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INDEXED PUBLICATIONS13
CROSSREF CITATIONS1
CROSSREF · CITED PUBLICATIONS7.7%
CROSSREF · MEAN CITATIONS0.08

Crossref citation coverage: 13 / 13 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

13 publications

JOURNAL ARTICLE

The Mediating Role of Institutional Capacity and the Moderating Effect of Macroeconomic Instability on Devolved Rural Road Delivery: A Review of Systemic Barriers

Lungile Ndhlovu · Munyaradzi Chibaro · Marian Tukuta

International Journal of Business Ecosystem & Strategy · 2026

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The reduction in rural marginalization of infrastructure in Africa has been achieved through the wide diffusion of the so-called fiscal deviation. According to New Institutional Economics, the provision of public resourcing at the local level is more economic since it meets the geographic specificity of infrastructure provisions. However, when intergovernmental fiscal transfers are towards rural road provision, it is majorly because of several structural impediments, that the corrected road will not be realized. This systematic review of literature with regards to devolution and infra-structure provision has laid emphasis on going beyond overly simplistic input-output models to explore the multiple filters regulating decentralized public works. The focus here is on institutional capacity as a crucial explanatory factor and the way deficits in technical engineering, equipment maintenance, and procurement governance conspire to undermine the potency of devolved funding. Moreover, the study discusses the moderating effects in the face of instability in the broader economy, illustrating how hyper-inflation and currency depreciation can deplete real infrastructure funds purchasing power and result in the erosion of the contractor attrition as observed. Finally, the review has identified systemic barriers, such as climate vulnerability and ministerial red-tape friction. The synthesis of empirical literature from 2010 to 2024 suggests that fiscal decentralisation without a built institutional capacity and insulated mechanisms against macroeconomic turbulence cannot deliver in the long run.

DOI 10.36096/ijbes.v8i5.14180 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

An Exploration of School Managers and Administrators’ Capacities to Implement Performance Management and Development (PMD) in Developing countries: A focus on Bobirwa Sub Region, Botswana

Nonofo Molly Otukile · Christopher Dick-Sagoe

International Journal of Research in Business and Social Science · 2026

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Despite changing Performance Management System (PMS) to Performance Management and Development (PMD) in 2018, public schools face difficulties in effectively implementing PMD in Botswana. This study, using a mixed methods approach, investigated the capacity of school managers to implement PMD. Quantitative analysis assessed capacity and workload, while qualitative insights explored managers’ perspectives on PMD.  From the study, poor PMD implementation is associated with capacity issues, moral laxity and organizational indifference. The study recommends building capacities at all levels of PMD and embracing PMD as a performance reform.

DOI 10.20525/ijrbs.v15i5.45830 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Community Participation in Ghana’s decentralized Solid Waste Management Policy: Bridging the Gap Between Implementation and Policy Formulation

Christopher Dick-Sagoe · Roseline Nketsiah-Essuon · Michael Manford

International Journal of Research in Business and Social Science · 2026

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Decentralized approaches to solid waste management (SWM) have gained global attention because of their provision for the effective participation of local communities. This study investigates community participation in decentralized solid waste management policy-making processes, drawing insights from Ghana. Using mixed methods, the study reveals that community participation only takes place at the policy implementation stage and takes the form of planning and managing community-led solid waste management initiatives such as occasional community clean-up exercise during festivals and public holidays, which are usually organized on a frequent basis. Regarding the factors that promote the solid waste management policy-making process, it was realized that “including the community in the solid waste management policy-making process” was the most important factor for the community to participate in the solid waste management policy-making process. Based on these findings, the top-down approach in solid waste management policy should be reversed to bottom-up approaches.

DOI 10.20525/ijrbs.v15i5.49660 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Wage<i> </i>disparities<i> </i>and<i> </i>their<i> </i>effects<i> </i>on<i> </i>employee<i> </i>performance:<i> </i>Insights<i> </i>from<i> </i>the<i> </i>Zimbabwe<i> </i>telecommunication<i> </i>sector

Augustine Torayi Mataba · Munyaradzi Chibaro · James Kanyepe · Josephine S. Moeti-Lysson

International Journal of Research in Business and Social Science · 2026

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This study examines the impact of wage disparities on employee performance within Zimbabwe's telecommunication industry using advanced structural equation modelling techniques informed by recent post-pandemic organizational behaviour research. A quantitative research approach was employed, collecting data from 227 respondents across various job levels in Harare through structured questionnaires. Data analysis was conducted using structural equation modelling, incorporating recent methodological advances in measurement invariance testing and multi-group analysis. Results reveal significant wage differentials with employees perceiving substantial unfairness in wage distribution. The structural model demonstrates that wage disparities significantly impact employee performance, with regulatory frameworks and economic instability identified as primary contributing factors. Organizations should adopt AI-enhanced transparent compensation systems and implement performance-based wage structures informed by recent Environmental, Social, and Governance frameworks to enhance employee satisfaction and organizational performance. 

DOI 10.20525/ijrbs.v15i4.51620 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The well-being of secret children of paternal infidelity: A pastoral- theological and counselling perspective

Hundzukani Khosa-Nkatini · Lebogang Moeti · Bakadzi Moeti · Tshenolo Jennifer Madigele

International Journal of Research in Business and Social Science · 2026

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Children resulting from father adultery frequently inhabit intricate social, emotional, and spiritual dimensions within their homes. This study employs a pastoral-theological and counselling approach to analyse the well-being of children conceived during father extramarital relationships. It examines the diverse issues these children encounter, including as identity development, familial acceptance, moral and spiritual guidance, and emotional stability. The study aims to comprehend how the church and religious communities may assist these children and their families by utilising theological ideas, pastoral care frameworks, and pertinent counselling theories. Literature review methods to gain in-depth insights into lived experiences. The results underscore the necessity for empathetic pastoral and counselling interventions, ethical familial practices, and spiritual support to alleviate the psychosocial problems linked to paternal infidelity. This study integrates theological contemplation with practical pastoral care and counselling interventions, contributing to scholarly discourse and faith-based approaches to family issues, while emphasising the overall emotional, moral, and spiritual well-being of affected children. The study advocates for knowledgeable pastoral approaches that foster healing, resilience, and spiritual development among intricate family dynamics..

DOI 10.20525/ijrbs.v15i2.49500 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

An assessment of the relationship between personal financial management and employee productivity in the public sector: The case of the Department of Social Protection, Botswana

James Sekhomba · Christopher Dick-Sagoe

International Journal of Research in Business and Social Science · 2026

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The research focus was on the link between Personal Financial Management (PFM) and employees' productivity in Botswana’s public sector because this particular aspect remains largely unattended despite being an important gap within African public sector management studies. The research was conducted at the Department of Social Protection and entailed applying a quantitative research paradigm with structured research interviews (n=73). Analysis shows that there was statistical significance with PFM only marginally expanding employees' productivity at 19.3% variance significance level. It was established that marital status and age were not significant factors or interests influencing PFM while education was established as an important predictor variable using multiple regression analysis. It was established that poor PFM practice translates to employees' stress caused by financial problems manifesting at workplaces indicated by employees' lack of focus and related absenteeism. The study proposes specific programs for employees' financial well-being at workplaces.

DOI 10.20525/ijrbs.v15i1.45700 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Integration of technology in mathematics education: Experiences and perceptions of public senior secondary school mathematics teachers in Botswana

Fine Thabologo · Oteng Keganneng

International Journal of Research in Business and Social Science · 2025

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The integration of Information and Communication Technology (ICT) in educational contexts has led to substantial changes in both teaching and learning approaches. The role of ICT has proven advantageous for both teachers and students. Despite this, there exists a scarcity of research investigating the experiences and perspectives of mathematics teachers at the senior secondary level in Botswana concerning the integration of ICT in mathematics education. This study investigated the perceptions and experiences of 20 purposively selected senior secondary mathematics teachers regarding the integration of ICT in mathematics education. The study was guided by Mishra and Koehler's (2006) TPACK (Technological Pedagogical Content Knowledge) framework and employed structured interviews and observations to collect data. The results showed that mathematics teachers are aware of the concept of integrating technology into mathematics education. The results also showed that most teachers are only familiar with basic technological tools such as computers and scientific calculators. Teachers acknowledged the significance of integrating technology into mathematics education for both them and their students. They noted that the integration of ICT in mathematics teaching can assist in lesson planning, delivery, communication, administrative duties, and research, while also having the potential to enhance students' academic performance. However, teachers conceded that there are significant challenges to effectively integrating technology into mathematics education, which include a shortage of resources, a lack of necessary knowledge and skills, and inadequate professional training specific to the subject. The study recommended that the government of Botswana should focus on providing reliable internet connectivity in public schools, maintaining classrooms

DOI 10.20525/ijrbs.v14i7.45460 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Interrogating decentralised healthcare service delivery quality in Lesotho through the patient’s eyes

Christopher Dick-Sagoe · Daniel Odoom

International Journal of Research in Business and Social Science · 2025

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As African countries continue to improve their healthcare quality, a study of this nature that sought to examine satisfaction with healthcare services from the perspective of healthcare users cannot be overemphasized, as the findings serve as a benchmark to guide policy decisions in the healthcare sector. This study assessed perception of satisfaction on the quality of decentralised healthcare service delivery from a positivist research orientation. A total of 408 users of healthcare services from 10 districts of Lesotho were selected to respond to a set of questionnaires and a researcher-administered survey developed from the six World Health Organisation–defined dimensions of quality healthcare: safety, equity, acceptability, accessibility, efficiency, and effectiveness. Descriptive and inferential statistics were used for analysing the data obtained. The findings of the study revealed mixed feelings among users of healthcare services in Lesotho. For example, healthcare users were generally satisfied with how receptive service providers were to innovative service delivery, honesty, and the overall competence of healthcare service providers. However, significant deficits were observed in treatment safety, record-keeping, equitable geographic service distribution, and timely access. Particularly worrying were concerns about drug administration, rural service equity, and duplication of health procedures. There were no significant differences in the respondents’ satisfaction regarding healthcare services despite variations in their sexual orientation and age distribution. The study highlights the systemic inequalities and inefficiencies that counter the desired objectives of decentralised healthcare and the critical need for participatory health governance, digital health systems, improved communication strategies, health infrastructure investments and adaptive governance frameworks to bridge the disconnect between the lived experiences of healthcare users and decentralised health policy frameworks. The results offer evidence-based insights for healthcare administrators, donors, health communicators and policymakers seeking to enhance equity and quality in healthcare in resource-constrained African settings.

DOI 10.20525/ijrbs.v14i7.44140 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Optimizing road haulage firms’ operational performance in Zimbabwe through artificial intelligence: Moderating effect of driver training

Munyaradzi Chibaro · Chisungo Chisungo · Wilbert Manyanga · James Kanyepe

International Journal of Research in Business and Social Science · 2025

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This study investigates the use of artificial intelligence (AI) to improve operational performance in Zimbabwean road haulage enterprises, with a focus on driver training as a moderator. As the logistics industry faces new difficulties, AI technologies have great promise for increasing efficiency and decision making. However, the usefulness of these technologies is determined by the skill levels of the drivers using them. This study demonstrated how extensive driver training improves the capacity to comprehend AI-generated insights, resulting in better route management, lower operating costs, and increased safety. This study examines how AI affects key performance variables such as cost savings, productivity, customer happiness, and environmental sustainability, using real data from road haulage companies. Key findings demonstrate how AI is transforming decision-making, improving operational effectiveness, and optimizing routes. The research highlights several noteworthy obstacles in addition to their obvious advantages, such as budgetary limitations, difficulty in obtaining pertinent data, and the need for more regionalized AI solutions. The findings, which are based on case studies and performance data from diverse enterprises, indicate that (i) organizations that invest in both AI and driver training benefit from a synergistic impact, resulting in higher operational outcomes, (ii) there is need to combine technical improvements with human experience to achieve maximum performance in Zimbabwe's competitive road-haulage market and finally (iii) this study offers helpful recommendations for successfully integrating artificial intelligence (AI) into haulage processes, along with insights into best practices and alternative approaches to overcome current obstacles. This study emphasizes the importance of context-specific solutions in emerging regions, enhancing the expanding corpus of knowledge on AI applications, particularly in logistics.

DOI 10.20525/ijrbs.v14i7.43810 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The readiness and challenges of lecturers in adopting social media platforms as a teaching and learning tool during the COVID-19 pandemic outbreak

Joshua Ebere Chukwuere · Frans Mosetja · Onneile Juliet Ntseme

International Journal of Research in Business and Social Science · 2024

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Social media platforms such as WhatsApp, Twitter, Facebook, Instagram, and YouTube continue to provide higher education lecturers with the opportunity to share personal and academic resources. They use these platforms to communicate with colleagues and students for educational purposes. This study was motivated by the fact that the COVID-19 pandemic outbreak has made online learning a priority for higher education institutions, and lecturers in South Africa have had to rethink the adoption of social media platforms as learning tools. Although social media platforms were used before the COVID-19 pandemic, on a small scale, this study investigated the readiness and challenges of lecturers in adopting social media platforms as a teaching and learning tool during the COVID-19 pandemic outbreak. This study collected qualitative data from individual lecturers using a purposeful sampling technique. The findings of the study indicate that lecturers are ready to adopt social media as a teaching and learning tool during the covid 19 pandemic. WhatsApp is the most used social media platform for teaching and learning. This study also identified some benefits and challenges in adopting social media platforms for teaching and learning in higher education institutions (HEIs), however, in practicality these challenges should be explored and addressed before rolling out social media usage in HEI’s. Based on the findings, the study provides recommendations on the use of social media platforms in teaching and learning in HEI’s during pandemics, as well as future research on social media use to assist in teaching and learning in HEI’s.

DOI 10.20525/ijrbs.v13i8.36150 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Do executive orders lead to better policy outputs than the traditional policy process? the case of Botswana

Thekiso Molokwane · Kgosi Radipodi · Keratilwe Bodilenyane

International Journal of Research in Business and Social Science · 2023

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This study investigates the effectiveness of Presidential Directives in comparison to the traditional policy process in Botswana. More precisely, the study determines whether the use of Presidential Directives is a more efficient and effective means of achieving policy outputs, as compared to the traditional policy process. To achieve this, the study conducted a comprehensive analysis of policies and Presidential Directives in Botswana, examining the processes through which they were formulated, implemented, and evaluated. The methodological approach adopted includes an intrepretivist research paradigm as well as a qualitative research approach for both data collection and analysis. Results reveals that Presidential directives achieve outputs faster and more effectively than the traditional policy process, Presidential Directives may have some advantages in terms of speed and flexibility, but they are not necessarily more effective than the traditional policy process in achieving their planned outcomes, policy process, which involves stakeholder consultation, evidence-based decision-making and comprehensive analysis of the policy context, is a more reliable and effective means of policy-making in the long term. However, the study also found that there are some areas where Presidential Directives may be more appropriate, such as in emergency situations or when quick decisions are required. Overall, this research provides valuable insights into the effectiveness of different approaches to policy-making in Botswana, and its findings have important implications for policymakers, practitioners, and researchers in the field of public policy. The study recommends transparency and accountability; stakeholder engagement; evidence-based policy-making and comprehensive policy evaluation.

DOI 10.20525/ijrbs.v12i10.31071 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Government expenditure on health and economic growth in Botswana

Narain Sinha · Strike Mbulawa

International Journal of Research in Business and Social Science · 2023

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This study examines the relationship between government expenditure on health and economic growth in Botswana. It seeks to test the existence of cointegration and specification of the deterministic components with special reference to the Pantula Principle. This helps to overcome the shortfall of the method by Johansen, which may lead to spurious results by omitting the presence of deterministic components in the analysis. The cointegration approach is used and tested using three methods by Engle and Granger (1987) or EG, a procedure suggested by Johansen (1988) and error correction model (ECM) approach proposed by Granger(1988) and short-run analysis is made using the pairwise granger causality tests. Findings show that the correct model specification for testing long-run relationships consists of one cointegrating vector with a constant which is the most restrictive hypothesis according to the Pantula principle. Using the Johansen approach, total health expenditure and recurring health expenditure have a cointegration relationship with growth while development health expenditure and growth are not cointegrated. The ECM and the approach by EG confirm a weak and/or no cointegration between the variables. Growth has no effect on government expenditure on health in the short run, but a cointegration relationship suggests that it may marginally contribute to an increase in health expenditure over the long term. The study clarifies the correct model to test for cointegration and specification for the deterministic component. It confirms the existence of a healthcare expenditure-led growth hypothesis. This requires Botswana to design a policy that targets specific parts of recurrent and development health expenditure to support human capital development and influence future growth.

DOI 10.20525/ijrbs.v12i2.22800 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

An empirical study on the factors influencing the performance of financial institutions in Zimbabwe

Isabel Linda Moyo · Victor Gumbo · Eriyoti Chikodza · Brian Jones

International Journal of Finance & Banking Studies · 2019

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The main aim of this study was to empirically assess the main microeconomic factors that affect a bank's performance. The objectives were to ascertain if there is a relationship between the performance variables with the microeconomic variables, determine those that are significant and their impact on the performance of banks in Zimbabwe. An econometric model was built from balanced panel data and the Arellano-Bond estimation procedure was employed. The empirical analysis was carried out on a sample of 17 banks that were operational in the years 2010 to 2017 in Zimbabwe. Return on Assets (ROA), Return on Equity (ROE) and Net Interest Margin (NIM) were used as the performance indicators in the analysis. The results indicate the main microeconomic factors to be those attributed to growth, credit risk, capitalisation, managerial efficiency, liquidity and diversification in the Zimbabwean financial institutions. Performance in these institutions is generally good as measured by positive persistent profits, that is, ROA, ROE and NIM. These returns reflect the extent to which these institutions are resilient to the economic crisis.

DOI 10.20525/ijfbs.v8i4.5140 Crossref citations1 OpenAlex citations