JOURNAL ARTICLEEphrem Habtemichael Redda · Jhalukpreya Surujlal
International Journal of Research in Business and Social Science · 2023
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The tourism industry is a substantial contributor to the South African economy. The main aim of this study is to analyse the tourism industry’s performance during the Covid-19 pandemic, with specific reference to tourism accommodation income, and to shed light on the recovery prospects of the tourism industry and the overall South African economy. The study followed a descriptive research design and quantitative method using secondary data obtained from Statistics South Africa. The data covers a span of over 16 years, from January 2007 to May 2023. Results indicated that the economic impact of the COVID-19 pandemic on the tourism industry was marked by a drastic drop in total income at the height of the pandemic, which coincided with similar performance of the overall economy. The tourism industry as well as the overall economy showed a V-shape recovery with a negative trendline suggesting their recovery potential and the need for sustained efforts by industry players and policymakers for full recovery in the medium term. Among the strategies for full recovery are diverse offerings by tourist accommodation providers, intensified digital marketing campaigns and providing exceptional service experiences.
DOI 10.20525/ijrbs.v12i8.29580 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEPhan Thanh Hoan · Huong Nguyen Thi Le · My Duong Thi Dieu · Tri Tran Duc
International Journal of Business Ecosystem & Strategy · 2023
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Vietnam's tourism industry has been one of the economy's key growth drivers for years. This study examines the relationship between international tourist arrivals, bilateral trade, and income in Vietnam by applying a cointegration model with the panel data of Vietnam and its major global tourism markets. The results show that export and per capita income significantly influence Vietnam's international tourist arrivals from 2008 to 2019. The study also uses causality techniques to test for the direction of causality and found a two-way causal effect from exports and income to international tourist arrivals. These findings suggest that future economic policy should focus more on tourism and trade-related to sustain the growth of the tourism industry and generate more foreign exchange earnings for Vietnam.
DOI 10.36096/ijbes.v5i3.4281 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEDediek Kurniawan · Ely Siswanto · Afwan Hariri Agus Prohimi · Yesiana Ihda Kusnayain
International Journal of Business Ecosystem & Strategy · 2023
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Batu is the most popular destination in East Java and even in Indonesia. Batu continues to develop its tourism potential by developing tourist villages in the Batu area. Tourism villages have become something new in village development by attracting the flow of tourists to rural areas This study will analyze how the quality of service at Brakseng Tourism in Batu, East Java, Indonesia. In knowing the perceptions of consumers (visitors) of Brakseng tourism, researchers used SERQUAL analysis. Based on the calculation of the customer satisfaction index, the visitors to Brakseng have a high level of satisfaction. Safety is a dimension that needs to get the most attention because it is in quadrant A. Attributes in quadrant A are considered important attributes and are a priority and affect user satisfaction. The management is obliged to allocate its resources to improve the performance of the attributes that fall into this quadrant.
DOI 10.36096/ijbes.v5i3.4330 Crossref citations0 OpenAlex citations
JOURNAL ARTICLELintang Ayu Alya Maarif · Kusuma Ratnawati · Raditha Dwi Vata Hapsari
International Journal of Research in Business and Social Science · 2023
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This study examines the effect of authenticity, social media, and destination image on revisit intention. This study uses explanatory research with a quantitative approach. The population in this study were domestic tourists or foreign tourists who had visited tourist destinations in Gianyar at least once. The sampling technique used in the study was purposive sampling. The sample in the study was 250 respondents. Data collection was used through surveys, documentation, and Likert scales to test instruments. The data were analyzed using structural equation model partial least square (SEM-PLS) modeling. The results of this study indicate that authenticity and social media can increase revisit intention. In addition, authenticity and social media can also improve destination image. The destination can also increase revisit intention. Overall destination image) has the most significant influence on destination selection. Destination image can mediate between authenticity and social media on revisit intention. The better the authenticity and utilization of social media in Gianyar tourist destinations, the better the destination image will increase revisit intention. The results of this study suggest that the management of Gianyar tourism can maintain the authenticity of Gianyar tourist destinations and increase the use of social media to attract tourists to revisit Gianyar tourism.
DOI 10.20525/ijrbs.v12i4.26605 Crossref citations8 OpenAlex citations
JOURNAL ARTICLEMlamli Diko
International Journal of Research in Business and Social Science · 2023
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The principal aim of this article, among other crucial determinants, is to elucidate that folklore systemically can be utilised for the sustainable development of tourism in South Africa and in the global sphere. The sociological perspective, through argumentation, is deployed to debate and demonstrate how and why folklore should be gauged and appreciated as an instrument of promoting South Africa’s socioeconomic and development plan. Through the discussions and findings, it becomes evident, therein, that folklore has not been accorded the opportunity to partake in tourism in most African countries, and in particular, South Africa. Given that, it becomes part of the article’s sociological debates to conclusively demonstrate, by appointing three folklore types, how folklore can address the problematised phenomenon. The concluding remarks challenge folklore and tourism scholars to collaboratively open and continue the discourse to serve the country's just and legitimate course. The significance of the article rests on the veracity that folklore and tourism have not been scholarly positioned as complementing or corroborating components in South Africa and elsewhere in the global sphere.
DOI 10.20525/ijrbs.v12i1.227413 Crossref citations17 OpenAlex citations
JOURNAL ARTICLESnenhlanhla Lerato Mokoena · Tatenda Freedom Liambo
International Journal of Research in Business and Social Science · 2023
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Small, Medium, and Micro Enterprises (SMMEs) are the key players in the township tourism sector, which contributes substantially to the growth of the economy in South Africa. Township tourism SMMEs are critical to uplifting the rural and township economies. However, they remain marginalized and continue to struggle to be sustainable. The following paper explains how much township tourism SMMEs use to stay sustainable. The paper aims to identify SMMEs involved in township tourism. The paper also aims to establish factors influencing the sustainability of township tourism SMMEs. In addition, the paper also aims to determine the competitive strategy for the sustainability of township tourism SMMEs. The study adopted a positivist research paradigm through a quantitative approach and a survey research design. As a result of having no reliable available sampling frame, a non-probability sampling strategy was adopted, and relevant data was generated through questionnaires. The data was gathered from 61 owners or managers of township tourism SMMEs, in uMlazi, Durban. This paper’s findings revealed that the most influential factors affecting the sustainability of township tourism SMMEs were a lack of funding, strong business competition, and poor business location. The study's findings revealed that only a few entrepreneurs applied a competitive strategy to their businesses. From the data analyzed, relevant recommendations and conclusions were also drawn
DOI 10.20525/ijrbs.v12i1.23024 Crossref citations7 OpenAlex citations
JOURNAL ARTICLERatna Roostika · Tasya Putri Yumna
International Journal of Business Ecosystem & Strategy · 2023
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This research explores the effectiveness of destination awareness, destination image, perceived quality, and brand engagement on visit intention among TikTok users toward destinations in Yogyakarta. The sample in this research is TikTok users who have seen tourism video content in Yogyakarta. Data was obtained through an online survey constructed with Google Forms which 225 respondents filled out. The data used in this study were analyzed using the PLS-SEM method by SPSS and SmartPLS. According to the research findings, destination awareness and destination image positively impact the perceived quality of TikTok users. Furthermore, perceived quality positively affects the intention to visit and brand engagement for TikTok users. These findings provide implications and empirical studies related to encouraging marketing potential on social media TikTok for visiting the tourism industry in Yogyakarta.
DOI 10.36096/ijbes.v5i1.3936 Crossref citations11 OpenAlex citations