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INDEXED PUBLICATIONS28
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Crossref citation coverage: 28 / 28 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

28 publications

JOURNAL ARTICLE

Beyond Authority: The Effect of Relational Leadership on Employee Compensation Perceptions within a South African Organisation

Jeremy Mitonga-Monga · Linda Lefeletse Ratau · Babalwa Charmaine Mlanjeni · Liako Samantha Mojela

International Journal of Business Ecosystem & Strategy · 2026

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Relational leadership is a key antecedent of employee attitudes and rewards perceptions. However, empirical evidence linking its specific dimensions to compensation outcomes within South Africa’s context remains limited. Drawing on social exchange and equity theories, this study examines how specific relational leadership dimensions influence compensation perceptions. Data was collected from (N = 122) permanently employed personnel at a South African organisation, using a quantitative, cross-sectional design and validated self-report measures. The data was analysed by using Pearson correlations and multiple regression to predict employee compensation through relational leadership. The ethical component emerged as the most consistent and dominant predictor of employee compensation across all models. The empowering component showed significance in one model, but the dimensions usually linked to RLP, including inclusive, caring, and visionary components, had no statistically significant impact on reward outcomes. These findings highlight a critical distinction between behaviours that foster a supportive climate and those that validate the structural legitimacy of reward systems. The study concluded that in socio-economically complex environments like South Africa, employees prioritise ethical governance and fairness over interpersonal warmth when evaluating compensation. Consequently, organisations should prioritise ethical decision-making and transparent accountability in LDPs to enhance satisfaction and perceived equity.

DOI 10.36096/ijbes.v8i4.13650 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Decent Work Perception, Job Satisfaction and Workplace Deviance Among Casual Workers in the Transport Industry

Allen Mutumwa · Benard Chisiri · Collen Kajongwe · Leigh-Anne Dachapalli

International Journal of Business Ecosystem & Strategy · 2026

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Decent work has become an impetus behind business success and a critical factor for boosting job satisfaction and for alleviating deviant behaviour in the workplace. This study sought to examine the consequences of decent work perception on employee job satisfaction and workplace deviance among casual workers in Zimbabwe transport industry. The study adopted a qualitative research approach embedded in interpretivism paradigm and multiple case-study design. The findings revealed that casual employees experience indecent work characterized by unfair remuneration, job insecurity, and limited employee representation and limited time to rest which affects their overall satisfaction with work. Job dissatisfaction was also found to positively influence negative workplace deviance. An important implication of this study is the need for bus operator companies to understand the value of fostering decent work if they are to have satisfied employees who would be loyal to the organisation and contribute meaningfully to the organisation’s bottom-line. The study is expected to contribute to empirical evidence on the consequences of decent work on job satisfaction and workplace deviance and provide recommendations to human resource practitioners on the essence of addressing workplace deviance and boosting employee job satisfaction through upholding decent work standards in the workplace.

DOI 10.36096/ijbes.v8i4.13100 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Effects of Paradoxical Leadership on Creative Self-Efficacy and Employee Resilience: Evidence from the ICT Sector

Alireza Ghezel

Bussecon Review of Social Sciences · 2026

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In contemporary organizations, leaders are increasingly required to manage contradictory demands while supporting employees’ psychological resources in dynamic and uncertain work environments. This study examines the effects of paradoxical leadership on two important employee-level outcomes: creative self-efficacy and resilience. Drawing on Social Cognitive Theory and Conservation of Resources Theory, the study aims to explain how leaders who simultaneously balance autonomy and control, flexibility and structure, and support and challenge can strengthen employees’ confidence in generating creative solutions and their capacity to adapt to workplace difficulties. A quantitative research design was employed, using survey data collected from employees working in the Information and Communication Technology sector. The proposed relationships were tested through structural equation modeling, after assessing the reliability and validity of the measurement model. The findings indicate that paradoxical leadership has a significant positive effect on both creative self-efficacy and employee resilience. These results suggest that paradoxical leaders can help employees interpret complexity as manageable, maintain confidence in their creative abilities, and recover more effectively from setbacks. Theoretically, the study contributes to paradoxical leadership research by positioning creative self-efficacy and resilience as key psychological outcomes of paradoxical leader behavior. Practically, the findings suggest that organizations, particularly in technology-intensive sectors, should develop leaders’ capacity for paradoxical thinking and balanced leadership behaviors in order to foster a more creative, adaptive, and resilient workforce.

DOI 10.36096/brss.v8i2.14130 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Influence of the Psychological Contract on Employee Retention in a Mining Environment

Kholiswa Mogoeng · Reginald Ndwamai · Doreen Morukhu

International Journal of Research in Business and Social Science · 2026

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Employee retention remains a persistent challenge in the South African mining sector due to hazardous working conditions, complex labour relations, and heightened employee expectations. This study explores the influence of the psychological contract on employee retention in a mining organisation. A qualitative research design was adopted, and semi-structured interviews were conducted with 12 participants, comprising 8 employees and 4 managers. Thematic analysis revealed five dominant themes: employee wage demands, perceptions of organisational profitability, investor pressure, strike action, and retrenchment risks. Grounded in Social Exchange Theory and Equity Theory, the findings demonstrate that unmet expectations and perceived unfair treatment undermine trust, strain labour relations, and weaken employee commitment. The study concludes that transparent communication, fair treatment, and realistic management of expectations are essential for strengthening the psychological contract and improving employee retention in mining organisations.

DOI 10.20525/ijrbs.v15i2.48850 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The interplay of leadership and employee relations: Insights from a South African Higher Education Institution (HEI)

Anrusha Bhana

International Journal of Research in Business and Social Science · 2026

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Numerous studies have shown that colleges and departments at the University of Technology (UoT) are frequently overseen by mid-level management, who may not possess a thorough understanding of the potential effects of UoT choices on employee well-being in the workplace. Some of these leaders neglect employees by displaying autocratic or poisonous characteristics, instead than embodying ethical and effective leadership that fosters the principles of 'Spirit of Ubuntu' ethics. Thus, the research aimed to investigate the dynamics of subordinate leadership and employee interactions in the workplace for potential evidence of unethical leadership styles and behaviours at a University of Technology in South Africa. Quantitative data was obtained from 312 out of 420 employees, yielding a response rate of 74%. The inferential results substantiate the alternative hypothesis that lower-level leadership exhibits immoral tendencies in the workplace. Moreover, the findings of the hypothesis indicate that certain lower-level leaders may not consistently exemplify role modelling, transparency, and ethical behaviour. Furthermore, they may neglect to cultivate an environment that emphasises respect, trust, and equality among employees or sufficiently consider the ethical ramifications of UoT decisions. The research consequences indicate that certain lower-level executives lack mentorship, transparency, and ethical conduct. Consequently, certain lower-level leaders are reluctant to exhibit unusual dedication to resolving faculty or departmental issues. The study advocates for the introduction of annual anonymous assessments of subordinate leadership, which may reinforce the UoT’s principles of transparency, professionalism, fairness, responsibility, honesty, and integrity. These research findings may be utilised by other organisations investigating the correlation between lower-level leadership (Supervisors, Heads of Departments, etc.) and employees.

DOI 10.20525/ijrbs.v15i1.45950 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Understanding work engagement in South African higher education: Experiences from a technical department

Njabulo Ndumiso Ngobese · Thulile Ngonyama-Ndou

International Journal of Research in Business and Social Science · 2026

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Work engagement is a crucial ingredient that cultivates an individual’s physical and general well-being in the workplace. This, in turn, produces organisational effectiveness and contributes to organisational success and sustainability. Concerningly, work engagement remains under-researched in South African higher education institutions. This study investigated the work engagement experiences of employees in a technical services department of a South African institution of higher education. The study employed qualitative research methods and phenomenological research design. Semi-structured face-to-face interviews were conducted with a purposive sample of 10 participants. Thematic analysis was used to analyse data. The findings suggest that employees who have optimal work demands receive adequate support to discharge their work and feel engaged and attached to their jobs. The findings further suggest that personal and job resources contribute to improved engagement levels among employees. Organisations should enhance the work engagement of employees by effectively managing their job demands while providing adequate job and personal resources. This study provides insights into the importance of cultivating work engagement within the workplace and the ways to achieve this. The study further provides guidelines for enhancing engagement by highlighting four elements to consider: workload, skills and self-efficacy, tools and equipment, and supervisor and co-worker support.    

DOI 10.20525/ijrbs.v14i9.42800 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Organisational culture, responsible leadership, and job satisfaction: A social identity and learning approach

Jeremy Mitonga-Monga · Dakalo Precious Monyai

International Journal of Business Ecosystem & Strategy · 2025

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This study investigated the influence of organisational culture and responsible leadership on employee job satisfaction. A positivist research philosophy was adopted, with a stratified sample of 373 permanent employees from a South African state-owned enterprise, using a quantitative approach and cross-sectional design. Data were collected using the Organisational Culture Assessment Inventory (OCAI), the Responsible Leadership Scale (RLS), and the Job Satisfaction Index (JSI). Data reliability was assessed using Cronbach’s alpha, while confirmatory factor analysis, correlation analysis, and multiple regression were used to determine predictive relationships among variables. The results indicated that organisational culture correlated positively and significantly with both responsible leadership and job satisfaction, and responsible leadership also correlated positively and significantly with job satisfaction. Furthermore, responsible leadership significantly predicted job satisfaction, whereas organisational culture did not significantly predict job satisfaction. From a business ecosystem and strategy perspective, the findings highlight the importance of fostering responsible leadership and adaptive organisational cultures as key enablers of sustainable performance, ethical governance, and stakeholder trust. These factors are crucial for strengthening strategic alignment and long-term competitiveness in complex institutional environments. The study also has socio-economic development implications: by promoting responsible leadership and enhancing employee satisfaction, state-owned enterprises can drive productivity, social equity, and inclusive growth, thereby reinforcing South Africa’s broader business and socio-economic ecosystem.

DOI 10.36096/ijbes.v7i5.9430 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The investigation of role overload on organizational deviance

Wing Shing Lee

International Journal of Business Ecosystem & Strategy · 2025

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Role overload is prevalent in modern workplaces and can lead to negative consequences; however, its connection to organizational deviance is understudied. This study investigated the relationship between role overload and organizational deviance, and examining the mediating roles of moral disengagement and felt trust. Using the job demands-resources model, moral disengagement theory, and social exchange theory as frameworks, three hypotheses were developed and tested. Data were collected in two phases from 324 full-time employees in Taiwan using validated scales. Partial least squares structural equation modeling was used for the analysis. The results indicate that role overload has a direct positive relationship with organizational deviance. Additionally, moral disengagement and felt trust both mediated this relationship. Specifically, role overload increases moral disengagement, which in turn increases organizational deviance. Role overload also decreases felt trust, leading to increased organizational deviance. These findings suggest multiple pathways through which role overload can result in deviant workplace behaviors. This study contributes to the literature by identifying the moral and emotional mechanisms linking role overload to organizational deviance.

DOI 10.36096/ijbes.v7i5.9420 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The effect of transformational leadership style on employee engagement

Linda Muswaka

International Journal of Research in Business and Social Science · 2025

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Organisational leaders are the most vital and effective machinery that organisations possess to enhance and sustain employee engagement. As such, it is important that they fully understand the significance of the effect of leadership style on employee engagement. Against this background, this paper aims to examine the effect of transformational leadership on employee engagement. A quantitative research methodology was utilised for the data collection and analysis.  The target population for this study comprised the labour force at a specific company in South Africa. The unit of analysis was all individuals employed at the company and could be seen as individuals with an influence on the performance of the company through their level of engagement. A questionnaire with closed-ended questions was utilised to collect data after having obtained an ethical clearance certificate from an institution of higher learning in South Africa. Descriptive statistics and correlational analysis were used to analyse the data. The main finding demonstrates that transformational leadership style has a positive effect on employee engagement. The study underscores the importance of transformational leadership style in fostering employee engagement. The study contributes to the theoretical discourse on leadership by emphasising the need, in an ever-changing competitive business environment, where businesses are constantly striving to achieve a competitive edge over their competitors, for a leadership style that has a positive effect on employee engagement.

DOI 10.20525/ijrbs.v14i8.45030 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Impact of competitive climate on organizational deviance:

Wing Shing Lee

International Journal of Research in Business and Social Science · 2025

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Management often promotes internal competition as a means to enhance employee performance; however, the potential adverse effects are frequently neglected. This study investigates the relationships among competitive psychological climate, organizational deviance, moral disengagement, and felt trust. It explores how a competitive climate is associated with organizational deviance through the mechanism of moral disengagement and examines whether felt trust moderates this relationship. Surveys were administered in two phases to 279 full-time employees in Taiwan. Partial least square structural equation modeling was employed to test the hypothesized relationships. Our findings indicate that moral disengagement mediates the relationship between competitive psychological climate and organizational deviance. Furthermore, felt trust moderated both the direct and indirect relationships involving competitive psychological climate. The implication for management is that when employing internal competition to enhance performance, they should consider the potential for deviant behavior and whether it can be mitigated by moderators such as felt trust.

DOI 10.20525/ijrbs.v14i7.43510 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The mediating role of employee happiness in the effect of paternalistic leadership on work engagement: an application on employees of a catering company

Murat Durgun

International Journal of Business Ecosystem & Strategy · 2025

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In today’s business world, where technology and competition are intensely experienced, one of the most essential factors for organizational success is the establishment of healthy and harmonious relationships between managers and employees. In this context, paternalistic leadership refers to managers approaching their employees with the same care and protection that a father shows to his children, while employees willingly embrace this attitude. Such an approach can have significant effects on employees’ performance, commitment, job satisfaction, work engagement, and overall happiness. The primary purpose of this study is to examine the mediating role of employee happiness in the effect of paternalistic leadership on employees’ work engagement. The research population consists of all employees (N=1120) of Bortar Group Catering operating in ?zmir, while the sample comprises 428 participants who voluntarily completed the survey. The data were analyzed using the SPSS 23 statistical software. The findings aim to reveal how paternalistic leadership influences employees’ work engagement and whether happiness serves as a mediating factor in this relationship.

DOI 10.36096/ijbes.v7i4.10420 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Diversity perceptions and organizational commitment as predictors of performance and satisfaction

Ioana Vinași

International Journal of Research in Business and Social Science · 2025

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This paper examines the impact of employee perceptions of diversity management (DM) on individual outcomes, such as job satisfaction, organizational commitment, and workplace performance, in the context of Eastern Europe, focusing on Romania. It aims to address gaps in the literature by exploring individual-level dynamics of DM, which have been largely overlooked compared to organizational or group-level analyses. Additionally, the study integrates frameworks such as Social Identity Theory, Similarity-Attraction Theory, and Resource-Based Theory to conceptualize how perceptions of inclusiveness influence employee attitudes and behaviors. A quantitative analysis was conducted using validated instruments to measure perceptions of DM, job satisfaction, organizational commitment, and individual performance among employees from various industries in Romania. The dataset includes responses collected over a specific timeframe, ensuring robust statistical analysis. The main findings of the study reveal that: (i) Positive perceptions of DM are significantly associated with improved workplace performance, mediated by organizational commitment. (ii) Positive perceptions of DM are significantly associated with improved job satisfaction, mediated by organizational commitment. These findings provide actionable insights for organizations operating in socio-economically transitioning economies like Romania. The study contributes to the literature by applying classical theories in an Eastern European context and offers practical strategies for designing and implementing effective DM initiatives that promote inclusiveness, reduce intergroup conflict, and enhance employee engagement.

DOI 10.20525/ijrbs.v14i2.39390 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Decoding the impact of digital paradigms on human capital efficacies: An empirical exploration of digital transformation as a moderator in work engagement frameworks

Njanjobea Isah Leontes · Jeremy Mitonga-Monga

International Journal of Business Ecosystem & Strategy · 2024

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This study investigates the impact of digital transformation on human capital management practices (HCMPs) and their influence on work engagement. The research aims to evaluate the effects of recruitment and selection, training, career opportunities, and reward on employee engagement, and to examine whether digital transformation moderates these relationships. Using a sample of 607 employees, data were collected through online questionnaires from the banking and hospitality sectors in South Africa and analyzed using partial least squares structural equation modeling (PLS-SEM). The study finds that HCMPs such as recruitment and selection, training, career opportunities, and reward positively affect work engagement. However, contrary to expectations, digital transformation did not significantly moderate the effect of HCMPs on Work engagement. This suggests that the impact of digitalization may be more complex and context dependent. The significance of this study lies in highlighting the stability of HCMP impacts amidst technological change, providing insights for organizations to manage work engagement effectively without over-relying on digital transformation as a moderating factor.

DOI 10.36096/ijbes.v6i6.6220 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Effects of leadership accountability on commitment and engagement within the various sectors of the South African economy

Matsidiso Nehemia Naong

International Journal of Business Ecosystem & Strategy · 2024

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Myriad research studies across the spectrum continue to emphasize one common goal, namely, sustained desired performance/results. Such an outcome is dependent on employees’ commitment and engagement among others and is a function of astute leadership. This study aimed to contribute empirically to an understanding of and determine the effect of leadership on organizational commitment and engagement among the workforce, especially during and post-crisis. The study adopted a deductive i.e., quantitative research approach, that is descriptive in nature. It used a cross-sectional survey research design in a five-point Likert scale to randomly collect data from 220 dispatched questionnaires to participants across various sectors of the economy in the Free State Province. A total of 181 questionnaires were collected for data analysis, yielding a response rate of 82%. The standard multiple regression analysis (MRA) and interpretation were conducted to assess the relationship between independent and dependent variables. The MRA results reveal that both leadership (?= 0.332) and ownership/accountability (?= 0.346) have a positive and statistically significant (p-values <0.05) impact on organisational commitment/engagement. Leadership and ownership/accountability reflect a significant power of predictability towards organisational commitment/engagement (F = 44.106; R2= 0.361; p<0.05) of the respondents. To ensure sustained exceptional performance, advocating for a servant-leadership culture, and being fearless of being led, will most likely inspire confidence, engagement and commitment among the workforce. The study provides empirical evidence of the positive effect of leadership on commitment and engagement, confirming that these independent variables are predictors of the dependent variables namely, employee commitment and engagement.     

DOI 10.36096/ijbes.v6i5.6660 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Exploring the effectiveness of employee engagement strategies in the manufacturing industry: a South African perspective

Tshepo Mabotja · Cyprian Cele · Winiswa Mavutha

International Journal of Research in Business and Social Science · 2024

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The paint manufacturing sector has not received sufficient attention, having its unique challenges with employee engagement, despite numerous investigations on employee engagement in several industries. This study seeks to address this deficiency by performing a targeted investigation on the levels of employee involvement within the paint manufacturing sector. This study aims to assess the level of employee involvement in the paint manufacturing industry in South Africa. This study systematically assesses the strategies and practices of employee engagement implemented by paint manufacturing companies operating in the region. This study utilises a mixed methods approach and follows an exploratory research design to accomplish its objectives. This methodology utilises many research techniques to provide a thorough understanding of the complex employee engagement processes in the paint manufacturing industry. The survey instrument, comprising of 320 questionnaires, was distributed to managerial professionals, human resource practitioners, and general employees working at paint production plants in South Africa. In addition to collecting quantitative data, interviews were undertaken to further enrich the depth of insights. The findings reveal a beneficial and interconnected link between the factors studied, suggesting a reciprocal strengthening that enhances employee engagement. Moreover, the study highlights the complex interconnection between the six aspects of employee involvement in the company environment. These characteristics jointly contribute to the fundamental aspects of employee engagement within paint manufacturing firms. Industry stakeholders should work together to develop an organisational culture that is deeply ingrained in the industry's identity and resonates with all personnel. One key remedy suggested is to conduct an employee engagement survey across the entire organisation, which will help gain a thorough understanding of engagement dynamics. This study highlights a strong association between employee engagement, departmental affiliation, racial demographics, and age groups. Therefore, organisations can improve workplace engagement by carefully taking into account the impact of departmental divisions, racial origins, and age cohorts on the overall engagement picture. The study's findings shed light on the significant influence of these factors in determining the dynamics of employee engagement.

DOI 10.20525/ijrbs.v13i5.31300 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The effect of organizational justice and job involvement on organizational citizenship behavior (OCB) with organizational commitment as mediation variable

Della Restiana Sari · Noermijati · Himmiyatul Amanah Jiwa Juwita

International Journal of Research in Business and Social Science · 2024

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A hospital is a non- profit health service organization profit oriented, and own various specifications, specifically related with human resources. In this context, hospitals are often mentioned as an organization that is intensive in human resources, this is because it is in a hospital there are various professions and types of work that have specifications and tasks different principal. Apart from that, hospitals are also known as solid organizations regulations and intensive technology and science. Technology and science intensive knowledge because there is technology and sophisticated medical equipment as well the rapid development of science as a result of education and study in in House Sick. Congested regulations because in House Sick there is Lots regulation and terms service Which must obeyed by all over element Which There is At home Sick. This research aims to investigate influencing factors OCB to nurses at Samarinda Medika Citra Hospital. This research uses OCB as a dependent variable which influences Organizational Justice, Job involvement and Organizational Commitment as mediating variables. This research is categorized as explanatory research. The respondents in this study were nurses at Samarinda Medika Citra Hospital who had worked for more than 2 years and determining the sample size in this study used a saturated sample technique with a total sample of 172 respondents. The data collection method uses a questionnaire, and the data is analyzed using SEM-PLS. The findings from this research show that organizational justice, job involvement and organizational commitment have significant effects on OCB. Organizational Commitment also plays a role in mediating the relationship between organizational justice and work engagement hope OCB.

DOI 10.20525/ijrbs.v13i5.34760 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Gender factor and organisational citizenship behaviour among academics in South Africa

Joelle Danielle Ngo Ndjama · Johan Van Der Westhuizen

International Journal of Research in Business and Social Science · 2024

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A company cannot grow unless its employees engage in meaningful behaviours. Therefore, higher learning institutions must foster organisational citizenship behaviour. An educational institution's overall operations are impacted by it, which significantly affects institutions’ operations, enhances the effectiveness of educators, and has a favourable effect on students' academic performance. However, the behaviours that men and women are expected to exhibit and how their actions are perceived are both influenced by their gender. Based on the role theory as the theoretical framework, this study explored the differences between male and female respondents' exhibition of altruism, conscientiousness, sportsmanship, courtesy, and civic virtue among academics. 253 academics were chosen at random from a group of 405 participants using a convenience sampling strategy. Data were gathered using a structured questionnaire and analysed through descriptive, factor analysis, and the Mann-Whitney U test. The means showed that employees of this institution appeared to be good citizens displaying all five citizenship dimensions. Furthermore, factor analysis results reported the extraction of five components. Thereafter, the Mann-Whitney test revealed that there were no discernible differences between the organisational citizenship behaviour scores of male and female respondents across all dimensions. These findings create an awareness of the importance of organisational citizenship behaviour in higher learning institutions and give managers a better knowledge of these behaviours. This study advocates that leaders should foster a strong organisational culture that promotes the exhibition of these behaviours within the workplace to make it easier for them to offer assistance to students, and colleagues and advance institutions’ goals.

DOI 10.20525/ijrbs.v13i5.34970 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Exploring the interplay of transformational leadership, job satisfaction, and organizational commitment in enhancing organizational citizenship behavior

Jonathan Muterera · David Hemsworth · Alireza Khorakian · Julia Brettle

International Journal of Research in Business and Social Science · 2024

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This study investigates the intricate relationships between transformational leadership behaviours (TLB), job satisfaction (JS), organizational commitment (OC), and organizational citizenship behaviours (OCB) within the context of county governments in the United States. Drawing on a theoretical model that hypothesizes both direct and indirect effects of TLB on OCB, mediated by JS and OC, this research employs structural equation modelling to analyze survey data collected from 372 matched leader-follower pairs across various county governments. The findings substantiate the hypothesized model, revealing that TLB indirectly influences OCB through the mediating effects of JS and OC. Specifically, the study underscores the pivotal role of job satisfaction and organizational commitment as conduits through which transformational leadership exerts its positive impact on organizational citizenship behaviours. This research contributes to the literature by empirically validating a comprehensive model within the public sector context, thereby extending our understanding of the mechanisms through which transformational leadership fosters a conducive work environment that promotes OCB. The study's implications for leadership development and organizational policy within public sector organizations are discussed, alongside limitations and directions for future research.

DOI 10.20525/ijrbs.v13i4.33040 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Why does job anxiety negatively impact employee creativity? an ego depletion theory perspective

Chor-Sum Au-Yeung · Ren-Fang Chao

International Journal of Business Ecosystem & Strategy · 2024

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Job anxiety has long been seen as a major factor affecting employees' job performance. The reasons and processes by which affective commitment and work engagement impact employee creativity can be studied through the lens of ego depletion theory. In this study, we surveyed employees in a theme park and applied structural equation modeling to analyze the survey data. Our observations suggested that the decline in employee creativity due to job anxiety was possibly the result of low affective commitment and work engagement, with work engagement being a key mediating factor. The development of emotional ego depletion in service industry employees after experiencing job anxiety could explain our observations. Emotional depletion not only affects employees' work attitudes and emotional expressions but also reduces their motivation for creativity.

DOI 10.36096/ijbes.v6i2.5130 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The features and outcome of positive emotions in the Nkangala District municipalities

Thulani B. Skosana · Molefe J. Maleka · Thulile L Ngonyama-Ndou

International Journal of Research in Business and Social Science · 2023

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This study aimed to furnish insights into the features and outcomes of positive emotions in the Nkangala district. The reviewed literature indicated that such a topic is under-researched in the Nkangala region. This study employed the affective events theory (AET). The study's research design was both descriptive and correlational and influenced by the positivism paradigm. The sample size of 808 municipal employees was conveniently selected due to not having a sample frame, and other municipal respondents were unwilling to participate in the study. In addition, other managers did not provide researchers with permission letters; hence, the data were collected from four municipalities. The data were collected using a close-ended questionnaire. A validated and reliable scales were analysed in Statistical Package for Social Science (SPSS) version 28. The results showed that autonomy was the highest feature/predictor of positive emotions. In addition, it was determined that positive emotions predicted job satisfaction. This study found that when municipal managers offer their employees autonomy, it yields happy, joyous and proud employees.  Similarly, managers who provide employees with timely feedback and who do not micro-manage employees create a positive working climate. In addition, it is recommended that supervisors and managers should submit their reports/evaluations to their employees in a timely manner and offer constructive feedback. If it is negative, managers should also provide employees with appropriate support to improve their performance. This is vital since job satisfaction is a proxy of productivity or service delivery.

DOI 10.20525/ijrbs.v12i10.30980 Crossref citations0 OpenAlex citations