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OpenAlex coverage 100.0% · 65/65 recordsLast OpenAlex observation 01 Nov 2026, 16:47 UTC
PUBLICATIONS65In the selected collection
CROSSREF CITATIONS6565/65 with known counts
OPENALEX CITATIONS7365/65 with known counts
OPENALEX MEAN1.12Per article with a known count
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Output and reach

Publication activity alongside incoming citations.

Publication activity

Articles grouped by publication year

Publications

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2026 is year to date. 0 undated publications excluded.

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Citations received

OpenAlex · year of the citing work

OpenAlex

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2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

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Two perspectives on citations

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Independent sources. Clear time scales.

Lifetime citations by publication year

Crossref and OpenAlex · separate totals for the same publication cohorts

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Latest lifetime totals, grouped by the cited article’s year. These are not citations received in that year.

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Citations received each year

OpenAlex · incoming citation links grouped by citing-work year

OpenAlex

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2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

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Annual history: 65/65 articles. Latest history observation: 2026-11-01T16:47:38.748428+00:00. Source totals are never added together.
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International Journal of Business Ecosystem & Strategy

Publications

Articles by publication year

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Crossref citations

Latest lifetime totals · grouped by publication year

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OpenAlex citations

Latest lifetime totals · grouped by publication year

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OpenAlex · Citations received

By year of the citing work · 2017–2026

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2026 is year to date. Crossref and OpenAlex lifetime charts share a citation scale. Unknown observations appear as gaps; known zero stays zero. Annual receipts use available OpenAlex histories and may not sum to lifetime totals. 0 undated publications excluded from publication-year charts.

Full analytics report All distributions, publications, comparisons & data provenance
65 MATCHING PUBLICATIONSExplore results →Export CSV ↓
INDEXED PUBLICATIONS65
CROSSREF CITATIONS65
CROSSREF · CITED PUBLICATIONS43.1%
CROSSREF · MEAN CITATIONS1.0

Crossref citation coverage: 65 / 65 publications (100.0%). Latest observation: 21 Oct 2026, 00:14 UTC. Means and percentages use records with known counts.

OpenAlex / Separate citation source

A broader view of this research

DOI-matched OpenAlex observations for the same selected publications. These counts are separate from Crossref and are never added together.

OPENALEX CITATIONS73
DOI MATCH COVERAGE100.0%65 / 65 publications
MEAN · KNOWN COUNTS ONLY1.1265 known · 0 unknown
MEDIAN · KNOWN COUNTS ONLY0

Observation range: 22 Oct 2026 01:08 UTC — 01 Nov 2026 16:47 UTC. Missing matches are not zero citations. Previous observations may remain if a refresh fails or a DOI no longer matches.

OpenAlex citation distributionNo citations371–5266–20221+0Unknown0

Institutions, countries & topics

OpenAlex affiliations and primary-topic classification. Each publication counts once per institution or country; multi-affiliated publications appear in multiple groups, so percentages can sum above 100%. Countries describe author affiliations, not nationality. Topics use one primary topic per publication.

Institutions

65 / 65 with data · 0 missing or unmatched. Percentages use all 65 selected publications.

Countries

65 / 65 with data · 0 missing or unmatched. Percentages use all 65 selected publications.

Primary topics

65 / 65 with data · 0 missing or unmatched. Percentages use all 65 selected publications.

Job Satisfaction and Organizational Behavior4 6.2%E-Government and Public Services3 4.6%Crime, Illicit Activities, and Governance3 4.6%Entrepreneurship Studies and Influences2 3.1%Work-Family Balance Challenges2 3.1%Information and Cyber Security2 3.1%Corruption and Economic Development2 3.1%Doctoral Education Challenges and Solutions2 3.1%Public Administration in Developing Nations2 3.1%Management and Organizational Practices2 3.1%SMEs Development and Digital Marketing2 3.1%Local Governance and Planning2 3.1%Substance Abuse Treatment and Outcomes1 1.5%Technology Adoption and User Behaviour1 1.5%Auditing, Earnings Management, Governance1 1.5%Quality and Supply Management1 1.5%Public Policy and Administration Research1 1.5%Blockchain Technology Applications and Security1 1.5%Impact of Technology on Adolescents1 1.5%Economic Growth and Productivity1 1.5%International Business and FDI1 1.5%Energy, Environment, Economic Growth1 1.5%Sustainable Supply Chain Management1 1.5%Crime Patterns and Interventions1 1.5%Early Childhood Education and Development1 1.5%Digital Marketing and Social Media1 1.5%Policing Practices and Perceptions1 1.5%Misinformation and Its Impacts1 1.5%Smart Cities and Technologies1 1.5%Poverty, Education, and Child Welfare1 1.5%Pharmaceutical Economics and Policy1 1.5%Supply Chain Resilience and Risk Management1 1.5%Outsourcing and Supply Chain Management1 1.5%Energy Efficiency and Management1 1.5%FinTech, Crowdfunding, Digital Finance1 1.5%Corporate Management and Leadership1 1.5%Food Supply Chain Traceability1 1.5%Cybercrime and Law Enforcement Studies1 1.5%Strategic Planning and Analysis1 1.5%Organizational Change and Leadership1 1.5%Unemployment and Economic Growth1 1.5%Technostress in Professional Settings1 1.5%Artificial Intelligence in Law1 1.5%Benford’s Law and Fraud Detection1 1.5%AI and HR Technologies1 1.5%Border Security and International Relations1 1.5%Local Economic Development and Planning1 1.5%Impact of AI and Big Data on Business and Society1 1.5%Artificial Intelligence in Education1 1.5%
Citation year / OpenAlex

Citations received over time

Incoming citations to the selected publications, grouped by the year of the citing work. This is separate from lifetime citation totals grouped by the cited article’s publication year.

The publication filters above define which articles receive the citations. The citation-year range below only controls this chart and the incoming-citation comparison. Removing publication-year filters includes older articles’ incoming citations too.

Annual history available for 65 / 65 selected publications. Supported display window: 2017–2026; 2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Missing histories and years beyond a saved observation’s window remain unknown (—); partial coverage can understate totals.

Annual-history observations (UTC): 2026-10-22T01:08:25.816223+00:00 — 2026-11-01T16:47:38.748428+00:00. Older observations may be retained after failed or incomplete refreshes.

OpenAlex · Citations received by year

3316.50 2017 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 65/652018 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 65/652019 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 65/652020 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 65/652021 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 65/652022 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 65/652023 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 65/652024 · All selected publications · OpenAlex · Citations received by year: 8 · Annual history coverage 65/652025 · All selected publications · OpenAlex · Citations received by year: 33 · Annual history coverage 65/652026 · All selected publications · OpenAlex · Citations received by year: 32 · Annual history coverage 65/65 2017201820192020202120222023202420252026
View openalex · citations received by year data & coverage
Citation yearJournal / scopeOpenAlex · Citations received by yearPublicationsAnnual history known
2017All selected publications06565/65
2018All selected publications06565/65
2019All selected publications06565/65
2020All selected publications06565/65
2021All selected publications06565/65
2022All selected publications06565/65
2023All selected publications06565/65
2024All selected publications86565/65
2025All selected publications336565/65
2026All selected publications326565/65

Counts represent citation links, not unique citing papers across a journal: one paper citing two selected articles contributes two links. Older citations outside this window are excluded, so annual sums need not equal lifetime totals. OpenAlex methodology ↗

Crossref citation distribution

Latest Crossref totals for the selected publications; not citations received in the selected years.

Mean1.0
Median0
No citations371–5276–20121+0Unknown0

Unknown counts are excluded from the mean, median and cited-publication rate.

Journal comparison

Same filters, source and counting rules across journals. Descriptive statistics, not a quality ranking.

Journal / publisherPublicationsCrossref citationsOpenAlex citationsOpenAlex coverageCrossref meanCrossref medianCrossref cited %*Crossref coverage
International Journal of Business Ecosystem & Strategy
Bussecon International Academy
65657365/651.0043.165/65 · 100.0%

* Percentage among publications with a known citation count.

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Most cited · Crossref

JOURNAL ARTICLE

Artificial Intelligence for detecting and preventing procurement fraud

Chiji Longinus Ezeji

International Journal of Business Ecosystem & Strategy · 2024

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The utilization of powerful machine learning models in artificial intelligence offers novel prospects for the identification of fraudulent activities. Artificial Intelligence (AI) is a revolutionary technological tool that enhances the ability to detect and prevent fraud by improving efficiency and effectiveness. This research offers a thorough examination of the utilization of artificial intelligence technology in the realm of procurement fraud prevention and detection. Additionally, it highlights the obstacles that arise when employing machine learning techniques for the purpose of identifying and preventing fraudulent activities. A mixed methods approach was employed in this study, wherein data was collected through an unstructured interview and questionnaire. We conducted a comprehensive review of relevant scholarly articles and online resources. The findings indicate that fraudsters are progressively advancing in their skills, which poses a significant challenge in detecting fraudulent activities. The advent of AI in fraud detection has demonstrated its transformative impact. AI has achieved unparalleled precision and velocity in crime detection and prevention, surpassing the capabilities of any human. Artificial intelligence (AI) enhances the capacity for automation. Accessing unstructured data in the form of spreadsheets, digital documents, and email inboxes poses a significant issue for the procurement function. In order to achieve a successful procurement transformation, businesses should prioritize the creation of essential tools, guarantee acceptance through the establishment of a superior user experience, and integrate both novel and pre-existing technology. It is imperative to disseminate knowledge to the general public regarding the escalating sophistication of artificial intelligence (AI) in the realm of fraud detection and prevention. This includes elucidating the potential benefits of AI in identifying patterns of suspicious activities, assessing its efficacy in predicting potential threats or fraudulent activities prior to their manifestation, and exploring its utility in analyzing historical data pertaining to both familiar and unfamiliar forms of fraudulent behavior.

DOI 10.36096/ijbes.v6i1.47712 Crossref citations15 OpenAlex citations
JOURNAL ARTICLE

Digital transformation and its role in FMCG supply chain resilience

Kudakwashe Tazvivinga · Alexander Samuels

International Journal of Business Ecosystem & Strategy · 2024

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The main aim was to determine how the supply chains of the FMCG industry may enhance their resilience through the adoption of digital technologies. Additionally, enhancing visibility and transparency through the augmentation of operational efficiency to elevate overall performance. This analysis utilised the Uncertainty Framework theory, which provides a systematic approach for identifying, categorising, and managing uncertainties within the supply chain. Organisations can formulate strategies to effectively manage and mitigate risks by understanding the many dimensions of uncertainty within the supply chain and their interrelations. The research utilised a qualitative methodology, gathering data via semi-structured interviews with 25 supply chain specialists and senior executives possessing extensive experience in the FMCG sector. The study's findings indicate that digital transformation enhances agility, transparency, and data-driven decision-making, which is crucial for bolstering the resilience of the FMCG supply chain. Six themes emerged from the findings: data-driven decision-making, supply chain visibility and transparency, automation and robots, collaborative platforms and ecosystems, predictive analytics and forecasting, and traceability and sustainability. The research will enhance our understanding of the implementation of digital transformation initiatives throughout FMCG supply chains. This involves analysing the application of digital technologies in supply chain operations. The study may ascertain the impact of these technologies on various resilience criteria, including flexibility, agility, visibility, and responsiveness, by analysing the role of digital transformation in FMCG supply chains. The research findings can assist supply chain managers in making educated decisions on investments and strategic planning for digital transformation initiatives.Research on digital transformation in the FMCG sector is limited, particularly on these unprecedented upheavals. Moreover, there is little study connecting digital transformation with sustainability and resilience in FMCG supply chains, which is essential for comprehending how these projects might collaboratively enhance robust supply systems.

DOI 10.36096/ijbes.v6i5.6065 Crossref citations6 OpenAlex citations
JOURNAL ARTICLE

Cyber policy for monitoring and regulating cyberspace and cyber security measures for combating technologically enhanced crime in South Africa

Chiji Longinus Ezeji

International Journal of Business Ecosystem & Strategy · 2024

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Advancements in science and technology has resulted in substantial transformations inside society. The telecommunications sector has established cyberspace, a virtual domain for online communication, data exchange, and digital interactions. This platform enables individuals to interact and cultivate relationships worldwide, fostering a sense of proximity despite geographical separation. Nonetheless, these improvements provide concerns, since there has been an increase in cyber victimisation via cyberspace, the internet, computer networks, and online systems. Criminals are progressively utilising these technologies to perpetrate illicit actions, endangering individuals, governments, organisations, and institutions.This study analyses the evaluation of cyber policies for regulating, monitoring, and supervising cyberspace activities, along with the implementation of cybersecurity measures to address technologically advanced crime. A mixed methods strategy, including qualitative and quantitative methodologies, was employed for data collecting. The research revealed that although cyberspace provides avenues for social contact, idea exchange, information dissemination, commercial transactions, and additional activities, it remains susceptible to cyber threats including ransomware, fraud, warfare, terrorism, trafficking, and breaches of privacy. Formulating cyber regulations to regulate actions in cyberspace is crucial for efficient law enforcement, alongside the establishment of a cybersecurity framework to safeguard critical cyber systems and bolster security protocols across several sectors. To safeguard both the public and private sectors against cybersecurity risks, it is essential to create and execute plans. These tactics encompass the regular evaluation and auditing of security systems, investment in cybersecurity training programs, maintenance of current systems, formulation and rehearsal of incident response plans, and dissemination of information among experts and professionals.

DOI 10.36096/ijbes.v6i5.6705 Crossref citations5 OpenAlex citations
JOURNAL ARTICLE

Emerging technologies and cyber-crime: strategies for mitigating cyber-crime and misinformation on social media and cyber systems

Chiji Longinus Ezeji

International Journal of Business Ecosystem & Strategy · 2024

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Currently, numerous institutions, organisations, and governments globally have issues associated with rising technological crimes and misinformation within cyber systems, which jeopardise societal faith in these entities. A cyber-system is a framework that employs cyberspace and encompasses information infrastructures, along with individuals and other entities engaged in the system's business operations and activities. Social media platforms facilitate communication, commercial transactions, and various lucrative endeavours. Nonetheless, these sites have been utilised by cybercriminals and fraudsters for nefarious activities, including executing assaults on their targets and disseminating misinformation. This article examines the assessment of developing technological crimes on social media platforms and techniques for mitigating disinformation in cyber networks. A mixed-method approach was employed for data collecting, incorporating both qualitative and quantitative techniques, with unstructured interviews and surveys. The findings indicated that disinformation has adversely affected multiple sectors, including health, social, security, and education. Conspiracy theorists have utilised cyber systems and social media platforms to propagate misinformation, while fraudsters and cybercriminals have exploited these mediums to victimise individuals. Recommendations encompass the necessity for governmental regulation of online activities, the education of cyber system and social media users to exercise caution regarding their online conduct, the implementation of robust cyber policies and legislation, the verification and authentication of information prior to dissemination, the training and retraining of criminal justice officials, and the engagement of cyber law enforcement to scrutinise messages and information traversing cyber systems and social media platforms. tem. Social media platforms are used for communication, business transactions, and other profitable initiatives. However, these platforms have also been exploited by cyber criminals and fraudsters for malicious activities, such as launching attacks on their targets and spreading false information. This paper focuses on evaluating emerging technology crimes on social media platforms and strategies for reducing misinformation on cyber systems. A mixed method was used for data collection, including qualitative and quantitative methods, as well as unstructured interviews and questionnaires. The findings revealed that misinformation has had negative impacts on various sectors including health, social, security, and education. Cyber systems and social media platforms have been used by conspiracy theorists to disseminate false information, while fraudsters and cybercriminals have victimized their targets using social media and other cyber systems. Recommendations include the need for government regulation of online activities, educating cyber system and social media users to be cautious about their online activities, implementing effective cyber policies and legislation, verifying and authenticating information before sharing, training and retraining criminal justice officials, and engaging cyber cops to filter messages and information passing through cyber systems and social media platforms.

DOI 10.36096/ijbes.v6i4.6353 Crossref citations4 OpenAlex citations
JOURNAL ARTICLE

Corruption in South Africa: an ongoing challenge to good governance

Shikha Vyas-Doorgapersad

International Journal of Business Ecosystem & Strategy · 2024

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The article seeks to examine the phenomenon of corruption within the specific context of South Africa. The primary inquiry posed in the study is, 'What are the instances and underlying factors contributing to corruption in South Africa?' Corruption arises from a multitude of factors, including avarice, the pursuit of authority, and the dynamics of elite networking, among others. The presence of these factors within the nation fosters an atmosphere of impropriety at both the political and bureaucratic tiers of governance. The nation has instituted a range of anti-corruption bodies and strategies; however, the existing gaps in implementation pose significant obstacles to the effective realisation of these initiatives, thereby hindering efforts to combat or mitigate the prevalence of corruption. The research adopts a qualitative methodology and employs desktop analysis to gather information. The information was obtained through a thorough examination of existing literature and document analyses. The information underwent evaluation through conceptual and documentary content analysis. The findings indicate that cultural and normative frameworks that undermine democracy and the Bill of Rights are perpetuated by corruption. The ethical frameworks that dictate institutional ethics stand in contrast to the principles of public administration. The populace may experience a decline in trust towards governmental institutions and their operations due to the capacity to question the integrity of their elected officials. The article culminates in a proposal for the establishment of codes, strategies, and a culture governed by ethical principles, aimed at fostering ethical values among both employees and employers. It is of paramount significance that individuals embrace personal responsibility and accountability to engage ethically within the workplace, thereby contributing to the overarching organisational culture and values. This research enhances the understanding of public governance, human resource management, organisational development, and leadership studies.

DOI 10.36096/ijbes.v6i4.6363 Crossref citations3 OpenAlex citations

Selected results

JOURNAL ARTICLE

Governance‑Driven Integration of Multi‑Source Renewable Energy Systems in South African Private Hospitals

Cynthia Khoza · Blessing Takawira · Rebecca Hanlin

International Journal of Business Ecosystem & Strategy · 2026

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This study investigates how a major South African private hospital group adopts and scales multiple renewable energy sources (MRES) within a mission-critical healthcare environment characterised by chronic grid instability. Using a qualitative single‑case study design, the research draws on semi-structured interviews with senior executives and technical managers, complemented by documentary analysis, to explore the barriers, enablers and governance mechanisms underpinning MRES adoption. The results reveal that financial and economic constraints, regulatory fragmentation, legacy infrastructure, and supply chain limitations constitute multidimensional barriers. In contrast, economic viability, executive leadership, risk-managed implementation, and energy-security imperatives serve as decisive enablers. The study demonstrates that effective adoption arises not from technology choices alone, but from an integrated organisational approach that combines diversified energy portfolios, phased implementation strategies, contractual procurement, and structured sustainability governance. The proposed Integrated MRES Adoption Framework synthesises these dimensions, offering a holistic model for energy transition in high-risk medical settings. The study concludes that hospitals can meaningfully advance renewable energy penetration when technical diversification is embedded within robust governance, financial feasibility assessments, and patient-safety-aligned risk management. Limitations include a single-case scope and senior-level perspectives; future research should compare public and private systems, evaluate long-term performance, and deepen inquiry into staff-level change processes.

DOI 10.36096/ijbes.v8i4.12510 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Beyond Authority: The Effect of Relational Leadership on Employee Compensation Perceptions within a South African Organisation

Jeremy Mitonga-Monga · Linda Lefeletse Ratau · Babalwa Charmaine Mlanjeni · Liako Samantha Mojela

International Journal of Business Ecosystem & Strategy · 2026

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Relational leadership is a key antecedent of employee attitudes and rewards perceptions. However, empirical evidence linking its specific dimensions to compensation outcomes within South Africa’s context remains limited. Drawing on social exchange and equity theories, this study examines how specific relational leadership dimensions influence compensation perceptions. Data was collected from (N = 122) permanently employed personnel at a South African organisation, using a quantitative, cross-sectional design and validated self-report measures. The data was analysed by using Pearson correlations and multiple regression to predict employee compensation through relational leadership. The ethical component emerged as the most consistent and dominant predictor of employee compensation across all models. The empowering component showed significance in one model, but the dimensions usually linked to RLP, including inclusive, caring, and visionary components, had no statistically significant impact on reward outcomes. These findings highlight a critical distinction between behaviours that foster a supportive climate and those that validate the structural legitimacy of reward systems. The study concluded that in socio-economically complex environments like South Africa, employees prioritise ethical governance and fairness over interpersonal warmth when evaluating compensation. Consequently, organisations should prioritise ethical decision-making and transparent accountability in LDPs to enhance satisfaction and perceived equity.

DOI 10.36096/ijbes.v8i4.13650 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Organisational Culture as a Driver or Barrier to Organisational Change in Developing Countries: A Systematic Review

Samuel Kaleke · Jeremy Mitonga Monga · Joyce Toendepi

International Journal of Business Ecosystem & Strategy · 2026

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This systematic review examines how organisational culture (OC) influences organisational change in developing countries, addressing a literature gap concentrated in Western, high-income contexts. Following PRISMA 2020 guidelines, we analysed 35 studies published between 2000 and 2025, spanning healthcare, manufacturing, higher education, public administration, and finance across 15 developing nations. The synthesis employed thematic analysis guided by the Competing Values Framework and institutional theory. Results indicate that organisational culture operates as a contingent mediator rather than a uniform driver or barrier. Clan culture consistently facilitates change through empowerment, trust, and participative decision-making. Conversely, a hierarchy culture typically impedes implementation through centralised authority, information hoarding, and suppressed psychological safety. Adhocracy and market cultures produce context-dependent effects, moderated by sectoral constraints and managerial practices. National cultural dimensions, political interference, and resource scarcity significantly moderate these relationships, often neutralising formal change policies. The findings demonstrate that change management practices mediate the culture-outcome link but require multi-level alignment to succeed. This review contributes a contextual model for OC-change dynamics, extending Western frameworks by showing that hierarchy in developing contexts is frequently an institutionalised norm rather than a managerial preference. Practically, the study provides evidence-based guidance for diagnosing cultural fit, adapting change strategies to national realities, and addressing systemic resource constraints.

DOI 10.36096/ijbes.v8i4.13520 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Strategic leadership sensemaking of GenAI transformation in an African financial institution

Vusi Martin Vilakati · Joyce Toendepi

International Journal of Business Ecosystem & Strategy · 2026

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Organisations in emerging markets, particularly on the African continent, are transitioning from linear value chains towards complex platform ecosystems, and Generative Artificial Intelligence is accelerating this shift. GenAI introduces new skill demands, hybrid human-machine roles, and the need for adaptive continuous learning. In the African context, leaders must navigate this alongside infrastructural brittleness, institutional voids, and the need for contextually grounded governance. This study explored how senior leaders in an African financial institution make sense of and navigate GenAI-enabled transformation. The study adopted a qualitative, exploratory, and constructivist case design, involving the purposive sampling of seven senior leaders from a financial institution, who were interviewed. Data was thematically analysed. The findings reveal that in some African emerging economies, financial institutions face transformational challenges stemming from strategic misalignment, capability fragmentation, and tensions between global technological pressures and locally rooted ethical expectations. The study provides a contextually grounded account of how senior leaders in an African financial institution interpret GenAI-enabled transformation amid infrastructural fragility and institutional voids, guiding executives and policymakers in creating sustainable value within GenAI-driven digital ecosystems. The value-add of the article lies in challenging the applicability of canonical Western-centric models to African contexts and in advancing a contextually grounded understanding of leadership sensemaking.    

DOI 10.36096/ijbes.v8i3.11870 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Designing effective cybersecurity warnings: The role of message framing and cognitive load in digital banking

Lee-Anne Holmes · Fani Radebe · Kennedy Njenga

International Journal of Business Ecosystem & Strategy · 2026

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How users perceive and respond to cybersecurity warning messages under cognitively demanding conditions can result in unintended cybersecurity failures. Digital banking environments can create cognitively demanding conditions, as users are required to make quick decisions while managing many other routine tasks. This can lead to cognitive overload and pressure to comply with cybersecurity warning messages. This study examined how cybersecurity messages are framed and how this framing could influence behavioural responses under cognitively demanding conditions. The study draws on behavioural and psychological perspectives, including the Cognitive Bias Theory, the Framing Effect, and the Cognitive Load Theory, offering critical insights into compliance cybersecurity behaviour. A quantitative survey was administered to 267 South African users in digital banking environments. Path analysis, an extension of multiple regression analysis, was used to examine the relationships among message framing, mental load, and familiarity bias, and how these factors influence behaviour, thereby impacting digital banking resilience. Findings showed that, for organisations in digital banking to be cybersecurity resilient, such resilience is largely shaped by message framing and cognitive processing load. This means message framing is a central behavioural mechanism that shapes behaviour and an organisation's overall cybersecurity posture. Similarly, mental load affects behaviour change, meaning that concerted cognitive pressures will influence users’ ability to engage with cybersecurity warnings. Familiarity bias was negatively associated with desired behaviour change, highlighting a risk of habitual reliance on familiar cybersecurity messages. The study contributes to ongoing cybersecurity research on aligning cybersecurity communication with users’ cognitive capacity, prompting institutions to rethink and redesign clear, cognitively efficient security messages that support decision-making under pressure.

DOI 10.36096/ijbes.v8i3.12290 Crossref citations0 OpenAlex citations

Data coverage & freshness

Source coverage refers to this result set; a publication may occur in several sources. Sync times refer to contributing journals.

Missing abstracts: 0 · Missing authors: 0 · Missing publication dates: 0 · Dates without day precision: 0

SourceMost recent successful journal syncLatest attempt
crossref21 Oct 2026 00:14 UTC · ijbescomplete · ijbes · 21 Oct 2026 00:14 UTC
ojs-rest21 Oct 2026 00:14 UTC · ijbescomplete · ijbes · 21 Oct 2026 00:02 UTC
oai-pmh20 Oct 2026 19:49 UTC · ijbescomplete · ijbes · 20 Oct 2026 19:48 UTC
openalex-enrichment21 Oct 2026 00:14 UTC · ijbescomplete · ijbes · 21 Oct 2026 00:14 UTC
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