CiteNScope — Scholarly Index & Analytics
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Explore the evidence.
Understand the reach.

Research across participating journals · All insights follow your collection filters.

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OpenAlex coverage 100.0% · 4/4 recordsLast OpenAlex observation 23 Oct 2026, 11:28 UTC
PUBLICATIONS4In the selected collection
CROSSREF CITATIONS04/4 with known counts
OPENALEX CITATIONS44/4 with known counts
OPENALEX MEAN1.0Per article with a known count
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topic: Service and Product Innovation Remove ×
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Output and reach

Publication activity alongside incoming citations.

Publication activity

Articles grouped by publication year

Publications

Hover over a year or focus the chart and use arrow keys to inspect values.

2026 is year to date. 0 undated publications excluded.

View data & coverage

Citations received

OpenAlex · year of the citing work

OpenAlex

Hover over a year or focus the chart and use arrow keys to inspect values.

2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

View data & coverage

Research landscape

Leading affiliations and themes in this collection.

Full distributions & methodology ↓

Institutions

University of Zululand1University of Brawijaya1University of the Witwatersrand13/4 records with data

Countries

South Africa2Indonesia1Portugal13/4 records with data

Primary topics

Service and Product Innovation44/4 records with data
Two perspectives on citations

Follow the research impact

Independent sources. Clear time scales.

Lifetime citations by publication year

Crossref and OpenAlex · separate totals for the same publication cohorts

Hover over a year or focus the chart and use arrow keys to inspect values.

Latest lifetime totals, grouped by the cited article’s year. These are not citations received in that year.

View data & coverage

Citations received each year

OpenAlex · incoming citation links grouped by citing-work year

OpenAlex

Hover over a year or focus the chart and use arrow keys to inspect values.

2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

View data & coverage
Annual history: 4/4 articles. Latest history observation: 2026-10-23T11:28:59.135711+00:00. Source totals are never added together.
Research side by side

Compare journals

Select journals to compare the same collection filters. Source totals stay separate. These measures describe research activity, not journal quality.

Leave all unchecked to include every matching journal. Selection affects only comparison charts.
Display range
International Journal of Research in Business and Social Science

Publications

Articles by publication year

View data & coverage

Crossref citations

Latest lifetime totals · grouped by publication year

View data & coverage

OpenAlex citations

Latest lifetime totals · grouped by publication year

View data & coverage

OpenAlex · Citations received

By year of the citing work · 2017–2026

View data & coverage

2026 is year to date. Crossref and OpenAlex lifetime charts share a citation scale. Unknown observations appear as gaps; known zero stays zero. Annual receipts use available OpenAlex histories and may not sum to lifetime totals. 0 undated publications excluded from publication-year charts.

Full analytics report All distributions, publications, comparisons & data provenance
4 MATCHING PUBLICATIONSExplore results →Export CSV ↓
INDEXED PUBLICATIONS4
CROSSREF CITATIONS0
CROSSREF · CITED PUBLICATIONS0.0%
CROSSREF · MEAN CITATIONS0.0

Crossref citation coverage: 4 / 4 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

OpenAlex / Separate citation source

A broader view of this research

DOI-matched OpenAlex observations for the same selected publications. These counts are separate from Crossref and are never added together.

OPENALEX CITATIONS4
DOI MATCH COVERAGE100.0%4 / 4 publications
MEAN · KNOWN COUNTS ONLY1.04 known · 0 unknown
MEDIAN · KNOWN COUNTS ONLY0.0

Observation range: 21 Oct 2026 07:22 UTC — 23 Oct 2026 11:28 UTC. Missing matches are not zero citations. Previous observations may remain if a refresh fails or a DOI no longer matches.

OpenAlex citation distributionNo citations31–516–20021+0Unknown0

Institutions, countries & topics

OpenAlex affiliations and primary-topic classification. Each publication counts once per institution or country; multi-affiliated publications appear in multiple groups, so percentages can sum above 100%. Countries describe author affiliations, not nationality. Topics use one primary topic per publication.

Institutions

3 / 4 with data · 1 missing or unmatched. Percentages use all 4 selected publications.

Countries

3 / 4 with data · 1 missing or unmatched. Percentages use all 4 selected publications.

Primary topics

4 / 4 with data · 0 missing or unmatched. Percentages use all 4 selected publications.

Citation year / OpenAlex

Citations received over time

Incoming citations to the selected publications, grouped by the year of the citing work. This is separate from lifetime citation totals grouped by the cited article’s publication year.

The publication filters above define which articles receive the citations. The citation-year range below only controls this chart and the incoming-citation comparison. Removing publication-year filters includes older articles’ incoming citations too.

Annual history available for 4 / 4 selected publications. Supported display window: 2017–2026; 2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Missing histories and years beyond a saved observation’s window remain unknown (—); partial coverage can understate totals.

Annual-history observations (UTC): 2026-10-21T07:22:52.673097+00:00 — 2026-10-23T11:28:59.135711+00:00. Older observations may be retained after failed or incomplete refreshes.

OpenAlex · Citations received by year

31.50 2017 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 4/42018 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 4/42019 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 4/42020 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 4/42021 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 4/42022 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 4/42023 · All selected publications · OpenAlex · Citations received by year: 1 · Annual history coverage 4/42024 · All selected publications · OpenAlex · Citations received by year: 3 · Annual history coverage 4/42025 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 4/42026 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 4/4 2017201820192020202120222023202420252026
View openalex · citations received by year data & coverage
Citation yearJournal / scopeOpenAlex · Citations received by yearPublicationsAnnual history known
2017All selected publications044/4
2018All selected publications044/4
2019All selected publications044/4
2020All selected publications044/4
2021All selected publications044/4
2022All selected publications044/4
2023All selected publications144/4
2024All selected publications344/4
2025All selected publications044/4
2026All selected publications044/4

Counts represent citation links, not unique citing papers across a journal: one paper citing two selected articles contributes two links. Older citations outside this window are excluded, so annual sums need not equal lifetime totals. OpenAlex methodology ↗

Crossref citation distribution

Latest Crossref totals for the selected publications; not citations received in the selected years.

Mean0.0
Median0.0
No citations41–506–20021+0Unknown0

Unknown counts are excluded from the mean, median and cited-publication rate.

Journal comparison

Same filters, source and counting rules across journals. Descriptive statistics, not a quality ranking.

Journal / publisherPublicationsCrossref citationsOpenAlex citationsOpenAlex coverageCrossref meanCrossref medianCrossref cited %*Crossref coverage
International Journal of Research in Business and Social Science
SSBFNET
4044/40.00.00.04/4 · 100.0%

* Percentage among publications with a known citation count.

Explore publications

View all 4 →

Most cited · Crossref

JOURNAL ARTICLE

Assessing the extent to which small enterprises, inclusive of emerging black businesses engage in service dominant logic practices

Siyasanga Mgoduka · Irrshad Kaseeram · Shalen Heeralal

International Journal of Research in Business and Social Science · 2024

Read abstract

This study is aims to assess the extent to which small enterprises engage in service dominant logic practices. In this study, data was quantitatively collected from 144 service providers of the game and nature reserves in Mpumalanga. The findings revealed a strong positive relationship between the effectiveness of using ICT and the extent to which small enterprises engage in service dominant logic practices. These findings suggest that the use of ICT technologies has a positive effect on the extent to which small businesses engage in service dominant logic practices. The limitation is that this current study is only limited to the tourism industry, in that sense it cannot be generalized to other industries.This study contributes to the existing body of knowledge by assessing the extent to which small enterprises engage in service dominant logic practices. Through the co-creation of value, these small businesses can be sustained. Collaborative relationships between small businesses and dominant firms can enhance the small part that black entrepreneurs now play in the country's tourism industry.  By means of value co-creation, major corporations have the ability to offer small and medium-sized companies (SMMEs) both entrepreneurial experience and skill training

DOI 10.20525/ijrbs.v13i6.35040 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Linking digital transformation and strategic partnership to partnership performance: the mediating role of service innovation

Ahmad Royan Nushobah · Sumiati · Kusuma Ratnawati

International Journal of Research in Business and Social Science · 2023

Read abstract

This research is intended to investigate the effect of digital transformation, strategic partnerships, and service innovation on partnership performance. The population in this study is made up of 95 organizations that are partners of the Ministry of Finance in receiving state revenues. The research is explanatory research with a quantitative approach that collects data by distributing questionnaires to 95 managers from different organizations. The data was analyzed using structural equation modelling and partial least squares with SmartPLS software. The results show that digital transformation has an insignificant effect on partnership performance, while the other variables, namely strategic partnership and service innovation, have a significant effect on partnership performance. However, with the mediating variable service innovation, the effect of both digital transformation and strategic partnership becomes significant. The results of this study suggest that organizations must apply digital transformation to service innovation to obtain the desired partnership performance.

DOI 10.20525/ijrbs.v12i9.30150 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The role of value co-creation in sustaining partner loyalty in B2B business: a service-dominant logic approach

Rendy Ahmad Putra · Budiyanto · Suhermin

International Journal of Research in Business and Social Science · 2023

Read abstract

The primary aim of this research is to investigate the impact of value co-creation utilizing the Service-Dominant Logic (SDL) approach on partner satisfaction, which subsequently fosters loyalty, commitment, and trust among B2B organizations. The present study examined petrogenic partners manufactured by PT Petrokimia Gresik, an Indonesian government-owned enterprise tasked with assisting in the production of organic fertilizers. The present study employed a survey methodology to gather data from 139 petrogenic supplier partners. As a form of SDL, value co-creation with supply partners through training, development programs, knowledge sharing, and standard-setting influences their satisfaction with the cooperative relationship, which ultimately increases their commitment and loyalty to PT Petrokimia Gresik and fosters trust. The findings of this research indicate that business-to-business (B2B) organizations must prioritize their relationships with business partners, particularly suppliers. By engaging suppliers in the value co-creation process, organizations can foster supplier loyalty and satisfaction, ultimately leading to the achievement of high-quality production outcomes.

DOI 10.20525/ijrbs.v12i9.30560 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

An empirical investigation into organizational level antecedents of value co-destruction in Lisbon, Portugal: A hospitality sector case

Tinashe Chuchu · Maria Nascimento Cunha · Eugine Tafadzwa Maziriri

International Journal of Research in Business and Social Science · 2021

Read abstract

In recent years, scholars have begun to dedicate their attention to destructive relationships as a critical component of organizational life. Prior research has approached it from various points of view, such as trust and partnering, project management, and relational coordination. The purpose of this research is to explore organizational level antecedents of value co-destruction in Lisbon, Portugal within the hospitality sector. The research was quantitative in nature, adopting the survey method. To measure the proposed hypotheses, a unique conceptual model was developed with leadership support, supportive organizational climate, value co-destruction, and commitment to value co-creation as constructs. Data was collected from the hospitality sector of Lisbon, Portugal where 600 responses were obtained for analysis. All participants were employees from the hospitality sector. Key findings revealed that leadership support was dominant in comparison to the other constructs based on how high it loaded as a factor. In addition, a high perception of a supportive organizational climate among service employees will result in a low occurrence of value co-destruction in their organization. Further research direction on the subject is proposed.

DOI 10.20525/ijrbs.v10i6.13260 Crossref citations4 OpenAlex citations

Selected results

JOURNAL ARTICLE

Assessing the extent to which small enterprises, inclusive of emerging black businesses engage in service dominant logic practices

Siyasanga Mgoduka · Irrshad Kaseeram · Shalen Heeralal

International Journal of Research in Business and Social Science · 2024

Read abstract

This study is aims to assess the extent to which small enterprises engage in service dominant logic practices. In this study, data was quantitatively collected from 144 service providers of the game and nature reserves in Mpumalanga. The findings revealed a strong positive relationship between the effectiveness of using ICT and the extent to which small enterprises engage in service dominant logic practices. These findings suggest that the use of ICT technologies has a positive effect on the extent to which small businesses engage in service dominant logic practices. The limitation is that this current study is only limited to the tourism industry, in that sense it cannot be generalized to other industries.This study contributes to the existing body of knowledge by assessing the extent to which small enterprises engage in service dominant logic practices. Through the co-creation of value, these small businesses can be sustained. Collaborative relationships between small businesses and dominant firms can enhance the small part that black entrepreneurs now play in the country's tourism industry.  By means of value co-creation, major corporations have the ability to offer small and medium-sized companies (SMMEs) both entrepreneurial experience and skill training

DOI 10.20525/ijrbs.v13i6.35040 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Linking digital transformation and strategic partnership to partnership performance: the mediating role of service innovation

Ahmad Royan Nushobah · Sumiati · Kusuma Ratnawati

International Journal of Research in Business and Social Science · 2023

Read abstract

This research is intended to investigate the effect of digital transformation, strategic partnerships, and service innovation on partnership performance. The population in this study is made up of 95 organizations that are partners of the Ministry of Finance in receiving state revenues. The research is explanatory research with a quantitative approach that collects data by distributing questionnaires to 95 managers from different organizations. The data was analyzed using structural equation modelling and partial least squares with SmartPLS software. The results show that digital transformation has an insignificant effect on partnership performance, while the other variables, namely strategic partnership and service innovation, have a significant effect on partnership performance. However, with the mediating variable service innovation, the effect of both digital transformation and strategic partnership becomes significant. The results of this study suggest that organizations must apply digital transformation to service innovation to obtain the desired partnership performance.

DOI 10.20525/ijrbs.v12i9.30150 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The role of value co-creation in sustaining partner loyalty in B2B business: a service-dominant logic approach

Rendy Ahmad Putra · Budiyanto · Suhermin

International Journal of Research in Business and Social Science · 2023

Read abstract

The primary aim of this research is to investigate the impact of value co-creation utilizing the Service-Dominant Logic (SDL) approach on partner satisfaction, which subsequently fosters loyalty, commitment, and trust among B2B organizations. The present study examined petrogenic partners manufactured by PT Petrokimia Gresik, an Indonesian government-owned enterprise tasked with assisting in the production of organic fertilizers. The present study employed a survey methodology to gather data from 139 petrogenic supplier partners. As a form of SDL, value co-creation with supply partners through training, development programs, knowledge sharing, and standard-setting influences their satisfaction with the cooperative relationship, which ultimately increases their commitment and loyalty to PT Petrokimia Gresik and fosters trust. The findings of this research indicate that business-to-business (B2B) organizations must prioritize their relationships with business partners, particularly suppliers. By engaging suppliers in the value co-creation process, organizations can foster supplier loyalty and satisfaction, ultimately leading to the achievement of high-quality production outcomes.

DOI 10.20525/ijrbs.v12i9.30560 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

An empirical investigation into organizational level antecedents of value co-destruction in Lisbon, Portugal: A hospitality sector case

Tinashe Chuchu · Maria Nascimento Cunha · Eugine Tafadzwa Maziriri

International Journal of Research in Business and Social Science · 2021

Read abstract

In recent years, scholars have begun to dedicate their attention to destructive relationships as a critical component of organizational life. Prior research has approached it from various points of view, such as trust and partnering, project management, and relational coordination. The purpose of this research is to explore organizational level antecedents of value co-destruction in Lisbon, Portugal within the hospitality sector. The research was quantitative in nature, adopting the survey method. To measure the proposed hypotheses, a unique conceptual model was developed with leadership support, supportive organizational climate, value co-destruction, and commitment to value co-creation as constructs. Data was collected from the hospitality sector of Lisbon, Portugal where 600 responses were obtained for analysis. All participants were employees from the hospitality sector. Key findings revealed that leadership support was dominant in comparison to the other constructs based on how high it loaded as a factor. In addition, a high perception of a supportive organizational climate among service employees will result in a low occurrence of value co-destruction in their organization. Further research direction on the subject is proposed.

DOI 10.20525/ijrbs.v10i6.13260 Crossref citations4 OpenAlex citations

Data coverage & freshness

Source coverage refers to this result set; a publication may occur in several sources. Sync times refer to contributing journals.

Missing abstracts: 0 · Missing authors: 0 · Missing publication dates: 0 · Dates without day precision: 0

SourceMost recent successful journal syncLatest attempt
crossref21 Oct 2026 07:22 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 07:22 UTC
ojs-rest21 Oct 2026 07:22 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 06:46 UTC
oai-pmh20 Oct 2026 19:55 UTC · ijrbscomplete · ijrbs · 20 Oct 2026 19:50 UTC
openalex-enrichment21 Oct 2026 07:23 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 07:22 UTC
Full import history & methodology →