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INDEXED PUBLICATIONS112
CROSSREF CITATIONS169
CROSSREF · CITED PUBLICATIONS55.4%
CROSSREF · MEAN CITATIONS1.51

Crossref citation coverage: 112 / 112 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

112 publications

JOURNAL ARTICLE

Exploring the opportunistic behaviour in Public-Private Partnerships at the Department of Correctional Services, South Africa

Mokgale Maboko · Dubihlela Jobo

International Journal of Business Ecosystem & Strategy · 2026

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This study investigates opportunistic behaviour in Public–Private Partnerships (PPPs) within South Africa’s Department of Correctional Services, with a focus on its implications for governance and project performance. While PPPs are used to support infrastructure delivery in the correctional sector, concerns persist regarding the conduct of partnering actors and the effectiveness of oversight mechanisms. A qualitative research design was employed, using semi-structured interviews with officials involved in PPP management. The data were analysed thematically to identify key patterns and institutional challenges. The findings indicate that opportunistic behaviour is driven by information asymmetry, weak transparency practices, and unequal power relations between partners. In addition, gaps in monitoring and accountability systems enable contractual non-compliance and reduce project efficiency. These factors collectively weaken governance and undermine the long-term sustainability of PPP arrangements. The study contributes to the limited empirical literature on PPP governance in correctional services and recommends strengthening institutional oversight, improving transparency, and addressing power imbalances to enhance partnership performance

DOI 10.36096/ijbes.v8i5.12250 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Investor attention and stock market volatility: Does geopolitical risk matter?

Damien Kunjal · Tyla De Bruyn · Kimberly Govender · Jodie Kettle

International Journal of Research in Business and Social Science · 2026

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This study investigates how geopolitical risk moderates the relationship between investor attention and stock market volatility in both emerging and developed markets. To achieve this objective, the GARCH-MIDAS model is employed to decompose daily market returns into short- and long-term volatility components. The Google Search Volume Index is used as a proxy for investor attention along with country-specific geopolitical risk indices which are assessed for the period spanning from 2014 to 2023. The findings reveal that the effect of investor attention on stock market volatility is not uniform but instead varies across and within developed and emerging markets. Furthermore, GPR is found to be a crucial factor that can either weaken, magnify, or change the nature of the relationship between investor attention and volatility depending on the surveyed economy. The findings highlight the critical role of geopolitical risk in shaping market dynamics, suggesting that both investors and policymakers should incorporate geopolitical factors in risk management and portfolio strategies. The study contributes to existing literature by providing a novel perspective on how geopolitical risk moderates the relationship between investor attention and market volatility, utilizing a comparative analysis across different economic regions, which has not been done before.

DOI 10.20525/ijrbs.v15i3.48810 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Impact of consumer over-indebtedness on consumer wellbeing through a qualitative exploration in a South African setting

Teshani Devi Sewnunan · Sachin Suknunan

International Journal of Research in Business and Social Science · 2026

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Global consumers are experiencing the adverse effects of over-indebtedness, which impacts their well-being. This study article emphasises the significant repercussions experienced by consumers regarding their welfare due to over-indebtedness. A qualitative research approach was employed to identify a deliberate sample of five registered debt counsellors and financial planners. Semi-structured interviews were employed, and theme qualitative analysis was performed. The results indicate that excessive debt adversely affects consumer well-being and quality of life. Inadequate financial well-being was recognised as the primary catalyst that exacerbated other issues for over-indebted consumers, including deteriorated physical and mental health. Moreover, stress and stigmatisation have been identified as detrimental consequences stemming from financial hardships. This article demonstrates that financial debt is correlated with and adversely affects consumer physical and mental well-being, highlighting the necessity for immediate solutions, including enhanced financial education and more robust laws.   

DOI 10.20525/ijrbs.v15i3.48100 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Triple bottom line dynamics and strategic growth of Small Manufacturing Enterprises in KwaZulu-Natal

Nkosinathi Prince Jali · Mishelle Doorasamy · Vanessa Gregory

International Journal of Business Ecosystem & Strategy · 2026

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Sustainability has emerged as a strategic imperative for small manufacturing enterprises, particularly in light of increasing expectations to operate responsibly across economic, social, and environmental domains. This study investigates the interconnectedness of the Triple Bottom Line (TBL) elements and their collective influence on sustainable business practices. Rather than examining these dimensions in isolation, the research adopts a holistic lens to explore how their interplay shapes organisational behaviour and long-term viability within the small manufacturing sector in KwaZulu-Natal, South Africa. Drawing on both theoretical frameworks and empirical evidence, the study offers insights into how enterprises can integrate TBL principles into their strategic orientation to foster resilience and sustained growth. The findings reveal that a balanced and synergistic approach to economic performance, social responsibility, and environmental stewardship enhances the capacity of firms to adapt, innovate, and thrive in complex operating environments. A structured questionnaire was administered to a stratified sample of 450 small manufacturing enterprises, and the resulting data were analysed using correlation techniques to uncover patterns and relationships among key variables. The study contributes practical guidance for business leaders and policymakers seeking to leverage the TBL framework not merely as a reporting mechanism, but as a transformative tool for embedding sustainability into core organisational processes.

DOI 10.36096/ijbes.v8i2.11510 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

A qualitative study on the undesirable experiences of caregivers raising children with developmental disabilities in a rural community in South Africa

Nontokozo Lilian Mbatha · Kebogile Mokwena

International Journal of Research in Business and Social Science · 2026

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Parents and caregivers of children with developmental disabilities have a dual responsibility of addressing the child’s unique developmental needs while also negotiating broader societal expectations surrounding caregiving. Sustaining a balance between caregiving demands and personal well-being is often challenging, which increases their vulnerability to burnout and adverse mental health outcomes. This qualitative study used focus group discussions to explore the lived experiences of caregivers who were raising children aged 6 months to 12 years with various developmental disabilities in a rural setting. Participants were purposefully recruited from a regional hospital in northern KwaZulu-Natal, South Africa, where they were accessing healthcare. Eighteen (n = 18) isiZulu-speaking caregivers participated in five focus groups. The data were analysed using a thematic approach that followed a set framework. Three overarching themes and eight subthemes emerged from the data, capturing their experiences, the intersecting challenges they encountered, and their responses to and adaptations to the undesired outcomes. The findings showed a significant gap in knowledge and access to information regarding children's conditions among families, community members, and health professionals. Psychological acceptance was foundational for coping with challenges and was perceived as essential, requiring a swift adjustment to their current reality. This study highlights the persistent and multifaceted challenges faced by caregivers of children with developmental disabilities. The primary burdens are rooted in systemic issues, specifically healthcare limitations and educational barriers. The findings show an urgent need for structured interventions that prioritise caregiver mental health.

DOI 10.20525/ijrbs.v15i2.48600 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Collaborative learning in action: Building problem-solving communities in accounting education

Ajuma Walusa · Makeresemese Rosy Qhosola-Mahlomaholo

International Journal of Research in Business and Social Science · 2026

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In the past, accounting education has frequently placed an emphasis on individual abilities and processes; nevertheless, the field of accounting in the real world requires collaboration and critical thinking. This study investigates the ways in which collaborative learning practices might transform accounting classes into communities that actively solve problems, so better preparing students for the issues they would face in their professional lives. The research investigates the use of small-group work, think-aloud protocols, and peer knowledge sharing in the context of financial accounting education. This is accomplished through the observation of classrooms and the analysis of teaching techniques. The findings indicate that when students take part in collaborative problem-solving activities, they have the opportunity to acquire a more profound comprehension of various topics, a more enhanced awareness of their own thought processes, and improved analytical abilities. This study demonstrates how collaborative learning environments are similar to professional accounting practices. These environments are characterised by teams working together to analyse complex financial data and make decisions based on that analysis. Among the important tactics that have been discovered include think-aloud protocols that clarify thinking processes, planned group activities that foster multiple points of view, and opportunities for peer teaching that reinforce learning through discussion. According to the findings of the research, collaborative learning not only improves the problem-solving abilities of individuals, but it also helps to cultivate vital professional qualities such as communication, teamwork, and critical evaluation of various approaches. These discoveries have significant repercussions for accounting educators who are interested in moving beyond the conventional teaching methods and adopting methods that are more interesting and productive for their students. According to the findings of the study, the establishment of collaborative learning communities in accounting education necessitates the meticulous organization of group activities, the competent facilitation of peer interactions, and the establishment of a classroom culture that places a high value on different thinking and the exchange of information. Accounting students benefit from this method because it helps them improve their technical and analytical skills while also preparing them for the collaborative nature of professional work.

DOI 10.20525/ijrbs.v15i1.46260 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Estimation of the trade elasticities for the South African economy

Reuben Jerome Kisten · Ntokozo Hadebe · Simiso Msomi · Malibongwe Nyathi

International Journal of Research in Business and Social Science · 2026

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The Marshall-Lerner condition states that a trade balance improves after currency depreciation if trade elasticities exceed one. Using the Vector Error Correction Method (VECM), this study tests the condition for South Africa, focusing on how exchange rate changes affect the trade balance under a floating exchange rate regime. The analysis examines short- and long-run impacts on exports and imports to assess whether exchange rate adjustments can improve the trade balance. Findings reveal that global income growth and exchange rate appreciation positively influence exports, while imports increase with both appreciation and higher domestic income. Although exports and imports respond strongly to exchange rate changes, the Marshall-Lerner condition does not hold for South Africa, suggesting that exchange rate adjustments alone may not improve the trade balance.

DOI 10.20525/ijrbs.v14i8.45180 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Determinants of digital integration and indigenous language adoption in SMME management: A case of KwaZulu-Natal Province

Charles Tony Ngwenya

International Journal of Research in Business and Social Science · 2026

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This study examines the integration of digitalization, mobile applications, and vernacular languages in Small, Medium and Micro Enterprise (SMME) management within KwaZulu-Natal Province, South Africa. A quantitative descriptive analysis was conducted using systematic probability sampling of 147 SMMEs across five sectors (agriculture, hospitality, construction, healthcare, and transportation) in the KwaZulu-Natal Midlands region. Findings reveal significant gaps between policy support and the actual implementation of digital-vernacular language integration, with 45% of respondents indicating inadequate policy support and 58.9% expressing dissatisfaction with the current progress of digitalization.  Results suggest the need for targeted policy interventions to support the digital transformation of SMMEs that incorporate indigenous language capabilities. The study contributes to understanding the intersection of digital transformation and linguistic diversity in emerging economy entrepreneurship management, and the dynamic capabilities theory was undertaken as the benchmark to support the literature. The findings revealed a disconnect between the provision of support from policymakers and authorities regarding the program of action and deliverables that could help SMMEs integrate their entrepreneurial management with the demands of digitalisation, including resources and capabilities. The findings further exposed the gap between the expectations of SMMEs and the current level of digital and vernacular language integration in terms of systematic support and deliverables. Additionally, the findings characterized the slow pace of transformation supported by policymakers in digitalization, mobile applications, and the adoption of vernacular languages, which is already at an advanced stage in similar emerging economies in the global South.

DOI 10.20525/ijrbs.v14i10.46740 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The exploration of innovative leadership transition in service delivery performance within the digitalisation era: A case of provincial public sector

Lonwabo Mzileni · Charles Tony Ngwenya

International Journal of Research in Business and Social Science · 2026

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The current global headwinds of trade wars triggered by the imposition of tariffs have rattled the geopolitical landscape, with policymakers having to repurpose their leadership acumen in the context of innovation within the public sector.  The contemporary era of the 5th Industrial Revolution, characterised by fast-advancing innovative technologies, has spurred the leaders to take the public spaces to the forefront and centre of their decision-making. These uncertainties and predictabilities have exerted more pressure on policy-makers and authorities to prioritise their leadership and innovative prowess to embrace the new normal of e-commerce, big data and cloud computing pervasiveness in the organisational environment. The study examined the collaboration of the transformational leadership perspective within the demands and challenges of the innovation culture and corresponding permutations within the public sector for the optimisation and maximisation of public value and social good. The study adopted an interpretivist research philosophy predicated on the inductive solicitation of the participants' inputs based on theoretical insights, expertise and experiences within the challenges juxtaposing leadership and innovation assimilation. A rigorous analysis of the extraction of contributions within the study findings revealed unbalanced nuances of innovation as an integral organisational inevitable culture, processes and intervention which should be led by the decision-makers and practitioners.  The implications indicate the urgent priority for the public sector entities to invest in innovations in infrastructure, facilities and software coupled with capabilities to drive this integral deliverable. Furthermore, findings presented that the adopted innovations demonstrated to be beneficial in terms of advancing service delivery expectations.

DOI 10.20525/ijrbs.v14i9.44390 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Impact of economic shocks in the Johannesburg Stock Exchange 15 index prices

Malusi Zondi · Masibulele Phesa · Victoria Abena Nutassey

International Journal of Research in Business and Social Science · 2026

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Technology, innovation, and economic shocks have transformed global financial markets. The latest global health pandemic has been compared to the 2008 global financial crisis, as investors, lawmakers, and regulators worldwide worried about economic collapse. Johannesburg Stock Exchange is Africa's largest. The JSE names SIFIs, whose failure would threaten SA's economy. Uncertainty increases failure risk, as seen in the GFC and COVID-19. This study examined how economic shocks affected investor confidence in South Africa's growing financial market, the JSE 15 Index. Analysis of data from January 1999 to December 2023 examined short- and long-term stock market impacts, the role of the South African Reserve Bank (SARB) in stability, and investor conduct during crises. The two economic shocks' effects on JSE 15 index stock prices were examined using Autoregressive Distributed Lags (ARDL) and correlation analysis. ARDL determines short- and long-term macroeconomic cointegration. Three macroeconomic variables—interest rates (T-Bills), inflation (CPI), and real effective exchange rate (REER)—are used to track their fluctuation during crises. The analysis shows a shift in investor confidence reflected in a considerable decline in financial performance throughout the crisis. As investors' risk tolerance differs, diversification benefits made abnormal returns unimportant. SARB's monetary and fiscal policies mitigated the pandemic. South African investors were also wary due to internal issues. The study shows that global commodity prices and currency rate volatility affect investor confidence more than domestic policy in emerging economies, adding to behavioural finance.

DOI 10.20525/ijrbs.v14i9.45780 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Evaluating AEO in facilitating trade and improving compliance

Olebogeng Nkhahle · Kiran Baldavoo

International Journal of Research in Business and Social Science · 2026

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This study’s objectives were to assess the extent the AEO programme contributed to improved customs tax compliance among participating businesses and how the AEO programme has affected trade facilitation in South Africa. A mixed-method research approach was used, combining qualitative and quantitative data from a survey. The sample size was 22, selected through purposive stratified sampling, including 1 tax lecturer from the University of KwaZulu-Natal and 21 middle management employees from the South African tax administrator’s AEO department. Key informants reported that the AEO programme has enhanced compliance rates through the implementation of improvement initiatives, the establishment of partnerships, and support for non-compliant applicants. The AEO programme is a voluntary initiative created by the World Customs Organisation in order to ensure compliance and facilitate trade. The programme enhances trade by offering dedicated support through CRM teams, streamlining business operations, and ensuring the swift release of goods.

DOI 10.20525/ijrbs.v14i9.45731 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Exploring strategic leadership influence on accelerating management decision-making: A case of a public higher learning institution

Oscar Mhlonishwa Luthingo · Charles Tony Simphiwe Ngwenya

International Journal of Business Ecosystem & Strategy · 2026

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The ever-evolving and often higher education system, full of internal and external turbulences within the context of South Africa in the Western Cape provinces, necessitates a strategic leadership process that has resilience, agility and adaptive improvisation in navigating demanding socio-economic, geo-political, and institutional challenges. This study examines the influence of strategic leadership on expediting the executive problem-solving impetus and concomitant decision-making within the pedagogical and academic fraternity, within the higher education institution as a unit of analysis. The study is inspired by the increasing complexities confronting the critical role of higher educational institutions in the broader higher learning ecosystem and stakeholder situational analysis with inclusion, legitimacy, and relevance while navigating through transformation, transition and a paradigmatic shift within the era of breathless speed of technological advancement, innovation, and sustainability. The study is to explore how strategic leadership influences the speed, integrity, and efficiency of organisational decision-making processes. A qualitative semi-structured and open interview utilising a purposive sampling was pursued. Thematic analysis was used to categorize main and sub-themes in the study. The findings illuminate the significance of strategic leadership application within the broader consultative decision-making that is inclusive and participatory, as the key attribute for staff performance and organisational productivity.  

DOI 10.36096/ijbes.v7i6.10900 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Using Moodle as a Learning Management System (LMS) for e-learning: Lecturer experiences in a developing country during the pandemic

Raessa Jabar · Desmond Wesley Govender

International Journal of Business Ecosystem & Strategy · 2025

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E-learning tools and LMSs, such as Moodle, have been in existence for decades. However, there has been an accelerated use of such platforms due to the COVID-19 pandemic. Higher Education Providers responded to ensure that education was accessible via online platforms to allow lecturers to continue their daily job functions during the pandemic. This study explores these aspects from a lecturer perspective during COVID-19, using constructs from the Technological Pedagogical and Content Knowledge (TPACK) framework and Unified Theory of Use and Acceptance of Technology (UTAUT-3) theory. This study is based on the pragmatist paradigm. This methodology was deemed appropriate as this study uses a mixed methodology for collecting and analysing qualitative and quantitative data. The objective of the study was to understand the experiences of lecturers using Moodle for e-learning in a learning journey at a Private Distance Higher Education Institution during the pandemic. The results revealed that several lecturers appeared to have adaptation challenges when using Moodle, but thereafter the system performed as expected. Overall lecturers found that Moodle promoted accessibility and performed as expected. The research further revealed that that there was insufficient training and support provided by the institution. Recommendations arising from the findings included, amongst others, upgrading internet packages and investing in backup power supplies to enhance the experience of lecturers in this learning journey. Recommendations for the institution included enhancing support and communication to lecturers especially part-time lecturers as they are not part of the formal institutional structure on a day-to-day basis.  More comprehensive training to lecturers is required to ensure lecturers are adequately equipped to improve online learning and student engagement.

DOI 10.36096/ijbes.v7i5.9490 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The impact of corporate social investment on human development in South Africa

Surendran Pillay · Fabian Moodley

International Journal of Business Ecosystem & Strategy · 2025

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The current research investigates the effect of Corporate Social Investment (CSI) on the Human Development Index in South Africa. A quantitative longitudinal study conducted over 10 years reviewed the relationship between CSI and HDI in South Africa. The survey results confirmed a negative statistical relationship between CSI and HDI in South Africa. With a 1% increase in CSI, leading to a marginal decrease in human development. An implication of the study is that CSI spending is not reaching the citizens of South Africa, possibly due to systemic corruption in South Africa. The results of the study thus have significant policy implications for the implementation and administration of CSI projects in South Africa.

DOI 10.36096/ijbes.v7i5.9440 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Socio-demographics, behaviour and spending habits of accounting students

Nolufefe Dlamini · Harold Ngalawa

International Journal of Research in Business and Social Science · 2025

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The literature reveals that have poor spending habits arising from poor budgeting skills and lack financial knowledge, among others. However, it is unclear which individual lifestyles and attitudes influence the students' spending habits. This study, therefore, fills this gap with empirical evidence from accounting students in South Africa. Specifically, the study aims to investigate the existence of relationships between socio-demographic, attitudinal and lifestyle factors on the one hand and students' spending behaviour, on the other. Using an online structured questionnaire, we collected data from 290 accounting students at the University of KwaZulu-Natal in South Africa, which was analysed using descriptive and inferential statistical techniques. The study finds that socio-demographic factors such as students' age and parental income have the greatest influence on students’ spending habits. Students' spending habits were also found to be influenced by attitudinal factors such as confidence in investment decision-making and shopping for necessities. Finally, it was observed that living an extravagant lifestyle, which includes purchasing branded clothing, compulsive shopping, the latest cell phones, and excessive alcohol purchases, were the primary cause of students' poor spending habits. These findings primarily support the social learning theory, implying that parents and/or guardians play an important role in shaping their children's spending habits.

DOI 10.20525/ijrbs.v14i8.44680 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The impact of oil price fluctuations on the South African exchange rate: Evidence from symmetric and asymmetric analyses

Malibongwe Nyathi · Noko Moabelo

International Journal of Research in Business and Social Science · 2025

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This article investigates the nature of the relationship and the effects of changes in oil prices on South Africa's exchange rate. It fills an essential gap in comprehending how oil price shocks influence emerging market economic dynamics. Through the use of a Bayesian Vector Auto-Regressive (BVAR) model, this study finds that the initial oil price shock to exchange rates is weakly positive in the short run, reflecting a 1% increase in oil prices, leading to a 0.08% exchange rate appreciation. The study also finds an asymmetrical relationship between oil prices and exchange rates. These effects become more pronounced when global uncertainty is at its peak. These findings have implications for shaping policies in South Africa. Exchange rate stability strategies could involve diversifying energy sources and introducing risk-hedging methods while striving for stability through flexible monetary and fiscal policies. This research also adds to the ongoing conversation about the susceptibility of emerging market currencies to external pressures, serving as a reference point for examining comparable economies. This research enriches the existing body of knowledge by addressing methodological gaps and providing a contemporary analysis of South Africa's exchange rate dynamics in a post-crisis global economy.

DOI 10.20525/ijrbs.v14i8.44050 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The interplay between triple bottom line elements and organizational sustainability: unveiling strategic opportunities in an emerging economy

Nkosinathi Prince Jali · Mishelle Doorasamy · Vanessa Gregory

International Journal of Research in Business and Social Science · 2025

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Sustainability has become a key focus for many small manufacturing enterprises, especially as they face growing pressure to operate responsibly in economic, social, and environmental terms. This study explores how the three elements of the Triple Bottom Line (TBL) work together and influence each other in shaping sustainable practices. Rather than looking at these elements in isolation, the study focuses on how they interact within small manufacturing enterprises and how this interplay can create new opportunities for improving sustainability. Using both theory and practical insights, the study identifies ways in which organizations can better align their strategies to achieve long-term value and stability. The findings show that when the TBL elements are balanced and connected, organizations are more likely to succeed in building resilience and meeting broader sustainability goals. This study offers practical guidance for leaders and decision-makers who want to use the TBL framework not just as a reporting tool, but as a way to guide meaningful change. A scientific questionnaire was distributed to 450 small manufacturing enterprises who were chosen on a stratified probability sampling method. The research data were subject to correlation analysis.

DOI 10.20525/ijrbs.v14i8.43870 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Evaluating community trust in the South African government: An analysis of community perceptions

Angeline Ngcobo · Sbonelo Chamane · Mfundo Masuku · Ernest Khalema

International Journal of Research in Business and Social Science · 2025

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The evolving perceptions of trust within the community about both national and local government have substantial ramifications for the long-term viability of the nation's democracy and the degree of societal trust. This study sought to evaluate the degree of public trust among South African adults in their national and municipal governments, as well as to analyse the variables influencing this trust. The report underscores considerable scepticism in South African national and local administrations, attributable to performance deficiencies, inadequate service delivery, absence of transparency, and insufficient community participation. Individuals associated with the ANC exhibit comparatively more trust owing to past allegiance. We advocate promoting reforms to restore public trust by enhancing governance processes, increasing transparency, and ensuring efficient service delivery, especially for marginalised areas.

DOI 10.20525/ijrbs.v14i7.42610 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Value judgements as the basis of decision-making in an organisational setting: A case of SMME in eThekwini municipal area, South Africa

Sijuwade Ogunsola · Mfundo Mandla Masuku

International Journal of Research in Business and Social Science · 2025

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Almost every aspect of the decision-making process that individuals or organisations engage in involves value judgements or the influence of what can be used to determine what is morally good or wrong.  The characteristics of those who make decisions, specifically their perceptions of the situation, and their social networks, all have a big influence on how their actions turn out. Thus, it is essential from the perspective of SMMEs to comprehend this idea to objectively evaluate the current decision-making procedures and offer recommendations for enhancement. Assessing how SMMEs' value judgements affect their decision-making in their business environment was the aim of this study.  The conduct of SMME operators was the foundation for this study, which examined how their value judgements and decision-making skills may support economic growth and help them thrive in a competitive market. To gather information from a variety of SMMEs in the eThekwini Municipal Area, simple random sampling was employed. A total of 229 business owners responded to the survey which produced the study's sample while data was gathered and analysed using SPSS (version 24). The study concluded that organisations that embrace good value judgement will experience the greatest sense of fulfilment and happiness when they act and make choices that are consistent with their values.

DOI 10.20525/ijrbs.v14i7.41450 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The use of telehealth in social work practice: A scoping review protocol

Gift Khumalo · Bokang Nephtali Lipholo · Bafana Mdhluli

International Journal of Research in Business and Social Science · 2025

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Although telehealth use in social work practice is not a new concept, its adoption has significantly increased in recent years due to growth in technology use and the COVID-19 pandemic. However, there exist gaps in understanding how social workers are using and experiencing telehealth in their practice. This scoping review synthesizes literature on the use of telehealth in social work practice. Guided by Arksey and O’Malley, we will search for literature on five databases: Web of Science, PUBMED, SCOPUS, PsycINFO, and CINAHL. Using Rayyan screening software, two independent reviewers will screen articles at the title, abstract, and full-text levels. Key characteristics and key themes of the selected articles that meet the inclusion criteria will be charted on a Microsoft Excel sheet. Qualitative thematic analysis will be used to analyze the themes. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) will be used to report the scoping review processes. The review will contribute to the broader understanding of telehealth in social work practice and inform the development of best practices and current gaps in research on telehealth in social work practice. The results will be disseminated to researchers, schools of social work, and practitioners through manuscript publications and relevant conferences.

DOI 10.20525/ijrbs.v14i6.40640 Crossref citations0 OpenAlex citations