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INDEXED PUBLICATIONS41
CROSSREF CITATIONS68
CROSSREF · CITED PUBLICATIONS73.2%
CROSSREF · MEAN CITATIONS1.66

Crossref citation coverage: 41 / 41 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

41 publications

JOURNAL ARTICLE

The influence of transformational leadership on employee performance across generations (Gen X, Gen Y, Gen Z) with employee motivation as a mediating variable

Fajar Fili Andri · Wahdiyat Moko

International Journal of Research in Business and Social Science · 2024

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This study analyzes the influence of transformational leadership on employee performance across generations (Generation X, Y, and Z) with motivation as a mediating variable, in PT. BCA, Tbk Regional Office VII Malang City. The challenge faced is the difference in generational characteristics that require different leadership approaches to create a productive work environment.The research method used is a quantitative approach with Partial Least Square-Structural Equation Modeling (PLS-SEM) analysis. Data was collected through questionnaires distributed to employees and analyzed using SmartPLS software. The results of the study show that transformational leadership has a significant positive effect on the motivation and performance of Generation X and Y employees. However, in Generation Z, motivation does not significantly mediate the influence of transformational leadership on performance.These findings show that Generation X is more influenced by financial rewards and compensation, while Generation Y is more motivated by appropriate benefits and appreciation. On the other hand, Generation Z needs leaders with clear direction and charisma rather than traditional incentive-based motivation. Therefore, organizations need to adapt their leadership styles based on the specific needs of each generation to optimally improve employee performance.

DOI 10.20525/ijrbs.v13i9.38631 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

An investigation of the impact of green perceived value and green perceived risk on repurchase intention through green trust in green product Adidas

Nenggala Santri Anom · Kusuma Ratnawati · Raditha Dwi Vata Hapsari

International Journal of Research in Business and Social Science · 2024

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This study examines the impact of green perceived value and green perceived risk on repurchase intention mediated by  green trust in Adidas green products. This study is explanatory and employs a quantitative methodology. The study's population comprised individuals who purchased Adidas green products. This study employs a purposive sampling technique. The sample size consists of 190 respondents. The data utilized in this study were gathered by questionnaire. The acquired data were analyzed using SEM (Structural Equation Modeling) PLS. The findings indicated that Green Perceived Value positively enhances repurchase intention and trust. Furthermore, Green Perceived Risk adversely affects repurchase intention and trust, while Green Trust enhances repurchase intention. Green Trust can enhance the relationship between Green Perceived Value and Green Perceived Risk regarding repurchase intention, but its mediation role is partial. This study highlights that to increase repurchase intention, Adidas should focus on high green perceived value through consistent product quality and emphasize its environmental commitment to attract younger consumers. Although green perceived risk is low, Adidas should minimize negative risks and maintain product quality. Additionally, green trust plays a crucial role in strengthening consumer confidence and attracting new customers.

DOI 10.20525/ijrbs.v13i9.38760 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The effect of transaction exposure, firm size, and liquidity on the firm value with leverage as mediating variable

Raden Pandu Widyantara · Siti Aisjah · Atim Djazuli

International Journal of Research in Business and Social Science · 2024

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This study analyses the impact of transaction exposure, firm size, and liquidity on firm value with leverage as a mediating variable in on Consumer Non-Cylicals Sector Companies Listed on the Indonesia Stock Exchange from 2018 to 2023. Using Signalling Theory and Trade-off Theory as theoretical frameworks, the research employs path analysis to evaluate the relationships between variables. The findings reveal that transaction exposure, firm size, and liquidity have a positive significant effect on firm value. Conversely, leverage shows a negative significant impact on firm value, suggesting that excessive debt increases financial risk, thereby reducing firm value. Moreover, the study indicates that leverage does not mediate the effects of transaction exposure, firm size, or liquidity on firm value. These results highlight the importance for companies to prioritize managing liquidity and capital structure effectively to optimize firm value. Excessive use of debt should be minimized to avoid diminishing profitability and reducing market value, especially for firms with high exposure to international transactions.

DOI 10.20525/ijrbs.v13i9.38802 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Exploring the role of halal awareness in the link between religiosity, Halal logos, and consumer choices

Arie Setiawan · Fatchur Rohman · Taufiq Ismail

International Journal of Research in Business and Social Science · 2024

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In the era of globalization and increasing awareness of health and product halal status, studies on halal product purchasing decisions are becoming increasingly important. The demand for halal products continues to rise along with the strengthening of consumers' religious beliefs through knowledge about the importance of halal. This research focuses on a halal product, Bipang Jangkar in Pasuruan, East Java, Indonesia, which was affected by a viral debate regarding Bipang Ambawang, a West Kalimantan specialty made from pork, after it was promoted as a holiday food by President Jokowi in 2021. Concerns arose that this debate could influence the sales of Bipang Jangkar, despite being very different from Bipang Ambawang. This study aims to clarify the role of halal awareness as a mediator in the influence of religiosity and halal logo on purchasing decisions. The respondents in this study were Bipang Jangkar consumers in Pasuruan. A total of 170 samples were obtained through online questionnaires. The data in this study were analyzed using SEM-PLS through the SmartPLS 3 program. The results of this study indicate that all hypotheses are accepted, except for the influence of religiosity on purchasing decisions and the role of halal awareness as a mediator of the halal logo's influence on purchasing decisions.

DOI 10.20525/ijrbs.v13i9.37661 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

The effect of environmental social governance (ESG) performance, capital structure, and firm size on firm value mediated by profitability on ESG leaders index in IDX

Bayu Setioko · Moeljadi · Andarwati

International Journal of Research in Business and Social Science · 2024

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Firm value is a very important because the success of management in managing a firm is reflected in the firm value. With the uncertainty of global economic conditions in recent years, Companies have faced challenges in maintaining or increasing firm value. Companies must have a strategy in order to increase the firm value by paying attention to financial and non -financial factors. This study aims to test and analyze the effect of ESG performance, capital structure, firm size on firm value with profitability as a mediation variable. Sampling techniques in this study uses saturated sample because all populations included in the sample criteria that used in research as many as 15 companies listed in the ESG Leaders index for the 2020-2023 period. Research data analysis using multiple linear regression methods and path analysis with SPSS programs. The results showed that ESG's performance, capital structure had a significant positive effect on firm value while firm size had a significant negative effect on the firm's value. Profitability as a mediation variable could mediate the effect of ESG performance, capital structure, firm size on the firm value.

DOI 10.20525/ijrbs.v13i8.39052 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

The relationship of paternalistic leadership and organizational commitment

Dedi Yusmen · Achmad Sudiro · Dodi Wirawan Irawanto · Sunaryo

International Journal of Research in Business and Social Science · 2024

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Paternalistic leadership is reported to have a favourable correlation with employee organisational commitment. This commitment is provided in exchange for the paternalistic leaders' care, attention, and protection of employees in both professional and personal contexts. Nonetheless, numerous further research have identified a negative tendency in this association. This research employed a Systematic Literature Review (SLR) utilising PRISMA as the principal procedure, identifying 16 articles published from 2014 to July 2024 that investigate the correlation between paternalistic leadership and organisational commitment. This relationship is delineated through two frameworks: firstly, paternalistic leadership induces varying degrees of employee organisational commitment; secondly, organisational commitment serves as a mediator between paternalistic leadership and other variables. From these two schemes, it is evident that (i) a positive correlation exists between benevolence and moral leadership and organisational commitment, albeit with variations in the types of commitment elicited by these leadership dimensions; (ii) authoritarian leadership elicits a negative reaction towards two forms of organisational commitment (affective and normative) among employees, while inducing a marginally positive response towards continuance commitment; and (iii) organisational commitment as a mediator exhibits a "inconclusive" effect.

DOI 10.20525/ijrbs.v13i7.36631 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

The effect of perceived advertising values on purchase intention with attitudes towards Instagram advertising as mediating variable : Study on Generation Z on the Malang City

Choiriyatul Laila Ramadhana · Ananda Sabil Hussein

International Journal of Research in Business and Social Science · 2024

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This study aims to analyse the influence of perceived advertising values which include informativeness, entertainment, and irritation on purchase intention through attitudes towards Instagram advertising. This study was conducted on Generation Z who followed Emina's Instagram account in Malang City. Using a quantitative approach, data was obtained through a questionnaire using the purposive sampling method and analyzed using the PLS-SEM model. The results showed that informativeness and entertainment had a positive influence on purchase intention, while irritation had no significant effect. In addition, attitudes towards Instagram advertising have been proven to mediate the relationship between the three elements of perceived advertising values and purchase intention. These findings reinforce the importance of creating informative and entertaining Instagram ads, while minimizing irritating elements to increase positive attitudes towards ads and consumer purchase intent. This research makes a theoretical contribution by supporting the theory of Planned Behavior and offers practical insights for marketers in designing advertising strategies on social media.

DOI 10.20525/ijrbs.v13i7.38862 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Work motivation and work-life balance on employee performance as mediated by job satisfaction

Mazaya Khansa Nadhilah · Margono Setiawan · Christin Susilowati

International Journal of Research in Business and Social Science · 2024

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This study examines the effect of work motivation and work-life balance on employee performance with job satisfaction mediation. This study is a type of quantitative research with a data collection method using a questionnaire. The research sample was 185 nursing staff at X Hospital. This study uses non-probability sampling with the Quota sampling type. The data analysis technique used is SEM-PLS. The results of the study indicate that work motivation cannot improve employee performance. However, work-life balance can improve employee performance. Work motivation can improve employee job satisfaction, while work-life balance cannot improve job satisfaction. Job satisfaction can improve employee performance. Job satisfaction can mediate Work Motivation in improving performance but cannot mediate Work-Life Balance in improving employee performance. The study results suggest that Hospital X should pay more attention to employees by providing motivation and implementing an excellent work-life balance as a reference for employees' work.

DOI 10.20525/ijrbs.v13i7.38912 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Employee performance in the context of perceived organisational change: moderated by power distance and collectivism

Sidik Sidik · Desi Tri Kurniawati · Radityo Putro Handrito

International Journal of Research in Business and Social Science · 2024

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Employee performance is crucial for organizational success, especially amid organizational change. This study investigates the influence of employees' perceptions of organizational change on their performance, considering the moderating roles of power distance and collectivism. The background of the research underscores the significance of understanding how employees perceive and respond to organizational change initiatives. The purpose is to examine how cultural dimensions, specifically power distance and collectivism, moderate the relationship between organizational change perception and employee performance. Methodologically, a quantitative approach utilizing survey data from employees PT Pertamina EP Cepu Regional 4 Zona 11 is employed. Principal results indicate a significant positive relationship between employees' perceptions of organizational change and their performance, highlighting the disruptive nature of change on employee productivity. Moreover, both power distance and collectivism moderate this relationship, suggesting that cultural values play a crucial role in shaping employee responses to change. Major conclusions emphasize the importance of considering cultural contexts when implementing organizational change strategies to mitigate potential negative effects on employee performance. This study contributes to the field by providing empirical evidence of the interplay between organizational change perception, cultural dimensions, and employee performance, offering valuable insights for practitioners and scholars aiming to enhance organizational effectiveness amidst change.

DOI 10.20525/ijrbs.v13i6.35161 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Political marketing mix and the influence of social media promotion on voting decision through perceived value: a study of the 2020 South Tangerang city election

Prabhaswara Putra Wiwoho · Fatchur Rohman

International Journal of Research in Business and Social Science · 2024

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This research aims to examine the influence of Marketing Mix (4P) variables consisting of product, price, place, and promotion, perceived value, and vote decision. The approach used in this research is a quantitative approach. The sample used in this research is the community in South Tangerang City registered in the Permanent Voter List in the 2020 South Tangerang City Regional Election, totaling 175 respondents. Research data was obtained from the result of filling out a questionnaire and analyzed using Structural Equation Modeling analysis techniques with the help of the Smart PLS program. The results of this research show that (i) Political Product affects the voting decision; the higher the political product possessed by the political candidate, the higher the voting decision, and vice versa; (ii) Political Price affects the voting decision; the higher the Political Price, the higher the voting decision, and vice versa; (iii) Political Place does not have a significant effect on voting decision, which means that people in South Tangerang City prefer promotion through social media; (iv) Political Promotion affects the Voting Decision; the higher the Political Promotion, the higher the Voting Decision, and vice versa; (v) Political Promotion affects perceived value; the higher the political promotion, the higher the perceived value in the community, and vice versa; (vi) Perceived Value affects the Voting Decision; the higher the Perceived Value, the higher the Voting Decision, and vice versa; (vii) Perceived Value positively mediates the relationship between Political Promotion and Voting Decision. The promotion variable has the highest value and the strongest influence on voting decision. In general, the conclusion drawn from this research is that the implementation of Marketing Mix (4P) is important in influencing the voting decision of the community in South Tangerang City. Political candidates can pay attention to these aspects to strengthen their advantage in future political contests.

DOI 10.20525/ijrbs.v13i5.34490 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Transformational leadership and organizational culture of Islamic boarding school mediated by employee engagement

Amiruddin · Desi Tri Kurniawati

International Journal of Research in Business and Social Science · 2024

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This study examines the effect of transformational leadership and organizational culture on employee performance in teachers of formal boarding schools in Bangkalan, Madura through the mediation of employee engagement. This research was conducted at three boarding schools in Bangkalan, Madura. This research uses saturated sampling. Primary data were obtained by distributing questionnaires to 89 teaching staff. Data analysis used the Least Square partial structural equation model (SEM-PLS) with the Smart-PLS 3.0 application. The results showed that transformational leadership and organizational culture have a positive and significant effect on employee performance. This study also found that employee engagement is able to partially mediate the effect of transformational leadership on employee performance. Employee engagement also acts as a partial mediation on the effect of organizational culture on employee performance. Based on these findings, it is necessary to pay attention and optimize the practice of transformational leadership style and organizational culture continuously to be able to improve employee performance.

DOI 10.20525/ijrbs.v13i5.34540 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Factor affecting organizational citizenship behavior and employee performance in banking sector

Firman Budianto · Desi Tri Kurniawati

International Journal of Research in Business and Social Science · 2024

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This study aims to analyze the role of individual characteristics, organizational commitment and job satisfaction on employee performance with an organizational citizenship behavior (OCB) mediation mechanism in the banking industry in Indonesia. Quantitative analysis was used for data analysis and questionnaires as a data collection technique were disseminated online using Google Forms to 122 employees with random sampling techniques. Data analysis using SEM-PLS with the help of SmartPLS application. The results found that individual characteristics had a significant effect on employee performance. However, organizational commitment and job satisfaction do not have a significant effect on employee performance. Furthermore, individual characteristics, organizational commitment and job satisfaction have a significant effect on OCB. Then OCB has a significant effect on employee performance. In addition, OCB mediates in part the influence of individual characteristics on employee performance. While OCB perfectly mediates the effect of organizational commitment and job satisfaction on employee performance.

DOI 10.20525/ijrbs.v13i5.34560 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The influence of risk tolerance and brand trust on investment decision and customer engagement behavior

Ainur Rofiq · Evifana Santi Wijayanti

International Journal of Research in Business and Social Science · 2024

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Understanding the impact of Risk Tolerance and Brand Trust on Investment Decisions and Customer Engagement Behavior is imperative in today's competitive financial environment. This study investigates the direct and mediating effects of Risk Tolerance and Brand Trust on Investment Decisions and Customer Engagement Behavior. Utilizing a quantitative approach with a survey method, data were collected from 144 private customers of Bank BRI in East Java through random sampling techniques. Structural Equation Modeling (SEM) was employed for data analysis. The research reveals significant direct effects of Risk Tolerance and Brand Trust on Investment Decisions. Likewise, the direct effects of brand trust and investment decision on customer engagement behavior are significant. However, the influence of risk tolerance on customer engagement behavior is not significant. These findings underscore the intricate dynamics of consumer behavior in the financial sector. This study contributes to a deeper understanding of how risk perception and trust in the brand affect investment decisions and customer engagement behavior, offering insights for strategic decision-making in the banking industry.

DOI 10.20525/ijrbs.v13i5.34691 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

The effect of organizational justice and job involvement on organizational citizenship behavior (OCB) with organizational commitment as mediation variable

Della Restiana Sari · Noermijati · Himmiyatul Amanah Jiwa Juwita

International Journal of Research in Business and Social Science · 2024

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A hospital is a non- profit health service organization profit oriented, and own various specifications, specifically related with human resources. In this context, hospitals are often mentioned as an organization that is intensive in human resources, this is because it is in a hospital there are various professions and types of work that have specifications and tasks different principal. Apart from that, hospitals are also known as solid organizations regulations and intensive technology and science. Technology and science intensive knowledge because there is technology and sophisticated medical equipment as well the rapid development of science as a result of education and study in in House Sick. Congested regulations because in House Sick there is Lots regulation and terms service Which must obeyed by all over element Which There is At home Sick. This research aims to investigate influencing factors OCB to nurses at Samarinda Medika Citra Hospital. This research uses OCB as a dependent variable which influences Organizational Justice, Job involvement and Organizational Commitment as mediating variables. This research is categorized as explanatory research. The respondents in this study were nurses at Samarinda Medika Citra Hospital who had worked for more than 2 years and determining the sample size in this study used a saturated sample technique with a total sample of 172 respondents. The data collection method uses a questionnaire, and the data is analyzed using SEM-PLS. The findings from this research show that organizational justice, job involvement and organizational commitment have significant effects on OCB. Organizational Commitment also plays a role in mediating the relationship between organizational justice and work engagement hope OCB.

DOI 10.20525/ijrbs.v13i5.34760 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The impact of gamification on loyalty mediated by consumer engagement and brand awareness

Nadya Ramdhani · Ananda Sabil Hussein · Rofiaty

International Journal of Research in Business and Social Science · 2024

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The purpose of this study is to investigate the impact of gamification on loyalty by mediating consumer engagement and brand awareness among Shopee users in Surabaya. Consumer behavior guides this research. Shopee users serve as the research subjects in this study. This study employs a quantitative methodology. The participants in this study were Shopee users who played gamification games. Purposive sampling was used, and there were 130 respondents in total. The G-Form questionnaire collects data, and the results are analyzed using SEM-PLS. The findings of this study show that gamification has a direct effect on loyalty. Gamification also influences consumer engagement and brand awareness. Brand awareness and consumer engagement both have an impact on loyalty. Gamification's impact on loyalty can be mediated by consumer engagement and brand awareness.

DOI 10.20525/ijrbs.v13i5.34955 Crossref citations5 OpenAlex citations
JOURNAL ARTICLE

Understanding the mediating role of job satisfaction on the effect of organizational communication and organizational justice on intention to leave in banking sector

Lukman Arief Budi Santoso · Noermijati

International Journal of Research in Business and Social Science · 2024

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This study aims to investigate the impact of Organizational Communication and Organizational Justice on Intention to Leave, and to identify the mediation of Job Satisfaction in the said relationship.This study is a quantitative study and a questionnaire was distributed to Bank X Area Surabaya employees with a total of 203 respondents. The data analysis technique used the SEM-PLS analysis tool with the help of SmartPLS 4.0 software. The results of this study show that organizational communication has a negative and significant effect on intention to leave, organizational justice has a negative and insignificant effect on intention to leave, organizational communication has a positive and significant effect on job satisfaction, organizational justice has a positive and significant effect on job satisfaction, job satisfaction has a negative and significant effect on intention to leave and finally job satisfaction mediates the effect of organizational communication and organizational justice on intention to leave. This study provides valuable insight in the context of employee resistance and organizational conditions at a state-owned bank.   Keywords: Organizational Communication, Organizational Justice, Job Satisfaction, Intention to Leave

DOI 10.20525/ijrbs.v13i5.35110 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The influence of financial literacy and the use of financial technology on business performance through financial inclusion

Priska Rosalia Margijoyo · Kusuma Ratnawati · Siti Aisjah

International Journal of Research in Business and Social Science · 2024

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That are many factors that can influence country's economic growth. Given its important contribution to Gross Domestic Product (GDP) and job creation, it is necessary to further study what factors can affect the existence and the performance of SMEs. This study aims to analyze the effect of financial literacy and the use of financial technology on the performance of SMEs mediated by financial inclusion. The data was collected using purposive sampling technique by distributing questionnaire. The sample of this study consists of 150 culinary SME actors in Malang City that have used QRIS (Quick Response Code Indonesia Standards) application as one of the payment methods. Collected data was analyzed using PLS software. The results showed that there is a significant influence between financial literacy and the use of financial technology on business performance. Financial inclusion can significantly mediate the effect of financial literacy and the use of financial technology on business performance.

DOI 10.20525/ijrbs.v13i5.35140 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Driving green purchasing: how knowledge and consciousness shape attitudes and intentions to use plastic bottles in East Java

Gilang Indra Permana · Christin Susilowati

International Journal of Research in Business and Social Science · 2024

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As a country contributing 1.4 tons of plastic waste to the world's waters, Indonesia requires a mature green concept implementation from various stakeholders. However, it is regrettable that no FMCG company has a comprehensive strategy to commit to switching from single-use plastics. This concept enables companies to play in an underutilized niche market. This study fills the knowledge gap by investigating the complex relationship between environmental knowledge, environmental concern, consumer attitudes, and purchase intentions for plastic-bottled beverages. Data were obtained through an online questionnaire distributed to 297 respondents in the East Java. Data were processed using path analysis, revealing that environmental knowledge and concern, as well as consumer attitudes, have a positive and significant relationship with green purchase intention. Environmental knowledge and concern also positively and significantly affect consumer attitudes. Moreover, positive consumer attitudes can reduce the influence of environmental knowledge and concern on purchasing environmentally friendly products. This confirms that positive consumer attitudes towards environmentally friendly products are not the only factor influencing their purchase intentions.

DOI 10.20525/ijrbs.v13i5.35150 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The influence of organizational culture and non-financial compensation on organizational commitment with job satisfaction as a mediation variable

Yusevien Indah Kristinaningtyas · Dodi Wirawan Irawanto · Christin Susilowati

International Journal of Research in Business and Social Science · 2024

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Companies must be able to optimize human resources performance because they are an essential element in the organization and play an active role as planners, actors, and determinants for realizing organizational goals. This research aims to see the influence of organizational culture and non-financial compensation on organizational commitment, either directly or indirectly or through the mediation of job satisfaction. This research is categorized as explanatory research. The research respondents were permanent employees at the regional office of one of the largest banks in Indonesia. The sample size was determined using a total sampling of 150 respondents. The data collection method uses a questionnaire and is analyzed using PLS-SEM. The results show that organizational culture has a significant positive effect on organizational commitment, and non-financial compensation also has a positive and significant effect on organizational commitment. Organizational culture and non-financial compensation positively affect organizational commitment through the mediation of job satisfaction.

DOI 10.20525/ijrbs.v13i5.35180 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The impact of social and work-related social media usage on job performance

Arif Tirtana · Christin Susilowati · Desi Tri Kurniawati

International Journal of Research in Business and Social Science · 2024

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This study aims to analyze the impact of social and work-related social media usage on job performance, both directly and indirectly, mediated by knowledge sharing and job satisfaction. The research employs a quantitative method, with respondents comprising lecturers from private universities in Malang City, Indonesia. The sample size, determined using Slovin's formula, consists of 351 respondents. Data collection was conducted through questionnaires, and the relationships between variables were analyzed using PLS with the SmartPLS application. The hypothesis analysis results indicate that social-related social media usage does not affect knowledge sharing but positively influences job satisfaction and job performance. Work-related social media usage has a significant positive relationship with knowledge sharing, job satisfaction, and job performance. Knowledge sharing cannot mediate the relationship between social-related social media usage and job performance. However, job satisfaction can mediate the relationship between these variables. Knowledge sharing and job satisfaction significantly positively mediate the relationship between work-related social media usage and job performance. The results of this study provide insights for higher education leaders regarding the management of social media in higher education institutions, emphasizing both social and work-related social media usage. Both have different impacts, especially on knowledge sharing. Policies to restrict social-related social media usage during work hours are necessary because informal communication can disrupt concentration during work, communication overload can also occur due to excessive unplanned communication, and echo chambers can result in minority lecturers engaging more in knowledge hiding.

DOI 10.20525/ijrbs.v13i5.35191 Crossref citations1 OpenAlex citations