Research collection
32 publications
JOURNAL ARTICLEThandi Susan Ngomane
International Journal of Research in Business and Social Science · 2023
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This study explores the obstacles and opportunities for women who sell arts and crafts along the borders of the Kruger National Park in Mpumalanga Province of South Africa. The Kruger National Park is one of South Africa's most famous symbols, both nationally and internationally. Women who stay along the borders of the Kruger National Park have also harnessed tapping into the tourism sector by trading in arts and crafts because tourists purchase them as souvenirs. Women dominate the craft industry because of fewer barriers to entry as they normally use traditional skills to create crafts. South African women in the informal sector are said to be significantly contributing to the Gross Domestic Product of the country. A qualitative research design utilising a Case study was used to explore the obstacles and opportunities for women who trade in arts and crafts in the tourism industry around the Kruger National Park. Data was collected through semi-structured interview schedules from thirty (30) women who sell arts and crafts from the Kruger National Park gates in Mpumalanga Province. Data was then summarised to capture emerging themes as well as opinions, attitudes and perceptions. The key findings reveal that women face various challenges, mainly in terms of (i) lack of access to finance, (ii) low literacy levels (iii) lack of access to infrastructure and (iv) Poor marketing skills and access to markets.
DOI 10.20525/ijrbs.v12i10.31022 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEKatekani Sibise · Wiseman Ntlhari Mathebula
International Journal of Research in Business and Social Science · 2023
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This research study investigated the critical role of school social workers within the educational landscape of Mankweng Circuit, South Africa. School social workers play a pivotal role in addressing the multifaceted challenges faced by students, their families, and school communities. Through a qualitative research approach, we conducted in-depth interviews with principals and circuit managers to explore their perspectives on the role of school social workers in promoting holistic student development, improving school climate, and addressing socio-emotional barriers to learning. The findings uncover the multifaceted challenges faced by school social workers, including limited resources, high caseloads, and the need for ongoing professional development. The implications of this research are significant, shedding light on the critical need for recognising and investing in the roles of school social workers in South African education. The insights gained from this study can inform policymakers, educators, and stakeholders in the field of education on the imperative of integrating school social workers into the educational system as vital contributors to the overall success and well-being of students. Ultimately, this research contributes to the ongoing discourse on strengthening the educational support system in South Africa and beyond.
DOI 10.20525/ijrbs.v12i9.29823 Crossref citations4 OpenAlex citations
JOURNAL ARTICLEModupi Selepe · Mary. Mehlape
International Journal of Research in Business and Social Science · 2023
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Voting and elections are regarded as quintessential democratic and policy behaviours. The problem with elections is that they do not fully mean democracy. The rationale behind the latter is that regular, free and fair elections do not provide for individual freedoms, political equality, empowerment, an independent civil society, a free press, or scope for deliberation-all key components of liberal democracy. Moreover, elections serve as a pivotal instrument designed to express and simultaneously reinforce the principles (representation, equality, and participation) on which democracy is founded. In democracy, communities exercise their voting rights to elect their representatives, who in turn hold the bureaucracy accountable for implementing decisions that affect the welfare of local communities. Looking at South Africa among African countries, the introduction of a democratic dispensation came with opportunities for the previously excluded citizens. Therefore, Section 195 (1) of the Constitution of the Republic of South Africa, 1996, emphasizes that 'people' needs must be responded to and the public must be encouraged to participate in policy making. The Paper seeks to give a comparison of democracy and elections in selected African countries. Often countries tend to practice elections and perceive democracy differently. This conceptual paper employed the use of a desktop study and has retrieved its basic contribution and argument from the existing literature on democracy and elections in Africa. Furthermore, the article discovered that in most cases citizens’ beliefs, preferences and behaviors change through political engagement, and further recommends that during voting campaigns and elections, a diversity of issues such as culture, beliefs, tradition, and individual preferences should be considered.
DOI 10.20525/ijrbs.v12i8.27480 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEHarriet Rivalani Maluka · Tlou Samuel Setati
International Journal of Research in Business and Social Science · 2023
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The rapid population growth in Africa is estimated to double by 2050, which could create food security challenges. The agriculture industry, especially the farming sector, is considered one of the industries that can proactively rise and provide the needed African solutions to solve not only food security and economic stability but also unemployment and poverty. Proactive positive thinking and mechanisms are needed. This paper explores the forms of constructive deviant behaviors and managerial strategies to promote constructive deviance amongst farmworkers at selected South African fruit farms. As employees are important resources to assist organizations in realising their objectives, understanding the forms of constructive deviance amongst farmworkers and the managerial strategies, could assist the sector to continue rising. There seems to be limited research on the positive side of workplace deviance, especially in the African context. A qualitative research design within the paradigm of constructivism was employed to gather in-depth and invaluable data. Semi-structured interviews in the form of a narrative inquiry, were used to collect data. Thirty farmworkers and nine supervisors from three farms constituted the convenient sample for this research. Thematic analysis was used to analyse the collected narrative data. The findings revealed eight forms of constructive deviance, namely; extra-role job performance, high in-role job performance, creative job performance, whistle-blowing, urgent decision-making, disobedience of unreasonable orders and utilization of knowledge and skills. Nine managerial strategies to promote constructive deviant behaviors include effective communication, performance management, rewarding good performance, provision of training, supervisors’ support, degree of autonomy, opportunity to utilize skills, proper placement, and promotion of teamwork. The findings and further research could contribute positively towards assisting the agriculture sector to continue flourishing.
DOI 10.20525/ijrbs.v12i8.28480 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEShaka Yesufu
International Journal of Research in Business and Social Science · 2023
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The objects of this research are: first, to explore the concept of democracy and its different meanings. Second, to highlight the shortcomings of living in a democratic country. Third, to explore the political leverage and potential dangers posed by members of elite democracy on the masses. Fourth, to warn political leaders of the setback of relying on a system of government that is nonexistent or practiced in its truest form. The researcher investigated the following: Divergent meanings and interpretations of democracy identified some shortcomings associated with democracy and the dangers of the powerful elite who are political leaders imposed on citizens. The main results of the research: first, there is no single country in the world that can rightfully hold claim to practicing democracy in its truest form. Second, democracy is an ideal system of government we all aspired to have, and third, the elite class has manipulated democratic processes to ensure their perpetual dominance over the masses. Fourth, democracy needs to be instituted properly and effectively for the benefit of citizens. The area of practical use of the research: all citizens living in a country where democracy is practiced, political leaders, political party members, students, workers, and public office holders, employees of regional and global organizations.
DOI 10.20525/ijrbs.v12i8.29300 Crossref citations0 OpenAlex citations
JOURNAL ARTICLETerrance Molobela · Dominique Emmanuel Uwizeyimana
International Journal of Research in Business and Social Science · 2023
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This study was motivated by the need to shift from the illusory perception of longing for e-Governance to be declared a new paradigm of Public Administration. Public Administration is said to be static, but yet dynamic. Implying that the dynamics of Public Administration can incorporate electronic governance (e-Governance) to improve matters of governance, public service delivery, accountability and transparency in public affairs. However, even with an incongruous adoption and implementation of Information and Communication Technologies (ICTs) within the South African government, this study shed light on the empirical and systematic evidence and analytical distinction between e-Governance and public administration. The analysis suggests that the complexity and implication of e-Governance via the use of ICTs may enhance government efficacy. Still, it cannot be entirely trusted in maintaining administration and government-businesses-citizens interaction partly due to its rapid technological changes and the various conditions of its implementation within different nations including South Africa. With the aid of qualitative research methods, which heavily relied on secondary data gathered from scholarly journals, academic books, trusted databases and websites, this study reveal that there is scant evidence to support research in incorporating e-Governance as a new paradigm of Public Administration due to the imbalance, network failures, inadequate ICTs infrastructure to govern in a democratic manner which include all citizens. This study concludes that e-Governance is already analysed from a public administration dynamic and complementary perspective implying that it is an analytically and structurally incomplete reform to take its full form as a new Public Administration paradigm due to its rapid technological changes.
DOI 10.20525/ijrbs.v12i8.29313 Crossref citations4 OpenAlex citations
JOURNAL ARTICLETerrance Molobela · Dominique Emmanuel Uwizeyimana
International Journal of Research in Business and Social Science · 2023
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Over the past decades there has been a remarkable paradigm shift in Public Administration. Traditional Public Administration was in dire need for a change of a New Public Administration (NPA) approach in the 1980s. From early 2000s, the NPA began to be subjected to heavy criticism, which influenced public administration to take complete control of different reforms and approaches regardless of their diversity, complexity, hybrid and contradictory situations rather than offering the perfect approach and reform to the public sector. The New Public Management (NPM) and Post-New Public Management (Post-NPM) paradigms emerged in times whereby the NPA was already experiencing a massive deconstruction and reconfiguration of the public sector management. To scan and understand the remarkable paradigm shift in the field and practice of public administration, this study applies both NPM and Post-NMP to examine different views, principles, values and norms, and reform proposals for South African Public Administration. Methodologically, this study used qualitative research methods with the aid of secondary data to evaluate both the NPM and post-NPM paradigms, criticisms, arguments, challenges, and changes in public policy implementations. Recommendations are provided based on the existing challenges confronting the current public administration in South Africa. This study contributes to literature, new policy proposals and research within public administration.
DOI 10.20525/ijrbs.v12i8.29415 Crossref citations5 OpenAlex citations
JOURNAL ARTICLEKhutso Mankgele · Sharon Mmakola · Mpho Mokgaetji Chidi
International Journal of Research in Business and Social Science · 2023
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The main purpose of this study is to investigate how green human resource management (GHRM) influences environmental performance (EP) in hotels in South Africa: the mediating and moderating role of environmental concern (EC) and green human capital (GHC). The study followed the quantitative research design and a self-administer questionnaire was employed during the data collection process. Data was collected from two hundred fifteen hotels in a cross-sectional survey. The participants of this study were three-star, four-star, and five-star hotels in Gauteng province. The data was analysed using SmartPLS 4.0. The empirical findings of this study show that there is a significant positive relationship between GHRM and the EP of hotels. The study further shows that the relationship between GHRM and EP is partially mediated by EC and the relationship is also moderated by GHC at an average weight. The study has the following limitations and suggests some new study areas. First, the cross-sectional nature of the survey limits the ability to separate cause-and-effect relationships, and a longitudinal study will help to improve the results. Second, the survey was done on firms in one industry and one country. To improve the generalisability of the findings, further studies can include other industries in other countries. This paper fills a gap in the literature by exploring external business variables mediating and moderating the relationship between EC and GHC and contributes to the discussion on the contradictory results regarding the relationship between GHRM and EP.
DOI 10.20525/ijrbs.v12i8.29421 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEMathibedi Kgarose · Kamogelo Rachekhu · Katlego Daphney Makhubela · Mabore Jecobeth Malahlela
International Journal of Research in Business and Social Science · 2023
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Since the COVID-19 epidemic has forced several global activities, including higher educational institutions, to close, it poses a threat to civilization. Despite the difficulties associated with this abrupt shift, higher educational institutions have been compelled to move to e-learning using the existing educational platforms to lessen the spread of the virus. The number of applications in higher educational institutions continues to rise, regardless of the introduction of different policies, which aims at curbing the spread of the virus. Thus, the objective of this study is to evaluate the effectiveness of the academic application and registration process during COVID-19. The study adopted non-empirical research, in which existing literature on the experience of tertiary students on application and registration process post-COVID-19. This paper is solely based on a review and analysis of published research and data. The findings of this study indicate that lack of knowledge/skills and resources are challenges to students’ experiences in the application and registration process at higher educational institutions. However, it seems that the lack of internet connectivity makes these problems worse. The paper notes factors such as laptops, internet connectivity, and lack of information as contributing to the high late academic application and registration at universities. The paper recommends the adoption of mobilization of learners at secondary schools to assist them with application and registration.
DOI 10.20525/ijrbs.v12i8.29461 Crossref citations1 OpenAlex citations
JOURNAL ARTICLETlou Samuel Setati
International Journal of Research in Business and Social Science · 2023
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The study examines the relationship between occupational stress and job satisfaction of employees in a non–profit organisation in South Africa. A descriptive and quantitative research approach was employed with a structured closed-ended questionnaire. A purposive sampling method was employed to select a sample of 230 full-time and contract employees in the Non-Profit Organisation in South Africa. A Minnesota Job Satisfaction Questionnaire (MJSQ) and the Eliot Stress Questionnaire (ESQ) were distributed to collect data. The research findings on job satisfaction reveal that most employees were generally satisfied with their jobs. Statistical analysis results on occupational stress showed that employees are generally neither stressed nor non-stressed, (the neutral point). The findings of this research reveal that when occupational stress is reduced employee satisfaction is improved. NPOs must communicate and clarify expectations, and ensure that employees fully understand the nature of their business and the funding implications.
DOI 10.20525/ijrbs.v12i8.28101 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEMandisi Matyana · Xolani Thusi
International Journal of Research in Business and Social Science · 2023
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Citizens with disabilities have the same rights as those without disabilities, and they are entitled to the same benefits as everyone else. Because of their mobility, people who do not have disabilities have greater access to public services. People with disabilities typically face difficulties in accessing government services due to the location of government offices, the physical structure of such offices, and the fact that they rely on others to access some of the services provided by the government. More government offices are located in urban areas, while the majority of people with disabilities live in rural areas, making it even more difficult for them to access government services such as health facilities, educational institutions, civic and social services. This paper examines what the South African government can do to make service delivery even more accessible to people with disabilities. To benefit this paper, the qualitative approach was used to collect data through a review of secondary sources.
DOI 10.20525/ijrbs.v12i7.27133 Crossref citations6 OpenAlex citations
JOURNAL ARTICLESelaelo John Mabeba · Mokoko Piet Sebola · Khensani Richard Chauke · John Mamokhere
International Journal of Research in Business and Social Science · 2023
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In South Africa, the internship programme was introduced under the Skills Development Act of 1998, with the primary goal of addressing the country's skills shortage and fostering the growth of a skilled workforce. This act laid the foundation for various skills development initiatives, including internships, aimed at enhancing employment prospects and facilitating the transfer and development of essential skills among graduates. As a result, the pursuit of internship programme has become a prevalent practice among university and college graduates in South Africa, as they recognize its significance in securing employment and acquiring the necessary skills. Considering this, the objective of this study was to examine the relationship between internship programme and skills development within three government departments in Limpopo Province. The research employed a quantitative research approach and collected empirical data using semi-structured questionnaires. Seventy-one (71) past and present interns from the three select government departments were surveyed between October and December 2019. The data collected were analysed using Microsoft Excel. The study's findings reveal a positive nexus between the internship programme and skills development. Interns were able to acquire a diverse range of skills. The study recommends that there should be a rotational assignment as part of the internship programme to expose interns to different departments. Internship programme should serve as a valuable platform for the transfer and development of skills, providing interns with meaningful experiential learning opportunities.
DOI 10.20525/ijrbs.v12i7.27553 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEMalesela Jim Masenya
International Journal of Research in Business and Social Science · 2023
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The purpose of this paper is to examine the unequal and inadequate access to opportunities by both men and women in South Africa, as well as the progress made in achieving gender equality and promoting women's empowerment, which are embedded in the Millennium Development Goals and Sustainable Development Goals, respectively. The paper is virtuously theoretical and relies upon literature to present its arguments, soliciting information from published journals, reports, and previous studies. Access is primarily a gendered phenomenon worldwide, pertaining to the subsets of, inter alia, access to information, rights, land, money, education, skills, political participation, and opinion. Gender equity and equality are high on the developmental agenda of women in almost every country. South Africa, being part of international treaties and conventions on gender equity, is obliged to advance the empowerment of women and eliminate all forms of gender discrimination. The development of women, their access to essential resources, and their participation in important positions of decision-making are still challenges in most countries. It is commonly known that everywhere in the world, women face constraints that limit their capacity to contribute to production, well-being, decision-making, growth, and most importantly, empowerment, which in turn promotes independence. Women face discrimination in access to productive resources such as land; they face wage inequality in rural labor markets; and they are also more likely to work part-time, seasonal, and/or low-paying jobs when engaged in wage employment. Despite the Domestic Violence Act 116 of 1998 and the inauguration of the Annual 16 Days of Activism for No Violence Against Women and Children by the South African government, which are aimed at fighting the perpetual inequalities and abuse of women and children, gender inequality, women's disempowerment, and unequal access to opportunities are still predominant in the country.
DOI 10.20525/ijrbs.v12i7.27973 Crossref citations5 OpenAlex citations
JOURNAL ARTICLEAdelaide Selemela · Michael Nkosinathi Khwela · Mohale Ernest Selelo
International Journal of Research in Business and Social Science · 2023
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The purpose of this paper is to examine and analyze how the Fourth Industrial Revolution (4IR) contributed to economic growth and development in South Africa. It argues that the 4IR is a pathway to achieve economic growth and development. Although much emphasis from the literature indicates the negative impact of the 4IR on human development, this paper brings to light that the 4IR is an engine to the headway of economic development. To get the expected results, desktop research is used, covering South Africa as an area of focus. Hence, it adopted a literature-based methodology that relies on the use of existing literature to critique the role of the 4IR in enhancing economic development. It reveals that the 4IR is detrimental to human development, however, it can be used as a catalyst for economic growth and development. It thus recommends that the 4IR must be fully embraced by both the government and private sector for the betterment of economic development and business growth amongst others.
DOI 10.20525/ijrbs.v12i7.28084 Crossref citations5 OpenAlex citations
JOURNAL ARTICLEModjatji M. Malatji · Khethiwe Madima · Kholofelo A. Rakubu
International Journal of Research in Business and Social Science · 2023
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The National Peace Accord, signed by all major political parties in 1991, created various structures through which police accountability could be sought. In 1993, the Interim Constitution of South Africa Act 200 of 1993 formalized the establishment of the Community Police Forum (CPF) at police stations. The SAPS Act 68 of 1995 made a formal provision for a partnership between the police and the community in fulfilling the needs of the community regarding policing. CPF aims to ensure police accountability, transparency, and effectiveness in the community, promoting cooperation between the service and the community in fulfilling the community's needs regarding policing and promoting communication between the police and the community. It was established to maintain a partnership between the police and the communities, to jointly identify priorities and solve problems related to crime, disorder, fear, poor police-community relations and service delivery. Therefore, the police's new vision of policing was introduced by setting up CPF at police stations throughout the country. The implementation of community policing through CPFs has brought to bear the complexity, dynamics, and of social and political relationships at both the provincial and local levels. This paper aims to evaluate the effectiveness of CPF in crime prevention. Both qualitative and quantitative research methods were employed, and data were collected from 40 community members through face-to-face survey interviews. The research revealed that CPF is ineffective in reducing crime due to the lack of resources to support its functioning. The study recommends proper and frequent communication between the police, CPF and the broader community.
DOI 10.20525/ijrbs.v12i6.23092 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEModupi Selepe · Arthur Moraka Shopola
International Journal of Research in Business and Social Science · 2023
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This conceptual paper attempts to demonstrate its strength by first accepting that the (p)ublic (a)dministration's loci-foci is within the jurisdiction of the executive branch amongst the two remaining branches of government, namely, the Legislature and the Judiciary. In the executive, the administration of the state is observed. Secondly, this paper argues that while p. a. may be with the executive arm, there is however its place beyond just the said administration of the executive arm. This paper employs the use of public-private partnerships that emanated from the New Public Management Paradigm as well as monitoring and evaluation theory and practice in the public sector to argue its assertion that public administration is being practiced beyond the executive branch. The development programs and projects initiated by the government and handed to the service providers need to be monitored and evaluated to ensure value for money and meet public expectations. As a result, the expectation of quality service from the service provider should be the norm of the day. It is therefore, through the cooperative trajectory between the government and the private sector, that this paper proposes that public administration can be associated with the executive branch but not necessarily limited to the said branch of government. This paper employed desktop research and the existing relevant literature to support its argument and contribution to the discipline of public administration.
DOI 10.20525/ijrbs.v12i6.27471 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEThembinkosi Peter Singwane · Dillo Justin Ramoshaba
International Journal of Research in Business and Social Science · 2023
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Crystal methamphetamine (meth) is quickly becoming one of the most used synthetic drugs worldwide, adding to the growing pandemic of substance abuse worldwide. Crystal meth may cause serious health effects including infertility, cancer and even DNA damage, especially among long-term users. Crystal meth users are often not aware of the serious health implications caused by crystal meth until it’s too late. This qualitative research paper employed the phenomenological research design to explore and describe lived experiences of crystal meth users. A total of 11 crystal meth users in the Witbank hotspots were identified through purposive convenience and key informants sampling. Data was collected through semi-structured interviews and the thematic content analysis was used for analysis. The study's findings reveal that crystal meth users have an uncontrollable urge to use the substance which results in them being stigmatized in society and negatively affecting their family functioning. The findings also show that some crystal meth users engage in criminal activities. There is a need for further studies on lived experiences across all types of drugs. Policymakers in South Africa should work towards an Instant-admission policy for people who use substances, through the capacity of social workers.
DOI 10.20525/ijrbs.v12i5.27261 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEThabiso Malatji · Kholofelo Rakubu
International Journal of Research in Business and Social Science · 2023
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Despite all the migration policies implemented in South Africa and the world at large, the illicit immigrants continue to suffer in the hands of the host communities. This paper seek to address the challenges and experiences of illegal immigrants in South Africa and the hostility by the host communities. In this qualitative study, linguistic data was collected through the focus group discussions with illicit immigrants from different countries in the African continent as well as the blinded focus group with communities in Limpopo province. The aim of the study was to explore the hostile environment that the illicit immigrants find themselves in while in South Africa and the problem of integration with the host communities. Findings from this study revealed that the illicit immigrants continue to become a problem in the receiving communities, and this is because they are snatching job opportunities for the locals since they do not mind exercising cheap labour, that’s is why there is tension between them and the locals. Most employers prioritise employing illicit immigrants instead of the locals. Furthermore, the participants indicated that the immigrants continue to temper with job security in the host communities. The researcher conducted two focus group discussions, one consisted of illicit immigrants from different African countries like Zimbabwe, the Democratic Republic of Congo, Malawi and Burundi, and the other focus group with the locals as blind group discussion. This is conceptualized as fear or black-on-black hatred which is also famously known as Afrophobia
DOI 10.20525/ijrbs.v12i4.22533 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEKholofelo Annah Rakubu · Thabiso Malatji
International Journal of Research in Business and Social Science · 2023
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The widespread fear of crime and its detrimental consequences have propelled various research studies on the correlates of fear of crime. An impressive body of knowledge has accumulated, which informs both scholars and policymakers of the correlates of fear of crime. However, very little is known about the fear of crime among immigrant populations. Fear of crime associated with immigrants remains a global phenomenon, which drives political rhetoric, media discourse, policymaking, criminal justice, and immigration control and enforcement. The perceived association between immigrants and criminality is a phenomenon with deep historical roots that transcends any particular culture. It is linked to ethnocentrism and othering, wherein dominant groups react to their exposure to alien cultural practices by criminalizing those practices and dehumanizing the immigrants who practice them. The study aims to explore the level of fear of crime among illicit immigrants. Literature analysis was adopted as a methodology to explore the factors impacting the level of fear and the places where illicit immigrants are likely to be victimised are further discussed. The study contributes significantly to the finding that higher crime levels in countries increase the fear of crime; however, they do not affect feelings of unsafety. Social protection expenditure proves to be an important determinant of both fears of crime and feelings of unsafety. Moreover, distrust in the police, generalized social distrust, and perceived ethnic threat induce fear of crime as well as feelings of unsafety. When considered in the context of social harm, immigrants’ relationship to crime and criminality becomes more complex. The study recommends that protective factors, such as neighborhood informal social control, social networks, cultural norms, and expectations about migration and life overall, may contribute to the lower rates of crime and violence among illicit immigrant groups.
DOI 10.20525/ijrbs.v12i4.23621 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEXolani Thusi · Nzuzo Mayisela · Mandisi Matyana
International Journal of Research in Business and Social Science · 2023
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A little over two years ago, from the 9th to the 18th of July 2021, South Africa experienced one of the worst incidents of civil unrest since the beginning of its democratic dispensation. Although the main catalyst for this unrest was not directly issues of service delivery or public participation, many observers, experts or not could not help but see the connection to issues of poverty, unemployment and overall lack of service delivery. Public participation has long been established as a vital tool in the hands of the government for efficient service delivery & development. The Newcastle Local Municipality (NLM) as an institution in South Africa, is governed by numerous public participation legislation which essentially states it must always consult & involve all its citizens on all issues that affect the community at large. Despite its adherence to these stipulations, this brief study, through a qualitative inquiry making use of an interview schedule, finds that NLM practices a type of participation strategy known as “Degrees of tokenism” where the result is the appeasement and placation of the masses as opposed to true participation that gives the masses real power. The results indicated that the officials entrusted with ensuring the implementation of the public participation mandate faced numerous challenges that rendered their stellar efforts inefficient. Issues such as a lack of understanding of the fundamental importance of good governance and public participation led to a shortage of resources and increased apathy toward municipal affairs. In investigating the nature of the public participation framework in NLM the researcher aimed at providing more insight into the complex issues at play responsible for the largely concerning state of local government in South Africa, thus possibly providing solutions in the process.
DOI 10.20525/ijrbs.v12i4.243110 Crossref citations11 OpenAlex citations