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International Journal of Research in Business and Social Science

ISSN 2147-4478 • Journal website ↗

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OpenAlex coverage 100.0% · 15/15 recordsLast OpenAlex observation 30 Oct 2026, 18:46 UTC
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International Journal of Research in Business and Social Science
Last article check: 03 Nov 2026 19:06 · Completed
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Next article check due: 04 Nov 2026 19:06
Crossref refresh: 21 Oct 2026 07:22 · OpenAlex refresh: 21 Oct 2026 07:23
PUBLICATIONS15In the selected collection
CROSSREF CITATIONS715/15 with known counts
OPENALEX CITATIONS715/15 with known counts
OPENALEX MEAN0.47Per article with a known count
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Most cited articles

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  1. Load-shedding crises and its effects on digitalization in South Africa post-COVID-19

    2025 · Hlengiwe Hlobisile Khoza · Ricky Munyarandzi Mukonza

    2Crossref citations
  2. Is there a relationship between job satisfaction and work engagement?

    2025 · Mahlako Mashu Mothema · Ntsieni Fitzgerald Ramasimu · Godfrey Maake

    2Crossref citations
  3. 1Crossref citations
  4. 1Crossref citations
  5. 1Crossref citations
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Tshwane University of Technology15University of KwaZulu-Natal3Central University of Technology115/15 records with data

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South Africa1515/15 records with data

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Monetary Policy and Economic Impact3Job Satisfaction and Organizational Behavior2Criminal Justice and Penology215/15 records with data
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Annual history: 15/15 articles. Latest history observation: 2026-10-30T18:46:56.567911+00:00. Source totals are never added together.
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International Journal of Research in Business and Social Science

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15 MATCHING PUBLICATIONSExplore results →Export CSV ↓
INDEXED PUBLICATIONS15
CROSSREF CITATIONS7
CROSSREF · CITED PUBLICATIONS33.3%
CROSSREF · MEAN CITATIONS0.47

Crossref citation coverage: 15 / 15 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

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OPENALEX CITATIONS7
DOI MATCH COVERAGE100.0%15 / 15 publications
MEAN · KNOWN COUNTS ONLY0.4715 known · 0 unknown
MEDIAN · KNOWN COUNTS ONLY0

Observation range: 21 Oct 2026 07:22 UTC — 30 Oct 2026 18:46 UTC. Missing matches are not zero citations. Previous observations may remain if a refresh fails or a DOI no longer matches.

OpenAlex citation distributionNo citations101–556–20021+0Unknown0

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Annual history available for 15 / 15 selected publications. Supported display window: 2017–2026; 2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Missing histories and years beyond a saved observation’s window remain unknown (—); partial coverage can understate totals.

Annual-history observations (UTC): 2026-10-21T07:22:59.955561+00:00 — 2026-10-30T18:46:56.567911+00:00. Older observations may be retained after failed or incomplete refreshes.

OpenAlex · Citations received by year

52.50 2017 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 15/152018 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 15/152019 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 15/152020 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 15/152021 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 15/152022 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 15/152023 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 15/152024 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 15/152025 · All selected publications · OpenAlex · Citations received by year: 2 · Annual history coverage 15/152026 · All selected publications · OpenAlex · Citations received by year: 5 · Annual history coverage 15/15 2017201820192020202120222023202420252026
View openalex · citations received by year data & coverage
Citation yearJournal / scopeOpenAlex · Citations received by yearPublicationsAnnual history known
2017All selected publications01515/15
2018All selected publications01515/15
2019All selected publications01515/15
2020All selected publications01515/15
2021All selected publications01515/15
2022All selected publications01515/15
2023All selected publications01515/15
2024All selected publications01515/15
2025All selected publications21515/15
2026All selected publications51515/15

Counts represent citation links, not unique citing papers across a journal: one paper citing two selected articles contributes two links. Older citations outside this window are excluded, so annual sums need not equal lifetime totals. OpenAlex methodology ↗

Crossref citation distribution

Latest Crossref totals for the selected publications; not citations received in the selected years.

Mean0.47
Median0
No citations101–556–20021+0Unknown0

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Journal comparison

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Journal / publisherPublicationsCrossref citationsOpenAlex citationsOpenAlex coverageCrossref meanCrossref medianCrossref cited %*Crossref coverage
International Journal of Research in Business and Social Science
SSBFNET
157715/150.47033.315/15 · 100.0%

* Percentage among publications with a known citation count.

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Most cited · Crossref

JOURNAL ARTICLE

Load-shedding crises and its effects on digitalization in South Africa post-COVID-19

Hlengiwe Hlobisile Khoza · Ricky Munyarandzi Mukonza

International Journal of Research in Business and Social Science · 2025

Read abstract

This article examines the load-shedding crisis in South Africa, primarily emphasising its disruption of digital development and its hindrance to the nation's ability to fulfil the requirements of digitalisation and the Fourth Industrial Revolution (4IR). The report aimed to evaluate the impact of digitalisation on community development following COVID-19. The South African government has implemented strategies aimed at addressing the crises of unequal access to digital resources in communities; however, the ongoing load-shedding crisis continues to hinder progress by imposing daily power cuts, thereby exacerbating the digital divide. It is essential to acknowledge that COVID-19 has compelled the government and private sector organisations to transition into the digital era, where operations are conducted without physical presence, relying on technical innovations. The research concluded that the government has insufficiently addressed the issue of load-shedding, now referred to as load-reduction, and has demonstrated an incapacity to implement effective systems to respond to the crises. The study contends that the issue of load-shedding in South Africa can be mitigated if the government invests in nations with sufficient energy connectivity to support digital advancement. The study asserts that the nation will lag in benefiting from digitalisation unless the obstacles impeding it are promptly resolved. The study employed a qualitative methodology, enhanced by a critical evaluation and analysis of secondary data obtained from electronic documents. The study substantially identifies deficiencies related to the load-shedding issues and proposes ways to aid the government in effectively addressing these crises, ensuring equitable access to technology, and bridging the South African digital divide.

DOI 10.20525/ijrbs.v14i6.38672 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Is there a relationship between job satisfaction and work engagement?

Mahlako Mashu Mothema · Ntsieni Fitzgerald Ramasimu · Godfrey Maake

International Journal of Research in Business and Social Science · 2025

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Research on job satisfaction (JS) and work engagement (WE) has been conducted in the context of the South African public sector; however, there remains a gap in understanding the relationship between JS and WE within the offices of specific government departments. This study sought to investigate the correlation between work engagement and job satisfaction among administrative employees. The South African Government is viewed as a failed state because of its difficulties in delivering efficient and effective services to its citizens, which may undermine public trust in institutions. The study sought to ascertain that managers in a chosen government department recognise the correlation between job satisfaction and work engagement. A quantitative research approach employing a cross-sectional design was implemented, utilising two established questionnaires on job satisfaction and work engagement, which were distributed to administrative employees (n = 180) through Google Forms. Participants were selected using the snowball sampling method. The collected data underwent analysis through factor analysis. The data obtained from 180 respondents indicated a positive correlation between work engagement and job satisfaction. Management should prioritise the enhancement of work engagement, as it directly impacts job satisfaction and can lead to improvements in both employee and organisational performance. This alignment may improve employee motivation and the contributions employees make to the organisation. This study emphasises the significant correlation between employee engagement and job satisfaction, especially among administrative staff. This will assist the organisation in aligning its policies with employee expectations.

DOI 10.20525/ijrbs.v14i4.42182 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Building responsive local government in South Africa: Critical review of intergovernmental support and interventions in provincial contexts

C.K. Ramulifho · Nametso Gae · T.E. Rangwato · A.M Shopola

International Journal of Research in Business and Social Science · 2025

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As South Africa enters its fourth decades of democratic governance there is growing debate about the way intergovernmental support and intervention is understood from operational perspectives, particularly as pertains to the management of local government. It is not clear how national and provincial governments apply intergovernmental support, control and checking mechanisms before the mandatory interventions through Section 139 of the Constitution of South Africa (1996) becomes a necessity. This article aims to contribute to this contemporary discourse by providing a critical account of the role of intergovernmental support and intervention to local government in provincial contexts. The article follows qualitative approach. It argues that a capable local government is possible if there is enough intergovernmental support from provincial and national governments. It further argues mandatory interventions are not helpful, and that their parameters should be revisited and certainly, limit those to cases of ‘absolute’ impossibilities. In the end, the article recommended key ‘intergovernmental support’ channels and measures that provinces can use to aid municipalities facing crisis situations.   

DOI 10.20525/ijrbs.v14i5.40691 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Understanding the relationship between organizational support and innovative work behaviour: perspectives of South African manufacturing company employees

Kabelo Nonyana · Mphoreng M. Mmako · Thulani B. Skosana

International Journal of Research in Business and Social Science · 2025

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ABSTRACT Purpose of the study: Our quantitative correlational study investigates the association between the perceived organisational support of manufacturing company employees and their innovative work behaviour. Design/methodology/approach: Our study included 423 employees from a manufacturing company in Gauteng, South Africa, selected using a convenient sampling method. We used descriptive statistics, chi-square, Kruskal-Wallis test, and regression analyses. Findings: We found that manufacturing company perceptions of organisational support and innovative work behaviour differ based on age, job role, and tenure and are not different by highest completed qualification. Perceived organisational support had a positive significant relationship with innovative work behaviour. Recommendations/value: The value of this study is that it allows company managers to realise that when they do not create a supportive culture, it leads to less innovation. Creating a supportive work environment positively impacts employees’ innovative work behaviour, builds a strong organisational innovative culture, and communicates innovation. Managerial implications: Manufacturing company managers to diversify resources of support for employees and prioritise this approach for the administration. They should make organisational changes that consider the needs and expectations of the employees.

DOI 10.20525/ijrbs.v14i4.40371 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Employees’ perceptions of the employment relationships, work engagement and performance management system in the selected South African National departments

Godfrey Maake

International Journal of Research in Business and Social Science · 2025

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This study examines employees' perceptions regarding employment relationships, work engagement (WE), and performance management systems (PMS) within specific South African National Departments. This subject has not been thoroughly investigated in prior research within a comparable context. Despite extensive research on PMS, employment relationships, and WE, there remains a notable gap in comprehending employees' perceptions of these elements within the chosen South African National departments. This research aims to address the existing gap and provide a thorough understanding of these important aspects. This research is of significant importance and urgency. The research employed quantitative and cross-sectional designs. This study included 400 administrative employees, who were purposively selected from a population of 10,660. The research focused on employees at job levels 1 to 12, specifically those who were permanently employed and possessed a minimum of five years of experience within the department. A structured questionnaire was utilised as the primary instrument for data collection, comprising closed-ended questions. Descriptive statistics were conducted using SPSS to evaluate the reliability of the measurement instrument. The study results revealed mixed perceptions among respondents; nonetheless, there is a predominantly positive view regarding compliance, fairness, good faith, and truth within the selected government departments. The study indicated that respondents exhibited a notably positive perception of vigour, dedication, and absorption in their work. A moderate positive perception was noted regarding the understanding of PMS, PMS alignment, and the focus on performance management. This study presents practical implications, emphasising the importance for managers to prioritise employee attitudes towards the performance management system (PMS), alignment of performance management, organisational culture, and the employee performance review process, rather than solely comprehending the PMS process itself.

DOI 10.20525/ijrbs.v14i4.42121 Crossref citations1 OpenAlex citations

Selected results

JOURNAL ARTICLE

The impact of oil price fluctuations on the South African exchange rate: Evidence from symmetric and asymmetric analyses

Malibongwe Nyathi · Noko Moabelo

International Journal of Research in Business and Social Science · 2025

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This article investigates the nature of the relationship and the effects of changes in oil prices on South Africa's exchange rate. It fills an essential gap in comprehending how oil price shocks influence emerging market economic dynamics. Through the use of a Bayesian Vector Auto-Regressive (BVAR) model, this study finds that the initial oil price shock to exchange rates is weakly positive in the short run, reflecting a 1% increase in oil prices, leading to a 0.08% exchange rate appreciation. The study also finds an asymmetrical relationship between oil prices and exchange rates. These effects become more pronounced when global uncertainty is at its peak. These findings have implications for shaping policies in South Africa. Exchange rate stability strategies could involve diversifying energy sources and introducing risk-hedging methods while striving for stability through flexible monetary and fiscal policies. This research also adds to the ongoing conversation about the susceptibility of emerging market currencies to external pressures, serving as a reference point for examining comparable economies. This research enriches the existing body of knowledge by addressing methodological gaps and providing a contemporary analysis of South Africa's exchange rate dynamics in a post-crisis global economy.

DOI 10.20525/ijrbs.v14i8.44050 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Exchange rate undervaluation and economic growth in South Africa: evidence from various transmission mechanisms

Malibongwe Nyathi

International Journal of Research in Business and Social Science · 2025

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The present study aims to examine the relationship between exchange rate undervaluation and economic growth in South Africa, focusing on the various transmission mechanisms through which this relationship occurs. Through the adoption of secondary quarterly data spanning the period 1980 to 2018 and a two-step Generalised Method of Moments approach. The study estimated a Behavioural Equilibrium Exchange Rate of South Africa and used it to construct a measure of Exchange rate undervaluation. Further, the study examined the effects of Exchange rate undervaluation on the tradable sector, the savings/capital accumulation sector, and the total factor productivity sector. The study found evidence of the tradable sector and total factor productivity (TFP) channels in South Africa. Therefore, we conclude that there exist valuable lessons to be learnt through the analysis of this relationship on a micro level compared to a macro level. Macro-level studies overlook the individual effects, hence why results have been inconclusive. This, therefore, means that South Africa has an incentive to keep the Rand at a competitive level since the industrial and agricultural sectors benefit from a competitive Exchange rate.

DOI 10.20525/ijrbs.v14i8.43900 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The South African parole system: a critical review of its effectiveness in promoting rehabilitation and public safety

Ernest Ramokone Lekalakala

International Journal of Research in Business and Social Science · 2025

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The parole system in South Africa is an essential component of the correctional framework, aimed at reconciling the dual goals of criminal rehabilitation and public safety. Although rooted in the Correctional Services Act 111 of 1998, the White Paper on Corrections (2005), and international human rights norms, its efficacy is still debated. This article aims to critically assess the degree to which the South African parole system facilitates rehabilitation while ensuring community safety. The research employs a qualitative, doctrinal methodology, focussing on the examination of statutory provisions, policy frameworks, judicial rulings, and contemporary academic literature regarding parole and criminal reintegration. Additional insights are derived from comparative penological viewpoints and reports from oversight entities like the Judicial Inspectorate for Correctional Services. Research demonstrates that while parole theoretically aligns with rehabilitative and restorative justice principles, its execution is compromised by prison overcrowding, resource constraints, insufficient post-release assistance, and erratic risk evaluations. These elements foster public distrust and occasional shortcomings in preventing recidivism, particularly in prominent cases. However, evidence indicates that structured monitoring and rehabilitative programs under parole can diminish recidivism when sufficiently resourced and supported. The paper asserts that the South African parole system necessitates comprehensive reform, incorporating the use of evidence-based risk assessment instruments, fortified community corrections, and improved reintegration assistance. Its contribution to penological studies emphasises the dichotomy of parole as both a rehabilitative instrument and a contentious arena of public safety, providing avenues for realigning parole practices with constitutional and restorative justice objectives.

DOI 10.20525/ijrbs.v14i8.44890 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Rehabilitation versus retribution: How international inspectorates influence prison philosophy and practice<i>?</i>

Ernest Ramokone Lekalakala

International Journal of Research in Business and Social Science · 2025

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This study examines the ideological impact of international prison inspectorates on national correctional systems, concentrating on how these bodies influence the balance between rehabilitative and retributive penological philosophies. While their primary mandate is to monitor prison conditions and prevent ill-treatment, inspectorates such as the European Committee for the Prevention of Torture (CPT), the Optional Protocol to the Convention Against Torture (OPCAT) National Preventive Mechanisms (NPMs), and the International Committee of the Red Cross (ICRC) subtly shape penal ideologies through their engagement and recommendations. The research sets out three objectives: to identify the penological philosophies promoted by selected international inspectorates, to analyse their rhetorical and strategic approaches in influencing prison systems, and to assess the tangible impact of these efforts on national policies and prison practices. A qualitative, comparative case study method is used, incorporating content analysis of inspectorate reports and communications, national legislation, and interviews with key stakeholders. Preliminary findings reveal a consistent promotion of rehabilitative and human rights-based approaches by these bodies. The CPT emphasizes normalization and reintegration, OPCAT NPMs focus increasingly on conditions supporting rehabilitation, and the ICRC advocates humane treatment, which underpins rehabilitative ideals. Impacts include legislative reforms, the introduction of rehabilitation programs, and shifts in official discourse. However, these changes vary across countries and are often limited by political, economic, and cultural barriers. The study concludes that international inspectorates, though often operating subtly, contribute significantly to shifting correctional ideologies toward more balanced, rehabilitative models. It adds to penological scholarship by illuminating the mechanisms through which global oversight fosters internal penal reform.

DOI 10.20525/ijrbs.v14i8.44880 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Load-shedding crises and its effects on digitalization in South Africa post-COVID-19

Hlengiwe Hlobisile Khoza · Ricky Munyarandzi Mukonza

International Journal of Research in Business and Social Science · 2025

Read abstract

This article examines the load-shedding crisis in South Africa, primarily emphasising its disruption of digital development and its hindrance to the nation's ability to fulfil the requirements of digitalisation and the Fourth Industrial Revolution (4IR). The report aimed to evaluate the impact of digitalisation on community development following COVID-19. The South African government has implemented strategies aimed at addressing the crises of unequal access to digital resources in communities; however, the ongoing load-shedding crisis continues to hinder progress by imposing daily power cuts, thereby exacerbating the digital divide. It is essential to acknowledge that COVID-19 has compelled the government and private sector organisations to transition into the digital era, where operations are conducted without physical presence, relying on technical innovations. The research concluded that the government has insufficiently addressed the issue of load-shedding, now referred to as load-reduction, and has demonstrated an incapacity to implement effective systems to respond to the crises. The study contends that the issue of load-shedding in South Africa can be mitigated if the government invests in nations with sufficient energy connectivity to support digital advancement. The study asserts that the nation will lag in benefiting from digitalisation unless the obstacles impeding it are promptly resolved. The study employed a qualitative methodology, enhanced by a critical evaluation and analysis of secondary data obtained from electronic documents. The study substantially identifies deficiencies related to the load-shedding issues and proposes ways to aid the government in effectively addressing these crises, ensuring equitable access to technology, and bridging the South African digital divide.

DOI 10.20525/ijrbs.v14i6.38672 Crossref citations2 OpenAlex citations

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