CiteNScope — Scholarly Index & Analytics
Discover RESEARCH INTELLIGENCE
CiteNScope discovery

Explore publications.

Search the participating collection. Refine by journal, year or data source.

Browse journals · Browse publishers

INDEXED PUBLICATIONS10
CROSSREF CITATIONS9
CROSSREF · CITED PUBLICATIONS20.0%
CROSSREF · MEAN CITATIONS0.9

Crossref citation coverage: 10 / 10 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

10 publications

JOURNAL ARTICLE

Centralised recruitment for senior management in South Africa's public sector: Implications for service delivery

Mosekama Osia Mokhele · Simon Matome Nkgapele

International Journal of Research in Business and Social Science · 2026

Read abstract

This study explored whether centralising human resource management (HRM) for SMS appointments can improve recruitment efficiency, enhance transparency, and curtail patronage, while examining the broader implications for public sector governance and service provision. A qualitative, secondary data-driven systematic review was conducted following an adapted PRISMA protocol, with 16 peer-reviewed and governmental documents (2014 – 2024) retained. Thematic analysis proceeded through open, axial and thematic coding, generating four overarching themes: (1) Control vs autonomy, (2) Equity vs effectiveness, (3) Political legitimacy vs technocratic efficiency, and (4) Hybrid governance potential. The findings revealed that three interrelated challenges dominate the current centralised model: (i) Bureaucratic delays and capacity constraints; (ii) Loss of departmental autonomy; (iii) Contextual insensitivity. Conversely, centralisation delivers standardisation, fairness, and merit-based safeguards, providing a transparent platform for oversight and reducing overt patronage. The study proposes a calibrated hybrid architecture. Implementing the hybrid model aligns with constitutional mandates for merit, equity and accountability, while preserving departmental flexibility essential for effective service delivery. It offers a pragmatic pathway to break the "politicised hiring" cycle, improve vacancy-to-fill rates, and restore public trust in senior appointments across the health, education, water, and fiscal management sectors. By synthesising institutional theoretical perspectives with empirical evidence from South Africa and comparative BRICS cases, this research advances understanding of how centralised HRM can be re-engineered to balance technocratic efficiency with contextual responsiveness. The proposed governance framework provides a replicable blueprint for public-sector reform in resource-constrained, highly politicised environments.

DOI 10.20525/ijrbs.v15i3.49460 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Exploring COVID-19 disruptions and adaptation in teaching and learning at a South African historically disadvantaged university

Neziswa Lucia Petshwa · Tando Rulashe · Kutu Sam Ramolobe

International Journal of Research in Business and Social Science · 2026

Read abstract

This study examines the impact of COVID-19 on a historically disadvantaged university in South Africa’s Eastern Cape, focusing on challenges faced by staff and students during the transition to online learning. Using a qualitative case study approach within an interpretivist paradigm, data were gathered through semi-structured interviews with 20 purposively selected participants. Thematic analysis was applied. The shift to online learning amplified existing inequalities, with limited infrastructure, low digital literacy, and poor connectivity hindering access, especially in rural areas. The study calls for inclusive quality assurance frameworks that address technological and socio-emotional needs. The study offers empirical insight into digital learning challenges at disadvantaged institutions and informs policy on building equitable, student-centred post-pandemic higher education systems rooted in social justice. The study recommends improved digital infrastructure, equitable access to devices and connectivity, and enhanced support for staff and students. It urges institutions to adopt flexible, inclusive teaching models to ensure resilience and equity in digital education.

DOI 10.20525/ijrbs.v15i2.44250 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Assessing the nexus between food (in)security and student academic success among university students: A systematic review

Lilymore Mudziwapasi · Zanele Hartmann · Amy De Raedt

International Journal of Research in Business and Social Science · 2025

Read abstract

Despite the pervasiveness of Food Insecurity (FI) in Higher Education Institutions (HEI), its effects on student success are still not well understood. It is evidenced from studies conducted in HEIs that students report FI as negatively impacting their ability to learn; however, limited studies have objectively explored the nexus between FI and student academic success, and worse still, the scant literature lacks consensus. The extent of FI in HEIs is unknown, which makes this study important, and this will help policymakers set plans to better support students in all areas of their well-being. Using systematic literature review methods, the study assesses research conducted on the relationship between FI and academic success to consolidate the knowledge, demarcate the research gap, and make recommendations for further inquiry and/or policy. The study found that FI is in different forms and is rampant among higher education students, disproportionately affecting those from lower-income households even when receiving financial aid. The results have implications on practice, in that they indicate the need to complement financial aid with advisement and training on financial literacy, as well as food and nutrition workshops, to enhance student purchasing choices and food preparation skills.

DOI 10.20525/ijrbs.v14i7.43770 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Political Activism and Transgender Advocacy Through Poetry: The Case of Lee Mokobe

Andiswa Mvanyashe

International Journal of Research in Business and Social Science · 2025

Read abstract

This paper examines the intersection of political activism and transgender advocacy within Lee Mokobe's poetry, utilising a multidisciplinary methodology that combines thematic literary analysis, socio-political critique, and biographical context. Mokobe, a Cape Town-born transgender poet now based in the United States, employs vivid imagery, narrative voice, and poetic devices to explore themes of identity, societal expectations, resilience, religious conflict, and the quest for acceptance. His poem "What It’s Like to Be Transgender" serves as a case study to demonstrate how personal experience becomes a powerful vehicle for activism and education, highlighting the ongoing struggles faced by transgender individuals both in South Africa and globally. The analysis situates Mokobe’s work within broader socio-political environments, contrasting South Africa’s progressive legal frameworks with persistent societal stigma, violence, and discrimination. The main contribution of this research is to underscore the transformative potential of poetry as a tool for advocacy, emphasising its role in fostering empathy, raising awareness, and influencing educational curricula and public discourse. Through detailed thematic and stylistic analysis, the paper reveals how Mokobe’s poetry not only articulates personal narratives but also challenges systemic injustices, making a compelling case for art as a catalyst for social change and a platform for marginalised voices

DOI 10.20525/ijrbs.v14i7.41030 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Unlocking the power of autobiographical memory: Exploring its potential in enhancing teaching and learning in African contexts

Andiswa Mvanyashe

International Journal of Research in Business and Social Science · 2025

Read abstract

This paper focuses on autobiographical memory. The focus of this paper is to encourage African learners to use autobiographical memory in a classroom setting to write stories and short autobiographies that contribute to their own development, the development of IsiXhosa writing, and revival of the stories of Xhosa learners. This paper also depicts that creative work of African learners could emerge from one’s autobiographical memory work. Encouraging ‘autobiographical memory’ enable remembering the histories of African people in South Africa. This study uses the qualitative research design to explore the potential of autobiographical memory in enhancing teaching and learning in African contexts. The sample is made up of three Xhosa literature books from renowned authors such as Peter Tshobiso Mtuze, Sindiwe Magona, Archibald Campbell Mzolisa Jordan. Key findings from the study show that autobiographical memory helps in preserving culture, challenges colonial histories, and enhances education. The research confirms that the integration of memory-based storytelling into African classrooms will strengthen learning, self-awareness, and cultural knowledge.

DOI 10.20525/ijrbs.v14i5.41020 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

An empirical assessment of financial prudence among South African individuals: investigating savings and investment behaviour

Siphelele Rulashe · Syden Mishi · Sibanisezwe Khumalo · Desiree Hunter

International Journal of Research in Business and Social Science · 2025

Read abstract

This study provides an empirical assessment of financial prudence among South African individuals, focusing on savings and investment behaviour. Prior research highlights a positive correlation between national savings rates and economic growth, with countries exhibiting high saving rates often experiencing stronger economic prosperity. However, as of 2023, South Africa's gross saving rate remains around 17%, ranking the lowest among BRICS nations. In contrast, countries like China and India boast saving rates above 40% and 30% respectively, underscoring South Africa's persistent challenge in fostering a robust savings culture. Despite various initiatives aimed at increasing the national savings rate, these efforts have yet to yield significant improvements. This research explores whether financial prudence characterised by conservative spending and careful planning in the face of future income uncertainty—could contribute to higher personal savings rates. To investigate this, an experimental design was employed where participants were presented with a hypothetical lottery payout scenario to gauge their prudence and its effect on saving behaviour. Analysis of the data indicated that while individuals generally displayed a lack of prudence, prudence itself has a notable influence on savings. Based on these findings, the study recommends that financial products and services in South Africa be designed to be affordable, accessible, and suited to the needs of the population. Additionally, it advocates for government investment in small businesses, job creation, and efforts to attract foreign investment to support a more robust savings culture.

DOI 10.20525/ijrbs.v14i3.38990 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The influence of website use on brand awareness and its sub factors: A Zimbabwean polytechnics perspective

Bekimpilo Bhebe · Marlé Van Eyk · Adele Potgieter

International Journal of Research in Business and Social Science · 2024

Read abstract

The increased digital acumen among students has necessitated institutions to adopt digital marketing platforms such as websites to enhance brand awareness for competitive advantage purposes. The study therefore investigated the influence of website use on brand awareness and its sub-factors in the Zimbabwean polytechnic context. The study adopted the positivist paradigm, a descriptive research design and is quantitative in nature. A self-administered online questionnaire was used to collect primary data and through convenience sampling, 492 valid and reliable responses were collected. The collected data was analysed using descriptive analysis and inferential statistics. The empirical results indicated a statistically significant relationship between website use and brand awareness, specifically when looking at the brand awareness sub-factors of top-of-mind and brand recall in the context of Zimbabwean polytechnics. However, a statistically insignificant relationship was noted between website use and brand recognition. The study proposed contributions to polytechnic marketers on website use to enhance brand awareness for their institutions to ensure competitive advantage. The empirically tested model provides a basis for future research in the marketing of polytechnics.

DOI 10.20525/ijrbs.v13i9.37650 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The effects of employee turnover on the loss of organisational knowledge in South African municipalities

Yanelisa Ndatshe · Mosekama Osia Mokhele · Amina Jakoet-Salie

International Journal of Research in Business and Social Science · 2024

Read abstract

Employee turnover poses a significant challenge for South African municipalities, particularly for retaining tacit organisational knowledge. Therefore, this study assessed how employee turnover impacts organisational tacit knowledge retention in South African municipalities. The study uses secondary data analysis to examine employee turnover in critical positions in various municipalities in South Africa, such as senior management and those earmarked as scarce skills. The findings of this study show that employee turnover significantly negatively impacts tacit organisational knowledge. The findings further revealed that turnover exacerbates the retention of the organisational knowledge gap within municipalities, often leading to diminished service quality and increased operational costs such as recruitment and use of service consultants. Furthermore, the study highlights the gap between rhetoric (policies) and actual practice (implementation) in addressing the issues of service quality and operational costs, noting that existing retention strategies and knowledge management approaches often need to be revised. Questioning the effectiveness of retention strategies, the paper suggests that municipalities require more proactive and innovative approaches to manage turnover and organisational tactical knowledge retention to enhance public service delivery continuity and organisational sustainability. Furthermore, municipalities should integrate retention strategies such as succession planning, continuous training, leadership, and mentorship programmes into a broader municipal governance framework.

DOI 10.20525/ijrbs.v13i7.36737 Crossref citations7 OpenAlex citations
JOURNAL ARTICLE

A trajectory of the establishment of Madibaz YouthLab in crystallising student leadership development at Nelson Mandela University

Bernard Karabo Sebake

International Journal of Research in Business and Social Science · 2023

Read abstract

The formulation of student leadership development has been a focal point and a product of shaping student leaders who occupy positions of leadership in the higher education sector. The persisting challenges of the society find a discomfort in wasted opportunity for any leadership initiative which is not aligned with the policy narrative of African development and nation building. This notion led to a situational response in student leadership development that missed an opportunity to fashion student leadership development that addresses the complex challenges of society. This study intends to pen down the experience of transitioning student leadership towards activating agency for social transformation. It also intends to address how student development must be perceived as an integral part of social innovation and a catalyst for reimagining the future of South Africa for the attainment of a sustainable future. One of the key shortfalls of the transactional approach to student leadership development is how the notion of leadership development in higher education is mismatched from the quadruple helix framework model which demonstrates failure for being futuristic in nature tends to be problematic. In this instance, the study used a quadruple helix framework to justify the transition that map the intention of Nelson Mandela University’s establishment of Madibaz YouthLab. The study is a qualitative conceptual framework using a literature review to argue this important transition. The study conclusion and recommendation are postured to add to the discourse on the reformulation of student leadership development in higher education shifting towards adding value to sustainable development.

DOI 10.20525/ijrbs.v12i10.30992 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

The pitfalls or gaps in monitoring and evaluation tools during Coronavirus disease 2019 era in South African municipalities

Babalo Yekani · Bethuel Sibongiseni Ngcamu · Sareesha Pillay

International Journal of Research in Business and Social Science · 2023

Read abstract

The South African municipalities have continued to demonstrate weaknesses or inadequacies in monitoring and evaluation (M&E). A possible barrier in South African municipalities is a lack of M&E expertise. While M&E can provide valuable insights into the effectiveness and efficiency of a programme, some potential pitfalls and gaps were discovered during coronavirus disease 2019 (COVID-19). A case study design was employed to conduct in-depth and detailed examination within two metropolitan municipalities in the Eastern Cape. A mixed methods approach was adopted in a convergent manner for data collection and analysis. In-depth interviews were utilised to collect data from 13 senior municipal managers at the Nelson Mandela Bay Municipality (NMBM) and the Buffalo City Metropolitan Municipality (BCMM). A total of 191 questionnaires were despatched to municipal employees and 186 were returned, giving a 97% response rate. The findings reflect the weaknesses of M&E policies in the municipalities and paints a picture of M&E not being prioritised in the municipality.  The findings also reflect the current situation at the municipalities concerned, which is that there are pitfalls and gaps when it comes to evaluation measures. Thus, the study concludes that accountability for financial and performance management is non-existent. This study attempts to make a valuable contribution by providing technical assistance, capacity building to ensure that municipalities have effective M&E systems in place to monitor and evaluate service delivery and improve the lives of communities.

DOI 10.20525/ijrbs.v12i10.31010 Crossref citations0 OpenAlex citations