Research collection
20 publications
JOURNAL ARTICLEAbou-Zeinab, Ali
International Journal of Finance & Banking Studies · 2026
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Studies on the impact of digitalisation on bank credit allocation are relatively scarce. Digital technologies have a significant impact on economic growth, the labour market, commodity and asset prices, and international trade. The recent surge in innovation and digitalisation within the financial sector has brought about tremendous changes in bank business models and credit distribution, significantly affecting economic growth. Digital transformation has led to a new banking business model of collaboration between emerging Fintechs and conventional commercial banks, often called a “partnership model”. Here, the banking system is viewed as the evolutionary outcome of monetary financial institutions, constantly adapting to technological change. This ongoing evolution has determined the pattern of credit allocation, ultimately shaping its effects on economic growth. Drawing upon authoritative primary data and sector-specific lending indicators, this study seeks to advance existing scholarly research regarding the impact of digital transformation on bank credit allocation. The contribution of this research stems from comparing the digital transformation of banking systems in the UK and Denmark and examining how digitalisation has led to divergent trajectories in bank credit allocation. The study explores credit allocation under the digital transformation of banking and its effect on overall economic growth. In this sense, bank credit allocation extends beyond traditional industrial firms to reach various other sectors of the economy. Specifically, this research demonstrates how technological advancements in the banking sector directly impact overall economic performance, drawing on empirical evidence from the UK and DK as selected case studies. Empirical evidence demonstrates that bank lending has prioritised credit for financial market trading and real estate mortgages at the expense of the productive sector. This is particularly evident in the ever-growing volume of lending directed toward already existing assets. The prevalence of non-productive credit effectively illustrates that the banking system is increasingly driving the financialisation of the economy.
DOI 10.20525/ijfbs.v15i3.5270N/A Crossref citations0 OpenAlex citations
JOURNAL ARTICLEIsaac Duku · Ethel Ansaah Addae · Nilesh Kumar · Muhammad Yaseen Bhutto
International Journal of Research in Business and Social Science · 2025
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Workplace stress and nurse retention are critical challenges in healthcare, affecting organizational stability and public health outcomes. Therefore, this study investigates the impact of stressors and job satisfaction on nurses’ turnover intentions in the western region of Ghana, with a focus on the moderating role of transformational leadership. Methodologically, a descriptive cross-sectional design was employed to collect data from 364 registered nurses working in four hospitals. Participants completed an online questionnaire measuring stress factors, job satisfaction, turnover intentions, and transformational leadership. Structural equation modelling was employed to analyze the data using Mplus 8.3. The results revealed stressors (stress from workload, superiors, and coworkers and daily life) significantly increased nurses’ turnover intentions while negatively influencing job satisfaction. Job satisfaction was inversely associated with turnover intentions, and transformational leadership moderated this relationship, reducing the likelihood of such intentions. The findings highlight the importance of fostering job satisfaction and implementing transformational leadership strategies, such as mentorship and effective stress management, to alleviate workplace stress and enhance nurse retention. These insights offer valuable guidance for hospital administrators and policymakers in designing interventions to improve nurse retention and overall organizational performance.
DOI 10.20525/ijrbs.v14i2.39371 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEMuhammad Ahmed Butt · Paul Katuse
International Journal of Research in Business and Social Science · 2023
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The overriding purpose of the study was to ascertain through empirical research whether Porter’s diamond firm strategy, structure and rivalry construct influence the key automotive industry of Pakistan. The Researchers applied positivism research philosophy to help generalize the research study outcomes. Descriptive analytics was deployed to help determine the significance, direction and magnitude of the study. Primary data was obtained from senior managers working in the industry by applying a structured questionnaire for subsequent analysis. While soliciting data, an 85.6% response rate was documented. Statistical techniques were applied which included parametric and nonparametric to arrive at objectively based results to draw safe conclusions. The research findings have created significant value for practitioners in the auto industry as well as the decision-makers at the helm of policy formulation. Pragmatic inferences to be drawn from the research findings include improving the performance of the automotive sector by internalizing Porter’s diamond construct firm strategy, structure, and rivalry. Results in other industries may be tested with future research to help establish generalizability in the area.
DOI 10.20525/ijrbs.v12i7.29050 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMuhammad Ahmed Butt · Paul Katuse
International Journal of Research in Business and Social Science · 2023
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The prime purpose of the research was to examine, through empirical study, and help determine the government’s role as moderator in the relationship between Porter’s diamond firm strategy, structure, and rivalry construct and the firm’s performance in Pakistan’s automotive sector. In the study, the research philosophy was positivism, and a deductive approach was applied as the main reason to establish generalizations in the results. With a view to determining the magnitude, direction, and significance, researchers emphasized descriptive and inferential statistical techniques. Data was solicited from 166 sample respondents through a structured questionnaire. To establish the reliability perspective and validity context of the questionnaire constructs, a pilot study was part of the research study. Parametric and nonparametric statistical techniques also became an integral part of analysis for drawing objectively based conclusions. For moderation purposes, the tool was macro, Process v3.0 (model 1). The study findings aptly indicate that in a theoretical context, the relationship is not significant, whereas the practical perspective reflects that government policy does influence industry firms’ performance; however, the mediating role of government between Porter’s constructs, viz., firm strategy, structure, and rivalry, and industry firms’ performance documented no impact. In the constituencies of academia, automotive sector players, and policymakers, the moderation results shed light on theoretical and practical contextualization.
DOI 10.20525/ijrbs.v12i7.29253 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEMollah Aminul Islam · Md Nahin Hossain · Muhammad Asif Khan · Mohammad Raihanul Hasan
International Journal of Research in Business and Social Science · 2021
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In this study, we review the literature to find how the financial development of a country attracts foreign direct investments for a sustainable real sector development of the country. The area is least focused on literature. Thus we don’t limit our search and review to any time or database or journal category. We find the theoretical logic and empirical evidence so far available in the literature. Our review finds that the development of the financial sector of a country is one of the most important attractors of FDIs. Theoretically, financial sector development works as a symbol of trust and goodness to the new potential investors and a good resource allocation channel for the existing investors. However, very few researchers find that FDIs are more prone to countries with a low developed financial system which may happen due to the presence of risk-taker foreign investors and risk-averse domestic entrepreneurs.
DOI 10.20525/ijrbs.v10i4.12134 Crossref citations11 OpenAlex citations
JOURNAL ARTICLEFarhan Mirza · Sohail Younus · Nabeel Waheed · Adnan Javaid
International Journal of Research in Business and Social Science · 2021
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Pakistan is experiencing an enormous increase in the acceptance of western apparel shopping among people. To bind this opportunity, it is necessary to understand ensure the repurchase intention among customers. Hence this research article explored the impact of Service and Product related attributes on Re-purchase Intention: Role of customer characteristics and customer satisfaction in an apparel shopping context. The importance of product attributes and service attributes to the result of repurchase intention has been well documented. In the past, scarce studies will be done to check this relationship. The theoretical repurchase model was developed and tested using SEM on experiential data of 350 apparel brand customers. In Pakistan's scenario, the study's significance is that the clothing industry is becoming more frequent and increasingly focused on developing brands. Simultaneously, the Pakistan textile and clothing brands industry became more and more developed and strongly influenced the international market worldwide. The current research finding will enable marketers to realize the value of product and service attributes and depict the different factors of customer characteristics and customer satisfaction impact on repurchase intention for ensuring continuity among old customers. Furthermore, the current research will make a valuable addition to increasing repurchase intention literature for marketers.
DOI 10.20525/ijrbs.v10i3.110711 Crossref citations13 OpenAlex citations
JOURNAL ARTICLEQing Wang · Muhammad Saqib Khan · Muhammad Kamran Khan
International Journal of Research in Business and Social Science · 2021
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The Covid-19 pandemic restricted the people around the world's boundaries. Therefore, online learning's importance increased in the current era, an essential topic for current research. Students are actively using Massive Open Online Courses (MOOCs) while restricted at their homes during the Covid-19 pandemic. This research investigates the Unified Theory of Acceptance and Use of Technology model (UTAUT) and quality factors to predict the users perceived satisfaction and reuse intentions toward MOOCs in the Covid-19 pandemic. We collected data from three public universities in Wuhan, China and 298 users who were actively using MOOCs participated in this research. The proposed hypotheses were tested by using PLS-SEM. The findings revealed that effort expectancy and social influence directly impacted users' reuse intentions while performance expectancy and perceived course quality positively impacted users' reuse intentions through perceived satisfaction toward MOOCs. This research found the critical role of perceived satisfaction in the current pandemic era. Finally, this research provides important theoretical implications for the researchers and practical implications for the developers, technologists, and policymakers for developing effective systems and strategies in online environments. In addition, this study revealed some limitations and future research guidelines for the researchers.
DOI 10.20525/ijrbs.v10i2.10459 Crossref citations15 OpenAlex citations
JOURNAL ARTICLEMuhammad Saqib Khan · Haijun Wang · Qing Wang · Waseem Khan
International Journal of Research in Business and Social Science · 2021
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This study examined the relationship between the level of logistics service quality, relationship quality, and repurchase intention in the e-retail sector of Pakistan. Logistics service quality LSQ was integrated into the step-by-step purchasing process including pre-purchase, purchase, and post-purchase factors. This research is unique from existing research work as it validated a holistic model by examining the role of customer’s perception of LSQ in strengthening their RQ and subsequent purchase intentions in the e-retail logistics sector of Pakistan and draw important suggestions to enhance the competitiveness of logistics services of domestic e-retail logistic firms. A survey strategy using self-administered questionnaires was employed from customers of departmental stores, large discount stores, shopping malls & retail outlets. A total of n=241 based on a cluster of conventional retail consumers across Pakistan was drawn. The study results provide a quality framework for the management of logistics service providers working in Pakistan's e-retail industry to evaluate the strengths and limitations of their service provision and then identify areas where improvements might be needed.
DOI 10.20525/ijrbs.v10i1.10281 Crossref citations8 OpenAlex citations
JOURNAL ARTICLEMuhammad Asif Khan · Marium Burki
International Journal of Research in Business and Social Science · 2020
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The financial system and capital market in developed countries are more developed as compare to emerging countries. Firms like small and medium enterprise (SMEs) needs finance to operate their business and make a competitive position in the market. In an emerging country like Pakistan, SMEs face a lot of financial and non-financial obstacles that may relate to the poor performance of SMEs. This study investigates the relationship between commercial loans, retain earnings, trade credit, managerial activities, and SME's performance. This study also investigates the interaction effect of managerial activities between independent variables and dependent variables. A survey was conducted in a small and medium enterprise of KPK Pakistan. Data were collected from 362 employees. SPSS (Statistical Package for the Social Sciences) software was employed for data analysis for descriptive and regression analysis. The finding confirmed that commercial loans, trade credit, retained earning have a positive and significant impact upon SME's performance. It is also found that managerial activities have played a mediating role and increased the performance of SMEs. Among variables under study, the more trade credit activities, the higher the performance of the SMEs is observed. Based on this study's results, Leaders, supervisors, and managers are those employees having a substantial role in the performance, development, failure, and success of an organization. Managerial activities are vital for a manager for the purpose to know what should be done in different circumstances and improve overall performance and accomplish organizational goals.
DOI 10.20525/ijrbs.v9i4.7506 Crossref citations9 OpenAlex citations
JOURNAL ARTICLEMuhammad Kamran Khan · Maria Shafi · Shakeel Khan · Waseem Khan
International Journal of Research in Business and Social Science · 2020
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Although task conflict is usually seen to be beneficial to team creativity, the relationship is still unclear because of the mixed results. This research investigated why task conflicts resulted in some positive outcomes in terms of team creativity. Drawing on minority dissent theory, this study examined the conflict-creativity relationship by focusing on the mediating role of team reflexivity. We collected the sample data from 338 employees and 67 supervisors (67 teams) across three different sectors (banking, pharmaceuticals, and insurance) in Pakistan to support our hypotheses. We used bootstrapping analysis and the Sobel test to check for the mediation analysis. The results indicated that task conflict increases team reflexivity, team reflexivity facilitated team creativity, and thus, task conflict positively influenced team creativity via team reflexivity. The theoretical and practical implications of this study plus future directions are further discussed.
DOI 10.20525/ijrbs.v9i2.6311 Crossref citations0 OpenAlex citations
JOURNAL ARTICLERafeed faiz Abozaid · Rafique Mansoor Mansoor · Sayyed Sadaqat Hussain Shah · Sinan Abdullah Harjan
International Journal of Research in Business and Social Science · 2019
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Preceding researchers have tended to focus on the negative aspect of the perceived overqualification and its inadequacy in the organization. We offer an alternative perspective and postulate that perceived overqualification could influence employees’ behavior through an interactive mechanism. We propose that relational skill abilities, in the form of job autonomy of overqualified employees, determine their tendency to experience interpersonal influences, and, thus engage in helping behavior with devastating work deviance behavior. Data were collected from 20 multinational companies in China through a survey of 500 participants. Structural equation modeling was used for the analysis of data. The results indicate that perceived overqualification has a strong indirect impact via interpersonal influence on the helping behavior and workplace deviance behavior, and increase the helping behavior and decrease the workplace deviance behavior at the working environment. Further, outcomes concluded that job autonomy and prosocial motivation have a significant moderating role and increase the employers helping behavior and deteriorations their Workplace deviance behavior.
DOI 10.20525/ijrbs.v8i6.5317 Crossref citations12 OpenAlex citations
JOURNAL ARTICLETahir Mahmood Ali · Sana Gull
International Journal of Research in Business and Social Science · 2019
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The impacts of the government funding on the NGOs in terms of advantages and disadvantages has received mixed response from the scholars. This study attempts to review the promises and perils of government funding on the NGOs and aims to gather the scattered knowledge from literature at one place. Literature review was carried out for the relevant studies. Using the inclusion/exclusion criteria established for this article, 31 studies were finally selected for review. Using thematic analysis approach, 5 main themes regarding government funding impacts on NGOs were extracted from the reviewed 31 studies. The themes are institutional theory and Isomorphism, accountability, loss of autonomy, mission drift and crowding out. Some scholars and studies linked these themes with underperformance while others linked them with stability of the NGOs. Definite results are hard to draw to determine the impacts of government funding on NGOs and in fact these impacts depend upon a number of factors such as, age, size, sector, demography, political, economic and social environments of an NGO
DOI 10.20525/ijrbs.v5i6.6077 Crossref citations11 OpenAlex citations
JOURNAL ARTICLENaseem - Ashraf · Qurra Tul Ain Butt
International Journal of Finance & Banking Studies · 2019
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Purpose: Using panel data approach in Pakistani banking sector for 7 year time period from 2010 to 2016, the aim behind this study was to examine the bank specific, industry specific and macroeconomic determinants of bank profitability
Research Design: Quantitative research design has been employed with OLS, random effect model and fixed effect model, moreover regression and correlation analysis has been used in this study
Findings: Rise in NPLs ratio, Loan loss provision, inflation and exchange rate reduces the profitability of banks while increase in market power, bank size, capital adequacy enhance the profitability
Practical Implication: The deleterious impact of different indicators on profitability of banks shows that distressed banking sector can cause hindrance in not only growth of financial sector but can also cause the poor growth of economy. Outcomes of the study emphasis on the need of clear-out of NPLs to keep financial sector sound as NPLs cause high loan loss provision which effect the capitalization of banks that ultimately effect the economic growth of financial as well as other sectors of economy. Banking supervisory agencies should pay attention towards banking monitory policies and banks macroeconomic policies
Originality/value: This study examine the impact of all three types of indicator (Bank specific, industry specific and macroeconomic) on banks profitability by employing latest data from 2010 to 2016 in which major reforms were held in banking industry of Pakistan because there exist rare studies with all three types of variables with latest figures
DOI 10.20525/ijfbs.v6i5.1952 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEMuhammad Waqas · Nudrat Fatima · Aryan Khan · Muhammad Arif
International Journal of Finance & Banking Studies · 2019
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The aim of the empirical study is to investigate credit risk determinants in banking sectors across three kinds of South Asian economies. An accumulated sample of 105 unbalanced panel data of financial firms over the period of 2000-2015, by applying General Method of Moment (GMM) estimation techniques one-step at the difference in order to identify factors influencing credit risk. This study is inspired by two broad categories of explanatory variables which are bank-specific and macroeconomic. Bank-specific factors influencing unsystematic risk, while macroeconomic factors promoting systematic risk. The study uses a proxy of non-performing loans for credit risk in banking sectors of Pakistan, India, and Bangladesh. The empirical results have been found aligned with theoretical arguments and literature as expected. In comparison, NPLs in Pakistan is greater than India and Bangladesh, while India has the lowest ratio of non-performing loans. The study documents that bank-specific factors (inefficiency, profitability, capital ratio and leverage) have a significant contribution towards credit risk. Further, the study also finds a significant impact of macroeconomic variables on non-performing loans. While, the result in the case of Bangladesh predicts contradictions that have no significant effect on non-performing loans at various levels. The overall results indicate that credit risk is not influenced by only external factors but also affect by internal factors like bad management and skimping etc.
DOI 10.20525/ijfbs.v6i1.61717 Crossref citations32 OpenAlex citations
JOURNAL ARTICLESidra Rehman · Hafiz Muhammad Shahrukh · Ayesha Mansha Virk · Dr. Mattiullah Butt
International Journal of Research in Business and Social Science · 2019
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Supervisor enhances their subordinates’ level of creativity to provide the latest insights into intrinsic motivation. Therefore, demonstrating the other site in which pay for performance decisions are controlled by the HR department through individual interaction with increasing (PFP) pay for performance and employee creativity (CR). By utilizing the sample size of 250 questionnaires out of which 206 were completed from Lahore, the city of Pakistan. We establish that the consequence of (PFP) on creativity was invariantly mediating by intrinsic motivation in such a way that both mediator or moderator, PFP had stronger positive effects on creativity. Findings show that regression, mediation and moderation analysis the actual best fit was a PFP model and the Cronbach's alpha values show higher reliability and consistency of values & all variables are very highly correlated to each other. Future study is needed for testing the scale with different cultures and different organizations. Furthermore, intrinsic motivation, as enhanced by trust in management, moderating this mediating effect of PFP on creativity. In addition, the regression path analysis exposed that intrinsic motivation mediated the moderated effect among PFP, trust in management, and creativity. The findings of the current study shed light on the processes and conditions under which, PFP may promote creativity.
DOI 10.20525/ijrbs.v8i2.1905 Crossref citations9 OpenAlex citations
JOURNAL ARTICLEMuhammad Iqbal · Faisal Javed
International Journal of Research in Business and Social Science · 2017
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The key purpose of this research paper is to explore the moderating effect of Corporate Governance on the relationship between accounting base financial performance i.e. ROA, and ROE and Capital Structure of 173 Manufacturing firms listed in KSE of Pakistan for the period of 2009 to 2014. In this study multiple regression method is used under fixed effect regression model approach on panel data. The empirical results show that the inclusion of Corporate Governance Index (CGI) as moderating variable has influenced the interaction between Capital Structure and Financial Performance which was positively significant. The result is generally found that the most of Pakistani manufacturing listed firms pursue good corporate governance mechanism and use good and optimal level of Capital Mix to get the better and high financial performance. Furthermore, the corporate governance sub-indices i.e. board structure (BOD-I) and transparency & disclosure (DISC-III) both also have positive and statistically significant association with both firms performance variables: ROA and ROE. Moreover, the ownership structure sub-index (OWS-II) has not significant influence on financial performance. In last, the capital structure also has positive relationship with financial performance, interestingly about 70 per cent of Capital is financed by Equity capital and the Debt capital signifies 30 per cent only. The core significance of this paper is to investigate the impact of Corporate Governance practices on financial decisions from the Pakistani perspective.
DOI 10.20525/ijrbs.v6i1.62410 Crossref citations29 OpenAlex citations
JOURNAL ARTICLEWasim Abbas Awan
International Journal of Research in Business and Social Science · 2013
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This study aims to investigate the impact of determinants of shift work on job satisfaction in service sector organizations of Pakistan. History reveals that the invention of Thomas Edison brought the change in working environment and industrial revolution results in the birth of shift works. A great number of theories in Management are there to define Job satisfaction. All of them show the relationship between ability to perform and the productivity. In order to investigate their impact descriptive study is taken in to account in which survey research method is used to collect data. On the basis of quantitative analysis this study reveals that determinants of shift work has positive impact on job satisfaction. Finally recommendations are made to increase shift work in service sector organizations of Pakistan so that people may upraise their standards of living.


DOI 10.20525/ijrbs.v2i4.800 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEAbdul Kabeer Kazi · Mohammad Adeel Mannan
International Journal of Research in Business and Social Science · 2013
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In this research paper we investigated the determinants likely to influence the adoption of mobile banking services, with a special focus on under banked/unbanked low-income population of Pakistan. The adoption of mobile banking services has been a strategic goal, both for banks and telcos. For this purpose, Technology Acceptance Model (TAM) was used, with additional determinants of perceived risk and social influence. Data was collected by surveying 372 respondents from the two largest cities (Karachi and Hyderabad) of the province Sindh, in Pakistan using judgement sampling method. This study empirically concluded that consumers’ intention to adopt mobile banking services was significantly influenced by social influence, perceived risk, perceived usefulness, and perceived ease of use. The most significant positive impact was of social influence on consumers’ intention to adopt mobile banking services. The paper concluded with discussion on results, and several business implications for the banking industry of Pakistan.
DOI 10.20525/ijrbs.v2i3.7330 Crossref citations64 OpenAlex citations
JOURNAL ARTICLEAbdul Kabeer Kazi
International Journal of Finance & Banking Studies · 2013
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This paper investigated the influence of factors on the intention to adopt Internet banking services among students of higher education in Pakistan. Theoretical framework used for this study has been adopted from Technology Acceptance Model (TAM) with four independent variables. Convenience sampling method was used with a total of valid 220 respondents, which included students of Khadim Ali Shah Bukhari Institute of Technology (KASBIT), Karachi, Pakistan. Data was collected through self administered questionnaire of two parts: Demographic and Likert scale multi-item scale for variables under study. Results indicatedthat convenience, perceived credibility, and perceived usefulness had significant positive influence among students on the intention to adopt Internet banking. The findings from this research would be useful for banks in the subject area, particularly for students in Pakistan.
DOI 10.20525/ijfbs.v2i2.1484 Crossref citations6 OpenAlex citations
JOURNAL ARTICLEAysha Karamat Baig · Uzma Karamat Baig
International Journal of Research in Business and Social Science · 2013
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This study is elected to explore the connection between religiosity and new product adoption amongst Pakistani consumers. This paper sheds some light on measured effects of religiosity and the perceived ideologies of Pakistani’s about proffered pharmaceutical products in the country. Total 500 respondents were involved in the study from (fourth largest city) Faisalabad through judgmental sampling to envisage the adoption pattern of Pakistani Muslim consumers. Here religiosity is taken as an independent variable and was analyzed in five dimensions: sacramental, rational, ideological, consequential, and Practical. Moreover new product development is signified as a dependent variable.Islamic tenets influence the adoption of new pharmaceutical products among Pakistani consumers as their attitude persuades adoption patterns that rely on religiosity. All possible substitutes within different dimensions were assessed to find out the most appropriate combination of dimensions which provided the output. Religion is an element of culture that permeates every aspect of a society and saturates the life of individuals whether one is a believer or a non-believer and cultural dimensions are very vibrant in a society, as religious doctrines shape a secure and stagnant pillar in the society. This paper will assist to highlight its significance and implications in product development related decisions of pharmaceutical industry with reference to the use (prescription/recommendation) of pharmaceutical products by Muslim patients (doctors).


DOI 10.20525/ijrbs.v2i2.652 Crossref citations15 OpenAlex citations