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INDEXED PUBLICATIONS9
CROSSREF CITATIONS4
CROSSREF · CITED PUBLICATIONS33.3%
CROSSREF · MEAN CITATIONS0.44

Crossref citation coverage: 9 / 9 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

9 publications

JOURNAL ARTICLE

The effect of transformational leadership style on employee engagement

Linda Muswaka

International Journal of Research in Business and Social Science · 2025

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Organisational leaders are the most vital and effective machinery that organisations possess to enhance and sustain employee engagement. As such, it is important that they fully understand the significance of the effect of leadership style on employee engagement. Against this background, this paper aims to examine the effect of transformational leadership on employee engagement. A quantitative research methodology was utilised for the data collection and analysis.  The target population for this study comprised the labour force at a specific company in South Africa. The unit of analysis was all individuals employed at the company and could be seen as individuals with an influence on the performance of the company through their level of engagement. A questionnaire with closed-ended questions was utilised to collect data after having obtained an ethical clearance certificate from an institution of higher learning in South Africa. Descriptive statistics and correlational analysis were used to analyse the data. The main finding demonstrates that transformational leadership style has a positive effect on employee engagement. The study underscores the importance of transformational leadership style in fostering employee engagement. The study contributes to the theoretical discourse on leadership by emphasising the need, in an ever-changing competitive business environment, where businesses are constantly striving to achieve a competitive edge over their competitors, for a leadership style that has a positive effect on employee engagement.

DOI 10.20525/ijrbs.v14i8.45030 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Assessing the impact of e-learning within the higher education sector: A perspective of South African universities

Tshepo Mabotja · Winiswa Mavutha

International Journal of Research in Business and Social Science · 2025

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This study aims to assess the e-learning difficulties faced by students at South African public higher education institutions, given the increasing reliance on online learning as a core mode of teaching and learning. The researchers critically analyzed previous research on technology in higher education to identify gaps in existing knowledge. The study adopted the Technology Acceptance Model (TAM) as the theoretical framework to guide the investigation. A quantitative research method was employed, using surveys distributed to experts from various faculties, departments, and students. This approach enabled the collection of data regarding the perceived challenges and barriers to e-learning. The findings revealed that students encountered significant challenges in e-learning, including issues related to digital literacy, limited access to resources, unreliable internet connectivity, and high data costs. These barriers are exacerbated by the disadvantaged and poverty-stricken backgrounds of many students in South African public institutions. Additionally, educators and course designers also face challenges in effectively implementing e-learning solutions. Addressing these challenges is essential for the successful adoption and integration of e-learning in South African higher education institutions. The study suggests that overcoming systemic issues—such as improving digital literacy, enhancing infrastructure, and reducing data costs—could unlock the full potential of e-learning. This could lead to more inclusive, accessible, and effective higher education. This study contributes to the existing body of knowledge by identifying specific barriers to e-learning adoption in South African public higher education institutions. It emphasizes the importance of addressing these challenges to harness the potential of technology-enhanced learning and promote inclusivity in higher education. The findings provide insights into how policy makers, educators, and institutions can better support students and course designers in the transition to e-learning environments.

DOI 10.20525/ijrbs.v14i6.41190 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Leveraging the power of human resource analytics for enhanced decision making: opportunities and challenges

Joelle Danielle Ngo Ndjama

International Journal of Research in Business and Social Science · 2025

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The fast-changing technological environment compels organisations to make swift and adaptive strategic choices, necessitating the use of tools and systems that can effectively manage complexities, foresee challenges, and capitalise on opportunities; as a result, there is a growing trend towards the adoption of human resource analytics to improve decision-making processes in the ever-evolving field of human resources. Despite the increasing use of HR metrics and analytics in human resource management, HR professionals have been relatively slow to embrace a data-driven approach, and existing research on data-driven decision-making in HRM often lacks the comprehensive frameworks necessary to provide practical guidance for the effective integration of human resource analytics. Hence, this study aims to explore the utilisation of human resource analytics to improve decision-making processes within organisations, highlighting both the potential benefits and the challenges that may arise. A systematic literature review revealed that the adoption of Human Resource Analytics offers organisations significant benefits, such as enhanced decision-making, better alignment with strategic objectives, improved employee experiences, a stronger competitive advantage, and reduced time expenditures. However, challenges persist, including concerns related to data privacy and security, the quality, integrity, and accuracy of data, a lack of data literacy and skills among employees, and inadequate technological infrastructure. To address data security concerns, HR technology providers must adopt robust security measures, including encryption, firewalls, and intrusion detection systems. Additionally, they should develop user-friendly data management systems and analytical tools that enable HR professionals to derive valuable insights from the data effectively.

DOI 10.20525/ijrbs.v14i6.42760 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Blue lights and broken trust: Unmasking and reforming unethical conduct in South African law enforcement

Radiakga Thabang Molokomme · Mpho Gift Motebe

International Journal of Research in Business and Social Science · 2025

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Corruption within law enforcement is not just an institutional failure, it is a betrayal of public trust that erodes the very foundation of justice. This study explores the systemic factors contributing to unethical practices among South African law enforcement officers, focusing on weak accountability, socio-economic pressures, and political interference. Grounded in Institutional Anomie Theory, the research employs a qualitative analysis of secondary data, including government reports, academic literature, and case studies, to uncover the root causes of police misconduct. The findings reveal that inadequate oversight mechanisms, financial strain on officers, and political influence create an environment where unethical behaviour thrives. To address these issues, the study recommends strengthening accountability frameworks, improving officer remuneration, and minimizing political interference in law enforcement operations. Additionally, comprehensive ethics training and leadership reforms are essential for fostering a culture of integrity. Beyond its practical implications, this research contributes to the theoretical discourse on ethical policing by emphasising the need for systemic change. Future studies should explore the effectiveness of policy interventions and ethical training programs to ensure long-term solutions. Restoring ethical policing is not merely an institutional challenge, it is a moral imperative.

DOI 10.20525/ijrbs.v14i5.41130 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Impact of freight logistics supply chain management on supply chain robustness and financial performance: Post-COVID-19 era

Valentine Muradzikwa · Chengedzai Mafini · Douglas Zvinowanda

International Journal of Research in Business and Social Science · 2025

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The study investigated the impact of supply chain management (SCM) practices on supply chain robustness (SCR) and financial performance (FP) in the freight logistics sector in South Africa post-COVID-19 era. Employing a survey research design and quantitative methodology, the research utilised a purposive sampling technique to recruit 500 professionals specialising in supply chain, operations, and finance from freight logistics firms across the Gauteng, North-West, and Mpumalanga provinces of South Africa. The study assessed various SCM practices, specifically focusing on capacity and skills management (CSM), customer relationship management (CRM), and supplier relationship management (SRM) as independent variables. The mediating variable was SCR, with FP being the outcome variable. Hypotheses were tested using Partial Least Squares structural equation modelling (PLS-SEM).  In the findings, both CRM and SRM demonstrated significant positive impacts on SCR, while CSM was statistically insignificant.  Furthermore, SCR was found to have a significant positive effect on FP. A significant mediating effect of SCR on the association of CRM and SRM on FP was observed. The study is a groundbreaking attempt to provide insights into which SCM factors deserve attention when attempting to strengthen the robustness and FP of freight logistics supply chains.

DOI 10.20525/ijrbs.v14i5.41600 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The effects of perceived organizational support on employee retention among nurses in the South African public health sector

Linda Ratau

International Journal of Research in Business and Social Science · 2025

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Perceived organizational support is a crucial factor in encouraging employees to stay in their organizations for a longer time. Public hospitals in South Africa face major challenges in attracting and retaining nurses, leading to high nurse turnover rates in the public health sector. This study investigates the effects of perceived organizational support on nurse retention in the South African Public Health Sector. While the relationship between perceived organizational support and employee retention has been extensively studied in various sectors, limited research exists within the South African’s public health sector context. This research paper addresses that gap by examining how perceived organizational support influences the retention of nurses in public hospitals. A quantitative, cross-sectional research design was employed. Data were collected from 230 nurses and analyzed using item analysis, factor analysis, and Pearson correlations. The findings revealed a moderate positive correlation between POS and nurse retention (r = 0.389, p < 0.01), indicating that higher levels of organizational support are associated with increased nurse retention. Public health administrators should therefore prioritize supportive organizational practices to attract and retain skilled nurses. Implementing supportive measures can mitigate high turnover and promote workforce stability in public hospitals. This study contributes to existing literature by providing sector-specific insights and highlights the value of organizational support in retaining nurses. This provides practical evidence to guide policies and management practices aimed at improving the nursing workforce in South African’s public health sector.

DOI 10.20525/ijrbs.v14i4.39712 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Bridging the digital divide: enhancing emergency remote teaching through strategies informed by senior academics at a South African university of technology

Radiakga Thabang Molokomme

International Journal of Research in Business and Social Science · 2025

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The rapid shift to Emergency Remote Teaching (ERT) during the COVID-19 pandemic exposed significant challenges within higher education (HE), particularly in rural and under-resourced institutions. While ERT enabled academic continuity, it highlighted critical gaps in digital infrastructure, staff preparedness, and institutional support. This study explores senior academics' strategies to enhance ERT at a rural University of Technology (UoT) in South Africa, emphasising the need for sustainable solutions beyond temporary crisis responses. Employing a qualitative, phenomenological research design, the study collected data through individual semi-structured interviews with twelve senior academic personnel who experienced the transition to ERT first-hand. Thematic analysis using NVivo software identified key strategic themes, including addressing issues of technological capacity, inadequate professional development, and compromised academic integrity during remote assessments. Findings revealed the need for continuous staff training, improved online learning platforms with enhanced security features, and collaborative partnerships to support resource-constrained institutions. The study’s significance lies in addressing the overlooked experiences of rural senior academic personnel, often neglected in ERT literature focused on well-resourced institutions and a diverse population that lacks seniority. The research recommends implementing structured, ongoing professional development, investment in digital infrastructure, and establishing national policies ensuring equitable access to online learning resources. This study provides critical insights for policymakers, educators, and institutional leaders seeking to bridge the digital divide and ensure equitable access to quality education during future disruptions.

DOI 10.20525/ijrbs.v14i4.39721 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Beyond the known: analysing complexities of novice researchers in identifying and filling research gaps in social science scholarship

Radiakga Thabang Molokomme

International Journal of Research in Business and Social Science · 2025

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Identifying research gaps is a key aspect of scholarly excellence, yet it remains a challenge for many novice researchers. Despite the emphasis on innovation in academia, early-career scholars often struggle to differentiate genuine gaps from mere absences in the literature. This study examines these difficulties within social science research, exploring structural and institutional factors that shape the research journey. Using a qualitative, non-empirical approach, the study employs a systematic literature review and critical discourse analysis to synthesize scholarly arguments. Data were sourced from reputable databases, ensuring credibility through strict inclusion criteria. Thematic analysis identified key challenges, including difficulties in recognizing gaps, theoretical conceptualization, methodological rigor, and institutional constraints such as rigid paradigms, limited mentorship, and lack of interdisciplinary collaboration. Triangulation enhanced validity by evaluating sources across disciplines. Findings reveal that inadequate exposure to academic discourse, weak theoretical grounding, and insufficient methodological training hinder gap identification. The study underscores the need for structured mentorship, enhanced training, and critical engagement with theory to support emerging scholars. Addressing these barriers contributes to research capacity building in social sciences, highlighting the importance of fostering innovative and impactful academic contributions.

DOI 10.20525/ijrbs.v14i4.40920 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

A comparative analysis of lean manufacturing usage in Small and Medium Apparel Enterprises in KwaZulu-Natal, South Africa

Pushpa Govender · Winiswa Mavutha · Tshepo Mabotja

International Journal of Research in Business and Social Science · 2025

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Companies in the South African apparel industry are being driven to improve their operational efficiency by implementing Lean Manufacturing Principles (LMPs) as a result of the severe competition that they face both locally and internationally. To evaluate the effectiveness of LMP implementation in small and medium-sized enterprises (SMEs) operating within the apparel sector in KwaZulu-Natal (KZN), this research employed a quantitative methodology. The degree of LMP adoption and its influence on operational performance, quality management, and competitiveness are brought to light through a comparison analysis between a small-sized company (Company A) and a medium-sized company (Company B). The was gathered using a structured survey distributed to employees across different functional levels in both companies. The findings suggest that there are significant differences in the implementation of LMP between the two companies, with Company B reaching a higher degree of adoption and generating more substantial benefits in both efficiency and quality. When it came to smaller businesses, difficulties such as insufficient managerial assistance, limited resources, and knowledge gaps were more noticeable. This study enhances the understanding of LMP application in SMEs and offers recommendations for fostering lean adoption, minimizing waste, and encouraging sustainable practices and continuous improvement within South Africa's apparel industry.

DOI 10.20525/ijrbs.v14i3.38961 Crossref citations1 OpenAlex citations