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INDEXED PUBLICATIONS10
CROSSREF CITATIONS15
CROSSREF · CITED PUBLICATIONS70.0%
CROSSREF · MEAN CITATIONS1.5

Crossref citation coverage: 10 / 10 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

10 publications

JOURNAL ARTICLE

Elevating knowledge sharing and communication through Artificial Intelligence: An organizational perspective

Simangele Mkhize · Melanie Lourens

International Journal of Research in Business and Social Science · 2025

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Knowledge-sharing is essential for organizations that seek to maximize collective intelligence, foster collaboration, and enhance employee relations. Effective communication accelerates the exchange of ideas, ensuring that knowledge is shared accurately within groups. Knowledge sharing and organizational communication are essential characteristics of any organization, and employees must support each other to survive internal organizational dynamics. The study aims to understand the relationship between knowledge sharing, organizational communication, and artificial intelligence (AI). The study examined how organizational communication strengthens knowledge sharing and how AI technologies enhance the connection. A systematic literature review analysis was conducted using the PRISMA flow diagram to explore the effect of communication strategies on knowledge sharing and identify how AI tools can streamline these processes. Data from databases such as Google Scholar, Web of Science, and Science Direct were accessed. The analysis indicated that incorporating AI technologies to improve knowledge sharing and organizational communication minimizes costs, increases employee productivity, streamlines workflows, provides faster information retrieval, and enhances decision-making. However, despite its possible benefits, incorporating AI in organizational communication strategies does not come without challenges. The study recommends how organizations can encourage employee knowledge sharing through communications and AI to improve employee relations and organizational performance. It is additionally essential to reflect on how AI can be brought in strategically to break the barriers around effective knowledge sharing and organizational communication. Sharing knowledge and communicating effectively across an organization is more critical than ever in today’s fast-paced business environment.

DOI 10.20525/ijrbs.v14i4.39671 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Realizing potential: a real option perspective on communities of practice in organizational transformation

Tz-Li Wang

International Journal of Research in Business and Social Science · 2024

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This research aims to explore the recognized advantages of Communities of Practice (CoPs) in enhancing knowledge sharing and spurring organizational transformation. Despite their acknowledged importance, CoPs often receive inadequate attention or representation in numerous organizations, likely due to leaders' unfamiliarity or insufficient skills to manage such groups. This study introduces the "Real Option Perspective" as the recommended approach for top executives to understand and leverage CoPs. Initially, it clarifies the concepts of CoPs and the Real Option Perspective, highlighting their significance. These concepts then lay the groundwork for developing a management model for CoPs. The proposed management trajectory for CoPs involves five phases: Investment in CoPs, Recognition of Stagnation, Re-engagement with CoPs, Transition of Value, and finally, Dissolution and Feedback. This research seeks to expand the applicability of the Real Options framework in managing CoPs, providing leaders with strategic insights to fully realize the potential of CoPs in line with organizational objectives.

DOI 10.20525/ijrbs.v13i1.31560 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

How are leaders trusted in the knowledge-sharing process?

Muhammad Abyan Tio Hananta · Andriyastuti Suratman

International Journal of Business Ecosystem & Strategy · 2023

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This study aims to define the effect of transformational leadership on knowledge sharing; this study also seeks to analyze the mediating role of self-efficacy and trust in leaders in the connection between transformational leadership and knowledge sharing. This quantitative study used a questionnaire with a simple random sampling technique to collect data. Questionnaire measurement uses a Likert scale from 1 – 5, distributed with the help of jakpat.net as a media survey. Respondents in this study were staff-level hotel employees throughout Indonesia, with a total of 143 respondents. Data were analyzed and processed by the PLS-SEM method and path analysis. The bootstrapping method is used to test the hypothesis. This study indicates that transformational leadership has a positive and significant impact on knowledge sharing, transformational leadership has a positive and significant effect on self-efficacy, and transformational leadership has a positive and significant impact on trust in leaders. Then self-efficacy and faith in a leader positively and significantly impact knowledge sharing. It has also been confirmed that there is a mediating role of self-efficacy and trust in the leader in the indirect relationship between transformational leadership and knowledge sharing.

DOI 10.36096/ijbes.v5i1.3864 Crossref citations5 OpenAlex citations
JOURNAL ARTICLE

Knowledge management and employee engagement in the hospitality industry

Robert Onyango · Robert K.W. Egessa · Patrick Ojera

International Journal of Research in Business and Social Science · 2022

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Knowledge management is becoming indispensable in organizations since it is a powerful weapon for achieving competitive advantage. However, there is still a dearth of literature for employees and managers in organizations to link their investments in knowledge management and the value the organization gets in terms of employee engagement. This study was designed to assess knowledge management and employee engagement in the hospitality industry in the North Rift region of Kenya. An explanatory research design was adopted with a target population of 580 employees from star-rated hotels in the North Rift region out of which a sample size of 234 respondents was picked. Data was collected using questionnaires and interviews and analyzed using descriptive and inferential statistics using SPSS version 25.0 for quantitative data and thematic analysis of interview data. From findings, knowledge management explained a 50.4 percent variation in employee engagement. A coefficient of .728 indicated that a unit change in knowledge management leads to .728 units of positive change in employee engagement. Knowledge management significantly affects employee engagement thus the rejection of the null hypothesis. The hospitality business should invest in proper employee knowledge-sharing initiatives to enhance employee competence and motivation, resulting in high levels of engagement. The finding of this study can help major stakeholders in the hospitality industry to strengthen knowledge management for employee engagement.

DOI 10.20525/ijrbs.v11i6.19782 Crossref citations4 OpenAlex citations
JOURNAL ARTICLE

The mediating role of explicit knowledge sharing in the relationship between empowering leadership and proactive work behavior in defense industry enterprises

Cemal Zehir · Samet Celebi

International Journal of Research in Business and Social Science · 2022

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This paper aims to investigate the mediating role of explicit knowledge sharing in the relationship between empowering leadership and proactive work behavior in defense industry enterprises. The sample of this study consists of defense industry enterprises operating within the borders of Turkey. A total of 305 survey data were collected from these enterprises using the random sampling method, and 5 survey data among them were eliminated because of missing information, and analyzes were made with a total of 301 survey data. Structural equation modeling was used to test the research model and hypotheses. According to the analysis results of the study, empowering leadership has a positive effect on proactive work behavior and explicit knowledge sharing. In addition, it has been understood that open information sharing has a positive effect on proactive work behavior. Finally, it has been revealed that explicit knowledge sharing has a mediating role in the relationship between empowering leadership and proactive work behavior.

DOI 10.20525/ijrbs.v11i5.18272 Crossref citations5 OpenAlex citations
JOURNAL ARTICLE

The effect of self-efficacy and organizational citizenship behavior toward knowledge sharing

Giova Wulandari · Muafi Muafi

International Journal of Research in Business and Social Science · 2021

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The purpose of this research was to examine and analyze Self-Efficacy and Organizational Citizenship Behavior against Knowledge Sharing mediated by Abusive Supervision. The research was conducted in securities companies that are members of the Indonesia Stock Exchange located in Central Java and Yogyakarta with a sample size of 100 respondents, using quantitative methods. The data collection technique by using a questionnaire that is distributed via a google form. Statistical techniques use SEM (structural Equation Modeling) with the help of SMART PLS software. The research results found ; (i) there is a significant negative influence between Self-Efficacy on Abusive Supervision, (ii) there is a significant negative effect between Organizational Citizenship Behavior on Abusive Supervision, (iii) there is a negative and significant influence between Abusive Supervision on Knowledge Sharing, (iv) there is a positive and significant influence between Self-Efficacy on Knowledge Sharing through Abusive Supervision, (vi) there is a positive and significant influence between Organizational Citizenship Behavior on Knowledge Sharing through Abusive Supervision of employees of securities companies members of the Indonesia Stock Exchange located in Central Java and DIY.  

DOI 10.20525/ijrbs.v10i4.11681 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Correlation between knowledge exchange & combination (KEC) and leader member exchange (LMX)

Dedy Dewanto Soeprapto

International Journal of Research in Business and Social Science · 2021

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The purpose of this study is to understand the relationship between the Knowledge Exchange & Combination (KEC) and the Leader-Member Exchange (LMX). The research uses objects in the construction industry, which have characteristics: intense competition between players, innovation must be created in a short time and is a form of project-based organization. This study uses a unit of analysis of the dyadic relationship between the general manager as the leader and the project manager as a follower, the research sample is in the form of 121 projects scattered throughout the country, while the research object is an SOE construction company in Indonesia. The participation rate was 97.52 percent, namely 118 projects, while the analysis used descriptive statistics and correlation methods. The results showed that the KEC variable was correlated with the LMX variable, especially with the Influence Dimension of 0.789 and the Dimension of Professional Rewards 0.700. Therefore, KEC can be represented by LMX's perception of followers.

DOI 10.20525/ijrbs.v10i4.12352 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Effective knowledge management in the Nigerian banking industry: Indigenous knowledge

Osarumwense Iguisi · Stephen Obeki

International Journal of Business Ecosystem & Strategy · 2019

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Over the years, there have been an escalating shift from manual work to knowledge work all over the world and knowledge workers are in high demand. This study explores how well knowledge management factors such as information technology, organizational culture, measurement, management leadership and support, and human resources management exist in the Nigerian banking industry and it examined how well these critical success factors are being implemented. The study uses study consisted of members of staff of six selected Nigerian banks. A total of 100 copies of research questionnaire were administered to collect data for the study.  The 100 questionnaires were administered to the respondents out of which 72 copies were duly filled and found usable, amounting to 72% response rate. The study found that there is high level of management leadership and support with mean score of 4.01, organizational culture (4.01), measurement (4.02); information technology (4.43), and human resources management practices (4.18). In total, the mean score for knowledge management practice in the Nigerian banking industry is 4.43, making it a highly practiced concept in the Nigerian banking industry. It is recommended that management of banks in Nigeria should invest in knowledge management activities especially in this time that most economies in the world are knowledge-based.

DOI 10.36096/ijbes.v1i3.2810 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Contribution Of Social Capital And Knowledge Management Towards Sme (Small And Medium Enterprises) Fishery In Ambon City

Jolyne Myrell Parera

International Journal of Research in Business and Social Science · 2019

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Globalization era is marked by the vast development of knowledge, technology and information, which is competitively incline. Considering the fact that the global competitiveness continously grows tighter, the paradigm needs to change from resources-based competitiveness to knowledge-based competitiveness. The study on knowledge management towards fishery SMEs (Small and Medium Entreprises) tends to apply tacit knowledge directly among the persons rather than the explicit knowledge. The knowledge management is believed to be invented due to the role of the social capital in the form of trust, norm, and network that proceeds continuously among both the internal SMEs and external institutions. This research was conducted in Ambon as one of the ‘minapolitan area’ in Indonesia, and employed descriptive research method and phenomenology approach based on the assumption of reality reconstruction. As the result, this research found that the knowledge management is evidently created as a form of the social capital role both inside and outside the fishery SMEs areas.

DOI 10.20525/ijrbs.v8i1.1850 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Identifying Silence Climate in Organizations in the Framework of Contemporary Management Approaches

Mustafa Emre Civelek · Mehmet Saim Asci · Murat Cemberci

International Journal of Research in Business and Social Science · 2016

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Dynamic competition conditions in present day bring about the consequence for businesses to face varied problems with each passing day. At this point, current management approaches include studies that would shed light on the new problems of businesses. Organizational Silence, a concept that has recently been being voiced in business world, has come up in such context. Organizational silence could be expressed as the employee behavior of keeping silent about certain negativities due to various reasons in an organization. Since knowledge sharing in modern organizations is of capital importance in terms of responding hastily to the changes in a competitive environment, spread of this behavior of employees to organization culture and climate presents a threat of indifference. In this study, the concept of Organizational Silence is defined and the effects of conceived silence climate on management of organizations are discussed.

DOI 10.20525/ijrbs.v4i4.173 Crossref citations10 OpenAlex citations