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INDEXED PUBLICATIONS391
CROSSREF CITATIONS555
CROSSREF · CITED PUBLICATIONS60.9%
CROSSREF · MEAN CITATIONS1.42

Crossref citation coverage: 391 / 391 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

391 publications

JOURNAL ARTICLE

Unraveling the wait: exploring factors behind patient delays at a South African Clinic

Shonisani SST Masutha · Ikekhwa Albert Ikhile · Azwihangwisi Helen Mavhandu-Mudzusi

International Journal of Research in Business and Social Science · 2024

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As access to healthcare has come under increasing scrutiny, patient waiting times have become crucial. Qualitative research provides an in-depth understanding and reflections of the nurses at Nthabiseng Clinic in Capricorn region, Limpopo Province, South Africa.This article is based on an investigation of patient waiting, which used in-depth semi-structured interviews with five strategically selected healthcare professionals to disentangle the web of different elements that can affect the length of time a patient might wait at the hospital. We identified two superordinate themes that emerged from our thematic analysis. The data analysis identified two key themes that influenced how patient waiting time was related to patients and operational matters during clinic visits: 1) Determinants of patient waiting time at a clinic visit: (i.e. a lack of definitions of patient waiting time; patient waiting time contributing factors; patient waiting time seen through patients; operational challenges regarding patient waiting time); as well as 2) Patient waiting time policy position (i.e. South Africa’s patient waiting time specific policy/ies and/or legislative framework; A clinic’s specific development plan; DOH’s assistance to a clinic). As healthcare systems strive to enhance accessibility and patient experience, this study offers invaluable insights into the multifaceted nature of patient waiting times, paving the way for evidence-based strategies to address this critical issue.

DOI 10.20525/ijrbs.v13i10.36050 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Conceptualizing the tree of incivility in South African professional nursing education

Hildeguard Vink

International Journal of Research in Business and Social Science · 2024

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This study employed a conceptual framework to elucidate the issue of incivility. The researcher created a cohesive conceptual framework to facilitate the construction of knowledge and to offer a rational elucidation of the knowledge acquired during this study. This will provide a framework for a deeper comprehension of incivility in professional nursing education in South Africa. A qualitative exploratory descriptive methodology was employed. The research was conducted in a nursing college in partnership with a university of technology and a university-affiliated nursing school. A selected sample of fifteen (15) students and ten (10) nurse educators was utilised for data collection. Semi-structured, in-person interviews were used to gather data until saturation was achieved with 23 participants. Participation was voluntary, and discussions were kept confidential. Distinct themes arose from the data analysis and were interpreted through interpersonal relations theory. The related notions were delineated as Part 1 – the leaves of the tree: manifestations of incivility, Part 2 – the trunk of the tree: incivility itself, and Part 3 – the roots of the tree: the origins of incivility within the framework of incivility.

DOI 10.20525/ijrbs.v13i10.37880 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Backyard gardening in the face of exacerbating rates of hunger and poverty in South Africa

Mafika Lubisi · Mafikizolo Simelane

International Journal of Research in Business and Social Science · 2024

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Backyard gardening holds immense promise as a viable solution to combat the escalating rates of hunger and poverty in South Africa. This study examines the dynamics of backyard gardening, its significance, potential contributions to food security and the myriad challenges it faces. The literature review explores the diverse dimensions of backyard gardening drawing insights from scholarly research and policy documents. The study underscores the pivotal role of backyard gardening in addressing food security, enhancing nutrition and promoting socio-economic resilience within communities. However, significant barriers such as limited access to land, water scarcity and inadequate support structures pose formidable challenges to its widespread adoption and effectiveness. Analysing the legislative frameworks, policy landscape and organisational initiatives surrounding backyard gardening illuminates’ pathways for overcoming barriers and harnessing its transformative potential. Moreover, it underscores the importance of reimagining backyard gardening as a dynamic strategy for inclusive development, grounded in principles of equity, sustainability and community empowerment. Through strategic interventions aimed at promoting equitable land tenure, enhancing water resource management and fostering community capacity building, South Africa can leverage backyard gardening as a powerful tool in its quest for a more resilient and food-secure future.

DOI 10.20525/ijrbs.v13i10.34060 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Action research as a remedy to the ‘one-size-fits-all’ for business studies teachers’ professional development in South Africa

Kgomotlokoa Linda Thaba-Nkadimene

International Journal of Research in Business and Social Science · 2024

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This article reports on literature review and the reflective practice of teachers and school principals on the use of action research in identifying teachers’ professional development (TPD) needs required for a successful implementation of blended and virtual learning. This article sought to contribute to the body of knowledge of teachers’ needs analysis and development; teachers’ digital competencies; and action research to the field of education. School principals and teachers who participated in this study confirmed that action research is an effective strategy that can be used in TPD. They further stressed that action research can be used to replace the existing ‘one size fits all strategy’ that is currently used blatantly across highly adequately and under-resourced schools. Using action research helped them expose realities entrenched within teaching and learning in less privileged schools. This study recommends the use of action research as strategy for identification of teachers’ and learners’ needs that should inform the contents and nature of teachers’ professional development programs.

DOI 10.20525/ijrbs.v13i10.35970 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Poverty and crime in the era of 4th ir in Subsaharan Africa

Thivhavhudzi Muriel Badugela

International Journal of Research in Business and Social Science · 2024

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This study examines the effects of poverty and crime in Sub-Saharan Africa in the Fourth Industrial Revolution (4IR) context. Specifically, it seeks to explore how technological advancements influence the dynamics between poverty and crime in the region. We employed a qualitative research approach, utilising data from comprehensive academic literature reviews, policy documents, and relevant statistics. Additionally, we gathered insights from 20 participants chosen to represent diverse perspectives, including policymakers, academics, community leaders, technology experts, and individuals from impoverished communities. Through in-depth interviews and focus groups, the study provided a holistic view of the nuanced impacts of the 4IR on poverty and crime. The main findings of the study demonstrate that (i) the 4IR offers considerable opportunities for poverty alleviation through job creation and economic empowerment, (ii) there are significant risks, such as digital exclusion and the emergence of new, technology-driven forms of crime, and finally, (iii) structural factors, including governance and access to education influence the effects of 4IR. The study recommends targeted policies to harness the benefits of the 4IR, focusing on strengthening education, promoting inclusive governance, and fostering social inclusion to mitigate adverse consequences.

DOI 10.20525/ijrbs.v13i10.36010 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Teaching strategy: The key to supporting learners with autism spectrum disorders’ well-being in Lesotho mainstream schools

Mohapi Augustinus Monyane · Rantsie Kgothule

International Journal of Research in Business and Social Science · 2024

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Improving the well-being of learners with autism spectrum disorder (ASD) in Lesotho public regular classrooms can be challenging. It may require different teaching strategies or additional support from self-efficacious teachers. This paper aimed to dissect the teaching strategy concept concerning supporting the well-being of learners with autism spectrum disorder in mainstream primary schools in Maseru District within the context of Lesotho. Fourteen participants, including two principals, six teachers and six parents of learners with ASD from two mainstream primary schools in Lesotho, were purposively chosen. Semi-structured individual interviews and observations were employed to generate in-depth data. The data were then analysed thematically. The paper adopted Bandura’s (1986) Social Cognitive Theory (SCT) as the framework for the research design. Overall, participants consider teaching strategies necessary for promoting learners’ holistic well-being, developing intrapersonal strength, promoting learner self-regulation, and increasing learner motivation. Conclusions are made that teachers in mainstream classrooms understand that teaching strategy is a crucial element for bringing desirable changes in the behaviour of learners with ASD. However, they are not well-capacitated to implement these strategies for supporting learners with ASD. It was further recommended that the teachers enhance more differentiated teaching and/or learning strategies and approaches to promote the teaching to keep learners with ASD engaged and learning different skill sets, as these would yield positive results.

DOI 10.20525/ijrbs.v13i10.36140 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Shifting policies to suit anti-migrant narrative in South Africa: A case for Zimbabwean Exemption Permit (ZEP) business permit holders

Chiedza Simbo · Carlos Joel Tchawouo Mbiada

International Journal of Research in Business and Social Science · 2024

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Based on three cases drawn from the consultation with Zimbabwean migrants whose Business Exemption Permits were terminated by the South African Government without following due process, this paper disallows the economic reasons advanced for such a decision. To this effect, this paper argues that ZEP business permit holders cannot be said to be taking jobs away from nationals.  On the contrary, this paper argues that ZEP business permit holders, while contributing to economic growth, also employ South Africans, thereby reducing the unemployment rate. It is on this basis that this paper argues that the termination of the ZEP dispensation is a populist measure to fit the anti-migrant sentiment in the country. It is an electoral engineering mechanism fuelled by xenophobic sentiments to tap into the electoral base of some political parties and a device to demonstrate that the government is tackling the migration issue. If that was not the case, ZEP business permit holders’ waiver application should be readily granted. On this note, this paper recommends that ZEP business permit holders should be exempted from the requirements of a business visa application because they are non-negligible contributors to the economic growth of the country.

DOI 10.20525/ijrbs.v13i10.36240 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Exploring the role of the minibus-taxi industry on promoting taxi entrepreneurship in South Africa

Terrance Molobela

International Journal of Research in Business and Social Science · 2024

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From the 1930s, the South African minibus-taxi industry has been playing a fundamental role in supporting the growth and development of minibus-taxi entrepreneurs. The minibus-taxi industry in South Africa is often misunderstood due to its informal nature. However, it is worth noting that the South African minibus-taxi industry has created economic opportunities for taxi entrepreneurs, and today it has an annual turnover of R38-billion to R50-billion. This study investigated the role of the South African minibus-taxi industry in promoting the development of taxi entrepreneurship in Mankweng taxi ranks, within the Limpopo Province and its limited within this area. The mixed-method research approach was used with a stratified-random sampling using a semi-structured questionnaire administered to 110 taxi entrepreneurs. In addition, the study conducted group focus interviews purposively with 12 minibus-taxi bosses. Qualitative data was analysed using descriptive analysis and quantitative data was analysed using the Statistical Package for Social Science (SPSS) software and then transported to the Microsoft Excel for further analysis where necessary. The findings reveals poor business planning; weak support from both the Mankweng Taxi Association and government; and high fuel prices affects the day-to-day business activities and causing majority of minibus-taxi entrepreneurs running their businesses at loss without realisation. The study recommend an urgency for the Mankweng minibus-taxi group and their key stakeholders to design an entrepreneurship model suitable for the industry’s development to boost the local economy. This study sought to demonstrate the importance of unlocking the full potential of minibus-taxi entrepreneurship through sufficient support from both the government and minibus-taxi associations to address structural challenges, limited access to resources and finance, and regulatory complexities to lessen the burden of running the minibus-taxi business. The study challenges policy-makers intentionally to design programs aimed at incorporating the minibus-taxi business into boosting the overall economy in a formal manner.

DOI 10.20525/ijrbs.v13i10.36600 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Conceptualizing academic mentoring in South African Universities: Interactive qualitative analysis

Theresia Joakim Kanyopa · Matseliso Mokhle-Makgalwa · Fumane Khanare

International Journal of Research in Business and Social Science · 2024

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The role of academic mentoring has now become a crucial educational practice not only for student’s academic success and achievement, but also, faculties development and institutional growth. However, the effectiveness of mentoring process is difficult to measure due to a lack of conceptual clarity about the mentoring practices and programs in higher education institutions. In South African universities, mentoring practices face unique challenges and opportunities due to the country’s historical background. Therefore, this literature review conceptualizes academic mentoring by looking at the programs, methods and outcomes associated with academic mentoring in South African universities. An Integrative Qualitative Analysis was employed to review a total of 13 studies that was conducted between 2016 and 2024, and identify three themes namely; Impacts of academic mentoring on student’s performance, Roles of cultural and linguistic diversity on enhancing academic mentoring, and Significance for Integrating mentoring practices into institutional policies. Findings provide a foundation for future research and offer practical recommendations for enhancing academic mentoring practices in South African universities.  

DOI 10.20525/ijrbs.v13i10.36910 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Nuances and meaning of the concept trust in and for academic development practice and practitioners

Fhatuwani Ravhuhali · Hlayisani HF. Mboweni

International Journal of Research in Business and Social Science · 2024

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The study covers AD practitioners' definitions of trust, levels of trust, and responsibilities in developing trust with university academics. It also studies how culture affects trust and how AD practitioners might build trust amongst university lecturers and institutions. Thematic and content analysis were performed on six AD practitioners selected for sampling. The findings show that trust can mean self-confidence, being respected, and doing professional work. AD professionals express self-confidence in their competence and trust in their colleagues. Having one's contributions recognised and appreciated fosters trust and belonging. Professional obligations require trust in the system and the conviction that everyone is contributing to similar aims. The survey also finds scepticism, with some practitioners perceiving academic progress as a burden. The report emphasises the repercussions of broken trust in collaborative efforts and recommends university workshops to establish trust, meaningful participation, and community among AD practitioners and university academics. To boost student learning, AD practitioners must create trust, according to the report. It suggests studying trust-building tactics to create collaborative connections and overcome faculty resistance to academic advancement.

DOI 10.20525/ijrbs.v13i10.36940 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Sustainable Development Goals as a determinant for international private sector philanthropy in the developing world

Hulisani Takalani

International Journal of Research in Business and Social Science · 2024

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Achieving the Sustainable Development Goals (SDGs) requires not only national budgetary revenues but also the private sector and other funding sources. A significant number of development actors consider the private sector to be an essential partner and advocate for development cooperation. International development places a special emphasis on formalised private philanthropic organizations. This study examines how the Sustainable Development Goals affect the flow of private philanthropic aid to developing countries. The study also wants to know if private development funding is utilised for development alone or other purposes. Secondary sources of information from credible books, journals, and official reports from various development organizations were used in the study. Thus, a desktop qualitative analysis was used to examine the data. The paper bases its argument on the dual interest model, which contends that recipient needs and donor interests influence private-sector giving. The study finds that corporate philanthropists have made SDG targets a major theme in their programmatic and financial work. The results show that corporate philanthropists' involvement in SDG initiatives is often driven by a variety of factors, including both the business and development aspects of the SDGs. The study also shows that although private philanthropy is crucial to achieving the SDGs, it struggles to maintain its transparency and impact. To achieve the SDG targets, the study suggests that the private sector increase its involvement and improve cooperation with other stakeholders. The study also concludes that to improve policymaking and create a more effective development finance spectrum, more research on the relationship between business and development financing is needed.  This paper contributes to the larger conversation concerning the function and effects of private sector support for the SDGs in developing nations.

DOI 10.20525/ijrbs.v13i10.37210 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Reforming public sector supply chains in Limpopo: Unveiling governance challenges and strategic imperatives

Tshepo Mabotja · Kgaogelo Molokomme · Nomonde Ngcobo

International Journal of Research in Business and Social Science · 2024

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Supply Chain Management (SCM) plays a vital role in any organization, facilitating trade both globally and locally. An organization with a robust SCM can easily meet demands, ensuring that goods or services are readily available and delivered promptly. However, poor structuring and management of SCM can lead to significant challenges, including service delivery failures. This study aims to analyze supply chain practices in the public sector in Limpopo Province, specifically focusing on public entities. The study seeks to identify weaknesses within the supply chain practices of public entities in Limpopo, highlighting issues such as lack of strategic alignment, inadequate policy implementation, and poor enforcement of SCM rules and regulations. A qualitative research approach was employed, collecting data through interviews with various experts from different public sectors to address the identified flaws in SCM practices. The findings reveal that there is a significant misalignment between supply chain and organizational strategies, which has led to service delivery backlogs, high levels of corruption, and continuous strikes across the province for better services. The study also finds that top-level management, including provincial leaders, do not perceive SCM as vital enough to warrant their attention, resulting in limited support for SCM practitioners. The lack of strategic focus and governance failures in SCM contribute to financial inefficiencies and poor service delivery, underscoring the need for provincial leaders to adopt a more strategic approach to SCM as a tool for improving public service delivery. This study provides insights into the critical role of SCM in the public sector, highlighting the urgent need for effective strategies, policy enforcement, and managerial support to mitigate governance and compliance failures. The research underscores the necessity for public entities in Limpopo to realign SCM strategies with organizational goals to enhance service delivery and combat corruption.

DOI 10.20525/ijrbs.v13i10.37492 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Exploring the use of technological innovations in agricultural farms: a case of South Africa

Sipho Makgopa

International Journal of Research in Business and Social Science · 2024

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Agricultural farms play a crucial role in providing food security in South Africa and other parts of the world. These agricultural farms are faced with challenges such as stock theft, equipment theft and armed robberies. This paper aimed to explore the use of technological innovations on agricultural farms to detect and prevent crime. Complexity theory was adopted to achieve the aim of the paper. Qualitative research was adopted to achieve the research objective and in-depth interviews were conducted with farm managers in South Africa. Content analysis was used with the aid of Atlas.ti version 8 to analyse the primary data. The findings uncovered that technological innovation devices such as motion sensors, monitoring surveillance camera devices and drones are used on agricultural farms. Despite these devices' use, agricultural farms face security budget constraints. This paper makes a significant contribution by offering recommendations to key stakeholders and directions for future research on the topic.

DOI 10.20525/ijrbs.v13i10.37780 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Gender equality in South African higher education: A scholarly analysis of the National Development Plan

Andile Sokani

International Journal of Research in Business and Social Science · 2024

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This study offers a thorough examination of South Africa's National Development Plan (NDP), emphasising its dedication to advancing gender equality in higher education. Notwithstanding constitutional assurances of equality, considerable gender discrepancies endure in South African higher education institutions (HEIs), with women encountering institutional obstacles that impede their entry and achievement. The research utilises a systematic review approach, consolidating current academic literature to discern the problems and opportunities related to the NDP's gender equality objectives. Critical findings indicate that structural obstacles, including socio-cultural views and financial limitations, substantially hinder women's engagement in higher education. The under-representation of women in leadership positions within higher education institutions fosters a cycle of inequity, as cultural beliefs and institutional regulations frequently neglect the distinct problems encountered by female students. The investigation underscores the necessity of employing an intersectional approach to comprehend the intricacies of gender inequality in higher education. This study emphasises the importance of executing targeted interventions and unified national policies to cultivate an inclusive educational environment that empowers women and corresponds with the overarching objectives of sustainable development. By resolving these difficulties, South Africa can advance towards genuine gender equality in its higher education system, thereby fostering national development and social progress.

DOI 10.20525/ijrbs.v13i10.37823 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Exploring the impact of the Extended Curriculum Programme (ECP) as a crucial motivating landing space

Georgina Mokganya · Innocent Zitha

International Journal of Research in Business and Social Science · 2024

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The smooth transition of students into higher education is crucial for laying a strong foundation for success at the university level. This paper investigated students’ perceptions and responses to enrolling in an Extended Curriculum Programme (ECP) and lecturers’ efforts to motivate students and understand the factors that may hinder student success. To achieve this, the research utilised a mixed methods approach, incorporating both qualitative and quantitative dimensions. The researchers purposefully selected 150 ECP students enrolled in the 2024 academic year. Data collection involved the use of free listing techniques and semi-structured interviews, which allowed for a comprehensive understanding of the students' experiences. The collected research data was organised, transcribed, and analysed using thematic analysis, ensuring a systematic and in-depth exploration of the data. Additionally, the findings were statistically analysed using Microsoft Excel to compare the challenges faced based on gender and age, providing a nuanced understanding of the factors influencing student transition. The students, while enthusiastic about their university experience, also expressed feelings of being lost and overwhelmed during their transition. Many students, particularly those who linked their early academic performance to future opportunities, felt unprepared for independent study at the university, which was distressing. Ignoring such experiences and the lack of a sense of belonging can hinder students' academic success. Therefore, it is crucial for lecturers to identify students’ emotions early and implement supportive strategies, such as a well-planned orientation program, recognition, and rewards for high-achieving students. The paper recommends strategies and techniques that should be implemented to facilitate a smoother transition for students into higher education.

DOI 10.20525/ijrbs.v13i10.37932 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

The role of 4IR technologies and organizational culture in enhancing manufacturing supply chain performance

Tshepo Mabotja

International Journal of Research in Business and Social Science · 2024

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This study seeks to create a model for the management of the steel production supply chain in South Africa amid the Fourth Industrial Revolution (4IR), tackling persistent interruptions and delays within the supply chain despite current models. A mixed methodology was utilised in the model's development. The qualitative component entailed a Delphi research corroborated by literature to ascertain pertinent hypotheses, whereas the quantitative component validated the model through structural equation modelling (SEM) utilising SmartPLS software. The research delineated a seven-construct framework comprising cooperation, integration, communication, supply chain structure, Fourth Industrial Revolution technology, organisational culture, and trust. The amalgamation of these designs proved enough for improving the efficacy of the steel production supply chain. The research revealed that the use of Fourth Industrial Revolution technologies and the cultivation of a conducive organisational culture are essential for effective supply chain management in the steel manufacturing industry. The research presents a detailed model that facilitates the planning and organisation of steel industry supply networks in South Africa. This approach underscores the necessity of a cooperative organisational culture, client contentment, and the incorporation of Fourth Industrial Revolution technologies. Steel industry stakeholders are urged to implement adaptable supply chain frameworks (lean, agile, leagile) based on project goals. This study enhances theoretical frameworks by highlighting essential features that have not been previously incorporated into supply chain management models for the steel sector, including the integration of Fourth Industrial Revolution technology and organisational culture. It provides actionable insights for stakeholders in steel manufacture, enhancing supply chain performance via the proposed paradigm. The research methodology improves comprehension of supply chain management within the framework of the Fourth Industrial Revolution (4IR).

DOI 10.20525/ijrbs.v13i10.37941 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Building farming resilience to climate change through social assistance in South-Eastern Zimbabwe

Emmanuel Ndhlovu

International Journal of Research in Business and Social Science · 2024

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Agriculture is the major source of livelihood and income for about 80% of the Zimbabwean population. However, in recent decades, climate change, political standoffs, hyperinflation, and an energy crisis have held the sector hostage. Policy and academic scholarship have mainly focused on reforming agricultural policies. Studies on the diagnostic potential of non-contributory social assistance in increasing resilience and recovery from shocks are limited. Focusing on south-eastern Zimbabwe, this article identifies climate change-related farming challenges. It explores how social assistance, cash transfers and material transfers, in particular, can generate the resilience of smallholder farmers to climate change. The article utilised mixed methods research data collected between June and December 2022. The study shows increased use of improved inputs, increased farm output and asset ownership, risk coping and non-farm investment, household income, food security, and production capabilities. The results provide a sufficient empirical rationale for promoting social assistance and smallholder agriculture interactions. It shows how social assistance interventions generate multiplier effects in smallholder farming. The government should normalise the increasing demand for smallholder farming products to promote agriculture through social protection.

DOI 10.20525/ijrbs.v13i10.38001 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Social media usage determinants across demographic characteristics of mobile network users in Zimbabwe

Simbarashe Cowen Matema · Safura M. Kallier-Tar · Michael Cant

International Journal of Research in Business and Social Science · 2024

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The study sought to establish the primary determinants of social media usage among mobile network users in Zimbabwe, and how do these determinants vary across different demographic characteristics, including age, gender, education, income, and occupation. A descriptive research design was used in this study. A self-administered face-to-face personal survey was used to collect data from the consumers. The population in this study was made up of mobile consumers of the mobile network providers, Econet, NetOne, and Telecel in Harare Province, aged between 18 and 64 years. Convenience sampling technique, was used to select the mobile network consumers to participate in the study drawn from the three mobile operators. A sample of 384 respondents was chosen for the study. The result indicated that male respondents demonstrated a stronger perception of the effects of social media engagement on social media usage and truthfulness as a determinant of social media usage among the 18 to 25 age group and the 34 to 41 age group was different. Respondents with secondary education only demonstrated stronger perceptions of the effect of perceived usefulness on social media usage than degree holders’ respondents. Formally employed respondents had a stronger perception of the effects of social media influence on social media usage compared to students. The analysis of the study results further indicated that respondents who earned less than $2000 was significantly less than the mean score for the group which earned between $3001- 4000. The study concluded that male consumers have a stronger perception of the effects of social media engagement on social media usage, the consumers in the 18 to 25 age group have stronger perceptions of truthfulness of information, holders of certificates have a stronger perception of the effects of cost effectiveness on social media usage and formally employed consumers have a stronger perception of the effects of social media influence on social media usage compared to students. Creation of social media content helps the mobile network operators to adapt, design and develop social media content specifically targeted to specific ages, gender, occupations, and income levels on social media sites.  Mobile network operators can use the results of the study to choose a social media channel that speak to the right demographic consumers who visit their platforms.

DOI 10.20525/ijrbs.v13i10.38140 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The adverse psychosocial effects of post-Covid-19 in dismantling family structures leaving children heading families in Mavalani village, Limpopo Province

Jeaneth Reanetse Thema · Kamogelo Meriam Mphahlele · Ntshuxeko Hennie Ritshuri · A.P. Ramanyimi

International Journal of Research in Business and Social Science · 2024

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Globally, there were 5 million COVID-19 deaths between March 2020 and October 2021, and approximately 5·2 million children lost a parent or caregiver because of COVID-19-related deaths. This has left so many orphaned children that had to navigate life without parental supervision. This paper aims to demonstrate the adverse social effects of covid-19 in the lives of children in child-headed families in a small village called Mavalani in Limpopo province, South Africa. We employed a qualitative study utilizing an explorative research design to get deeper knowledge of the adverse effects of Covid-19 on child-headed families in Mavalani village. Purposive sampling, which is a non-probability sampling technique was used to purposefully select the participants that are suitable for the research study. A sample size of 10 teenagers aged 13-17 years old were randomly selected within the population of child-headed families in Mavalani village. Thematic data analysis was utilized to analyse the adverse social effects experienced by child-headed families because of covid-19 parental death. Main findings of the study demonstrate that the COVID-19 pandemic has had a profound impact on family dynamics, resulting in the loss of parents and leaving children to care for their siblings in child-headed households. These children often face discrimination and social isolation due to the stigma associated with being a part of a child-headed family, leading to feelings of anxiety when interacting with their peers. Taking on the responsibilities of a parent at a young age has also had a significant impact on their childhood experiences and overall well-being.

DOI 10.20525/ijrbs.v13i10.38180 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Conflict resolution in indigenous communities: A social work perspective

Rakgwata Phoke Alpha · Sekgobela Tumelo

International Journal of Research in Business and Social Science · 2024

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Indigenous communities possess rich traditions of conflict resolution rooted in their cultural values, collective decision-making, and community involvement. However, the imposition of Western legal frameworks and colonial histories has often disrupted these practices, leading to increased tensions and unresolved conflicts. This study explored conflict resolution within Indigenous communities, emphasizing the role of social work in facilitating culturally appropriate processes. The study employed a qualitative approach, incorporating interviews with Indigenous leaders, social workers, and community members, alongside a review of relevant literature on traditional practices and social work interventions. Social workers play a crucial role as facilitators, helping to navigate tensions and bridging gaps between traditional practices and contemporary needs. Challenges include a lack of cultural competency and the need for ongoing community engagement. The integration of Indigenous knowledge systems into conflict resolution practices enhance outcomes and foster healing. Social workers prioritize cultural humility and active listening, ensuring that Indigenous voices lead the resolution process. By supporting the reclamation of traditional conflict resolution methods and advocating for culturally sensitive practices, social workers empowered Indigenous communities, promote resilience, and facilitate more effective conflict resolution. This perspective underscores the necessity of collaboration, respect, and recognition of Indigenous sovereignty in all social work interventions.

DOI 10.20525/ijrbs.v13i10.37896 Crossref citations7 OpenAlex citations