Research collection
1226 publications
JOURNAL ARTICLEAndrew Enaifoghe
International Journal of Research in Business and Social Science · 2023
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The study looked at how the differences in gender and the social setting affect society's perceptions of women’s ability to communicate as leaders. Research shows how culture influences individual thinking, language, communication, and behaviour. The study indicated that gender construct influences individuals’ attitudes, emotions, and behaviours. The same is true for assigned positions in society depending on gender and leadership position. The problem identified cultural aspects of leadership that represent variations in gender norms and communication styles for women in leadership and elements linked to sexual distinction. This article, therefore, focuses on the problems that culture influences gender communication. The research adopted a qualitative approach, a systematic analysis of the literature of the baseline data collected, forming part of a randomised controlled sample collection. The findings indicate the persistent gender discrepancies in communication in several contexts, as women prefer to use more concrete vocabulary in several contexts, emphasising how people can achieve goals, including specifics, and using terms that are easy to imagine. It is no mystery that we are in a period of transformation, and attitudes about sex and gender leadership are changing, therefore, understanding the problems of sexual difference and women’s ability to communicate in leadership can be addressed by creating and strengthening an adequate framework with the condition of a mentality change.
DOI 10.20525/ijrbs.v12i7.27208 Crossref citations10 OpenAlex citations
JOURNAL ARTICLEAndrew Enaifoghe · Anuoluwapo Durokifa
International Journal of Research in Business and Social Science · 2023
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The study examined the impact of the gender inequality gap in administration which serves as a interference to achieving sustainable social and economic development in Africa. The existence of gender differences has been overlooked in management and leadership research; hence it remains a reality that women are underrepresented in leading management positions in general on the ground, and particularly in leadership roles. The main question is if women’s call to occupy leadership positions is a complete reality or if it is purely a pursuit for political acceptability. Gender gaps in the workforce over the last two decades remained largely unaffected, notwithstanding the increased number of women who have acquired education. Qualitatively, data was primarily collected through secondary content. The need to improve the education systems in low and middle-income countries is recommended, as all countries can reap the benefit of optimizing their deployment of female-skilled professionals and leverage their talent.
DOI 10.20525/ijrbs.v12i7.27211 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEAndrew Enaifoghe
International Journal of Research in Business and Social Science · 2023
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The study aims to assess the issues and challenges hampering policy implementation in the Southern African region for economic growth. Qualitatively, this paper collected data and analysed them based on content, using secondary sources from different domains, including Google Scholar, and Scorpius repositories. Findings demonstrate that the design and structure of the African regional development within the integration schemes is around inward-looking industrialization intended to facilitate economic participation costs for member states. This often remains unevenly distributed among member states. Most countries in Africa linger highly reliant on agriculture and yet suffer from high levels of unemployment and food insecurity on the continent. The study contributes to the existing debate on regional and economic integration in the Southern African sub-regional for social-economic development with the adoption of ethical value leadership and accountability. In these situations, it is logical to expect the “African regional integration in the Southern African Development Community (SADC) sub-regional schemes to be most focused on developing synergies that may exist to promote both socio-economic development and regional security across borders. This may hamper policy implementation through good governance and an ethically valued approach.
DOI 10.20525/ijrbs.v12i7.27220 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEAndrew Enaifoghe · Nduduzo Ndebele
International Journal of Research in Business and Social Science · 2023
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The study explored the adoption of information communication technologies (ICT) and its integration in Africa as an e-Government system. The article contributes to the continuing debate regarding the constraints that developing-country e-government systems face when it comes to the implementation and adoption of ICT as e-Governance for service delivery and the realization of socio-economic development. The study covers the various stakeholders who may have an impact on the implementation of e-Government at the grassroots level. It also highlights the barriers cited by other scholars of e-Governance that require local government attention. The impediments include challenges with governance, access to resources, leadership, ICT skills and funding. The study primarily relies on secondary data that is available in both the private and public domain to produce qualitative primary data. The research observations are on the essential role that local municipalities play in pursuing e-Government by using inductive thematic data analysis. The research concluded that the planning and implementation of e-governance should focus on finding methods to address a variety of issues which includes amongst other ensuring that the existing e-Governance initiatives gives valuable insight into what works and what does not, and provides meaningful guidance in developing and refining e-governance.
DOI 10.20525/ijrbs.v12i7.272310 Crossref citations10 OpenAlex citations
JOURNAL ARTICLEZeph Nhleko · Watson Ladzani · Solly Seeletse
International Journal of Research in Business and Social Science · 2023
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The lack of economic access is one of the main challenges facing small and medium enterprises (SMEs). It contributes to the elevated levels of unemployment and slows the resolution of high inequality and poverty in South Africa. Economic access is the ability of historically disadvantaged individuals and entities to participate in the economy. This study aimed to explore how institutional development can support economic access for SMEs. The study explored how setting up new or improving existing socio-economic structures or legal entities could support economic access for SMEs. The support received by SMEs in South Africa from three institutions, the Independent Power Producer Office (IPPO), the Infrastructure Delivery Division (IDD) and the Development Laboratories (DLabs), set up by the Development Bank of Southern Africa (DBSA) was assessed. Quantitative data from the DBSA and IPPO, as well as qualitative views from informants, were used to assess the economic access of SMEs. The study shows that the IPPO, IDD and DLabs added value by achieving the objectives for which they were created. Furthermore, the results show that institutional development supports economic access for SMEs, and that this support is scalable. The study showed that institutional development could be a tool to support SMEs to participate in the economy. This study contributes to the body of knowledge on ways to support SMEs to grow and contribute to reducing unemployment, inequality and poverty.
DOI 10.20525/ijrbs.v12i7.27270 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEPaulina Phoobane · Muthoni Masinde
International Journal of Research in Business and Social Science · 2023
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Indigenous knowledge (IK) plays a crucial role in rural African communities by contributing to the development of mitigation and adaptation strategies, enhancing resilience to climate-related challenges. However, there is limited documentation of its application in South Africa. This study investigates the adoption of IK in the Vhembe district, focusing on general use, disease prediction and farming practices. Results indicate that the respondents possessed a rich reservoir of IK, with 76.1% affirming its use for different purposes. Most respondents (75.3%) use IK for farming, with 63.1% using it for disease prediction. Most participants (74.3%) reported adequate confidence levels in their use of IK for general purposes. Respondents who had stayed longer in Vhembe reported higher confidence levels in using IK, as did those above 66 years old in using this knowledge system for disease prediction. The use of IK indicators for early warning of malaria outbreaks was also documented. Investigating and documenting IK use in communities could inform the basis for preservation and hence, enhance IK recognition. The integration of IK in the development of early warning systems may enhance their relevance and effectiveness in combating the effects of climate change and infectious diseases.
DOI 10.20525/ijrbs.v12i7.27282 Crossref citations3 OpenAlex citations
JOURNAL ARTICLELivhuwani Tshivhase · Idah Moyo
International Journal of Research in Business and Social Science · 2023
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Globally, access to HIV services by key populations has always been a challenge even prior the emergence of Coronavirus disease in 2019 (COVID-19). With reference to Zimbabwe, sex workers experienced challenges in accessing HIV services as was exacerbated by the pandemic and related lockdown restrictions. In the given context, it was critical to develop innovative approaches to increase female sex workers’ access to HIV treatment. Such approaches help prevent treatment interruption and contribute to HIV epidemic control. The study aimed to explore and describe the innovative approaches that were adopted to enhance HIV service delivery among female sex workers during the COVID-19 pandemic in Zimbabwe. A qualitative, descriptive phenomenological design was used to attain the study’s objective. Ten purposefully sampled participants were individually interviewed following a semi-structured interview guide. Data were analysed using Colaizzi’s seven steps. The research findings yielded the following themes: participants received differentiated HIV service delivery through community-based outreach, virtual psychosocial interventions, and support systems through peers, family, and institutions. The innovative approaches to promote HIV service delivery during COVID-19 enhanced female sex workers’ access to differentiated person-centred care and promoted treatment continuity. Community workers were also vital in supporting their peers’ treatment adherence. The lessons drawn from this study are critical and can be utilised in different settings.
DOI 10.20525/ijrbs.v12i7.27291 Crossref citations2 OpenAlex citations
JOURNAL ARTICLETrisha Ramsuraj
International Journal of Research in Business and Social Science · 2023
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The study looked at the role and contribution of entrepreneurship industry to foster social and economic development through small, micro, and medium-sized businesses in South Africa. The conceptual research looked at the influence of small, micro, and medium-sized businesses (SMMEs) on South African development. The study's objective was to evaluate how small, medium-sized businesses (SMMEs) are now driving economic growth and solving social issues in a setting where big businesses and governments appear to be doing very little. As a result, the study examines how SMMEs might help the nation solve persistent societal evils including poverty, inequality, and social isolation. A desktop literature review research design was adopted to collect data on the role of entrepreneurship in South Africa, policies and practices of big business and government that exacerbate social issues in communities and impede socioeconomic development, as well as the specific roles that SMMEs play in achieving socioeconomic development goals. Findings from research indicate that, among other development outcomes, SMMEs are at the vanguard of creating jobs and fostering social and political justice in the nation. Future empirical studies that account for and evaluate the importance of SMME contributions to the construction of economic, social, and political justice in the nation are advised because this work lacks the empirical support necessary to substantiate its conclusions and observations.
DOI 10.20525/ijrbs.v12i7.273015 Crossref citations17 OpenAlex citations
JOURNAL ARTICLEMakhulu Makumane · Tawanda W. Mataka · Walter Sengai · S. Ngcobo
International Journal of Research in Business and Social Science · 2023
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The digital divide (DD), which refers to the gap resulting from unequal access to digital technology hardware, software and ideological-ware resources, arises from disparities in accessing, material and physical resources that enable internet access. In the contemporary world, this divide extends beyond internet access to include the ability to manipulate educational technologies in the knowledge building process. Therefore, the installation of the internet infrastructure in communities should not be considered as the sole facility to access. In attempting to curb the DD, blended learning is seen to be a possible viable option. It is against this backdrop that this article sought to explore the role of blended learning in neutralising DD. This qualitative case study employed the resources and appropriation theory as a lens to analyse DD as a result of societal inequalities and unequal distribution of resources. The community of Inquiry (COI) framework was also used as a theoretical lens to guide the implementation of social and cognitive knowledge-building in a blended learning context. The reported study employed purposive sampling involving 26 participants who were the recipients of blended learning in one institution of higher learning (HEI) in Lesotho. Data were generated through reflective journals and one-on-one semi-structured interviews, and guided analysis was used to interpret the generated data. The findings established that blended learning has the capacity to neutralise DD, as it affords students the flexibility to design and engage in individualised learning experiences through both offline and online modes of teaching and learning, thereby meeting their access needs. The recommendation proposed in this article, thus, is for HEIs to adopt blended learning to eliminate categorical inequalities and social divisions in education, ideally promoting equilibrated inclusion of individuals from diverse socio-economic backgrounds in the teaching and learning process.
DOI 10.20525/ijrbs.v12i7.27409 Crossref citations11 OpenAlex citations
JOURNAL ARTICLENgogi Emmanuel Mahaye
International Journal of Research in Business and Social Science · 2023
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The aim of this study was to investigate educator’s perceptions of how learners’ rights to safety affect disciplinary procedures in secondary schools in the Umbumbulu Circuit of KwaZulu-Natal. The paper adopted a qualitative approach, where semi-structured interviews were used to collect data from 10 purposively selected educators. The thematic analysis technique was employed to analyse the data. The main findings of the study indicated that educators had their own perceptions of how learners’ rights to safety affect the way they attend to disciplinary issues when a learner has transgressed. The educators’ perceptions of learners’ rights to safety affect disciplinary procedures for many reasons, including poor understanding of relevant education laws and policies. The results also showed that teachers think that the legislation guiding teaching and learning, as well as disciplinary procedures, are marred with contradictions, which make discipline management not only difficult, but also exposes both the learners and the educators to unsafe environments. The study also indicated that the teachers are sensitive to learners’ rights to safety, resulting in restricted attention to learners who are guilty of an offence in the school. In light of these findings, it was recommended that there should be a mandatory continuous in-service workshop for the educators, on how learner discipline can be maintained.
DOI 10.20525/ijrbs.v12i7.27432 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEHlengiwe Mabizela · Zwelithini Zwane
International Journal of Research in Business and Social Science · 2023
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The present study undertakes an analysis of monitoring and evaluation as a pragmatic methodology for enhancing the efficacy of municipalities in the context of South Africa. Research findings indicate that a significant obstacle faced by South African municipalities is the issue of substandard performance. These aspects can be linked to several reasons, such as inadequate allocation of resources, limitations in capacity, and deficiencies in monitoring and assessment processes. This article posits that the use of monitoring and evaluation (M&E) is crucial in addressing instances of suboptimal performance within municipalities. There exists a necessity to enhance the monitoring and evaluation (M&E) systems in order to attain efficient performance management and ensure the provision of high-quality service delivery. The research was conducted among three distinct municipalities, namely Amajuba, uThukela, and uMgungundlovu, located in the province of KwaZulu-Natal (KZN). The sample population comprised of municipal officials belonging to the Performance Management System (PMS) and Corporate Services units. The study employed a qualitative methodology and deliberately selected important participants who possessed knowledge and a comprehensive understanding of the subject matter under investigation. Furthermore, it is worth noting that the sample size consisted of 20 people. The researchers organized focus group conversations in order to gather data, which was subsequently controlled through the utilization of the NVivo software application. The findings of the study indicate that monitoring and evaluation (M&E) is a crucial component in enhancing the performance of local government. Its primary purpose is to establish the essential circumstances for achieving greater levels of performance that are sustainable over an extended period. Municipalities are required to demonstrate a firm dedication to the prioritization and adoption of municipal monitoring and evaluation (M&E) as an essential tool for facilitating progressive local governance. This commitment involves the institutionalization of M&E practices, the enforcement of mandatory adherence to established systems and procedures, the integration of information technology systems to enhance and fortify the implementation of M&E, and the utilization of participatory M&E approaches to assess the effectiveness of municipal functions and development endeavors.
DOI 10.20525/ijrbs.v12i7.274610 Crossref citations11 OpenAlex citations
JOURNAL ARTICLERiyad Moosa
International Journal of Research in Business and Social Science · 2023
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This paper aims to provide an overview of corporate social responsibility (CSR) from an Islamic perspective. The discussion includes an overview on aspects such as CSR activities, CSR and the environment, CSR and marketing, CSR and stakeholders, CSR benefits and challenges and CSR research conducted in various countries. The research is based on a narrative review, considering selected literature relevant to the topic. In general, the study concludes that engaging in CSR does not violate the Sharia, however, there are numerous challenges in implementing and reporting on the impact of CSR activities. Thus, more studies of an empirical nature are needed to understand CSR in the context of the Islamic financial system.
DOI 10.20525/ijrbs.v12i7.27544 Crossref citations4 OpenAlex citations
JOURNAL ARTICLESelaelo John Mabeba · Mokoko Piet Sebola · Khensani Richard Chauke · John Mamokhere
International Journal of Research in Business and Social Science · 2023
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In South Africa, the internship programme was introduced under the Skills Development Act of 1998, with the primary goal of addressing the country's skills shortage and fostering the growth of a skilled workforce. This act laid the foundation for various skills development initiatives, including internships, aimed at enhancing employment prospects and facilitating the transfer and development of essential skills among graduates. As a result, the pursuit of internship programme has become a prevalent practice among university and college graduates in South Africa, as they recognize its significance in securing employment and acquiring the necessary skills. Considering this, the objective of this study was to examine the relationship between internship programme and skills development within three government departments in Limpopo Province. The research employed a quantitative research approach and collected empirical data using semi-structured questionnaires. Seventy-one (71) past and present interns from the three select government departments were surveyed between October and December 2019. The data collected were analysed using Microsoft Excel. The study's findings reveal a positive nexus between the internship programme and skills development. Interns were able to acquire a diverse range of skills. The study recommends that there should be a rotational assignment as part of the internship programme to expose interns to different departments. Internship programme should serve as a valuable platform for the transfer and development of skills, providing interns with meaningful experiential learning opportunities.
DOI 10.20525/ijrbs.v12i7.27553 Crossref citations3 OpenAlex citations
JOURNAL ARTICLERia Chetty · Nozipho Simelane · Jacob Mofokeng · Dee Khosa
International Journal of Research in Business and Social Science · 2023
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Despite the implementation of existing preventive measures, road traffic crashes (RTCs) and fatalities continue to be a significant challenge in South Africa. The objective of this study is to assess the efficacy of road advocacy messaging implemented by the Road Traffic Management Corporation (RTMC) within the Durban Metropole region of South Africa. The research design employed in this study was an exploratory qualitative approach, utilizing semi-structured in-depth interviews. The participants were selected through purposive sampling. The researcher employed a basic random sampling technique to conduct interviews with a sample of 30 participants. This sample consisted of 15 individuals who were Metro Police officials and an additional 15 individuals who were members of the general public. This research identified two primary themes: (1) the efficacy of road safety advocacy messaging and (2) obstacles encountered in the distribution of road safety advocacy messages. Based on the identified themes, the findings of this study suggest that the messages conveyed were unambiguous and suitable. The dissemination of advocacy messages effectively reached all participants within the designated area of study. Nevertheless, it was perceived that additional channels of communication, such as printed posters and radio broadcasts, have to be employed in order to effectively engage road users who may not own access to television media. One specific issue that arose was the matter of terminology. The commercials were predominantly presented in the English language, with isiZulu being the prevailing vernacular language employed. There are several potential avenues for enhancing the effectiveness of the messaging, such as diversifying the media platforms utilized, expanding the linguistic reach, and emphasizing the desired behavioral modifications. Enhancing concurrent law enforcement efforts pertaining to speed and alcohol-impaired driving will bolster the efficacy of road safety initiatives as a whole. To the best of the authors' knowledge, this study represents the inaugural comprehensive assessment of a road safety social marketing initiative in the Durban Metropole region. This study aims to provide valuable insights that might support the province and other provincial governments in enhancing their efforts towards road safety.
DOI 10.20525/ijrbs.v12i7.27670 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEOlebogeng Wendy Letlape · Misheck Dube
International Journal of Research in Business and Social Science · 2023
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In democratic South Africa, there has been a shift from the punishment of offenders to the rehabilitation approach and a change from prisons to correctional centres. Once someone becomes an offender, the person goes through rehabilitation and not punishment. This paper discusses the influence of the immediate environment on the rehabilitation of paroles in Brits area of North-West Province in South Africa, a poverty-stricken area with limited resources. A qualitative approach and an exploratory descriptive design were utilised to describe the parolees’ experiences of parole in a low-resourced community. One-on-one in-depth interviews were used to collect data which were then analysed thematically and backed by existing literature. The findings of the study showed that environmental factors play a role in offending and rehabilitation of offenders in low-resourced areas. The paper makes critical recommendations for consideration by parole officials and researchers to facilitate the effective rehabilitation of offenders in low-resourced areas.
DOI 10.20525/ijrbs.v12i7.27691 Crossref citations1 OpenAlex citations
JOURNAL ARTICLETakalani Samuel Mashau · Ravhuhali Fhatuwani
International Journal of Research in Business and Social Science · 2023
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The Council on Higher Education (CHE)’s report on the doctoral programme review states that offering postgraduate programmes seems to be a challenge to some South African universities. Amongst others, the report expresses that postgraduate supervision at universities suffers from many challenges, some of which result in students being delayed or not completing their studies. Underpinned by Archer’s (1998) theory of the interplay between structure, culture, and agency (support programmes), the study seeks to examine factors that hinder postgraduate students’ completion of their dissertations and theses. The study adopted narrative research where the qualitative design was used. Postgraduate students (Master and Doctoral) who have registered for these programmes repeatedly in the university served as participants in the study. The purposive sample was used to sample eight postgraduate students who have frequently registered for more than the required residency period. Semi-structured questions were formulated to guide data collection. Data was collected through a focus group of eight Master and Doctoral students. Collected data were analysed using the content analysis method. The study found that the university does not have adequate (or weak) supporting structures for students to complete their degrees in record time.
DOI 10.20525/ijrbs.v12i7.27730 Crossref citations2 OpenAlex citations
JOURNAL ARTICLETakalani Mashau
International Journal of Research in Business and Social Science · 2023
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With a lot of transformation in higher education, teaching, and learning is becoming very complex. To cope with the transformation that is so complex, academics must be innovative in their teaching. Their teaching should also influence the behaviour of their students. Students after completion of their studies must also be able to solve the challenges of society. There are several approaches to teaching and learning such as multidisciplinary, interdisciplinary, and ideally transdisciplinary, scholarship of teaching and learning, evidence-based teaching and learning, transdisciplinary teaching and learning and competence-based teaching and learning, and deep learning approaches among others. This paper focuses on the transdisciplinary research and teaching and learning approach. The aim of the paper is to investigate the importance of transdisciplinary research, teaching, and learning in a world that is faced with multifaceted challenges. This is a qualitative design paper where systemic desktop research was used. The systematic reviews follow structured and predefined methods to identify, appraise, and synthesise the relevant literature. Desktop research is a research method that involves the use of existing data. These are secondary collected and summarised data to increase the overall effectiveness of the investigation. Secondary research is much more cost-effective than primary research, as it uses existing data, unlike primary empirical research. The secondary literature was collected based on the history, challenges, and benefits of transdisciplinary research, teaching, and learning. The research study concludes that transdisciplinary research and teaching and learning approach is the way to go in solving constant challenges that face the world. The study recommends that university faculties, schools, and departments should engage in transdisciplinary teaching, and learning and research.
DOI 10.20525/ijrbs.v12i7.27742 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEDavid Mhlanga · Hannah Dunga
International Journal of Research in Business and Social Science · 2023
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The primary aim of this study was to assess the demand for internet services before and during the Covid-19 pandemic, considering the challenges and opportunities brought about by the global health crisis. While the pandemic has had numerous negative impacts on people's lives, it has also facilitated advancements in technology, particularly the adoption of the 4th industrial revolution. To explore the positive impacts of these technological advancements, the study focused on analysing changes in household internet usage using the 2019 and 2021 General Household Survey data obtained from STATS SA. The study examined the shifts in internet usage between the two data sets and found a modest increase in internet usage over time. To further investigate the determinants of household internet usage, the study employed descriptive analysis, cross-tabulations, and a binary logistic regression model. Income, age, household size, and gender were used as independent variables, while internet usage served as the dependent variable. The results revealed that all the independent variables were statistically significant factors influencing the probability of internet usage. Income and household size demonstrated a positive relationship with internet usage, indicating that higher levels of income and larger household sizes were associated with increased demand for internet services. Conversely, the age of the household head showed a negative effect on internet usage, suggesting that as individuals grew older, their likelihood of using the internet decreased. Additionally, the study found that male-headed households exhibited higher levels of internet usage compared to their female counterparts. To ensure that digital inclusion is prioritized, it is crucial for authorities to ensure that internet access is accessible to low-income households. Addressing the disparity in internet usage between higher and lower-income households is essential. Government regulators can encourage broadband providers to expand affordable internet access, while reducing administrative burdens to facilitate network deployment, thereby supporting the current levels of internet usage, and promoting further growth. By considering these findings, policymakers and stakeholders can develop strategies to bridge the digital divide and ensure equal access to internet services for all segments of society. This will contribute to a more inclusive and equitable digital landscape, fostering social and economic development in the medium to long term.
DOI 10.20525/ijrbs.v12i7.27816 Crossref citations6 OpenAlex citations
JOURNAL ARTICLEMatlou Lesley Mokgobu · Roger B Mason Mason · Thomas Dobbelstein Dobbelstein
International Journal of Research in Business and Social Science · 2023
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The installation and maintenance of water infrastructure in South African cities poses a challenge to communities, municipalities, and installation contractors, who face problems such as inadequate access to homes, traffic jams, inadequately barricaded trenches, leaking water pipes, water supply cut-offs, vandalism, and theft of water. The research problem, therefore, involves an inadequate understanding of what drives these problems and how to mitigate them through better management. The aim of this study was to investigate the challenges of managing water infrastructure as perceived by the citizens of a South African municipality. The study was a descriptive and cross-sectional survey, with data collected, via a literature derived, emailed questionnaire, from a self-selected non-probability sample of 402 City of Tshwane residents. Analysis, via SPSS Version 27, used descriptive and inferential statistics. The findings revealed that both the municipality and the contractors contributed to the challenges experienced by citizens, with maintenance challenges being more serious than installation challenges. Municipal and political challenges were the main drivers, with political ownership of construction companies and political interference being the biggest problems. The findings contributed to a better understanding of the challenges inhibiting effective installation and maintenance of water infrastructure, and are important to the municipality, and the community at large, because they contribute to a better understanding of service delivery from the citizens’ perspectives.
DOI 10.20525/ijrbs.v12i7.27901 Crossref citations2 OpenAlex citations
JOURNAL ARTICLERozenda Hendrickse
International Journal of Research in Business and Social Science · 2023
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Municipalities are mandated to follow the principles of democracy, accountability, and good governance. This is evident in the delivery of basic services. Municipalities are directly responsible for ensuring that communities have water, sanitation, and so on, and that community members have a voice that affects their existence. This is, however, not the case in most South African communities, where squalor and sordid conditions prevail. In 2021, it was reported that 64 municipalities were dysfunctional and that the dysfunction was attributed to “poor governance, weak institutional capacity, poor financial management, corruption, and political instability”. A Code of Conduct is available in the South African public sector, governing the behavior and work ethic of public officials, councillors, and the like. Yet corruption and maladministration at the local government level prevail. Therefore, the Local Government Ethical Leadership Initiative was launched in 2020 with the view of devising another code focused on ethical governance in South African local government by October 2023. The research question that this article addresses is centered on whether a new code of conduct is needed and whether the problem with the existing code does not lie with its enforcement or the ethnicity of the public officials in leadership positions and their view on how to conduct business. The article employed a qualitative research approach where secondary sources of information, constituting document analysis, premised around disruption and ethnic leadership as well as the legislative framework in relation to the Code of Conduct governing South African local government in particular and anti-corrupt behavior in general, were explored. Four provinces were purposefully selected to partake in the study. Extracts from the AG’s report formed the locus of the study. It was found that one cannot explicitly say that ethnicity plays a role in how municipalities are governed. However, governance in selected provinces was marred by poor governance practices and inadequate leadership. The Code of Conduct for Public Servants is generally not adhered to. Further research around ethnic leadership in the South African public sector is called for.
DOI 10.20525/ijrbs.v12i7.27912 Crossref citations2 OpenAlex citations