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INDEXED PUBLICATIONS42
CROSSREF CITATIONS141
CROSSREF · CITED PUBLICATIONS64.3%
CROSSREF · MEAN CITATIONS3.36

Crossref citation coverage: 42 / 42 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

42 publications

JOURNAL ARTICLE

Providing an Efficient Organization Structure and Company Culture by Embedding Group Dynamic Consciousness

Mehmet Saim Asci

International Journal of Research in Business and Social Science · 2016

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As being a psychosocial creature, the human composing the organization has series of behavioral talents like feeling, idea, desire, ambition, hope and fear. Humans, besides their technical abilities, bring their hopes and concerns, their life philosophy, all exclusive behaviors with them to organizations where they belive they realize their porsonel hopes and desires and establish cooperation. As aresult, established organization has social, human structural property including different personal ideas and behaviors. It was understood that, humans in the organization do not always behave according to rules, which were set by management, and the economical human logic. Human behave in accordance with their emotions and feeling. Because organizations can not satisfy all needs of humans by assigning formal tasks and physical facilities. As a result of these complex reasons generally the members of the organizations, which are established to perform certain official tasks, establish unofficial organizations by developing relations among themselves in order to satisfy their personal needs and feelings. In this study, accepting the value and importance of the official organization, it is desired to tell that unofficial organization is real and important at least the official organization. Becouse at the same time organizations are feelings system, it is beneficial to determine the role of the human in the organization and to regulate the organizationto this fact.

DOI 10.20525/ijrbs.v5i6.6230 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

China's Roadmap to Global Trade and Market Share Dominance

Mavhungu Abel Mafukata

International Journal of Research in Business and Social Science · 2016

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This paper re-construct the roadmap adopted by China to dominate global trade and market share space with reference to SSA. Specifically, this paper characterises the nature of China's practice of political economy where the country does business. Literature was reviewed to collect data used in the re-construction of the model. This paper found that indeed China has a clearly set roadmap (figure 1) for its global trade and market share space acquisition and dominance. China's dominance of the economic and market space in SSA has an assortment of intertwined complexities for the region. Sub-Saharan Africa needs to excercise caution on China because signs are there already that China would not be any different from the Western economies who had exploited the region for decades for their own gain, not the region's gain.

DOI 10.20525/ijrbs.v5i6.5950 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

China-U.S. Currency Conflict

Hani Albasoos · Hanan Hanan Al-Hadhrami

International Journal of Research in Business and Social Science · 2016

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For more than a decade, China has a policy of managing its currency exchange rate (RMB) to limit its appreciation against other currencies like U.S dollar. This policy has been subjected to many criticisms from United States’ lawmakers as currency manipulation.  The U.S. argues that China is gaining an advantage of export and attracting direct foreign investment at the expense of other countries including the United State. The claim also has included that China’s manipulation causes U.S. trade deficit as well as high rate of unemployment. Meanwhile, China’s policy makers argue that its policy of exchange rate is a mechanism tool to enhance the development of the country and attaining market growth to make China rich and powerful. This research paper underlines the root of this argument and how china’s currency policy has affected both economics of U.S. and China. Many economists have emphasized on the appreciation of RMB as an important factor to attain the trade balance. However, this research argues that the appreciation is not going to matter. Pressure has been put on Obama’s Administration to push China to appreciate its currency and to designate China as a "currency manipulator". Several Bills have been introduced to discuss this issue.From a legal perspective, two entities could tackle this issue. They are the World Trade Organization (WTO) and the International Monetary Fund (IMF). However, IMF lack legitimacy and leverage and WTO has no jurisdiction over the exchange rate. So, none of these entities could handle the currency issue. Therefore, this paper analyzes some possible solutions such as Omnibus Act, tariffs, import quotas and forming new legislation. Where, it concludes that the best solution could be via forming a new international agency.

DOI 10.20525/ijrbs.v5i6.5750 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Identifying the Determinants of Interest Rate Risk of the Banks

Serhat Yuksel · Sinemis Zengin

International Journal of Research in Business and Social Science · 2016

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In this study, we aimed to explain the influencing factors of interest rate risk in Turkish banking sector. Within this scope, 20 deposit banks in Turkey were evaluated. Furthermore, annual data for the periods between 2006 and 2015 was analyzed by using panel logit method. According to the results of this analysis, it was identified that 2 explanatory variables affect interest rate risk of Turkish banks. First of all, it was determined that banks, which have higher amount of deposits, are exposed to higher amount of interest rate risk. In addition to this situation, it was also defined that there is a negative relationship between the amount of capital and interest rate risk. As a result of this issue, it was recommended that Turkish banks should increase capital amount in order to manage interest rate risk more effectively.

DOI 10.20525/ijrbs.v5i6.56910 Crossref citations17 OpenAlex citations
JOURNAL ARTICLE

Direct and Indirect Effects of Perceived Risk and Website Reputation on Purchase Intention

Chatpong Tangmanee · Chayanin Rawsena

International Journal of Research in Business and Social Science · 2016

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Success in electronic commerce relies greatly on customer trust. While other studies have examined various factors affecting online customer trust, few have investigated the joint effects of perceived risk and website reputation on purchase intention using online trust as a mediator. The current study attempts to fill this gap. 300 online shoppers participated via web-based questionnaires using a quota sampling technique. Based on confirmatory factor analysis (CFA), our measurements were found to be valid and reliable. Using structural equation modeling (SEM), we confirmed significant direct effects of perceived risk and website reputation on customer purchase intentions. Furthermore, both factors had significant indirect effects on purchase intention through online trust. In addition to extending theoretical insight into online trust as a mediator for the effects of perceived risk and website reputation on purchase intention, web-based vendors may adopt the findings to adjust their online stores to raise customer trust and ultimately increase the possibility of online purchases.

DOI 10.20525/ijrbs.v5i6.5397 Crossref citations13 OpenAlex citations
JOURNAL ARTICLE

The Effect of Brand Trust and Brand Loyalty on Consumer Purchase Intention: The Study in The Smartphone Market

Busra Cecen Saglam · Mehmet Saglam

International Journal of Research in Business and Social Science · 2016

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This research aims to analyze the effect of brand trust and brand loyalty to consumer purchase intentions in the Smartphone market. All the residents of ?stanbul who use mobile phones are the population of the research.  Due to the fact that it is very hard to reach all the population, simple sampling method has been used for data collection and 185 participants have been reached. Structural Equation Model has been used to explain the relationship among brand trust, brand loyalty and purchase intentions. SPSS for Windows 17.0 program and AMOS 20 program are used to analyze the data. Results show that both brand trust and brand loyalty have a positive effect on consumer’s purchase intentions. Also it had been determined that brand trust has a positive effect on brand loyalty. Moreover, brand trust has been found as the most effective factor for smartphones brands in the purchase intensions.

DOI 10.20525/ijrbs.v5i5.5902 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Internationalization Strategies of Family Business: A Case Study of Saruhan Co.

Esin Can · Nihat Alayoğlu · Elif Alayoglu

International Journal of Research in Business and Social Science · 2016

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The aim of this study is to reveal causes and grounds which drive family businesses into internationalization process and divulge implemented strategies benefiting from the literature through a case study. In this context, “Saruhan Cooperation” which is a globally operating Turkish family business has been examined as a case study by means of primary and secondary resources. In the case study, besides presenting the current situation of Saruhan Coop., the reasons triggered internationalization process, works done for this purpose, goals of the firm, and implemented strategies in this milieu and circumstances have been tried to be defined by using a series of structured face-to-face interviews. Moreover, our findings display a process that a locally operating family business ends up in a situation to buy a firm which operates internationally under a global brand. Although it is conducted with one business; the study is important as being a pioneer analysis and contributes to the literature well; also, it is valuable because it provides a model for those who are planning to operate internationally. The research opens a door to further researches as well.

DOI 10.20525/ijrbs.v5i5.6220 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Relationship Between Customer Expactations & Satisfaction and Strategic Planning

Duygu Sav Canseven · Nurullah Genc

International Journal of Research in Business and Social Science · 2016

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Modern marketing approach depends on that firms meet the expectations of the customers and satisfy them. In this direction, in the firms customer focused strategies are determined. To meeting the expectations of the customers and providing customer satisfaction, these determined strategies play an important role. Within this scope strategic planning objectives and strategic plans also gain importance in the firms. Influential strategies appear in the businesses which think strategic, and strategy is internalized, that is to say in the businesses that given high importance to the strategies. In this way becomes a direction giving at meeting the expectations of the customers, favorably as passing that aim, and at providing customer satisfaction. Thus, within the thermal tourism establishments by practicing strategic management the strategic planning objectives have importance too. Turkey is a country rich as its thermal springs, it's known. But when compared with the countries which leading thermal tourism in the world, it's seen that Turkey cannot sufficient amount put to good use its potential in this field. Also competition abilities of our thermal tourism establishments are weak against their competitors from the world. So, in the first place requires to increase the competitiveness of our local establishments which activated in this field. That can come true by a success at strategic planning and by meeting the expectations of the customers and satisfying them in the establishments.  

DOI 10.20525/ijrbs.v5i5.5980 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Total Factor Productivity Change in Turkish Banking Sector During The Crisis Periods

Ferda Keskin Önen · Hasan Eken · Suleyman Kale

International Journal of Research in Business and Social Science · 2016

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The precondition of the increase in the efficiency of the banks depends on their ability to compete. Through the banking sector with high competitive power, economic dynamism is promoted, and economic stability is ensured. The alteration in macroeconomic conditions affects the performance of the banking sector and financial stability. This study was used the malmquist productivity index  to analyze the efficiency of 19 commercial banks operating in Turkey during the period of 1990 - 2012  for intermediation and profit approach. Banks have experienced productivity loss according to both approaches in times of crisis. The efficiency of  intermediation function in the banking sector have increased owing to the regulations made ??under the restructuring program of the Turkish banking sector and the disinflation process. The regression analysis results reveals that the impact of credit / deposit ratio, ROA, ROE and inflation rate is positive on bank’s total factor productivity. As ROE increases, banks' total factor productivity has decreased under the intermediation approach. Increase in GDP has led to increase in bank’s technical efficiency for intermediation and profit approach.

DOI 10.20525/ijrbs.v5i5.4720 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Management of Political Actors in Institutions

Peter Odion Omoijiade

International Journal of Research in Business and Social Science · 2016

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The argument that the minimization of the dysfunctional consequences of organizational politics is no longer dependent on self-equilibrating mechanism remains valid. This inquiry is therefore framed with a view to establishing suitable strategies for managing political actors. There is a nexus between the diagnosis typology of political actors and the qualitative classes of political actors and their management strategies. In the management of mixed blessing, supportive, non-supportive and marginal political actors; collaborative, involvement, defensive and information strategies respectively were found suitable. This research is based on existing theoretical knowledge on organizational politics and stakeholders management. Data was collected from the literature by means of critical analysis and dialectic reflection on the emerging themes. The study will enhance capability in contexts where the scientific management of political actors is yet to be exemplified.

DOI 10.20525/ijrbs.v5i4.6200 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Brand Switching Behaviour of Muslim Consumers: Development of a Conceptual Model

Munazza Saeed · Ilhaamie Binti Abdul Ghani Azmi

International Journal of Research in Business and Social Science · 2016

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The purpose of this study is to develop a model to investigate the impact of brand image and religious beliefs on Muslim consumers switching intention. Moreover, it also intends to examine, how switching intention affect the customer equity of international branded products. This study seeks to expand the body of knowledge in consumer behaviour research with emphasis on religious beliefs (Islamic beliefs). The benefits that will be yielded from this study will not only provide guidelines to business researchers, but will also enhance the current understanding of Muslim consumers. It studies how the Muslim consumer’s brand switching behaviour is influenced by religious beliefs of Muslim consumers and image of a brand, yet previous studies have only attempted to understand brand switching without considering the religion specifically Islam.

DOI 10.20525/ijrbs.v5i4.6025 Crossref citations8 OpenAlex citations
JOURNAL ARTICLE

How to Enable Thriving at Work through Organizational Trust

Omer Erdem Kocak

International Journal of Research in Business and Social Science · 2016

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Positive organizational scholarship has gained attention in recent years which emphasizes investing in employee strengths. Review of relevant literature gave some insights on the relationship between organizational climate, inter-individual relationships and thriving at work. This study examines the impact of organizational trust on thriving at work quantitatively. Data was obtained from sample of academicians all over Turkey (n=422) participated to cross-sectional survey study stating their trust to management, supervisor, colleagues and their thriving at work. The structural equation modelling results showed a strong positive relationship between organizational trust and thriving at work (?=.74). Also, it was the first time thriving at work scale has been assessed in Turkey. The validity and reliability scores indicate its usability in Turkish literature.

DOI 10.20525/ijrbs.v5i4.58022 Crossref citations33 OpenAlex citations
JOURNAL ARTICLE

The Impact of Brands on Consumer Buying Behavior

Ulas Akkucuk · Javed Esmaeili

International Journal of Research in Business and Social Science · 2016

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The aim of this research is to understand the factors behind smartphone purchase decisions of consumers. Nowadays companies make use of various strategies in order to attract new customers, retain existing customers and differentiate their products from those of their competitors. Perhaps, the most important and effective strategy to influence consumer behavior in the product selection is emphasizing the “brand name” of the products. Our aim in this paper is to investigate how smartphone brands can influence consumers’ buying decisions. Brand equity is a set of brand assets and liabilities linked to a brand name and symbol, which add to or subtract from the value provided by a product or service. It enhances the customer’s ability to interpret and process information, improves confidence in the purchase decision and affects the quality of the user experience. Using this construct widely discussed in the literature, we use and build our hypothesis based on Aaker model about the brand equity, including perceived quality, brand awareness, brand association and brand loyalty. The study involved a questionnaire administered to 171 smartphone consumers between December 2015 and March 2016. The consumers were chosen by convenience sampling among the students from a prestigious university in the Istanbul district of Turkey. Our findings indicate that a majority of the smartphone buyers’ decisions are mainly influenced by brand loyalty and brand awareness. Perceived quality and brand association do not seem to influence purchase decisions for the sample of this study.

DOI 10.20525/ijrbs.v5i4.55121 Crossref citations51 OpenAlex citations
JOURNAL ARTICLE

The Relationship between Trade Openness and Inflation in Turkey

Rana Atabay

International Journal of Research in Business and Social Science · 2016

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Both in Turkey and in the world in 1980 was a year of major structural transformations. Globalization has been accelerated in this time and countries have implemented some liberal policies for opening borders to foreign capital. Economies began to be led by export-oriented industrialization and liberalization policies after 1980 and these policies continue since then. Turkey is one of these countries that began liberalization after 1980. While decreasing trade barriers exerts a downward pressure on prices trade liberalization represents a structural break. This study aims to examine the relationship between trade openness and inflation over the period 1980-2011 for Turkey by using OLS method. The proportion of foreign trade volume (exports plus imports) to GDP and real exchange rates are used as measures of trade openness besides inflation rate. As a result of the study, it has been determined that there was a negative correlation between trade openness and inflation rate for the dedicated years in Turkey. The effects of crisis and election years in Turkey have been also tested and found statistically insignificant.

DOI 10.20525/ijrbs.v5i3.4646 Crossref citations9 OpenAlex citations
JOURNAL ARTICLE

Impact of Disruptive Innovations on Mobile Telecom Industry in Lebanon

Wael Bakhit

International Journal of Research in Business and Social Science · 2016

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The telecommunication industry is different from other industries in the basis of innovation rate. This industry continuously provides end users with new technological generations and disruptive technologies. Due to the complexity of the nature of the product served, telecommunication industry is an important case to study in order to explain the real reasons for the challenges facing telecom companies. Researching in this area will explain why some companies survive while others fail. The wide range served technology innovations is most likely to result in rapid mutation of consumers’ spending habits thus directly influencing the mobile phone companies. The aim of this is to test the reliability of innovations and its impact on companies’ profitability. For that purpose, a survey with 200 end users and 20 employees from two telecom providers (“Alfa, and “Touch”) was conducted to investigate various disruptive and conventional means and their impact on the financial performance of telecom industry. The results show that most of the revenue of telecom industry comes from usage of data while the industry is lacking for competition, and quality services while charging high tariffs for customers. Currently customers are migrating to data, therefore performing a pressure on the industry to improve its services. To conclude, network operators need to decide what to they want to sacrifice and how far they want to go to reach targeted results.

DOI 10.20525/ijrbs.v5i3.4373 Crossref citations5 OpenAlex citations
JOURNAL ARTICLE

Patent Data Visualization

Ulas Akkucuk · Mehmet Nafi Artemel

International Journal of Research in Business and Social Science · 2016

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The importance given by the governments to building a sound intellectual property infrastructure is increasing in developing countries and especially in Central Asian countries. This infrastructure is continuously improved to live up to a common standard in collaboration with government agencies, educational institutions and international agencies. In this paper, the infrastructure developments that took place in the Central Asian countries is going to be elaborated and furthermore some statistical analyses will be used in order to compare the differences and similarities between the Central Asian republics within themselves and the rest of the world. Patent based statistical data reveal a broad range of information concerning the innovative capability of countries, regions and firms. The number of patents that a country obtains in different technological fields and the change in this number over the years may provide useful information regarding the growth potential of the country and the ability to follow technological advances. For this purpose, patent statistics collected by institutions like World Intellectual Property Organization (WIPO) have been analyzed using statistical techniques. In addition to basic statistics, multidimensional scaling analysis (MDS) has been applied to the data sets.

DOI 10.20525/ijrbs.v5i3.3580 Crossref citations4 OpenAlex citations
JOURNAL ARTICLE

Intergenerational Income Elasticity in Turkey

Murat Anıl Mercan · Hande Barlin

International Journal of Research in Business and Social Science · 2016

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Social scientists have been intrigued by the relationship between generations based on different characteristics. Economists, has been especially interested in measuring intergenerational income elasticity, which looks at the relationship of parents and that of their children when they become adults and gives clue on trends of income inequality. Most of the literature concentrates on the experiences of developed countries and measurement issues. Nevertheless, new studies concerning intergenerational income elasticity is being undertaken in developing countries as the data become increasingly available for these countries. In this vein, there is only one previous study that investigates intergenerational income elasticity for Turkey. Mercan (2012) finds that intergenerational income elasticity is around 0.1 in Turkey, which depicts Turkey as a highly mobile country meaning that children of poor parents have a higher likelihood to have a better income status. However, his study does not depend on a longitudinal dataset, which might make Mercan’s (2012) estimate biased. Following Solon (1992) in using OLS for lower bound and instrumental variable (IV) for upper bound, this study puts forth a new estimate, which relies on a nationally representative and longitudinal dataset for Turkey. The study's estimate for intergenerational income elasticity varies between 0.3 and 0.6, which is much higher than the result of Mercan (2012), indicating that Turkey is a less mobile country than previously foreseen.

DOI 10.20525/ijrbs.v5i3.2971 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Total Factor Productivity Change in the Middle East Banking

Ihsan Isik · Ihsan Kulali · Busra Agcayazi-Yilmaz

International Journal of Research in Business and Social Science · 2016

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This paper analyzes the total factor productivity developments in the Middle East banking, by drawing on the experience of Jordanian banks at the start of the new millennium. In order to control for the effects of different specifications of banking technology on the results, this study estimates the productivity and efficiency growth scores under two alternative approaches, production and intermediation models. On average, under the former model, we found 79% technical efficiency and 3.2% productivity growth, while under the later model we found 92% technical efficiency and 3.3% productivity growth for the sector. One implication is that the Jordanian banks can obtain considerable resource savings if they can catch up with the best practice banks. Among the organizational forms operating in this emerging market, we found that commercial banks generally outperform both investment and Islamic banks in terms of efficiency and total factor productivity growth.

DOI 10.20525/ijrbs.v5i3.2964 Crossref citations6 OpenAlex citations
JOURNAL ARTICLE

A Theoretical Assessment of the Formation of IT clusters in Kazakhstan

Anel A Kireyeva

International Journal of Research in Business and Social Science · 2016

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The aim of this research is to develop new theoretical approaches of the formation of IT clusters in order to strengthen of trend of the innovative industrialization and competitiveness of the country. Keeping with the previous literature, this study determines by the novelty of the problem, concerning the formation of IT clusters, which can become a driving force of transformation due to the interaction, improving efficiency and introducing advanced technology. In this research, we used conceptual approach employs the study of different conceptual views of scientists on a specific research object; structured approach involves determination of properties of a whole object by identifying the different relationships; system approach aims to develop research methods and design of complex objects – systems of different types. This study allows to conclude that IT-clusters will be most effective when they evolve naturally, originating under the action of internal forces of consolidation of  innovative, information and communications infrastructure (industrial parks, techno polis, research laboratories and business incubators, formation of soft infrastructure), that can help to find quick, innovative and creative ways to solve problems.

DOI 10.20525/ijrbs.v5i3.2861 Crossref citations4 OpenAlex citations
JOURNAL ARTICLE

The Role of Social Media in Crisis Communication and Crisis Management

Mustafa Emre Civelek · Murat Cemberci · Necati Erdem Eralp

International Journal of Research in Business and Social Science · 2016

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Social media and social media tools have improved rapidly and started to influence society especially in recent years. This influence has forced businesses to revolutionize their communication with the external environment. The fact that Web 2.0 has an influence on consumer behavior, and that it makes the consumers stronger; requires faster, more flexible and more sensitive communication processes in businesses. Especially during a time of crisis, a business’ communication with the external environment is quite critical. For this reason, the way how the crisis communication is managed through social media is vital for businesses. In this article, the perceptions of how to manage businesses during a time of crisis so that they make minimum loss, is shared.

DOI 10.20525/ijrbs.v5i3.27927 Crossref citations55 OpenAlex citations