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This study examines the impact of environmental, social and governance (ESG) practices on corporate financial performance in Zimbabwe's mining sector using a case study of Zimplats Holdings Limited. The main aim was to determine whether and to what extent ESG practices contribute to financial outcomes at the firm level. The objective of the study was to examine the overall ESG and financial performance relationship, to analyse the effects of individual ESG dimensions on financial performance, and to assess the moderating role of firm-specific factors on ESG practices. Informed by the stakeholder theory, the resource-based view, and legitimacy theory, a quantitative approach was adopted, using secondary data extracted from Zimplats' Integrated Annual Reports (2023–2025) through a structured data extraction template aligned with GRI standards. Key findings reveal a positive but lagged ESG and financial performance relationship. Governance emerged as the most stable and financially material ESG pillar, while environmental and social investments showed transitional efficiency deterioration before expected long-term gains. Firm-specific factors such as asset expansion, capital structure, production volume, and multinational ownership, significantly moderated the timing and magnitude of financial returns, compressing short-term profitability indicators such as return on assets (ROA) and return on equity (ROE). The study contributes firm-level empirical evidence on unlisted Zimbabwean mining firms, extending ESG theory to emerging market contexts. Recommendations include targeting governance enhancements for immediate financial returns, allowing longer investment horizons for environmental and social initiatives, and maintaining conservative capital structures to sustain ESG investment during earnings volatility.

The reduction in rural marginalization of infrastructure in Africa has been achieved through the wide diffusion of the so-called fiscal deviation. According to New Institutional Economics, the provision of public resourcing at the local level is more economic since it meets the geographic specificity of infrastructure provisions. However, when intergovernmental fiscal transfers are towards rural road provision, it is majorly because of several structural impediments, that the corrected road will not be realized. This systematic review of literature with regards to devolution and infra-structure provision has laid emphasis on going beyond overly simplistic input-output models to explore the multiple filters regulating decentralized public works. The focus here is on institutional capacity as a crucial explanatory factor and the way deficits in technical engineering, equipment maintenance, and procurement governance conspire to undermine the potency of devolved funding. Moreover, the study discusses the moderating effects in the face of instability in the broader economy, illustrating how hyper-inflation and currency depreciation can deplete real infrastructure funds purchasing power and result in the erosion of the contractor attrition as observed. Finally, the review has identified systemic barriers, such as climate vulnerability and ministerial red-tape friction. The synthesis of empirical literature from 2010 to 2024 suggests that fiscal decentralisation without a built institutional capacity and insulated mechanisms against macroeconomic turbulence cannot deliver in the long run.

Decent work has become an impetus behind business success and a critical factor for boosting job satisfaction and for alleviating deviant behaviour in the workplace. This study sought to examine the consequences of decent work perception on employee job satisfaction and workplace deviance among casual workers in Zimbabwe transport industry. The study adopted a qualitative research approach embedded in interpretivism paradigm and multiple case-study design. The findings revealed that casual employees experience indecent work characterized by unfair remuneration, job insecurity, and limited employee representation and limited time to rest which affects their overall satisfaction with work. Job dissatisfaction was also found to positively influence negative workplace deviance. An important implication of this study is the need for bus operator companies to understand the value of fostering decent work if they are to have satisfied employees who would be loyal to the organisation and contribute meaningfully to the organisation’s bottom-line. The study is expected to contribute to empirical evidence on the consequences of decent work on job satisfaction and workplace deviance and provide recommendations to human resource practitioners on the essence of addressing workplace deviance and boosting employee job satisfaction through upholding decent work standards in the workplace.

This paper aims to explore how service quality mediates the relationship between emotional intelligence and non-financial performance in Zimbabwe's tourism centres.  The study further examines the relationship between emotional intelligence and non-financial performance of tourism centres in Zimbabwe. Furthermore, the paper investigates the relationship between service quality and non-financial performance of tourism centres in Zimbabwe. Using a positivist paradigm, quantitative methods, and a sample of 549 respondents, data were collected via self-administered questionnaires and analysed with SPSS 29 and Amos 24 software. Main findings of the study demonstrate that  (i) emotional intelligence significantly enhance non-financial performance of tourism centres in Zimbabwe (ii) service quality has a statistical significance impact, but it negatively correlates with non-financial performance of tourism centres and finally (iii) service quality does not mediates the relationship between emotional intelligence and non-financial performance of tourism centres in Zimbabwe relationship. These findings imply that managers should prioritise emotional intelligence directly rather than relying on service quality improvements alone. Policy recommendations include enhancing human capital, encouraging financial institutions to support tourism ventures, and integrating emotional intelligence and service quality into training curricula to foster better performance across Zimbabwe’s tourism sector.

Transformational leadership has been touted by several scholars as the real deal in necessitating organisational change. The approach encourages, inspires and motivates followers to be innovative and create change that necessitates growth and shapes organisational success. While several studies have confirmed that leadership plays a crucial role in effective change management, very few have gone further to identify the specific leadership style(s) necessary for effective change management. As such, the study sought to assess the influence of transformational leadership on organisational change in the mining industry with specific reference to ABC Mine in Zimbabwe. Guided by the interpretivism research philosophy and the inductive approach, the study adopted a qualitative research design where primary data was collected through semi structured interviews from 26 participants chosen through purposive sampling. The study found that transformational leaders act as key influencers in driving organisational change by fostering trust, inclusivity, and collaboration. It was also found that transformational leaders effectively address and mitigate employee resistance to change by fostering open communication and psychological safety. The study concluded that transformational leadership is effective and necessary in managing organisational change. The study also concluded that employee engagement and involvement, personalised employee relations and continuous training are key practices necessary for facilitating organisational change implementation.

This study examines the impact of wage disparities on employee performance within Zimbabwe's telecommunication industry using advanced structural equation modelling techniques informed by recent post-pandemic organizational behaviour research. A quantitative research approach was employed, collecting data from 227 respondents across various job levels in Harare through structured questionnaires. Data analysis was conducted using structural equation modelling, incorporating recent methodological advances in measurement invariance testing and multi-group analysis. Results reveal significant wage differentials with employees perceiving substantial unfairness in wage distribution. The structural model demonstrates that wage disparities significantly impact employee performance, with regulatory frameworks and economic instability identified as primary contributing factors. Organizations should adopt AI-enhanced transparent compensation systems and implement performance-based wage structures informed by recent Environmental, Social, and Governance frameworks to enhance employee satisfaction and organizational performance. 

Climate change poses significant risks to rural livelihoods in semi-arid regions such as Bikita District, Zimbabwe, where recurrent droughts, erratic rainfall, rising temperatures, and water scarcity undermine food security and socio-economic stability. This study examines the climate-related risks faced by rural households, identifies the coping and adaptation strategies they employ, and assesses the effectiveness and sustainability of these responses. A qualitative case study design, guided by the Sustainable Livelihoods Framework, was adopted. Data were collected through in-depth interviews (n = 30), focus group discussions (two groups), and direct observations involving households, traditional leaders, and local stakeholders. Thematic analysis was used to identify patterns in risks, coping strategies, and institutional constraints. The findings show that households employ diverse strategies, including crop diversification, cultivation of drought-resistant small grains, water harvesting, livestock downsizing, livelihood diversification, horticulture, and reliance on social networks. However, many of these responses remain short-term coping mechanisms rather than sustainable adaptation strategies. Structural barriers, including limited access to credit, weak extension services, poor infrastructure, and inadequate market systems, constrain their effectiveness. In addition, some practices, including deforestation and over-reliance on food aid, are maladaptive, providing immediate relief while undermining long-term resilience. The study concludes that although rural households demonstrate significant adaptive capacity, their transition from short-term coping to sustainable adaptation is limited by systemic and institutional constraints. It highlights the need for integrated policy interventions that strengthen livelihood assets, enhance institutional support, improve access to finance and markets, and integrate indigenous knowledge with climate-smart practices. These findings contribute to climate adaptation scholarship and provide policy-relevant insights for building long-term resilience in rural Zimbabwe.

The research focused on the contribution of forensic accounting to the detection and prevention of money laundering in Zimbabwe. It sought to find out how forensic accounting methods are implemented, evaluate their effectiveness in ensuring compliance with the recommendations of the Financial Action Task Force (FATF), assess the contribution of forensic accountants to the activities of the Financial Intelligence Unit (FIU), understand the institutional challenges of implementation, and create an integrated forensic accounting model. The researchers used a mixed-methods design. Quantitative data were gathered through 235 structured questionnaires, and qualitative data were obtained from 15 purposively selected key informants. Quantitative data were processed using descriptive statistics, correlation, and multiple regression techniques in SPSS. Qualitative data were analysed thematically to determine the main themes and stakeholder views. The results showed that forensic accounting techniques, such as transaction tracing, risk-based auditing, and the use of technology, are extensively practised and, thus, significantly facilitate the identification of suspicious transactions. These activities positively influence the compliance of the FATF, primarily through regular audits and reporting. Nevertheless, limited funding, lack of sufficient training, and poor cooperation between agencies were some of the challenges that prevented the agency's effectiveness. The regression results reveal that the use of forensic accounting techniques, compliance with FATF standards, contributions from the FIU, and technological integration are factors that significantly improve the effectiveness of AML. On the other hand, institutional challenges have a negative impact on the effectiveness of AML, thus the need for a coordinated approach is confirmed. The study recommends integrating the use of technology, joint training, and regulatory compliance into a comprehensive forensic accounting model.

Rail is one of the most efficient forms of transport in the whole world for both passengers and freight. Although the sector is thriving in the developed world, the same cannot be said of the sector in less developed countries where it is burdened by the ageing infrastructure, financial constraints, operational inefficiencies and environmental concerns. However, the digital workplace can be a panacea to the above predicaments.  As such, the study sought to assess the influence of the digital workplace on organisational development in the railway industry, moderated by digital leadership and psychological safety. Guided by the positivism research philosophy and the deductive approach, the study adopted a quantitative research design where a survey was utilised to collect primary data from 194 participants working in the railway industry in Bulawayo, Matabeleland North and Matabeleland South provinces.The study found that digital workplace has a positive impact on organisational development. It was concluded that digital workplace, digital leadership and psychological safety are important in improving organisational development. There is need to invest in robust digital infrastructure which prioritises the rollout of secure and high speed digital communication platforms across all railway stations and operational points to ensure real-time information sharing. 

Maternal health outcomes in rural communities continue to be a significant global health challenge, particularly in Sub-Saharan Africa where maternal mortality rates remain markedly high. This study investigates childbirth practices and their influence on maternal health outcomes within the Gutu Rural District Council in Zimbabwe. Guided by the Social Determinants of Health framework and the Health Belief Model, a qualitative, phenomenological approach was employed to explore the lived experiences of 12 pregnant women and 5 village health workers. Data collection consisted of semi-structured interviews and focus group discussions, with analysis conducted through thematic methods. The findings indicate a predominant reliance on traditional childbirth practices, limited use of skilled healthcare services, and cultural preferences such as traditional methods of placenta disposal, all of which significantly impact maternal health outcomes. These practices are shaped by socio-economic factors, cultural beliefs, and limited health literacy, contributing to increased risks of preventable complications and maternal mortality. The study recommends improving maternal health outcomes in rural Zimbabwe through enhanced healthcare infrastructure, culturally sensitive health education, and increased community engagement. Specific suggestions include increased government investment in rural health facilities, awareness initiatives by non-governmental organizations, and the involvement of traditional leaders in promoting safe childbirth practices.

This study examines the critical success factors (CSFs) that contribute to the effectiveness of ideation programs for small and medium-sized enterprises (SMEs), with a focus on the Durban University of Technology’s Centre for Social Entrepreneurship Rapid Incubator. Employing a quantitative methodology, data were collected from 52 participants through a structured questionnaire and analysed using SPSS. The demographic profile indicated that most participants were young entrepreneurs operating in early-stage, resource-limited businesses. Reliability testing confirmed the robustness of the measurement scale (Cronbach’s alpha = 0.831; KMO = 0.709). Results from mean score analysis and one-sample t-tests demonstrated that clearly defined program objectives, customized content, mentoring, collaboration, practical learning experiences, a supportive environment, and access to market insights were consistently highly valued. Additionally, mechanisms such as feedback processes, follow-up support, and partnerships with industry stakeholders were identified as essential for maintaining the long-term impact of ideation initiatives. The study concludes that the success of ideation programs depends on a systems-based approach that effectively integrates resources, processes, the environment, and ongoing feedback, thereby promoting innovation, competitiveness, and resilience among SMEs.

This study examines the perceived impact of ideation programs on the competitiveness of small and medium-sized enterprises (SMEs) affiliated with a university-based incubator. A quantitative survey was conducted with 52 SME owners. The findings indicate a predominantly positive perception, with high average scores across all measured dimensions of competitiveness. The survey instrument demonstrated excellent reliability (Cronbach’s alpha = 0.947). Participants reported that participation in ideation programs significantly improved their ability to respond to market changes, identify new opportunities, develop innovative marketing strategies, and enhance their brand reputation. A notable insight is the strong belief among participants that these programs cultivate a culture of innovation and adaptability, which are essential for sustained resilience. The study concludes that structured ideation programs serve as an effective mechanism for developing the dynamic capabilities necessary for SMEs to compete effectively. It is recommended that incubators and policymakers continue to prioritize and invest in such programs as a strategic approach to strengthen SME competitiveness and overall economic vitality.

This study examines the role of ideation programs as drivers of innovation and creativity within Small and Medium-sized Enterprises (SMEs) at the Durban University of Technology's Centre for Social Entrepreneurship Rapid Incubator (CSERI). A quantitative research methodology was used, employing a structured questionnaire distributed to 52 student entrepreneurs. The results indicate a predominantly positive perception among participants, suggesting that ideation programs significantly improve understanding of innovative concepts, encourage creative thinking, and promote a culture of experimentation and collaboration. Statistical analysis demonstrated the high reliability of the measurement instrument (Cronbach’s alpha = 0.843) and revealed notable differences in perceived benefits based on the entrepreneur's age and the duration of the enterprise's operation. The findings suggest that ideation programs are effective tools for developing intangible resources and dynamic capabilities essential for SME innovation. It is recommended that incubator programs be tailored to address the diverse needs of entrepreneurs at various stages of their personal and business development to maximize their effectiveness.

Despite significant initiatives to enhance educational access for marginalised communities in Africa, the prevalence of street children not enrolled in school remains substantial. Despite several studies examining educational access disparities among marginalised groups, obstacles to governmental initiatives aimed at enhancing educational opportunities for street children in Africa remain insufficiently investigated. This study elucidates these constraints, concentrating on Mutare Urban, Zimbabwe.  It examined the obstacles to governmental initiatives aimed at enhancing educational access for street children in Mutare Urban, Zimbabwe. The study employed a human rights-based approach as its theoretical framework to answer this subject. The research employed a qualitative methodology, utilising interviews, focus group discussions, and documentary analysis for data collection. These methodologies enabled the researchers to comprehend the subjective, lived experiences and perspectives of participants on obstacles to governmental initiatives aimed at enhancing educational access for street children in Mutare Urban. The study identified social disintegration, economic limits, insufficient teamwork, and corruption and nepotism as primary obstacles to governmental initiatives aimed at enhancing educational access for street children in Mutare Urban. The report advises enhanced funding, collaboration, monitoring, and evaluation of government programs, as well as a case-by-case approach to facilitate access to school for street children in response to the identified problems.

Renewable energy technologies to power health facilities have become very important in the 21st century due to the lack of power from conventional power supplies especially in the case of Global South and specifically in Zimbabwe. The study's objective was to examine the role of renewable energy technology in powering medical laboratories and other health care facilities in the Global South- Sustainable Development Goals washing each other’s hands with evidence from Zimbabwe. The study used qualitative methods and secondary data was collected from various sources such as United Nations Development Programme, Reach Alliance, World Health Organisation and Green Platform Policy documents. The main results of the study showed that renewable energy technology has provided relief to patients and rural communities who have not been failing to get services due to a lack of conventional electricity. Additionally, the study indicated that over 1044 health facilities in Zimbabwe are now under solar support hence these facilities now have electricity 24 hours a day and key services are being provided, hence, improving health outcomes and SDG 3 objectives. Additionally, sustainable energy is also more sustainable in the long run as compared to conventional electricity generation which has negative effects on the environment. The policy shift by the government of Zimbabwe to work with partners to provide solar energy to health institutions is applauded. The government can shift its policy towards further empowering the locals to get contracts to implement and install solar energy in the remaining facilities considering that already there was knowledge transfer done when the local engineers were trained by the primary contractors of UNDP. The study recommended that the government may provide policies that support more of the solar grids and move away from relying on conventional electricity generation which has been giving the country problems of load-shedding since year 2008.

In the face of fast technological improvements, higher education institutions must strike a balance between leveraging existing strengths and pursuing new opportunities to succeed. This study examines how organisational ambidexterity affects digital efficacy in Zimbabwean state universities, with a focus on the moderating influence that digital skills play. A cross-sectional research design was employed to collect data from 110 academic and administrative staff at three Zimbabwean state universities through digital platforms. The findings show a positive relationship between organisational ambidexterity and digital efficacy, with digital skills significantly moderating the relationship. Universities with ambidextrous staff have higher levels of academic excellence, research productivity, and stakeholder satisfaction. Due to limited time and funds, the study only focused on three state universities, but it would be interesting to explore private universities in the future. This research provides valuable insights for Zimbabwean state universities to enhance their digital capabilities. By fostering a balance between exploitation and exploration of digital innovations and investing in digital skills development, universities can improve their digital competence and competitiveness. The study contributes to enhancing digital efficacy within the higher education sector, informing strategic decisions, and providing valuable insights for university leaders, policymakers, and scholars grappling with the challenges of digital transformation. This research contributes to the existing literature on digital transformation in higher education, particularly within resource-constrained environments. The study provides novel empirical evidence based on data collected from university staff interacting through digital platforms.

This study investigates the use of artificial intelligence (AI) to improve operational performance in Zimbabwean road haulage enterprises, with a focus on driver training as a moderator. As the logistics industry faces new difficulties, AI technologies have great promise for increasing efficiency and decision making. However, the usefulness of these technologies is determined by the skill levels of the drivers using them. This study demonstrated how extensive driver training improves the capacity to comprehend AI-generated insights, resulting in better route management, lower operating costs, and increased safety. This study examines how AI affects key performance variables such as cost savings, productivity, customer happiness, and environmental sustainability, using real data from road haulage companies. Key findings demonstrate how AI is transforming decision-making, improving operational effectiveness, and optimizing routes. The research highlights several noteworthy obstacles in addition to their obvious advantages, such as budgetary limitations, difficulty in obtaining pertinent data, and the need for more regionalized AI solutions. The findings, which are based on case studies and performance data from diverse enterprises, indicate that (i) organizations that invest in both AI and driver training benefit from a synergistic impact, resulting in higher operational outcomes, (ii) there is need to combine technical improvements with human experience to achieve maximum performance in Zimbabwe's competitive road-haulage market and finally (iii) this study offers helpful recommendations for successfully integrating artificial intelligence (AI) into haulage processes, along with insights into best practices and alternative approaches to overcome current obstacles. This study emphasizes the importance of context-specific solutions in emerging regions, enhancing the expanding corpus of knowledge on AI applications, particularly in logistics.

The study aims to develop a framework for stakeholder management planning to guide entities in using holistic structured and tailored approaches that effectively guide stakeholder management. The study was inspired by perceived inadequacies of current frameworks to provide actionable solutions to stakeholder management planning. The study is underpinned by pragmatism and involves mixed methods research consisting of quantitative and qualitative approaches. A stratified random sampling method is used with the target population being 55 companies listed on the Zimbabwe Stock Exchange covering the period 2019-2023. The theoretical framework was anchored on the stakeholder theory by Edward Freeman (1984).  Questionnaires (n=215) are analysed using SPSS version 26 while 12 semi-structured interview guides are analysed using NVIV0 version 14 with 10 local corporate governance practitioners validating the framework. The Quantitative techniques used are Cronbach alpha, exploratory factor analysis, regression and ANOVA.   Findings were that variables from the study namely the definitive / latent criteria, communication, engagement and collaboration sub-plans are sufficiently positively related to stakeholder management planning and several sub-themes emerged around them to produce a holistic framework of stakeholder management planning. The framework is expected to see the improvement of stakeholder management planning in practice.

The purpose of the study was to explore the challenges and strategies of cultivating and promoting inclusivity and diversity in the energy sector. Grounded in the interpretivist research paradigm, a qualitative approach was adopted specifically using descriptive multiple case study design. In-depth interviews were conducted from sixteen purposively selected participants from the energy industry in Chipinge district, Zimbabwe. Data was analyzed using the thematic data analysis technique.  The study found out that the work environment in the energy industry was partially inclusive. There is evidence of both success stories and challenges with regards to inclusivity in the energy sector. The main challenges faced by the energy sector in promoting inclusivity include resource inadequacies, unconscious biases, resistance to change, communication barriers, tokenism, lack of knowledge and commitment from managers, strategic misalignment, policy deficiency and gender disparities in leadership roles. The strategies that can be employed to cultivate an inclusive work environment are the development of comprehensive policies, cultural transformation through management training, deliberate inclusion in procurement and infrastructure design, regular employee surveys, inclusive leadership programs, and mentorship initiatives. The findings contribute to the broader discourse on fostering inclusivity in the workplace by equipping all stakeholders with full knowledge and understanding of inclusive workplace dynamics. The study also contributes to the body of knowledge by shedding light on the challenges faced by the energy sector and strategies for accelerating the embracing of inclusivity in the energy sector. Furthermore, the study adds to the underexplored discourse of diversity management in Southern Africa and brings a grounded qualitative voice to the broader literature.

The adoption of digital technologies in external auditing has become increasingly common and significant in the digital era, revolutionizing audit practices and offering several opportunities. This study explores whether the application of digital technologies in external auditing presents a double-edged sword, with the ability to transform and disrupt the audit profession. Through a comprehensive examination of the likely opportunities and challenges of the digital transformation of the external audit function, this study sought to provide an insightful discussion of the dual nature of the implications of digital technologies. The aim of this study is to not only provide a balanced assessment of the application of digital technologies in external auditing but also to recommend possible ways for auditors, auditee companies, and other stakeholders to reap maximum benefits from the use of digital technologies, including how these various stakeholders can navigate the associated challenges effectively. Opportunities stemming from the application of digital technologies include the enhancement of audit quality, improved accuracy in audit procedures, increased efficiency and effectiveness, heightened comprehensiveness and extensiveness in risk assessment, and an increased degree of confidence in the audited financial statements by stakeholders (reduction in the audit expectation gap). On the downside, challenges and risks concern the lack of or the need for new skills and competencies for auditors, technological complexities linked to digital technologies, cybersecurity risks, overdependence on technology affecting audit quality, audit evidence, professional skepticism, and the widening of the audit expectation gap. To maximize the possible benefits and minimize risks, this study recommends continuous professional development, capacity building through education, training and collaboration, better technology and data governance initiatives, and continuous assessment of risks.