CiteNScope — Scholarly Index & Analytics
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OpenAlex coverage 100.0% · 39/39 recordsLast OpenAlex observation 22 Oct 2026, 18:16 UTC
PUBLICATIONS39In the selected collection
CROSSREF CITATIONS3939/39 with known counts
OPENALEX CITATIONS4439/39 with known counts
OPENALEX MEAN1.13Per article with a known count
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Output and reach

Publication activity alongside incoming citations.

Publication activity

Articles grouped by publication year

Publications

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2026 is year to date. 0 undated publications excluded.

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Citations received

OpenAlex · year of the citing work

OpenAlex

Hover over a year or focus the chart and use arrow keys to inspect values.

2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

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Research landscape

Leading affiliations and themes in this collection.

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Institutions

Vaal University of Technology39Durban University of Technology5University of Lusaka339/39 records with data

Countries

South Africa39Zambia339/39 records with data

Primary topics

Job Satisfaction and Organizational Behavior4Policing Practices and Perceptions3Employee Performance and Management339/39 records with data
Two perspectives on citations

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Independent sources. Clear time scales.

Lifetime citations by publication year

Crossref and OpenAlex · separate totals for the same publication cohorts

Hover over a year or focus the chart and use arrow keys to inspect values.

Latest lifetime totals, grouped by the cited article’s year. These are not citations received in that year.

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Citations received each year

OpenAlex · incoming citation links grouped by citing-work year

OpenAlex

Hover over a year or focus the chart and use arrow keys to inspect values.

2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

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Annual history: 39/39 articles. Latest history observation: 2026-10-22T18:16:33.969611+00:00. Source totals are never added together.
Research side by side

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International Journal of Business Ecosystem & StrategyInternational Journal of Research in Business and Social Science

Publications

Articles by publication year

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Crossref citations

Latest lifetime totals · grouped by publication year

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OpenAlex citations

Latest lifetime totals · grouped by publication year

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OpenAlex · Citations received

By year of the citing work · 2017–2026

View data & coverage

2026 is year to date. Crossref and OpenAlex lifetime charts share a citation scale. Unknown observations appear as gaps; known zero stays zero. Annual receipts use available OpenAlex histories and may not sum to lifetime totals. 0 undated publications excluded from publication-year charts.

Full analytics report All distributions, publications, comparisons & data provenance
39 MATCHING PUBLICATIONSExplore results →Export CSV ↓
INDEXED PUBLICATIONS39
CROSSREF CITATIONS39
CROSSREF · CITED PUBLICATIONS41.0%
CROSSREF · MEAN CITATIONS1.0

Crossref citation coverage: 39 / 39 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

OpenAlex / Separate citation source

A broader view of this research

DOI-matched OpenAlex observations for the same selected publications. These counts are separate from Crossref and are never added together.

OPENALEX CITATIONS44
DOI MATCH COVERAGE100.0%39 / 39 publications
MEAN · KNOWN COUNTS ONLY1.1339 known · 0 unknown
MEDIAN · KNOWN COUNTS ONLY0

Observation range: 21 Oct 2026 07:22 UTC — 22 Oct 2026 18:16 UTC. Missing matches are not zero citations. Previous observations may remain if a refresh fails or a DOI no longer matches.

OpenAlex citation distributionNo citations211–5176–20121+0Unknown0

Institutions, countries & topics

OpenAlex affiliations and primary-topic classification. Each publication counts once per institution or country; multi-affiliated publications appear in multiple groups, so percentages can sum above 100%. Countries describe author affiliations, not nationality. Topics use one primary topic per publication.

Institutions

39 / 39 with data · 0 missing or unmatched. Percentages use all 39 selected publications.

Countries

39 / 39 with data · 0 missing or unmatched. Percentages use all 39 selected publications.

Primary topics

39 / 39 with data · 0 missing or unmatched. Percentages use all 39 selected publications.

Citation year / OpenAlex

Citations received over time

Incoming citations to the selected publications, grouped by the year of the citing work. This is separate from lifetime citation totals grouped by the cited article’s publication year.

The publication filters above define which articles receive the citations. The citation-year range below only controls this chart and the incoming-citation comparison. Removing publication-year filters includes older articles’ incoming citations too.

Annual history available for 39 / 39 selected publications. Supported display window: 2017–2026; 2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Missing histories and years beyond a saved observation’s window remain unknown (—); partial coverage can understate totals.

Annual-history observations (UTC): 2026-10-21T07:22:43.112241+00:00 — 2026-10-22T18:16:33.969611+00:00. Older observations may be retained after failed or incomplete refreshes.

OpenAlex · Citations received by year

189.00 2017 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 39/392018 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 39/392019 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 39/392020 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 39/392021 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 39/392022 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 39/392023 · All selected publications · OpenAlex · Citations received by year: 2 · Annual history coverage 39/392024 · All selected publications · OpenAlex · Citations received by year: 7 · Annual history coverage 39/392025 · All selected publications · OpenAlex · Citations received by year: 17 · Annual history coverage 39/392026 · All selected publications · OpenAlex · Citations received by year: 18 · Annual history coverage 39/39 2017201820192020202120222023202420252026
View openalex · citations received by year data & coverage
Citation yearJournal / scopeOpenAlex · Citations received by yearPublicationsAnnual history known
2017All selected publications03939/39
2018All selected publications03939/39
2019All selected publications03939/39
2020All selected publications03939/39
2021All selected publications03939/39
2022All selected publications03939/39
2023All selected publications23939/39
2024All selected publications73939/39
2025All selected publications173939/39
2026All selected publications183939/39

Counts represent citation links, not unique citing papers across a journal: one paper citing two selected articles contributes two links. Older citations outside this window are excluded, so annual sums need not equal lifetime totals. OpenAlex methodology ↗

Crossref citation distribution

Latest Crossref totals for the selected publications; not citations received in the selected years.

Mean1.0
Median0
No citations231–5156–20121+0Unknown0

Unknown counts are excluded from the mean, median and cited-publication rate.

Journal comparison

Same filters, source and counting rules across journals. Descriptive statistics, not a quality ranking.

Journal / publisherPublicationsCrossref citationsOpenAlex citationsOpenAlex coverageCrossref meanCrossref medianCrossref cited %*Crossref coverage
International Journal of Business Ecosystem & Strategy
Bussecon International Academy
9219/90.22011.19/9 · 100.0%
International Journal of Research in Business and Social Science
SSBFNET
30374330/301.230.550.030/30 · 100.0%

* Percentage among publications with a known citation count.

Explore publications

View all 39 →

Most cited · Crossref

JOURNAL ARTICLE

The state of crowdfunding in Africa and its potential impact: a literature review

Bouba Ismaila

International Journal of Research in Business and Social Science · 2023

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The purpose of this review is to shed light on the current state of crowdfunding and its possible effects on African communities. The goal of this article is to give a narrative overview of how crowdfunding has evolved, along with trends, challenges, and potential effects on African communities. Despite recent advancements in the usage of mobile technology on the continent, the growth of crowdfunding based on internet platforms has been quite gradual. According to research, the success of crowdsourcing initiatives in Africa depends on a hybrid strategy that involves the "offline" network of backers. The majority of research concluded that the biggest barriers to the growth of crowdfunding in Africa were a lack of knowledge and trust in public institutions, lax laws protecting the rights of backers and ensuring transparency, as well as technology (internet connection). Also mentioned was the possibility that significant cultural aspects of offline crowdfunding, if taken into consideration, would make it easier for African business owners to adopt the practice. It has lagged behind other continents in the use of crowdfunding to raise money for small businesses or individuals, which could also help with financial inclusion in Africa, either directly for individuals or by sponsoring small enterprises. It is necessary to have a regulatory framework that promotes technological advancement while also reducing crime and fraud. Additionally, establishing platforms based on continents and creating synergies with existing financial actors would raise awareness, boost confidence, and whet interest in using them.

DOI 10.20525/ijrbs.v12i5.25509 Crossref citations12 OpenAlex citations
JOURNAL ARTICLE

Digital literacy: a foreign language for students from rural areas in South Africa

Winiswa Mavutha · Tshepo Mabotja

International Journal of Research in Business and Social Science · 2024

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The Digital literacy has become an imperative part of higher education, since the Covid19 outbreak, traditional institutions had to adapt digital learning techniques. However, students from rural schools were left in the dark. Since there are still some extremely poor schools in the rural parts of South Africa, where there is still no access to electricity. Therefore, the ability to use any digital tools remains a huge challenge for such students. The transition from a rural school to an urban higher education institution that is very tech savvy and living in the 4th industrial revolution is extensively difficult. Subsequently, the success of students from rural schools gets hindered. However, this doesn’t necessary mean that these students are incapable of succeeding in their respective programs. This paper aims to explore the challenges faced by students from rural schools regarding digital literacy. The research methodology will be a quantitative approach, the sample will be drawn from students in traditional universities who are coming from rural high schools. The findings of this paper will be used to recommend ways of increasing the success rate of learners from rural schools in digital literacy and skills development for traditional universities in South Africa. Keywords: Digital Literacy, Inclusive Education, Student Succes, South African Higher Education Subject classification codes: I230; I240; I210

DOI 10.20525/ijrbs.v13i5.33155 Crossref citations5 OpenAlex citations
JOURNAL ARTICLE

The role of small, medium, and micro enterprises in contributing to the socioeconomic development of South Africa

Joelle Danielle Ngo Ndjama · J. Van Der Westhuizen

International Journal of Research in Business and Social Science · 2024

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Since the start of the democratic era in 1994, South Africa has prioritised small, medium, and micro enterprises for economic growth and social development, offering significant opportunities to the unemployed population. However, the extent to which SMMEs contribute to the socio-economic progress of a particular economy is contingent upon various factors, including the specific country or sector in which they operate. In South Africa, the majority of SMMEs operate within the services sector, with 30% in wholesale and retail trade, 23% in community and social services, and 14% in financial services. Grounded on the  Resource-Based View theory, this study aims to investigate how SMMEs contribute to the social and economic development of South Africa. Furthermore, their contributions align with four of the Sustainable Development Goals of the United Nations, making this research both relevant and timely. This systematic literature review included nineteen research articles using bibliometric indicators from the Google Scholar database. As a result, the literature review revealed four key SMMEs’ contributions to South African socio-economic development namely employment creation and income generation, economic growth, development and specialisation, contribution to GDP, and poverty alleviation. To further enhance this contribution, it is recommended that governments provide support in the form of training programs, access to finance, and mentorship opportunities to help SMMEs grow and create more job opportunities..

DOI 10.20525/ijrbs.v13i7.37164 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Unveiling challenges with e-learning faced by academic staff at a University of Technology after COVID-19 pandemic in South Africa

Radiakga Thabang Molokomme

International Journal of Research in Business and Social Science · 2024

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The global shift from traditional face-to-face learning to e-learning, spurred by the COVID-19 pandemic, has significantly transformed higher education (HE) landscapes. Many institutions in developing countries, unprepared for this shift, now find e-learning integral to the educational process. This study explores challenges faced by academic staff at a South African University of Technology (UoT) post-COVID-19. Utilising a phenomenological qualitative research approach, insights were gathered from academic staff through semi-structured interviews. Key challenges identified include insufficient infrastructure, limited training, technological proficiency gaps, student engagement issues, and concerns about academic dishonesty. Practical recommendations encompass infrastructure enhancement, digital training, blended learning strategies, improved student engagement, and measures to ensure academic integrity. These adaptable suggestions provide insights for institutions seeking to enhance e-learning environments, contributing to improved teaching and learning (T&L) outcomes in an evolving educational landscape. It was further recommended that future studies can explore long-term intervention effects, conduct comparative institution studies, and delve into innovative pedagogical approaches.

DOI 10.20525/ijrbs.v13i2.32183 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Revitalizing warehouse management to enhance global manufacturing competitiveness: insights from South Africa

Tshepo Mabotja

International Journal of Research in Business and Social Science · 2024

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Company operations and global trade necessitate storage. Warehouse management is essential for meeting customer expectations, ensuring product availability, and delivering globally swiftly and affordably. A company's international competitiveness can suffer from warehouse instability. This study assesses warehouse performance for competitive advantage. The report also explores top management's disregard for warehouse management's impact on manufacturing competitiveness. This paper reviews warehouse management system research from several industries. Reviewing literature for gaps and flaws. Quantitative methods include industrial specialized surveys. Three varied South African manufacturing enterprises will be case-studied. Deduction is used to analyze industry expert consultation data. Due to its accessibility and data collection suitability, convenience sampling was employed to choose participants. This study discovered many warehouse management issues in South African industrial firms. Integration and automation are lacking in current systems, hampering global competitiveness. Warehouse movements and infrastructure damage increased without zone selection. Technology-illiterate warehouse workers slowed operations. The study offers zone picking, warehouse training, and warehouse system integration and automation to address these difficulties. South African industrial firms should strengthen warehouse management systems, according to this study. These organizations can enhance operational efficiency, save money, and compete globally with the suggested changes. Zone picking, warehouse system integration, and worker technical training can alleviate challenges and provide companies an edge. This study highlights warehouse management's often overlooked significance in manufacturing competitiveness. International organizations can do better by studying warehouse management system problems and solutions. Practical warehouse management advice from this study increases South African industry competitiveness.

DOI 10.20525/ijrbs.v13i1.30303 Crossref citations3 OpenAlex citations

Selected results

JOURNAL ARTICLE

Training and Development, a Strategic Tool for Service Quality Improvement in the Zambian Banking Sector: Analysis of Communication and Service Assurance

Elizabeth Nyirenda · Samson Mbanje · Frank Matsane · Itai Chimuso

International Journal of Business Ecosystem & Strategy · 2026

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Training and development are globally acclaimed determinants of employee performance and organizational success, particularly for service sectors such as banking. Despite the prominence of T&D in the banking sector, empirical studies attempting to quantify the influence of  training and development on  service quality  have yielded mixed results .This research aims to reconcile these conflicting findings in the literature by redressing the existing knowledge gap and the limited body of literature by examining the effect of Training and Development programs on communication and service assurance as the specific service quality dimensions at Indo-Zambia Bank. The Quantitative study was grounded by a positivism paradigm with a descriptive research design. A cross-sectional survey was undertaken using a structured questionnaire administered to 100 Indo-Zambia Bank employees who were chosen using stratified random sampling. Descriptive and Pearson correlation coefficient using SPSS were conducted to establish the statistically significant relationship between T&D and communication and assurance. Results reflect a statistically significant relationship between the T&D and communication (p < .002) and assurance (p < .001). The most implemented T&D programmes included KYC Training, Induction/Onboarding, Ethics & Confidentiality, Customer Service Excellence, Service Recovery/Complaint Handling, Digital Systems & IT Training, Communication & Interpersonal Skills, and Leadership/Coaching. The study concluded that T&D improves communication (r=.279) and assurance (r=.271). The study concludes that T&D programs at Indo-Zambia Bank significantly and positively influence communication and service assurance. At a policy level, the findings inform regulatory emphasis on continuous professional development as a mechanism for sustaining competitive service standards in Zambia’s financial sector.

DOI 10.36096/ijbes.v8i5.13910 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Role of Work-Life Balance and Safety & Health as Internal Corporate Social Responsibility Practices in Enhancing Job Satisfaction: Evidence from Commercial Banks in Lusaka, Zambia

Mwendalubi Karis Mataa · Samson Mbanje · Rudo Chinomona

International Journal of Business Ecosystem & Strategy · 2026

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This paper aims to examine the effects of Internal Corporate Social Responsibility (iCSR) practices on employees' job satisfaction, with specific focus on work-life balance and safety and health within commercial banks in Lusaka. In this paper, it is also aimed to explore the relative role of these iCSR dimensions in shaping job satisfaction in a developing country context where empirical evidence remains limited. We employed a quantitative research design using structured questionnaires administered to employees across 15 commercial banks. A dataset of 205 employees was collected, of which 146 valid responses were analyzed. Data were analyzed using SPSS Version 29, applying descriptive statistics, Cronbach’s alpha, Pearson correlation, and multiple regression analysis. Main findings of the study demonstrate that (i) work–life balance has a strong and statistically significant positive effect on job satisfaction (r = 0.9268, p < 0.001), accounting for 85.9% of the variance and emerging as the most significant predictor; (ii) safety and health shows a positive correlation (r = 0.926), but is not a statistically significant predictor in multivariate analysis, suggesting it functions as a hygiene factor; and finally (iii) iCSR practices can be differentiated into motivational and baseline factors, contributing to theoretical understanding while providing a Sub-Saharan African perspective. The study offers practical implications, indicating that banks should prioritize work-life balance initiatives while maintaining safety and health standards. It also provides guiding knowledge for policymakers and managers seeking to enhance workplace satisfaction and improve iCSR implementation.

DOI 10.36096/ijbes.v8i4.13150 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The role of intelligence in crime prevention: A comparative analysis of intelligence-led policing in South Africa and across countries

Mahlakwana Mahlomola · Radiakga Thabang Molokomme

International Journal of Business Ecosystem & Strategy · 2026

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In an era when information is power, the ability to anticipate crime has become more critical than merely responding to it. Effective crime prevention increasingly depends on the strategic adoption of Intelligence-Led Policing (ILP). This study examines the role of ILP as a proactive crime prevention strategy, comparing South Africa with the more established models of the United Kingdom, the United States, and Australia. Grounded in Routine Activity Theory (RAT), this qualitative desktop study draws on fifteen purposively selected academic and policy sources, identified through a documented search and screening process. The findings show that while ILP is well institutionalised in countries with mature policing systems, its implementation in South Africa remains fragmented, constrained by institutional fragmentation, limited analytical capacity, political interference, and resource shortages. Comparative analysis underscores the importance of inter-agency coordination, professionalisation of intelligence units, and context-specific adaptation of ILP principles rather than direct replication of foreign models. The study concludes that strengthening ILP in South Africa requires a unified intelligence framework that integrates community policing, builds institutional capacity, and embeds a culture of intelligence sharing and accountability, and it proposes a research agenda centred on evaluating pilot ILP interventions.

DOI 10.36096/ijbes.v8i4.12910 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Social media as a Tool for Digital Guardianship: A Desk Research Study of Community-Police Collaboration in Crime Prevention and Detection in South Africa

Radiakga Thabang Molokomme

International Journal of Business Ecosystem & Strategy · 2026

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Social media has emerged as a transformative tool in contemporary policing, enabling both crime prevention and crime detection through enhanced community engagement and digital guardianship. This desk research study investigates the utilisation of social media within community police collaboration in South Africa, drawing on Routine Activity Theory and Community Policing Theory as an integrated theoretical framework. Through a systematic review of scholarly literature, policy documents, and official reports, the study examines how social media is conceptualised, identifies documented evidence of effective community police collaboration, and highlights associated opportunities, limitations, and ethical considerations. Findings indicate that social media facilitates the detection of criminal behaviour, deters potential offenders by increasing perceived risks, and strengthens cooperative engagement between citizens and law enforcement. However, unregulated use presents ethical, legal, and operational challenges, underscoring the need for policy-guided, transparent, and accountable practices. The study contributes theoretically by integrating two complementary frameworks to explain crime prevention through detection in digital environments, and practically by providing insights for policymakers and police institutions seeking to leverage social media responsibly.

DOI 10.36096/ijbes.v8i4.12940 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Beyond Authority: The Effect of Relational Leadership on Employee Compensation Perceptions within a South African Organisation

Jeremy Mitonga-Monga · Linda Lefeletse Ratau · Babalwa Charmaine Mlanjeni · Liako Samantha Mojela

International Journal of Business Ecosystem & Strategy · 2026

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Relational leadership is a key antecedent of employee attitudes and rewards perceptions. However, empirical evidence linking its specific dimensions to compensation outcomes within South Africa’s context remains limited. Drawing on social exchange and equity theories, this study examines how specific relational leadership dimensions influence compensation perceptions. Data was collected from (N = 122) permanently employed personnel at a South African organisation, using a quantitative, cross-sectional design and validated self-report measures. The data was analysed by using Pearson correlations and multiple regression to predict employee compensation through relational leadership. The ethical component emerged as the most consistent and dominant predictor of employee compensation across all models. The empowering component showed significance in one model, but the dimensions usually linked to RLP, including inclusive, caring, and visionary components, had no statistically significant impact on reward outcomes. These findings highlight a critical distinction between behaviours that foster a supportive climate and those that validate the structural legitimacy of reward systems. The study concluded that in socio-economically complex environments like South Africa, employees prioritise ethical governance and fairness over interpersonal warmth when evaluating compensation. Consequently, organisations should prioritise ethical decision-making and transparent accountability in LDPs to enhance satisfaction and perceived equity.

DOI 10.36096/ijbes.v8i4.13650 Crossref citations0 OpenAlex citations

Data coverage & freshness

Source coverage refers to this result set; a publication may occur in several sources. Sync times refer to contributing journals.

Missing abstracts: 0 · Missing authors: 0 · Missing publication dates: 0 · Dates without day precision: 0

SourceMost recent successful journal syncLatest attempt
crossref21 Oct 2026 07:22 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 07:22 UTC
ojs-rest21 Oct 2026 07:22 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 06:46 UTC
oai-pmh20 Oct 2026 19:55 UTC · ijrbscomplete · ijrbs · 20 Oct 2026 19:50 UTC
openalex-enrichment21 Oct 2026 07:23 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 07:22 UTC
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