International Journal of Business Ecosystem & Strategy

This study was conducted to examine the effect of 3D printing cost, 3D printing technology adoption and regulatory compliance on environmental sustainability among 3D printing firms in South Africa. The study also investigated the mediating effect of regulatory compliance on the relationships between 3D printing cost and 3D printing technology adoption on environmental sustainability. The study adopted a deductive research approach, quantitative research method and an explanatory correlational research design. Simple random sampling technique was used to select a total of 152 employees of 3D printing firms in South Africa. Questionnaires served as the data collection instruments, and online data gathering was done using Google Forms. The Statistical Package for Social Sciences (SPSS) version 26 software was used for data coding, data entry, and descriptive statistics. Smart PLS 4 was used to conduct partial Least Squares (PLS) Structural Equation Modelling. Results of the study indicate that a significant negative relationship exists between 3D printing cost and environmental sustainability while a significant positive relationship was found to exist between 3D printing technology adoption and environmental sustainability among 3D printing firms in South Africa. A significant positive relationship also exists between 3D printing regulatory compliance and environmental sustainability. For mediation effects, it was found that 3D printing regulatory compliance negatively mediates the relationship between cost and environmental sustainability. The results also indicated that regulatory compliance does not mediate the relationship between 3D printing technology and environmental sustainability. The study concludes that, in as much as 3D printing costs and technology adoption are essential, regulatory compliance has significant role to play in ensuring the maximization of environmental sustainability in South Africa’s 3D printing industry.

Employee engagement has become a prominent topic in workplace discourse, particularly within academia, yet the academic literature on this subject remains relatively limited, especially in the context of Ghana. This paper seeks to address this gap by examining the factors contributing to employee engagement among academics and exploring their interrelationships for enhanced engagement of faculty. This was done through a comprehensive literature review, drawing on peer-reviewed journal articles, working papers, textbooks, and other relevant published sources, as well as online databases, including EBSCO Business Source Premier, Emerald Full Text, Google Scholar, Sci-Space, Science Direct, Sci-Hub, and Scopus. This study identifies key factors influencing employee engagement in higher education institutions as co-worker relationships, effective supervision, confidence in management, meaningful work roles, perceived organisational politics, organisational resources, effective leadership, and compensation and monetary benefits. The findings reveal a concerning trend of a higher number of disengaged or unengaged employees compared to those who are actively engaged. Furthermore, the consequences of employee engagement identified in the literature include job satisfaction, employee retention, and organisational citizenship behaviours, while challenges and barriers to engagement include poor management-union relationships, poor work environments, poor management practices, and inadequate communication. This paper contributes to the understanding of employee engagement in academia and provides insights for improving engagement levels in higher education institutions in Ghana.

This study sought to identify significant barriers to market access and marketing connections for small-scale rural farmers, evaluating the impact of demographic factors (gender, education level) and operational factors (years in farming, distance from home, type of commodity) on these constraints. The research employed a cross-sectional descriptive and inferential quantitative approach to examine the barriers to market access and marketing connections among small-scale rural farmers in Ghana's Volta area. The conceptual framework is based on a multi-theory approach. The contingency theory elucidates the significance of farm size, resource availability, and geographic location; the human capital theory delineates the impact of education level and years of farming experience; and the logistics and spatial analysis framework examines how transportation infrastructure, geographic location, and commodity type affect market access and connections. The investigation indicated that inadequate road infrastructure and elevated transportation expenses were the primary obstacles for small-scale rural farmers in accessing markets, with notable disparities based on gender and educational attainment. The commodity kind, years of cultivation, and distance from home substantially influenced limitations. The study concentrated on the Volta region, however the results are probably relevant to other regions in Ghana because of comparable agro-ecological zones and rural socio-economic traits. The rigorous research design, data collection techniques, and comprehensive analysis guarantee dependable and valid outcomes. Notwithstanding possible constraints in generalisability, the research provides comprehensive insights into the distinct issues encountered by small-scale farmers. It emphasises socio-economic factors affecting market access, illustrates the impact of farm-level contingencies on market access and linkages, identifies both diversity and uniformity among small-scale farmers, and addresses a gap in the literature by offering empirical evidence on market access constraints specific to the Volta region that may have global relevance. These contributions are significant for both academic comprehension and practical initiatives aimed at assisting small-scale rural farmers in Ghana and analogous environments worldwide.

Ghanaian universities have embraced a corporate identity and are actively participating in Corporate Social Responsibility (CSR), which is referred to as University Social Responsibility (USR). The purpose of this is to enhance the perception of identification (organisational identity) and promote employee involvement. This research examines the effect of University Social Responsibility (USR) on the level of involvement and commitment of staff members in Ghanaian institutions. It also proposes that the sense of identity plays a role in mediating the relationship between USR and staff engagement. This study utilised a cross-sectional survey methodology. The poll utilised a two-stage multi-stage sampling procedure to choose 412 participants. The survey utilised a validated questionnaire using a 5-point Likert scale. The questionnaire had a Cronbach's alpha coefficient (?) greater than 0.70. The data acquired from this questionnaire was customised for the survey. The data collected were configured and subjected to Structural Equation Modelling for analysis at a significance level of p<.05 using the SMART pls software. The findings indicate that identification perception does not significantly and directly predict the mediation effect of internal CSR on employee engagement (beta=0.008; t<1.96; p=0.439: p>0.05), and external CSR on employee engagement (beta=0.002; t<1.96; p=0.443: p>0.05) in the surveyed Ghanaian universities. The study concluded that the impression of identification did not operate as a mediator in the predicted association between the internal and external corporate social responsibility activities of the universities and employee engagement. According to the findings and conclusion, Ghanaian universities should take into account several elements and adopt a comprehensive approach when aiming to enhance employee job engagement. It is important not to exclusively concentrate on employee identification with the institution. It is advisable for the administration of Ghanaian institutions to develop efficient employee-focused engagement strategies and activities, both internally and externally, to boost the welfare of their workers, promote a sense of belonging, and improve overall performance.

In today’s era of disruption and rapid technological advancement, the demands for organisational competence development are on the rise (Richter et al., 2020; Schaeffer, 2017). Making investment in human capital development the single most guarantor or tonic for sustainable competitive advantage for any organisation. The primary purpose of this study is to examine the relationship between training, demographic variables and employee job satisfaction. The research employs a positivist paradigm, utilising a deductive approach characterised by quantitative methods. It incorporates a longitudinal study and a pre-post quasi-experimental survey design to gather data from a randomly sampled population of 526 participants from 5 companies in South Africa. Utilising diverse multivariate statistical methods, such as analysis of variance (ANOVA) and correlation and regression modelling, for data analysis. The study’s empirical evidence revealed that (i) those workers who received more training are more motivated than those who received less or no training at all. Further, categories of demographic variables that led to a significant increase in the dependent variable i.e. “employee motivation and job satisfaction” consisted of skilled workers, females, South Sotho language group, those who had post-Matric qualifications and those with 6 – 10 years’ experience in the same job. This paper offers insights to management, especially HR policy makers on creating a learning culture and embrace the value of continued investment in human capital. Plethora of documentary evidence proved T&D to be the predictor of organisational efficiencies, profitability and long-term survival and growth. 

In today’s era of disruption and rapid technological advancement, the demands for organisational competence development are on the rise (Richter et al., 2020; Schaeffer, 2017). Making investment in human capital development the single most guarantor or tonic for sustainable competitive advantage for any organisation. The primary purpose of this study is to examine the relationship between training, demographic variables and employee job satisfaction. The research employs a positivist paradigm, utilising a deductive approach characterised by quantitative methods. It incorporates a longitudinal study and a pre-post quasi-experimental survey design to gather data from a randomly sampled population of 526 participants from 5 companies in South Africa. Utilising diverse multivariate statistical methods, such as analysis of variance (ANOVA) and correlation and regression modelling, for data analysis. The study’s empirical evidence revealed that (i) those workers who received more training are more motivated than those who received less or no training at all. Further, categories of demographic variables that led to a significant increase in the dependent variable i.e. “employee motivation and job satisfaction” consisted of skilled workers, females, South Sotho language group, those who had post-Matric qualifications and those with 6 – 10 years’ experience in the same job. This paper offers insights to management, especially HR policy makers on creating a learning culture and embrace the value of continued investment in human capital. Plethora of documentary evidence proved T&D to be the predictor of organisational efficiencies, profitability and long-term survival and growth. 

Digital platform economies have restructured contemporary markets by shifting economic coordination from decentralised exchange toward algorithmically governed systems of visibility and participation. Although prior platform economics literature has primarily emphasised network effects, switching costs, and informational asymmetries as separate drivers of platform dominance, less attention has been given to their systemic interdependence within platform infrastructures. This study conceptualises platform economies as recursive systems comprising structural mechanisms and market outcome structures that co-evolve through reinforcing feedback loops. The structural system includes network effects, switching costs, informational asymmetry, two-sided market dynamics, and algorithmic governance intensity, while the outcome system consists of platform market power, market concentration, visibility allocation efficiency, transactional dependency, and consumer welfare outcomes. Platform dominance is theorised as an emergent property of these interacting systems rather than a function of isolated causal variables. Using Canonical Correlation Analysis on survey data from 308 active platform users in South Africa, the study identifies a strong and statistically significant multivariate relationship between structural mechanisms and market outcomes. Algorithmic governance intensity and network effects emerge as the most influential structural drivers, while platform market power and transactional dependency dominate the outcome structure. The findings further indicate a structural shift in platform power formation, where algorithmic governance increasingly supersedes scale-based explanations rooted in traditional two-sided market theory. However, consumer welfare outcomes exhibit a weaker and negative association, suggesting that intensified infrastructural coordination may coexist with reduced perceived autonomy and fairness. The study concludes that platform economies operate as recursive coordination systems in which algorithmic infrastructure, dependency formation, and market concentration mutually reinforce one another, positioning platform power as an infrastructural rather than purely competitive phenomenon.

Globalisation has intensified cultural diversity within organisations, foregrounding cultural intelligence as an essential capability for effective functioning in multicultural work environments. This is particularly salient in South Africa, widely recognised as one of the most culturally diverse societies in the world. This article explores the role of cultural intelligence in promoting psychological well-being within South African organisations. Adopting a qualitative research design, the study involved twelve employees working in culturally diverse organisational contexts. Data were collected through one-on-one telephonic interviews and analysed using thematic analysis. The findings indicate that cultural intelligence plays a pivotal role in facilitating psychological well-being by enhancing interpersonal understanding, reducing cross-cultural conflict, and fostering inclusive and supportive work environments. Participants highlighted cultural intelligence as a critical individual and organisational competency that enables employees to navigate cultural differences more effectively, thereby contributing to emotional resilience, job satisfaction, and overall well-being. The article argues that deliberate investment in the development of cultural intelligence across all organisational levels is imperative, as it not only promotes psychological well-being but may also strengthen organisational effectiveness and sustainability in culturally diverse contexts.

Amidst the strategic priorities of any government is the strengthening of public service delivery to citizens, the developmental state to more effectively serve the needs of the people and act as a driving force for socio-economic transformation and upliftment. The key priority in this regard is the strengthening of healthcare service delivery for a healthy citizenry, ensuring more efficient and caring service delivery. The purpose of this research report is to outline the challenges faced by the Eastern Cape Province in delivering quality services to the people of the Eastern Cape in the Health department. The objectives of the study were to provide and ensure accessible comprehensive integrated quality health services in the Eastern Cape, emphasis is on the primary health care approach, optimally utilizing all resources to enable all its present and future generations to enjoy health and quality of life. Although the Eastern Cape delivery of health is facing a myriad of challenges it is however pleasing to note that it’s in line with the implementation of the National Development Plan, the Medium-Term Strategic Framework (2014-2019), the Minister’s Negotiated Service Delivery Agreement (NSDA), National Health Council Priorities. Although the province is failing to fully provide quality health service in so far as Maternal Children’s and Women’s Health (MCWH) package, if the number of reported medico-legal cases from the province is anything to go by promotion of a better life for all is seemingly becoming a pipe dream. The research which was conducted throughout the province looking at the performance enablers in the form of social determinants of health qualitatively and quantitatively looked at the service delivery points and the infrastructure to determine Improvements on the quality and continuum of primary healthcare. However, from the results of the study it is clear that the Province is still managing to reduce morbidity and mortality due to communicable diseases and non-communicable illnesses and conditions by implementing high impact strategies to address prevention, detection, management and support at all levels of care despite the corollary of both institutional failures and Apartheid legacy.

This study examines how cognitive and structural factors jointly shape customer satisfaction in digital marketplaces, using South Africa as an emerging market context. Drawing on the Unified Theory of Acceptance and Use of Technology (UTAUT) and network embeddedness theory, it investigates the effects of performance expectancy, effort expectancy, perceived network density, and perceived network centrality. A survey of 128 township entrepreneurs engaging with e-commerce platforms was analysed using multiple regression. Findings indicate that cognitive factors, performance and effort expectancy, significantly predict customer satisfaction, whereas structural factors, network density and centrality, have no direct effect when considered jointly, suggesting their influence is mediated through user perceptions of platform efficiency. This study contributes theoretically by integrating technology cognition with ecosystem network perspectives, highlighting the interdependence of platform design and structural coordination in shaping customer satisfaction. Practically, the findings inform platform managers on prioritising customer-centric design while maintaining effective ecosystem governance to enhance customer satisfaction. By linking cognitive evaluations and structural embeddedness, the study provides actionable insights for managing complex digital ecosystems in emerging markets. It further extends understanding of platform strategy beyond technology adoption and network structure alone.