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INDEXED PUBLICATIONS5
CROSSREF CITATIONS4
CROSSREF · CITED PUBLICATIONS20.0%
CROSSREF · MEAN CITATIONS0.8

Crossref citation coverage: 5 / 5 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

5 publications

JOURNAL ARTICLE

Facilitating organisational development through digital workplace in the railway industry: A serial mediation of digital leadership and psychological safety

Elton Vakira · Njabulo Ndlovu · Paul Nemashakwe · Nonhlanhla Khumalo

International Journal of Research in Business and Social Science · 2026

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Rail is one of the most efficient forms of transport in the whole world for both passengers and freight. Although the sector is thriving in the developed world, the same cannot be said of the sector in less developed countries where it is burdened by the ageing infrastructure, financial constraints, operational inefficiencies and environmental concerns. However, the digital workplace can be a panacea to the above predicaments.  As such, the study sought to assess the influence of the digital workplace on organisational development in the railway industry, moderated by digital leadership and psychological safety. Guided by the positivism research philosophy and the deductive approach, the study adopted a quantitative research design where a survey was utilised to collect primary data from 194 participants working in the railway industry in Bulawayo, Matabeleland North and Matabeleland South provinces.The study found that digital workplace has a positive impact on organisational development. It was concluded that digital workplace, digital leadership and psychological safety are important in improving organisational development. There is need to invest in robust digital infrastructure which prioritises the rollout of secure and high speed digital communication platforms across all railway stations and operational points to ensure real-time information sharing. 

DOI 10.20525/ijrbs.v14i10.46750 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The influence of organisational ambidexterity on digital efficacy: The moderating role of digital skills

Siphephelo Mpofu · Njabulo Ndlovu · Takawira Ndofirepi · Paul Nemashakwe

International Journal of Research in Business and Social Science · 2025

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In the face of fast technological improvements, higher education institutions must strike a balance between leveraging existing strengths and pursuing new opportunities to succeed. This study examines how organisational ambidexterity affects digital efficacy in Zimbabwean state universities, with a focus on the moderating influence that digital skills play. A cross-sectional research design was employed to collect data from 110 academic and administrative staff at three Zimbabwean state universities through digital platforms. The findings show a positive relationship between organisational ambidexterity and digital efficacy, with digital skills significantly moderating the relationship. Universities with ambidextrous staff have higher levels of academic excellence, research productivity, and stakeholder satisfaction. Due to limited time and funds, the study only focused on three state universities, but it would be interesting to explore private universities in the future. This research provides valuable insights for Zimbabwean state universities to enhance their digital capabilities. By fostering a balance between exploitation and exploration of digital innovations and investing in digital skills development, universities can improve their digital competence and competitiveness. The study contributes to enhancing digital efficacy within the higher education sector, informing strategic decisions, and providing valuable insights for university leaders, policymakers, and scholars grappling with the challenges of digital transformation. This research contributes to the existing literature on digital transformation in higher education, particularly within resource-constrained environments. The study provides novel empirical evidence based on data collected from university staff interacting through digital platforms.

DOI 10.20525/ijrbs.v14i7.45450 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The application of digital technologies in external auditing: a double edged sword?

Favourate Y Mpofu · Queen Mpofu

International Journal of Business Ecosystem & Strategy · 2025

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The adoption of digital technologies in external auditing has become increasingly common and significant in the digital era, revolutionizing audit practices and offering several opportunities. This study explores whether the application of digital technologies in external auditing presents a double-edged sword, with the ability to transform and disrupt the audit profession. Through a comprehensive examination of the likely opportunities and challenges of the digital transformation of the external audit function, this study sought to provide an insightful discussion of the dual nature of the implications of digital technologies. The aim of this study is to not only provide a balanced assessment of the application of digital technologies in external auditing but also to recommend possible ways for auditors, auditee companies, and other stakeholders to reap maximum benefits from the use of digital technologies, including how these various stakeholders can navigate the associated challenges effectively. Opportunities stemming from the application of digital technologies include the enhancement of audit quality, improved accuracy in audit procedures, increased efficiency and effectiveness, heightened comprehensiveness and extensiveness in risk assessment, and an increased degree of confidence in the audited financial statements by stakeholders (reduction in the audit expectation gap). On the downside, challenges and risks concern the lack of or the need for new skills and competencies for auditors, technological complexities linked to digital technologies, cybersecurity risks, overdependence on technology affecting audit quality, audit evidence, professional skepticism, and the widening of the audit expectation gap. To maximize the possible benefits and minimize risks, this study recommends continuous professional development, capacity building through education, training and collaboration, better technology and data governance initiatives, and continuous assessment of risks.

DOI 10.36096/ijbes.v7i1.6410 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

A qualitative meta-analysis of issues and challenges of trade facilitation in developing countries

Nombeko Gumbo · Peter Nkala

International Journal of Research in Business and Social Science · 2023

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Trade facilitation is widely touted in the literature as a means to increase trade, capital inflows, and economic growth as a result of lower transaction costs; however, its implementation and efficacy pose challenges, especially for developing nations. Despite controversies and differing perspectives on these challenges, some of which were published prior to February 22, 2017, when the Trade Facilitation Agreement went into effect, there is no meta-analysis that evaluates the validity of these challenges. This qualitative meta-analysis is a systematic review of qualitative research examining the difficulties and obstacles developing countries face in instituting trade facilitation reforms. This document lays the groundwork for resolving general trade facilitation implementation challenges in Southern Africa, and in particular Zimbabwe. Significant obstacles to the successful implementation of trade facilitation initiatives include limited financial resources, infrastructural inadequacy, and inadequate institutional architecture. Requisite human capital inadequacy is one of the primary impediments to the successful implementation of the trade facilitation reform process. The elimination of these obstacles would unquestionably boost innovation in trade and commerce, as well as the region's trade legitimacy. Trade liberalization, improvement of legal inter-regional trade, and active participation by merchants in global value chains could be advantageous to governments in developing countries through trade facilitation.

DOI 10.20525/ijrbs.v12i6.27524 Crossref citations5 OpenAlex citations
JOURNAL ARTICLE

An empirical study on the factors influencing the performance of financial institutions in Zimbabwe

Isabel Linda Moyo · Victor Gumbo · Eriyoti Chikodza · Brian Jones

International Journal of Finance & Banking Studies · 2019

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The main aim of this study was to empirically assess the main microeconomic factors that affect a bank's performance. The objectives were to ascertain if there is a relationship between the performance variables with the microeconomic variables, determine those that are significant and their impact on the performance of banks in Zimbabwe. An econometric model was built from balanced panel data and the Arellano-Bond estimation procedure was employed. The empirical analysis was carried out on a sample of 17 banks that were operational in the years 2010 to 2017 in Zimbabwe. Return on Assets (ROA), Return on Equity (ROE) and Net Interest Margin (NIM) were used as the performance indicators in the analysis. The results indicate the main microeconomic factors to be those attributed to growth, credit risk, capitalisation, managerial efficiency, liquidity and diversification in the Zimbabwean financial institutions. Performance in these institutions is generally good as measured by positive persistent profits, that is, ROA, ROE and NIM. These returns reflect the extent to which these institutions are resilient to the economic crisis.

DOI 10.20525/ijfbs.v8i4.5140 Crossref citations1 OpenAlex citations