, organizational development is enhanced. The purpose of this study was to determine the effect of team diversity management on team cohesion at St. Martin Catholic Social Apostolate, Kenya. The study adopted a descriptive research design. The target population for the study was 115 employees at the St. Martin Catholic Social Apostolate in Kenya. Stratified and simple random sampling procedures were used to sample 92 employees. Data was collected using a questionnaire and the collected data was analyzed through the use of the Statistical Package for Social Scientists (SPSS) version 21. Descriptive statistical analysis involved the calculation of percentages and frequencies while inferential statistical analysis involved Pearson correlation in establishing the association of the variables under investigation. and Chi-square tests. Data was presented in the form of tables and charts. Qualitative data were analysed thematically and presented in the form of narratives. The study ensured that ethical considerations were adhered to. The study found a statistically significant relationship between team diversity management and team cohesion (p<0.05). The study concludes that each team member is held accountable for their activities and the decisions they make regarding the team and is included in team activities. The study recommends that the team leaders ensure that all team members are included in all team activities. This can be achieved through creating environments and opportunities that allow the team members to provide their opinions openly.
DOI 10.20525/ijrbs.v11i6.20290 Crossref citations0 OpenAlex citations
JOURNAL ARTICLERuth Wanjiku Muriithi
International Journal of Research in Business and Social Science · 2022
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The purpose of this study was to determine the relationship between the mission and Performance of Christian Faith-Based Hotels (CFBHs) in Kenya. Mission defines a significant long-term direction for the organization. There is little research that has been done on the relationship between the Mission and Performance of CFBHs in developing countries like Kenya. The objective of the study was to assess the relationship between the mission and Performance of Christian Faith-Based Hotels in Kenya. The study was guided by Denison’s organizational model and used the mixed methods approach guided by a cross-sectional survey research design. The population of this study was 1950 staff members, (72 managers and 1878 subordinate staff) from 24 Christian Faith-Based Hotels in Kenya. Stratified sampling was used where 322 subordinate staff were selected proportionate to the strata size while all the 72 managers were included in the study yielded a total of 394 respondents. Simple random sampling was used to select respondents in each stratum. Data were analyzed using descriptive and inferential statistics. The findings revealed that the dimensions of the mission had a significant influence on the performance of CFBHs in Kenya with a coefficient estimate of 0.325 and a critical ratio of 5.412 which is greater than the 1.96 Z score at a 5% level of significance. This study concluded that there is the relationship between mission and the performance of Christian Faith-Based Hotels in Kenya and recommends that more studies on Christian Faith-based Hotels be done.
DOI 10.20525/ijrbs.v11i4.18112 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEJulius Lentawa · Paul Gesimba · David Gichuhi
International Journal of Research in Business and Social Science · 2021
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This paper examines the effect of a company's innovation orientation culture on employee turnover among selected non-governmental organizations in Samburu, Kenya. A stratified random sampling technique was used to select 78 NGOs operating in Samburu County for the analysis, the study population comprised 11 senior management teams, 14 technical teams and 78 junior staff in 24 selected and active NGOs in Samburu. The analysis gathered both qualitative and quantitative data. A structured questionnaire was used to collect quantitative data and an interview guide was used to collect qualitative data. Thematic data analysis was used to interpret qualitative data, which included common terms, phrases, themes, and patterns. Quantitative data were analyzed using descriptive statistics which includes frequencies, means, and standard deviation. Findings Results showed that innovation orientation is positively correlated with employee turnover (r=0.375, P=0.01). This supports Chow et al’s (2001) study which revealed that innovation orientation as part of an organization's culture has a significant effect on employee turnover. This study also discovered that an innovation orientation culture embedded in an NGO's ideology will help to reduce turnover because workers feel valued when their work is recognized for creativity and innovation.
DOI 10.20525/ijrbs.v10i7.13880 Crossref citations1 OpenAlex citations
JOURNAL ARTICLESerah Njoki Njenga · David Gichuhi · Peter Koome
International Journal of Research in Business and Social Science · 2021
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The aim of this study was to determine millennial influence on organization change in the hospitality industry Naivasha sub-county, Kenya. The study was guided by the following specific objectives: determine the influence of millennial innovativeness on organization change. This study used innovation theory. The study will adopt a descriptive survey research design. The current study targets rated hotels in Naivasha. This study targeted 180 respondents the respondents were: 10 Managers, 40 departmental heads from the four departments in the hotels, 10 Millennial and 120 supervisors. Employees of these hotels will be the respondents in the study. Data was collected via a self –administered questionnaires and an interview guide. Validity and reliability were ensured by conducting a pilot test in Narok County. Analysis of data comprised descriptive statistics and regression analysis with the help of SPSS. Results indicate that organizational change in the hospitality industry was positively significantly associated with millennial Innovation change in the hospitality industry. From the findings, the researcher concluded that millennials are innovative and easily come up with new ideas further they are proficient in technology and techno-savvy. .
DOI 10.20525/ijrbs.v10i7.13903 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEJackqueline Kiptui · Peter Mwaura · David Gichuhi
International Journal of Research in Business and Social Science · 2021
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The objective of the study is to analyse the influence of social protection on access to health care among elderly persons in informal settlements Nakuru Town, Kenya. The study was based on the Disengagement theory and utilized a descriptive research design to target individuals of 70 years and above, within the informal settlements in Nakuru Town, Kenya. Cluster and simple random sampling techniques were used to select 399 respondents from a target population of 248,785 elderly persons. Data was collected from the sample using a semi-structured questionnaire and analysed using descriptive statistics, cross-tabulation with chi-square, and the thematic content analysis method. Quantitative analysis was aided by Statistical Package for Social Sciences (SPSS) version 27 software. Results showed that the majority of the respondents (70.3%) had low access to health care services. Access to health care services is influenced by social protection programmes specifically cash transfers, government interventions in health care, and retirement benefits. Based on these findings, the study recommends that policymakers should create awareness regarding the existence of government interventions such as health insurance subsidy programme (HISP) and the importance of enrolling to retirement benefit schemes and saving for old age.
DOI 10.20525/ijrbs.v10i7.13951 Crossref citations1 OpenAlex citations