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INDEXED PUBLICATIONS7
CROSSREF CITATIONS8
CROSSREF · CITED PUBLICATIONS85.7%
CROSSREF · MEAN CITATIONS1.14

Crossref citation coverage: 7 / 7 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

7 publications

JOURNAL ARTICLE

Strategic alliances and competitive advantage of commercial banks in Kenya

Augustine Ndemange King’oku · Stephen Makau A. Muathe

International Journal of Research in Business and Social Science · 2024

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Commercial banks in Kenya operate in quite dynamic financial market environment and continue to experience stiff competition in the provision of financial services. The liberation of the financial markets has resulted into an upsurge in the number of institutions providing financial products and services, threatening the future of Kenyan commercial banks. This study aimed at determining the effect of strategic alliances on competitive advantage of commercial banks in Kenya. The objectives were to determine effect of joint ventures, equity alliances, and joint research and development on the competitiveness of Kenyan banks. The following theories informed this research; Resource Based View theory, competitive theory, and resource dependence theory. Causal research design was adopted where all the 42 Kenyan commercial banks formed the target population. Census survey sampling design was applied and semi-structured questionnaire used. Reliability and validity results were used to improve the research instrument prior to the actual data collection. Data was analyzed using descriptive and inferential statistics. Study found that joint venture (?=0.435, p=0.000) equity alliances (?=0.227, p=0.018), and joint research and development (?=0.0.612, p=0.000) had positive significant effects on competitive advantage. With a coefficient of determination (R-square) of 68.9% and overall p-value of 0.000, the study concluded strategic alliances have a statistical significant effect on competitive advantage. The study recommends that managements of commercial banks should fast-truck implementation of such alliances to for improved competitiveness.

DOI 10.20525/ijrbs.v13i5.35871 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Assessing the competitiveness of Absa bank in the South African banking sector

Anos Chitamba · Emmanuel Mutambara · Melanie Lourens

International Journal of Research in Business and Social Science · 2024

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The main goal of this study is to evaluate customer perceptions of the competitiveness of Absa Bank in South Africa. To achieve this objective, the study is divided into two sections, which were designed as the main research questions. The first question aimed to determine customer perceptions of the level of bank competition in South Africa, while the second question focused on customer perceptions of Absa's competitiveness within the South African banking sector. It was revealed through an Absa Bank communication that Barclays Bank (UK), the major shareholder, was withdrawing from Barclays Africa Group aka Absa Bank due to ongoing uncertainties in the African market. This departure has resulted in mixed reactions from the market, with customers expressing skepticism about the potential impact on the bank's performance. The study was conducted at the Durban Central branch, which serves approximately 150,000 customers. A sample of 400 walk-in customers at the branch was selected using a non-probability convenience sampling technique. Out of the 400 questionnaires distributed, 13 were discarded due to incomplete responses. This resulted in 387 questionnaires being returned. The collected data was analysed using the latest computerized Statistical Package for Social Sciences (SPSS) version 24.0. The findings of the study indicate that competition does exist within the banking sector, with banks employing pricing strategies to compete for customers. Most customers perceive Absa Bank as being competitive in the market. As a recommendation, it is suggested that branch management regularly conduct customer surveys to engage customers and identify areas for improvement that can be incorporated into the branch operations.

DOI 10.20525/ijrbs.v13i3.32172 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Assessment of bank's health using analysis risk profile, good corporate governance, earnings, capital (RGEC)

Penia Marsella · Dewi Cahyani Pangestuti

International Journal of Research in Business and Social Science · 2023

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Bank Indonesia Regulation No.13/1/PBI/2011 requires banks to regularly conduct a self-assessment using the RBBR (Risk-based Bank Rating) risk approach at the individual and consolidated levels. This health assessment is called RGEC (Risk Profile, Good Corporate Governance, Earnings, and Capital).  This research aims to determine the effect of bank soundness with Risk Profile, Good Corporate Governance, Earning and Capital on Firm Value at Conventional Banks listed on the Indonesian Stock Exchange for the period 2019 to 2021. The sampling technique used in this study is purposive sampling. The sample criteria are conventional banking companies registered and publish complete annual financial statements that do not merge during 2019–2021. This study used 40 samples based on predetermined criteria. Analysis of the data in this study using Microsoft Excel 2019 and hypothesis testing using panel data regression analysis with the EViews version 12.0 program with a significance level of 5%. The results of this study are (1) Risk Profile using Non-Performing Loan does not affect firm value, (2) Good Corporate Governance has a positive effect on firm value, (3) Earning using Return on Assets has no effect on firm value, (4) Capital using Capital Adequacy Ratio has a positive effect on firm value. The implications of this research for banks are to increase company value; conventional banks can pay attention to the Risk Profile, Good Corporate Governance, Earnings, and Capital (RGEC) to improve their performance and for investors to be a reflection of good information to invest. The limitations of this study are that some banking companies do not publish complete financial statements, and research variables, namely profile risk and earning, do not support the theory, so they require further research.

DOI 10.20525/ijrbs.v12i3.25711 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Phenomenon of bank scams in Bangladesh: Analysis on behavioral issues

Md. Khaled Bin Amir · Md. Zobayer Bin Amir · Mohammad Ariful Islam

International Journal of Research in Business and Social Science · 2022

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The primary purpose of this research study is to reflect on financial anomalies, especially bank scams in Bangladesh. This study is an empirical approach developed through a well-structured Likert-scaled questionnaire to indicate different human behaviors, psychologies, and emotions that considerably impact financial incongruities in Bangladesh. The proposed model supported the structural equation model (SEM) and used SPSS Amos (Version 24) to build an attitudinal and behavioral model that reflects the complex relationships segment of this paper. Results show people try to rationalize irrational, unethical, and impertinent things and issues to achieve self-gain. Furthermore, corporations are treated as an entity for which they cannot be punished. Apart from this, human natures like greediness, dissatisfaction with what people have, societal status, possession and position, competition with peer groups for luxury, and tendency to imitate bad things are also responsible for bank scams in the Bangladeshi economy. Last but not least bad loan and default culture developed in the banking industry of Bangladesh only lacks execution laws, rules, and regulations.

DOI 10.20525/ijrbs.v11i7.19931 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

The performance of rural banks in Indonesia during the Covid-19 pandemic

Sri Mulyati · Nur Fauziah · Arif Singapurwoko · Kartini Kartini

International Journal of Research in Business and Social Science · 2022

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Previous studies analyzing the relationship between the performance of rural banks and the COVID-19 pandemic are very limited in number. This study aims to find out how the impact of the COVID-19 pandemic on the performance of rural banks in Indonesia. This study uses panel regression data to examine the effect of the COVID-19 pandemic on the capital adequacy ratio (CAR) from the capital aspect, non-performing loan (NPL) from the asset quality aspect, return on assets (ROA) from the earning aspect, and cash ratio (CR) from the aspect of liquidity. Our findings explain that the COVID-19 pandemic has a positive effect on CAR and NPL, a negative effect on ROA, and no effect on CR.

DOI 10.20525/ijrbs.v11i6.19381 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Effect of treasury single account (TSA) on the financial performance of commercial banks in Tanzania

Silim Arafa · Pastory Dickson

International Journal of Research in Business and Social Science · 2022

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This paper analyses the effect of the treasury single account (TSA) on the financial performance of commercial banks in Tanzania over the period 2015-2020. The selected commercial banks include NMB Plc, CRDB Plc, EXIM Bank, NBC and DCB in Tanzania’s banking sector. The study employs a descriptive research design and the CAMEL Rating Analysis approach. The findings show that all the selected commercial banks have maintained a strong position on their composite rating system before and after the TSA implementation. They are sound in the aspects of capital adequacy, management quality, earning capacity and liquidity conditions.

DOI 10.20525/ijrbs.v11i2.16392 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Social interaction as a method to solve non-performing loan in bank X of Medan Area, Indonesia

Eben Ezer Pasaribu · Zulkili Lubis · Zulkifli Zulkifli · Rizabuana Ismail

International Journal of Research in Business and Social Science · 2019

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Clients’ non-performing loan is one of the problems faced by a Bank. The differences in character, culture, and people’s socio-economy influence a Bank, through its collectors, to solve the problem of this non-performing loan. The objective of this research was to find out social interaction done by Bank X in solving the non-performing loans of non-performing clients. The research used a qualitative method. The data were gathered by conducting interviews with nine informants – five clients, one collector, and three managers of Bank X in the area of Medan. The result of the research showed that in solving non-performing loan, Bank X did social interaction approach by conducting cooperation in achieving Agreement between collectors and clients, accommodation by understanding clients’ socio-cultural character in order to adjust to clients and to decrease the tension, and contravention by disgracing clients in front of their neighbors.      

DOI 10.20525/ijrbs.v8i6.5660 Crossref citations1 OpenAlex citations