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This study presents a thematic literature review aimed at understanding the systemic barriers that Black African women face when accessing bank loans in South Africa, as well as the critical role that the humanities can play in addressing these issues. In the context of the persistent economic instability facing South Africa, the small business sector has become a vital source of income and resilience for Black women. Despite this, their economic potential remains constrained by limited access to bank loans. Guided by an intersectionality framework, the study discusses the systemic barriers that contribute to the financial hardships and exclusion of Black African women. It further explores how gender-sensitive and humanities-informed approaches can contribute to more inclusive financial services. This includes emphasizing the need for culturally sensitive financial products, bias awareness training, and supportive policy frameworks. The review calls for strategic interventions to improve economic empowerment among Black African women entrepreneurs. Central to these interventions is the role of humanities faculties in facilitating Short Learning Programs and Skills Training Programs that provide business training, helping women manage finances and scale their ventures sustainably through enhanced financial literacy. This increased knowledge can improve their chances of success, even in the absence of formal funding. Conducting Afrocentric research is another avenue to uncover the barriers and address the current financial exclusion that Black women in South Africa experience. Gender equality in financial inclusion must remain one of the fundamental building blocks for steady and positive economic growth in South Africa.

Gender inequality remains prevalent in leadership positions within South African schools. Previous research attributes this disparity to socio-cultural factors that hinder women's advancement into leadership roles. However, limited studies have examined the effectiveness of existing gender legislation in promoting equality. This article explores the role of gender legislation in fostering equitable school leadership in selected primary schools in Gauteng. Grounded in an emancipatory paradigm, the study adopts a qualitative approach to gain a comprehensive understanding of the issue. Key participants included the School Governing Bodies as stakeholders during the promotion of school managements, union representatives as observers in ensuring that gender policies are applied effectively, and the district officials involved in recruitment processes. Therefore, consisting of crucial members who play a crucial role in implementing gender legislation during leadership appointments. Data collection methods used in the study were obtained using semi-structured interviews and document analysis, which consisted of gender legislation applicable in the Department of Education. Data was analysed by means of thematic analysis. Findings indicated that the effectiveness of gender legislation largely depends on its implementers, who often fail to adhere to it. Additionally, women are frequently perceived as less effective in handling school disciplinary issues, a key criterion in principal selection, leading to male dominance in middle and senior management positions. The study recommends that the implementation of gender legislation be a collective responsibility of all stakeholders within the Education Department, rather than being left solely to selection panels, which may prioritise personal interests over equitable representation of leadership.

Customer service quality is still a major problem in Zimbabwe’s telecommunications sector. This study aimed to develop a framework to improve customer service in the sector. It focused on how network reliability, how quickly complaints are resolved, staff skills and empathy, and customer involvement in service improvement affect customer satisfaction. Customers often face network failures, slow responses to complaints, and poor communication with service providers. These problems reduce customer satisfaction.: The study used data collected in Manicaland Province, Zimbabwe. A convergent parallel mixed-methods approach was used. Quantitative data were collected from a random sample of 220 customers, while qualitative data were collected from 13 purposively selected participants, including managers and frontline customer service staff. Data analysis was conducted using SPSS AMOS version 23 and thematic analysis. The results showed that network reliability had a strong and positive effect on customer satisfaction. Staff competence and empathy also had a significant positive effect on customer satisfaction, showing that skilled, respectful, and caring staff improve customers’ experiences. In contrast, complaint-resolution efficiency did not have a significant effect on customer satisfaction. The analysis further showed that value co-creation partially mediated the relationship between network reliability and customer satisfaction, as well as between staff competence and customer satisfaction. The study recommended that regulators such as Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) enforce service quality standards, and that policymakers support digital inclusion and innovation. The study contributes that customer satisfaction can be improved by upgrading network infrastructure, providing ongoing staff training, empowering frontline employees, and creating formal ways to engage customers.

Despite extensive research on the language-related challenges that impede learners' comprehension and academic performance, gaps remain. There is inadequate exploration vis-à-vis how language-related challenges influence history learners’ epistemic access. Underpinned by Decoloniality theory, this study explores how language-related challenges learners encounter influence their epistemic access to History. A qualitative approach, guided by interpretivism and phenomenology, will drive this study. Purposive sampling was employed to select Grade 9 history learners, parents, and teachers. Semi-structured interviews were used alongside observations and document analysis. Thematic Analysis was employed to thematise our findings regarding the influence of LoLT on conceptual understanding, monolingualism as coloniality, lack of resource availability and use, and language in a multicultural space. Irrespective of the geographical and participants limitations of this study, the Department of Basic Education may find these results useful to conscientize other schools, with the similar context, of the language-related challenges that may impede learners’ epistemic access in history. It may encourage translanguaging pedagogy strategies such as the use of learners’ entire linguistic repertoire, semiotic resources, multimodality, parents and community involvement to be used to address the abovementioned language-related challenges. It is vital for teachers to be trained on implementing translanguaging pedagogy as well. Notwithstanding, more research needs to be undertaken which seeks to find innovative ways to increase parental and community involvement in history education, to enhance learners’ epistemic access in history.

Gender Based Violence (GBV) is a significant public health issue that has been extensively researched, particularly in relation to women and girls. However, there is limited research on the psychological consequences of GBV experienced by men, especially in rural African contexts. This qualitative research explored the psychological impacts of GBV on men in rural Zimbabwe. Fifteen participants were purposively selected to participate in focus group discussions. This study involved married men and women aged 20 to 45, encompassing both employed and unemployed individuals. It was completed over two weeks, facing time constraints due to commitments of both researchers and participants. Content thematic analysis was used to analyse the data. The findings indicate that men in rural Zimbabwe face various forms of GBV, including physical abuse, psychological and emotional abuse. The data reveal that the psychological consequences of this violence can be severe, with some men experiencing depression, anxiety, post-traumatic stress, and even death. The study recommends that, there is need for greater awareness, support services, and counselling to address the unique challenges faced by male survivors of GBV in this context. The research further recommends calling for further research to better understand the gendered dynamics and help-seeking behaviours of men experiencing GBV in rural African communities. Developing culturally appropriate interventions and dismantling harmful gender norms are identified as critical steps toward supporting the mental health and well-being of male GBV survivors.

In the past, accounting education has frequently placed an emphasis on individual abilities and processes; nevertheless, the field of accounting in the real world requires collaboration and critical thinking. This study investigates the ways in which collaborative learning practices might transform accounting classes into communities that actively solve problems, so better preparing students for the issues they would face in their professional lives. The research investigates the use of small-group work, think-aloud protocols, and peer knowledge sharing in the context of financial accounting education. This is accomplished through the observation of classrooms and the analysis of teaching techniques. The findings indicate that when students take part in collaborative problem-solving activities, they have the opportunity to acquire a more profound comprehension of various topics, a more enhanced awareness of their own thought processes, and improved analytical abilities. This study demonstrates how collaborative learning environments are similar to professional accounting practices. These environments are characterised by teams working together to analyse complex financial data and make decisions based on that analysis. Among the important tactics that have been discovered include think-aloud protocols that clarify thinking processes, planned group activities that foster multiple points of view, and opportunities for peer teaching that reinforce learning through discussion. According to the findings of the research, collaborative learning not only improves the problem-solving abilities of individuals, but it also helps to cultivate vital professional qualities such as communication, teamwork, and critical evaluation of various approaches. These discoveries have significant repercussions for accounting educators who are interested in moving beyond the conventional teaching methods and adopting methods that are more interesting and productive for their students. According to the findings of the study, the establishment of collaborative learning communities in accounting education necessitates the meticulous organization of group activities, the competent facilitation of peer interactions, and the establishment of a classroom culture that places a high value on different thinking and the exchange of information. Accounting students benefit from this method because it helps them improve their technical and analytical skills while also preparing them for the collaborative nature of professional work.

Despite existing research on emotional intelligence in school leadership, principals continue to face challenges that can affect decision-making and equitable school practices. These challenges include managing teacher conflicts, securing resources, and overseeing school finances, all of which have implications for the fair distribution of opportunities and support within the school community. Principals with well-developed emotional intelligence are better equipped to navigate these challenges while promoting inclusive and rights-responsive educational environments. Emotional intelligence encompasses self-awareness, recognition of emotions in others, emotion regulation, and relationship management, which includes mentoring, conflict resolution, fostering teamwork, and setting the emotional tone within the school. By engaging with education stakeholders, principals can address challenges while advancing social justice within their schools. This study explores the remedial actions employed by primary school principals to address leadership challenges through the lens of emotional intelligence. Using a constructivist paradigm, the research applies Goleman’s emotional intelligence framework within a qualitative design. Three purposively selected primary school principals participated through interviews and observations, with data triangulated using field notes. Findings indicate that emotionally intelligent principals communicate effectively to resolve staff conflicts, seek stakeholder support, and ensure equitable access to resources. The study recommends enhancing principals’ emotional and relational competencies and fostering stakeholder collaboration to advance both effective and socially just school leadership.

Maintaining discipline is a critical aspect of effective teaching and learning in South African secondary schools. Despite being legally abolished, corporal punishment continues to be used, raising concerns about teacher misconduct and learner well-being. This study explores the perspectives of school management teams (SMTs) on the continued use of corporal punishment. Employing a qualitative approach within an interpretative paradigm, data were collected through interviews with one principal and two deputy principals from two schools. Findings highlight significant challenges associated with corporal punishment, including learner trauma, increased bullying, declining academic performance, and absenteeism. The study recommends that schools adopt alternative disciplinary strategies while actively engaging parents in supporting teachers’ professional development on managing learner behaviour, thereby balancing discipline with learners’ rights.

This study examines the efficacy of primary school admission policies in ensuring equitable access to education and upholding the right of parental choice. Anchored in the principles of the United Nations Convention on the Rights of the Child (UNCRC, 1989), which affirms every child’s right to non-discriminatory and inclusive education, and the UNESCO Education 2030 Framework for Action, which emphasizes equity and quality education for all, the study investigates how admission policies are implemented in South African primary schools. A qualitative research design was employed, using semi-structured interviews with principals, School Governing Body (SGB) members, and admission committee representatives from two purposively selected primary schools in Free State schools. The study explored how these stakeholders interpret and apply the South African Schools Act (SASA) admission policy, the challenges they encounter, particularly regarding age eligibility and how these policies affect both fairness and parental choice. Findings indicate that limited understanding of the SASA policy among SGB members often results in inconsistent implementation and potential inequities in learner admission. The study recommends targeted capacity-building initiatives, such as workshops and policy orientation sessions, to strengthen policy alignment and uphold the principles of transparency, inclusivity, and the right to education as articulated in national and international frameworks.

Teaching and learning Geography in many countries require qualified teachers who are prepared to teach any Geography curriculum prescribed for Secondary schools. However, most of the geography teachers who have undergone all the administrative, academic, and training to become experts in teaching Geography are still finding it difficult to comprehend language of teaching and learning when teaching Geomorphology and map work. The purpose of this study was to explore the implications of language towards teaching and learning Geomorphological maps. The study followed qualitative approach with a case study design. An interpretive paradigm was used to look at the knowledge and practice of teachers on language towards the teaching of Geomorphological maps. Purposive sampling was used to select 12 Geography teachers who under-performed on Geomorphology and map work during academic years 2022 and 2023. Focused group and document analysis were used to collect data. Social Constructivism theory was used to give theoretical grounding of this study. The results of this study revealed that most Geography teachers lack language foundational competencies of teaching and learning language to provide proper linkage of Geomorphology and maps. The study concluded that support of the language enrichment on teaching and learning Geography and local maps to schools as instructional digital materials is a need to promote quality teaching of Geography. The study further recommend that Geography need to be paired with English in the university as specialized subjects to enhance pre-service language proficiency and pedagogical skills.                                                                                                                                                                                 

This study examines the influence of high school accounting instruction on the academic performance of first-year financial accounting students at a rural comprehensive university. In the context of South African higher education, students frequently gain admission to accounting diploma or degree programs without prior secondary school accounting instruction, prompting questions regarding the impact of previous accounting knowledge on university performance. Current research presents inconclusive findings, with certain studies demonstrating no significant association between high school accounting experience and university achievement, whereas others indicate a favourable correlation. Significantly, a research gap exists for rural comprehensive institutions, which cater to a heterogeneous student body and are inadequately represented in existing studies. This study recruited all first-year accounting students at a rural institution to ascertain the correlation between high school accounting education and university performance. The results suggest that past study of accounting in high school does not significantly influence students' success in first-year accounting courses, indicating that high school accounting knowledge does not immediately improve academic results at the university level. Nonetheless, the data indicate that students who excelled in high school accounting are likely to also succeed in their first year of university accounting, implying that high school achievement may be a valuable predictor of university performance, even if it does not directly affect overall outcomes. The study's shortcomings encompass its concentration on a singular rural institution and the omission of second- and third-year students, so constraining the extent and generalisability of the findings. These constraints underscore the necessity for future investigations encompassing multiple institutions, longitudinal monitoring of students' academic advancement, and comprehensive variable analysis to elucidate the intricate factors affecting student success in rural South African higher education, especially within accounting programs.

The core responsibility of school principals involves working with people’s emotions. As leaders within educational organizations, principals must develop emotional intelligence to effectively guide teachers and learners while managing their daily responsibilities. Emotional intelligence refers to the ability to recognize and regulate one’s own emotions, as well as influence the emotions of others. Given that schools are emotionally charged environments, this study investigates the role of emotional intelligence in primary school leadership, highlighting its significance in addressing everyday challenges. Emotional intelligence equips principals with the skills to communicate effectively, demonstrate empathy, manage conflicts, and engage constructively with stakeholders such as teachers, students, parents, and education officials. Employing a qualitative case study design grounded in a constructivist paradigm, the research focuses on three primary school principals through interviews, observations, and field notes. The findings reveal key challenges, including learner misconduct, disengaged teachers, and interpersonal staff conflicts. The study concludes by recommending the assessment and development of principals’ emotional intelligence to enhance overall school performance. The article further recommends various workshop-based strategies to support leadership development. These include sessions focused on self-awareness and reflective practice to help principals better understand their emotional triggers, strengths, and areas for growth.

Shortly after the inception of the new South African democracy in 1994, a series of national policies were introduced to overhaul the educational landscape in the country. Joubert (2007) highlighted the optimism placed in the potential of educational policies to reshape the system and drive social change. In 2000, the Safe Schools Project was initiated in South Africa to establish secure, well-disciplined learning environments that uphold innocence and prioritize human dignity. This study explores the implementation of school safety policy in two secondary schools in Alfred Nzo West, with a particular focus on the challenges and successes encountered in the process. It employs constructivism paradigm and follows a qualitative research approach. Data was collected through observation/field notes and semi-structured interviews with school principals, school governing bodies, and grade 12 learners. The research further uses the theory of change because it provides a framework for understanding and illustrating how a project, policy, strategy, or program, when implemented, leads to the intended outcome. The finding reveals that school safety policies are implemented in schools through the application of rules aligning with the policies and making use of posters and printouts that explain the policy to learners, parents and all staff members.

The study investigates the relationship between financial literacy and savings among individuals in South Africa, utilising data from the National Income Dynamics Study. The theoretical framework highlights the importance of financial literacy, encompassing knowledge, behaviour, and attitudes towards financial planning. Empirical analysis using OLS, Logit, Probit, and Tobit models reveals a positive correlation between financial literacy and savings. Higher financial literacy levels are associated with increased savings propensity, with significant coefficients observed across various models. The findings underscore the critical role of financial education in enhancing savings behaviour, suggesting that improved financial literacy can lead to better financial outcomes and contribute to economic growth. The study’s results have policy implications, advocating for targeted financial literacy programmes to boost savings rates and support economic development in South Africa.

This paper investigated the financial management practices among Small, Medium, and Micro Enterprises (SMMEs) in the Thulamela Local Municipality using a qualitative approach. The research focused on a sample of forty-eight respondents from the informal sector, which was deemed representative of the SMME landscape.  Interviews were conducted with SMME owners, guided by an interview framework, and recorded for transcription and thematic analysis. Findings revealed that competition is perceived as the primary cause of business failures; however, inadequate financial management emerged as a significant underlying issue. The study emphasizes the urgent need for intervention from government, banks, and academic institutions to offer financial management training and improve access to funding for SMMEs. Recommended actions include the establishment of workshops and seminars designed to enhance financial literacy among business owners. Such training would provide them with essential accounting and budgeting skills, ultimately enabling them to meet loan requirements from financial institutions and reducing the risk of cash flow issues and business failure.

Small and Medium-sized Enterprises (SMEs) are essential to the South African economy.  The corporations Act of South Africa (71 of 2008) mandates that corporations adhere to either complete International Financial Reporting Standards (IFRS) or IFRS for Small and Medium-sized Entities (SMEs).  The International Accounting Standards Board (IASB) established IFRS for SMEs in 2009 as an alternative framework for qualifying firms, providing an option in lieu of the comprehensive IFRS standards.  Notwithstanding its deployment, the impact of IFRS for SMEs on financial reporting quality (FRQ) in South Africa has not been extensively examined.  The research involved a sample of twenty accounting firms, with five businesses chosen from each municipality to manage Annual Financial Statements (AFS) for five SMEs each, culminating in a total of 100 SMEs.  Due to the absence of a universally accepted metric for evaluating FRQ, the study utilised three previously established measures together with an aggregate measure.  The research employed Ordinary Least Squares (OLS) Regression analysis to investigate trends in FRQ over two time periods: 2010-2014 and 2015-2019.  Findings demonstrate no substantial enhancement in FRQ among Vhembe SMEs over time.  Discretionary accruals exhibited stability, indicating consistent reporting quality.  The results underscore the significance of accrual accounting and standardised methodologies, enhancing the quality and dependability of financial data for stakeholders.  This research offers essential insights for accountants, business proprietors, investors, and regulatory entities, highlighting the beneficial effects of IFRS for SMEs on the quality of financial reporting among South African SMEs.

This study examines the obstacles to the adoption of Old Mutual Protect Covers in South Africa through a quantitative methodology.  The study seeks to ascertain critical variables—namely income level, education level, and faith in insurance companies—that affect the probability of acquiring certain insurance products.  Data was gathered via a structured survey of 500 South African people and analysed utilising SPSS version 29.0, focussing on Pearson correlation and regression analysis.  The results indicate substantial favourable correlations among income level, education level, and faith in insurance firms with the use of Old Mutual Protect Covers.  These findings indicate that socio-economic considerations and customer confidence are pivotal in the acquisition of insurance.  The report continues with recommendations for Old Mutual to improve awareness and trust among lower-income and less-educated demographics to boost the adoption of their Protect Covers.  The study's limitations and recommendations for future research are also addressed.

Improving the well-being of learners with autism spectrum disorder (ASD) in Lesotho public regular classrooms can be challenging. It may require different teaching strategies or additional support from self-efficacious teachers. This paper aimed to dissect the teaching strategy concept concerning supporting the well-being of learners with autism spectrum disorder in mainstream primary schools in Maseru District within the context of Lesotho. Fourteen participants, including two principals, six teachers and six parents of learners with ASD from two mainstream primary schools in Lesotho, were purposively chosen. Semi-structured individual interviews and observations were employed to generate in-depth data. The data were then analysed thematically. The paper adopted Bandura’s (1986) Social Cognitive Theory (SCT) as the framework for the research design. Overall, participants consider teaching strategies necessary for promoting learners’ holistic well-being, developing intrapersonal strength, promoting learner self-regulation, and increasing learner motivation. Conclusions are made that teachers in mainstream classrooms understand that teaching strategy is a crucial element for bringing desirable changes in the behaviour of learners with ASD. However, they are not well-capacitated to implement these strategies for supporting learners with ASD. It was further recommended that the teachers enhance more differentiated teaching and/or learning strategies and approaches to promote the teaching to keep learners with ASD engaged and learning different skill sets, as these would yield positive results.

The role of academic mentoring has now become a crucial educational practice not only for student’s academic success and achievement, but also, faculties development and institutional growth. However, the effectiveness of mentoring process is difficult to measure due to a lack of conceptual clarity about the mentoring practices and programs in higher education institutions. In South African universities, mentoring practices face unique challenges and opportunities due to the country’s historical background. Therefore, this literature review conceptualizes academic mentoring by looking at the programs, methods and outcomes associated with academic mentoring in South African universities. An Integrative Qualitative Analysis was employed to review a total of 13 studies that was conducted between 2016 and 2024, and identify three themes namely; Impacts of academic mentoring on student’s performance, Roles of cultural and linguistic diversity on enhancing academic mentoring, and Significance for Integrating mentoring practices into institutional policies. Findings provide a foundation for future research and offer practical recommendations for enhancing academic mentoring practices in South African universities.  

This study examined the efficacy of the internal control systems at a TVET College in the Vhembe district, emphasising the five essential components of an internal control system: the control environment, risk assessment, control activities, information and communication processes, and monitoring. This research utilises a sample of 52 permanent employees. The selected responders possess familiarity with internal control systems and are engaged in the development and execution of the organization's internal control system. Descriptive statistics, including frequencies, percentages, and cumulative percentages, were employed for analysis. The study's findings indicated that the institution's control environment was predominantly effective, whilst the remaining four components of its internal control system were moderately effective. The researcher determined that the institution's internal control system was moderately effective. The findings indicate that TVET College management should prioritise the enhancement of internal control systems to improve operational efficiency and risk management. The research emphasises the necessity for policies that fosters the ongoing enhancement of internal controls, potentially resulting in stronger governance and accountability inside the organisation.