Research collection
568 publications
JOURNAL ARTICLEUmit Hacioglu
International Journal of Business Ecosystem & Strategy · 2023
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In the pursuit of academic excellence, scholars are dependent on trustworthy journals to disseminate their research and contribute to the collective body of knowledge. However, the academic community is not immune to deceptive practices. This letter highlights the case of the "Global International Journal of Innovative Research," where my name, along with esteemed colleagues, was falsely associated with the editorial board without consent. Despite repeated efforts to address this issue, the journal remains unresponsive. This letter announces our intention to publish an exposé article, meticulously uncovering the fraudulent practices of the journal and its publisher. A subsequent public statement aims to warn the academic community about the deceptive nature of the "Global International Journal of Innovative Research" and emphasizes the collective responsibility of scholars to uphold ethical publishing standards. Through this exposé, we hope to safeguard the integrity of academic pursuit and raise awareness about the risks associated with engaging with predatory journals.
DOI 10.36096/ijbes.v5i4.4691 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEPeter Chipungu Silwimba
International Journal of Business Ecosystem & Strategy · 2023
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Zambia has not trailed behind other nations in promoting financial inclusion, one of its deliverables in its 2022-2026 Eighth National Development Plan. The analysis focused on the likelihood of reaching this goal and the implications for bank operating stability. A mixed research (quantitative and qualitative) approach was used and drew respondents from several remote areas in Zambia. A hypothesis test on the observed against the hypothesised mean (p-value = 1.93e-38 and <0.005) rejected the null to accept the alternative presupposition that banks have a relevant role in achieving financial inclusion, but they are not a necessary ingredient. The correlation test also aligned at both 95 and 99% confidence levels, that supported the null hypothesis to conclude that there is no correlation between the preferred channels of financial services and the adequacy of financial inclusion. Respondents felt that the financial inclusion services would still be offered at basic satisfactory levels regardless of the available form of financial service provider. The Kruskal-Wallis test supplemented the findings with p = 3.09667e-20(<0.05) that rejected null to conclude that any form of financial services is statistically significant in delivering basic financial inclusion in Zambia. The implications for banks are the risks for continuous survival because of the popular user-friendly alternative channels. It is recommended that the Bank of Zambia should sustain the relative relevance of formal banks by balancing their contributions with other innovative financial service channels. Banks should integrate with new market entrants, or the future will have a banking system without banks. Regulators must support banks’ survival traits such as the light set of criteria in their Know Your Customer (KYC) package.
DOI 10.36096/ijbes.v5i4.4422 Crossref citations2 OpenAlex citations
JOURNAL ARTICLERelebohile Makara · Ekaete Elsie Benedict · Karen Booysen
International Journal of Business Ecosystem & Strategy · 2023
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As a means of seeking more effective ways to curb the unemployment levels in Sub-Saharan countries, governments are beginning to include the development of the manufacturing sector in their country's strategies, and Lesotho is not an exception. This paper aims to determine the role of various institutional and individual factors which when present and collaborating in an entrepreneurial ecosystem can contribute to the successful growth of MSMEs operating in the manufacturing sector. This paper is also aimed at developing a conceptual framework suitable for the growth of these MSMEs in Lesotho by linking concepts of industrial and entrepreneurial ecosystems. This study utilised a qualitative exploratory research approach and data were collected using semi-structured interviews. In total, 12 candidates from government, financial, and educational institutions as well as the media were interviewed. Data were analysed using thematic analysis. The main findings of the study demonstrate that a suitable ecosystem for MSMEs in the manufacturing sector in a country such as Lesotho should consist of policies and regulations that support and encourage financial institutions to assist MSMEs. Government regulated media institutions disseminate regular information relating to existing policies, regulations, and opportunities and educational institutions provide adequate skills and knowledge to enhance an individual’s entrepreneurial alertness, creativity, and innovativeness. An inclusive ecosystem for MSMEs in the manufacturing sector in Lesotho should also involve the collaboration of MSMEs with larger firms and the establishment of independent regulated quality assurance institutions to assure the quality of products and increase customer confidence.
DOI 10.36096/ijbes.v5i4.4450 Crossref citations0 OpenAlex citations
JOURNAL ARTICLETatyana Kim · Ali Osman Kusakci
International Journal of Business Ecosystem & Strategy · 2023
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In recent years, the aviation industry has transformed significantly, driven by the increasing importance of digital technologies and social media for communication and marketing. The COVID-19 pandemic accelerated this transformation, posing unprecedented challenges to airlines. The present study investigates how Turkish Airlines, Qatar Airways, and Emirates adapted their social media strategies before, during, and after the pandemic. The research has a threefold focus: (i) assessing pre-pandemic social media strategies, (ii) examining strategy evolution during the pandemic, and (iii) comparing the effectiveness of these strategies before and after COVID-19. By exploring how these airlines leveraged social media to navigate pandemic-related disruptions and maintain vital connections with passengers, this study provides valuable insights. These findings hold significant implications for aviation stakeholders, marketing professionals, and researchers, shedding light on the evolving role of social media in crisis communication and marketing. The study uncovered interesting changes in how airlines use Twitter. After the pandemic, they started using more emojis, and their messages shifted from promoting services to expressing hope during the pandemic and back to promotions afterward. They played with visuals and hashtags. Pricing-wise, they offered discounts for students, different ticket options, and bundled services. In promotions, they focused on being environmentally and socially responsible, user convenience, and specific events. They mainly shared updates on flights, achievements, and travel advice. To engage people, they used quizzes, replied directly to customers, and targeted specific groups. For marketing managers, the study suggests being more customer-focused, emphasizing environmental and social responsibility, offering diverse pricing, celebrating milestones, and creating engaging content. Overall, the findings provide practical insights for adjusting marketing strategies in the ever-changing world of airlines, especially considering the challenges brought by COVID-19.
DOI 10.36096/ijbes.v5i4.4501 Crossref citations1 OpenAlex citations
JOURNAL ARTICLETri Mardiana
International Journal of Business Ecosystem & Strategy · 2023
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Placement and work facilities are the two main pillars in determining employee performance, but research that discusses both is still rare. This research aims to explore the role of work facilities in moderating employee placement on employee performance. This research involved 83 respondents from various fields of work at PT X with the aim of understanding how work placement and facilities influence employee performance. Samples were selected proportionally from various company divisions using probability sampling techniques. The research results show that work placement has a positive and significant influence on employee performance. Work facilities were also proven to have a positive and significant effect on performance. However, the hypothesis regarding the role of work facilities as a moderator of the effect of placement on performance was not proven (P value: 0.200). This means that work facilities at PT X do not significantly strengthen or weaken the relationship between placement and employee performance. Practically, these findings can serve as a guide to better understand the factors that influence employee performance and design more effective human resource management strategies.
DOI 10.36096/ijbes.v5i4.4530 Crossref citations0 OpenAlex citations
JOURNAL ARTICLETariq Aziz Tariq · Cemal Zehir
International Journal of Business Ecosystem & Strategy · 2023
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This study was conducted to determine the relationship among individuals' innovative competencies, management innovation, and organizational performance. This quantitative study was conducted with 531 business employees operating in various sectors at national and international levels, and the survey method was preferred as the data collection tool. The developed hypotheses within the scope of the study were tested by using Statistical Package for the Social Sciences (SPSS). As a result, significant findings were obtained in the relationship and impact analysis dimensions among innovation competencies, management innovation, and organizational performance. The results depict that innovation competencies and management innovation have a positive and significant effect on organizational performance (?=0.470, p<0.01; ?=0.503, p<0.01, respectively). Additionally, it was concluded that management innovation has a positive and significant mediating effect on the relationship between innovation competence and organizational performance (?=0.175; p<0.01).
DOI 10.36096/ijbes.v5i4.4550 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEDessy Isfianadewi
International Journal of Business Ecosystem & Strategy · 2023
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This study primarily investigates microfinance practices for sustainable community welfare. Microcredit aims to provide credit to poor people to help empower communities and reduce poverty. Community empowerment strategies can be carried out by increasing the productivity of poor communities to increase their income. A basic approach that emphasizes that the poor move from their current situation to a better position by empowering MSMEs through the distribution of microcredit by micro-financial institutions. Changes that will result in sustainable prosperity, decreasing inequality between regions, and reducing community income gaps. This research will use a qualitative approach using the case study method, which does not use statistical generalizations but uses logical and replicative generalizations. This research uses multiple cases with varying characteristics as research informants. Two microfinance institutions and ten cases of MSMEs will be selected in this research. The study was conducted at Sharia Microfinance Institutions as providers of microcredit and MSMEs receiving microcredit in the Southern region of the Special Region of Yogyakarta, Bantul. This district was chosen because Bantul has the highest poverty rate. This condition is the focus of attention for maximum treatment. This research will use three data collection methods: interview, observation, and documentation, to maintain the data's validity and reliability. Data triangulation was used to test the validity of the data. The data analysis process in this research uses two stages: descriptive analysis and within-case analysis. The research results found that microfinance practices carried out through Sharia Microfinance Institutions (SMFI), apart from focusing on providing accessible financing facilities, have also provided direction in developing MSMEs and taking action towards community welfare. SMFI regularly provides business development training to MSMEs
DOI 10.36096/ijbes.v5i4.4571 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEBadawi Badawi
International Journal of Business Ecosystem & Strategy · 2023
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The objective of this study is to examine the impact of corporate social responsibility (CSR) performance on brand image and customer satisfaction. Moreover, the analysis was performed to examine the impact of brand image and customer satisfaction on customer engagement. This study examines the impact of customer interaction on customer loyalty. This study employs quantitative analysis techniques to empirically examine the formulated hypothesis. The research sample consists of consumers from the cement business in Cirebon, West Java, Indonesia. The study employed a sampling technique that utilized random sampling to gather a sample of 180 respondents, who served as a representative of the study population. The data was acquired by distributing questionnaires and analyzed using the structural equation modeling technique with the assistance of AMOS software. The analytical results demonstrate empirical support for all hypotheses proposed in this study. This study demonstrates that the performance of corporate social responsibility (CSR) has a beneficial impact on the identity of a brand and the happiness of customers. In order to enhance brand recognition and improve consumer happiness, it is important to achieve superior corporate social responsibility (CSR) performance. Moreover, the recognition of a brand and the contentment of customers have a favorable impact on the involvement of customers, and the involvement of customers has a favorable impact on their loyalty. This study offers suggestions to organizations, including those in the cement industry, on how to enhance their corporate social responsibility (CSR) efforts to improve brand recognition and consumer contentment. Effective CSR performance may be attained by addressing five key aspects: social responsibility, environmental stewardship, cultural preservation, human resources management, and socio-economic development. Moreover, it is essential to enhance brand recognition and consumer contentment in order to maximize customer involvement and allegiance.
DOI 10.36096/ijbes.v5i4.4580 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMuhammad Humza · Umit Hacioglu
International Journal of Business Ecosystem & Strategy · 2023
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Aviation-oriented companies are continuously seeking innovative approaches to enhance the passenger experience and operational efficiency within the industry. The objective of this study is to evaluate the categorization of passengers' technological preferences in Turkish airports. The objectives of this study are to enhance the understanding of Aviation Companies in Turkey regarding the technology preferences of passengers and their fundamental needs, as well as to analyze the characteristics of passengers that are directly linked to their technological choices. This study employs purposive sampling with a sample size of 455. Various statistical techniques, such as regression, correlation, and descriptive statistics, are employed to analyze the data. The findings indicate that biometric technology, personal device utilization, customisation and customization, as well as streaming and on-demand entertainment, greatly influence the technological preferences of travelers. Nevertheless, contactless solutions, inflight Wi-Fi, and mobile apps and digital services do not influence the technological preferences of travelers.
DOI 10.36096/ijbes.v5i4.4605 Crossref citations5 OpenAlex citations
JOURNAL ARTICLEJoseph Chisasa · Prudence Khumalo
International Journal of Research in Business and Social Science · 2023
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Africa is experiencing rapid urbanization, making it one of the most urbanized continents in the world. This trend is particularly evident in the Southern African regional block. With the ongoing push for enhanced regional integration, it is anticipated that there would be a rise in the migration of individuals within the region. The escalating pace of urbanization calls for a reassessment of future cities and the implications of the rural-urban split on the establishment of sustainable human settlements. This article initially analyzes the patterns of migration within the Southern Africa Development Community. Furthermore, an analysis is conducted on the factors that contribute to the significant internal migration inside member states. Furthermore, the article examines the connection between migration and urbanization in the region once again. The article employs qualitative and quantitative methodologies to examine the consequences of migration and urbanization on both the locations from which people migrate and the areas where they settle. The primary factors contributing to migration include the pursuit of economic opportunity, political instability, access to education, and climate-induced disasters. Migration and urbanization have both gotten worse in the SADC region at the same time, as shown by empirical literature, official migration documents, and quantitative time series data from the World Development Indicators. This suggests that migration causes more people to move to cities. The rise in population has led to inadequate housing, resulting in an increase in slums that surpasses the projected capacity of cities. This article suggests promoting infrastructure development that facilitates employment creation in the nations or districts of origin in order to prevent a one-way movement of migrants. Consequently, a rise in job prospects, salaries, and health conditions will result in a reduction in migration rates and alleviate the strain on numerous cities in the area.
DOI 10.20525/ijrbs.v12i10.31140 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEUmit Hacioglu
International Journal of Research in Business and Social Science · 2023
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In the pursuit of academic excellence, scholars are dependent on trustworthy journals to disseminate their research and contribute to the collective body of knowledge. However, the academic community is not immune to deceptive practices. This letter highlights the case of the "Global International Journal of Innovative Research," where my name, along with esteemed colleagues, was falsely associated with the editorial board without consent. Despite repeated efforts to address this issue, the journal remains unresponsive. This letter announces our intention to publish an exposé article, meticulously uncovering the fraudulent practices of the journal and its publisher. A subsequent public statement aims to warn the academic community about the deceptive nature of the "Global International Journal of Innovative Research" and emphasizes the collective responsibility of scholars to uphold ethical publishing standards. Through this exposé, we hope to safeguard the integrity of academic pursuit and raise awareness about the risks associated with engaging with predatory journals.
DOI 10.20525/ijrbs.v12i10.32090 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEGosiame Eulenda Molope · Solly Matshonisa Seeletse · Watson Ladzani
International Journal of Research in Business and Social Science · 2023
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The article aims to promote financial literacy among youngsters from low-income backgrounds, encouraging them to engage in cost-effective investments that will enable them to accumulate wealth in the future. The article outlines a novel approach in life skills that entails shifting away from relying on uncertain grants and supports. Instead, it proposes utilizing a straightforward and practical mathematical model to generate money starting from a young age. The authors demonstrate that by utilizing a highly efficient investing option, young children have the ability to generate substantial wealth. To exemplify, we demonstrate the suggested methodology utilizing sequences and summations. Our method/proposal facilitates the enhancement of boundless wealth generation by enabling those who can invest more than the minimum requirement to accumulate greater wealth. The efficacy assessment of the new method is validated through the computation of the smallest investment, which is merely symbolic, yet yields boundless financial outcomes. The study findings, which have the potential to enhance governmental decision-making, can also be utilized for personal betterment. This work is innovative as it presents an alternative approach that imparts discipline, consistency, and honesty. It allows individuals to easily adopt the model with appropriate adjustments, hence facilitating the creation of wealth.
DOI 10.20525/ijrbs.v12i10.30270 Crossref citations0 OpenAlex citations
JOURNAL ARTICLETamanna Nankoomar · Rosemary Quilling
International Journal of Research in Business and Social Science · 2023
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The onset of the COVID-19 pandemic has introduced a new phase of company operations. The advent of digital transformation (DT) has fundamentally transformed the global business landscape. Despite the global prevalence of this phenomenon, there is limited understanding of digital transformation (DT) in the context of COVID-19 and its impact on private sector organizations in developing nations. This study investigates the impact of COVID-19 on the process of digital transformation in privately owned companies located in underdeveloped nations. To accomplish this objective, a systematic literature review was conducted following the PRISMA (2020) principles, resulting in a selection of 26 studies. This study employs an inductive methodology, where pertinent topics are identified as they arise from the literature throughout the analysis stage. The technology-organization-environment framework (TOE) was subsequently employed to provide a contextual framework for these issues. The research findings suggest that the presence of resources, both financial and technological, is a crucial determinant in the adoption of digital transformation. The adoption of DT has been significantly influenced by various factors, including the role of governments, competitive forces, security, and other relevant considerations. Although organizations in underdeveloped nations encountered numerous hurdles, it was found that digital transformation progressed rapidly in all areas. Companies underwent substantial transformations to embrace digital transformation (DT), including the use of digital business models to facilitate remote operations and heightened investment in education, skills, and innovative digital tactics. Given the recent emergence of COVID-19, there remain numerous uncertainties regarding the enduring impacts that COVID-19 has had on organizations.
DOI 10.20525/ijrbs.v12i10.30712 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEJared Mosoti · Joshua Wafula · Andrew Nyangau
International Journal of Research in Business and Social Science · 2023
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Fraud is a thorn in the flesh of many organizations in both local and global business ecosystems, more so in the financial sector because of the liquid nature of their services. To curb this menace, Financial Institutions including Microfinance institutions implemented fraud risk management practices. While larger financial institutions afford raft measures for curbing fraud, MFIs contend with less sophisticated practices in spite of them being the most susceptible to financial improprieties. Further, the determination of the overall effect of these practices on financial performance is critical in evaluating their success. The objective of this study therefore was to find out how fraud risk management practices affect the financial performance of Microfinance Institutions in Kenya. The study was anchored on the fraud management life cycle theory and focused on twelve deposit-taking Microfinance Institutions that were in operation in the Nairobi region of Kenya between 2016 to 2020. The study adopted a descriptive research design using cross-sectional data computed from the average financial results for five years 2016-2020. The study used purposive and stratified Random sampling methods to select a sample of 281 respondents from finance, ICT, operations, Audit, and Litigation managers and staff. The study used descriptive and inferential statistics to analyze the data. The results showed that fraud risk management positively and significantly affected financial performance by curbing incidents of fraud and concluded that to improve financial performance microfinance institutions should implement fraud risk management since they had a positive and significant effect on financial performance. The study recommended that firms should invest substantially in fraud risk management to reduce incidences of fraud and improve financial performance. Further, the management of Microfinance Institutions should continually evaluate and update their practices to keep abreast with the ever-changing fraud antics.
DOI 10.20525/ijrbs.v12i10.30730 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEThobeka Ncanywa
International Journal of Research in Business and Social Science · 2023
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Curriculum transformation in South African universities strives to revive disadvantaged communities to change existing Eurocentric and Westernized curriculums to be Afrocentric. However, there are debates on whether there should be the adoption of fully Africanized curriculums or infusing African values into the Eurocentric epistemologies. The study sought to bring out the roles of entrepreneurial skills in curriculum transformation in one university in the Eastern Cape. The study adopted a qualitative approach, where university students and lecturers were the key informants. To collect data interviews were used where the interview schedule is attached. It was found that universities are challenged by organizational culture, lack of resources, the existence of colonial systems, and a colonial-caged mentality. The paper illustrated that decolonizing curriculums is useful in resource-constrained institutions if resources are pumped in and if the curriculum transformation works in an entrepreneurial ecosystem. Therefore, the university should invest more resources into the curriculum transformation and African and European epistemology should be fused to come up with strong and vibrant knowledge that will positively change societies. Additionally, for a university entrepreneurship ecosystem, there should be staff empowerment on entrepreneurship education in the curriculum across disciplines.
DOI 10.20525/ijrbs.v12i10.30933 Crossref citations4 OpenAlex citations
JOURNAL ARTICLEJoseph Sedila Malepe
International Journal of Research in Business and Social Science · 2023
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Financial literacy (FL) is a crucial skill set that police officers must possess, particularly in managing their funds during their tenure in the police force and as they approach retirement from their service. The extent of an individual's FL will directly impact the extent of their financial planning knowledge and budgeting abilities required as a police officer, commencing from the initial stages of their career. The primary objective of this study is to investigate the level of FL within the police force, with a particular emphasis on the factors of financial knowledge, attitude, and behaviour. The study employed a simple random sampling technique to gather data from a sample of 68 law enforcement employees stationed in Vosman and Klipfointein. The data was acquired through survey questionnaires. The data were descriptively analysed using the Statistical Package for the Social Sciences (SPSS). The results of the study suggest that police officers often possess low to moderate levels of FL. However, there is a positive correlation observed between the variables under investigation. The recommendation proposes that the government should implement ongoing training and short-term interventions focused on FL, with a particular emphasis on tailoring these initiatives to individuals' income levels and lifestyles. This study utilized intervention and transformational learning theory to support law enforcement professionals in enhancing their financial planning both prior to and following their employment, by means of financial education.
DOI 10.20525/ijrbs.v12i10.30950 Crossref citations0 OpenAlex citations
JOURNAL ARTICLERoehl Sybing · Tshimangadzo Selina Mudau
International Journal of Research in Business and Social Science · 2023
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The demands of raising education at a classroom level to international standards require a nuanced analytical lens involving multiple perspectives to contribute to the best practices. Most classroom research adopts a singular perspective, usually from researchers who are familiar with the nuances of the classroom context under study. In other words, published studies involving classroom observations are often analyzed by insiders who already have the insight to understand the situated dynamics of the classroom interactions they analyze. While this is an important analytical orientation, this stance may overlook important insights about teaching and learning that outsiders’ perspectives may be able to identify. The study employed a qualitative approach. Which was guided by the dialogic interactive theory. The methodological approach in Japan was face-to-face semi-structured interviews while in the South African context, virtual data generation methods were employed to interview teachers on the classroom interactions with students. The study population was English students, while in South Africa it was health course teachers who taught students from various health professions. A total of eight teachers were purposively recruited in South Africa with one student participant in Japan. Findings revealed similarities and differences in dialogic interactions and the interpretation of such interactions. Participants from both contexts had deliberate silence and reluctance to speak which was interpreted differently by the teachers, and lack of reciprocal and purposive engagements by students. Based on the dialogic interactive theory, it can be concluded that the aspirations to achieve an inclusive quality of education can best be achieved when teachers are transparent about the expected interactions for all the tenets of the dialogic theory to be achieved. It is therefore recommended that broader conversations about the analysis of situated dynamics of classroom interaction be encouraged to yield critical insights for education towards the attainment of inclusive quality education.
DOI 10.20525/ijrbs.v12i10.30961 Crossref citations1 OpenAlex citations
JOURNAL ARTICLECharles Khotsa · William Mabitsela
International Journal of Research in Business and Social Science · 2023
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This article argues that digitization of services is increasingly becoming an international phenomenon. As a case in point, the South African Post Office by its very nature and as part of the global institution requires a serious conversion from traditional service provision to digital and electronic services provision. This article is based on the study that was conducted in the South African Post Office in the Limpopo and Mpumalanga Province. From the South African Post Office perspective, Limpopo and Mpumalanga Provinces are referred to as North Region. The primary objective of the study was to investigate the implications of digitization on service delivery in the South African Post Office, focusing in the Limpopo and Mpumalanga Provinces (North Region). The study found that service delivery is adversely affected due to non-digitization of postal services. The study recommended interventions that can be employed to improve postal service delivery. The research method employed in the study was of both quantitative and qualitative method. The majority of the respondents strongly agreed that digitization of postal services could improve service delivery and brings more income and service improvement to clients. The article concludes by providing suggestions towards improving service delivery in the South African Post Office by digitizing postal services.
DOI 10.20525/ijrbs.v12i10.30970 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEThulani B. Skosana · Molefe J. Maleka · Thulile L Ngonyama-Ndou
International Journal of Research in Business and Social Science · 2023
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This study aimed to furnish insights into the features and outcomes of positive emotions in the Nkangala district. The reviewed literature indicated that such a topic is under-researched in the Nkangala region. This study employed the affective events theory (AET). The study's research design was both descriptive and correlational and influenced by the positivism paradigm. The sample size of 808 municipal employees was conveniently selected due to not having a sample frame, and other municipal respondents were unwilling to participate in the study. In addition, other managers did not provide researchers with permission letters; hence, the data were collected from four municipalities. The data were collected using a close-ended questionnaire. A validated and reliable scales were analysed in Statistical Package for Social Science (SPSS) version 28. The results showed that autonomy was the highest feature/predictor of positive emotions. In addition, it was determined that positive emotions predicted job satisfaction. This study found that when municipal managers offer their employees autonomy, it yields happy, joyous and proud employees. Similarly, managers who provide employees with timely feedback and who do not micro-manage employees create a positive working climate. In addition, it is recommended that supervisors and managers should submit their reports/evaluations to their employees in a timely manner and offer constructive feedback. If it is negative, managers should also provide employees with appropriate support to improve their performance. This is vital since job satisfaction is a proxy of productivity or service delivery.
DOI 10.20525/ijrbs.v12i10.30980 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEBernard Karabo Sebake
International Journal of Research in Business and Social Science · 2023
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The formulation of student leadership development has been a focal point and a product of shaping student leaders who occupy positions of leadership in the higher education sector. The persisting challenges of the society find a discomfort in wasted opportunity for any leadership initiative which is not aligned with the policy narrative of African development and nation building. This notion led to a situational response in student leadership development that missed an opportunity to fashion student leadership development that addresses the complex challenges of society. This study intends to pen down the experience of transitioning student leadership towards activating agency for social transformation. It also intends to address how student development must be perceived as an integral part of social innovation and a catalyst for reimagining the future of South Africa for the attainment of a sustainable future. One of the key shortfalls of the transactional approach to student leadership development is how the notion of leadership development in higher education is mismatched from the quadruple helix framework model which demonstrates failure for being futuristic in nature tends to be problematic. In this instance, the study used a quadruple helix framework to justify the transition that map the intention of Nelson Mandela University’s establishment of Madibaz YouthLab. The study is a qualitative conceptual framework using a literature review to argue this important transition. The study conclusion and recommendation are postured to add to the discourse on the reformulation of student leadership development in higher education shifting towards adding value to sustainable development.
DOI 10.20525/ijrbs.v12i10.30992 Crossref citations2 OpenAlex citations