Research collection
111 publications
JOURNAL ARTICLEKgopotso Maile · Shikha Vyas-Doorgapersad
International Journal of Business Ecosystem & Strategy · 2024
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The purpose of this study is to explore the extent of misconduct in the Department of Public Works and Infrastructure (DPWI) in South Africa as a case study. The article aims to answer the research question, ‘What is the extent of the misconduct in the Department of Public Works and Infrastructure?’. Systematization of the literature and responses to the wrongdoing scenario shows that in South Africa, poor quality performance and inefficient productivity in public service departments may cause financial difficulties. The institutional cause of misconduct is discussed. The decision that was made in this scientific subject matter has importance because this study intends to emphasise that the public service in general and DPWI in particular have been in the media for cases of maladministration, misconduct, and corruption, which necessitates the implementation of orgaisational ethics management OEM) takes action to promote an ethical culture and a climate that is favorable to good governance. The investigation in the article is carried out in the following order: A description of the DPWI and its procedures for combating misconduct follows, and the scope of wrongdoing inside the DPWI is explored using a contextual framework. Conceptual and document analysis were the methodological tools used in the study. Using qualitative research approach with exploratory and descriptive research designs, misconduct is contextually analyzed. The results show that when institutional factors that can combat misconduct and promote good governance are not implemented, then this situation may lead to various forms of misconduct recurring. The article's conclusion makes suggestions for improvement.
DOI 10.36096/ijbes.v6i3.4890 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEArthur Kadakure · Michael Twum-Darko
International Journal of Business Ecosystem & Strategy · 2024
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The aim of this paper is to explore how the cognitive elements of social identity within informal structures influence employees' perceptions and, in turn, impact corporate strategy. This study proposes a framework for managing such informal structures relevant to both theory and practice by employing a social identity theoretical framework. The research examines the impact of informal structures on corporate strategy within the context of a case study involving a South African mining company. The paper establishes that norms, values, and thought processes toward corporate strategy are informally shaped by social identity groups. It suggests that in future research, employing an alternative theoretical framework could serve to establish the reproducibility of the results. Furthermore, a shift towards quantitative research methods would enhance the comprehensiveness of validity testing through methodological triangulation. The proposed framework offers a comprehensive theoretical perspective that contextualizes the interaction between cognitive components of social identity and corporate strategy. It illustrates how aligning personal goals with corporate objectives, maintaining consistent communication, implementing fair employee recognition practices, and equitably sharing resources can mitigate opposition from social identity groups toward corporate strategy. The research presents a pioneering case study of a mining company that employs social identity theory to delineate the informal structure and ascertain how social identity elements influence corporate strategy.
DOI 10.36096/ijbes.v6i3.4900 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEFikile Xaba · Eyitayo Francis Adanlawo · Nomusa Yolanda Nkomo
International Journal of Business Ecosystem & Strategy · 2024
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A well-crafted ecotourism strategy that encourages the participation of poor rural communities could create opportunities for local communities’ residents. This study investigated whether the local communities are participating in the implementation of ecotourism projects. A mixed-methods approach was adopted in the form of interviews and questionnaires. The Statistical Package for the Social Sciences (SPSS) and ATLAS TI applications were used for data analysis, respectively. The findings indicate that community members had not been properly informed about ecotourism services across the four local municipalities, thereby, community participation in ecotourism activities was somewhat sporadic, inconsistent, and informal. An improved communication network is recommended to encourage local participation in ecotourism businesses.
DOI 10.36096/ijbes.v6i3.4922 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEOluwatoyin Ayodele Ajani
International Journal of Business Ecosystem & Strategy · 2024
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This systematic literature review investigates the role of entrepreneurship curriculum in empowering rural students for socio-economic development in South Africa. Entrepreneurship education has gained prominence as a means to address unemployment and poverty, particularly in rural areas. However, there is a gap in understanding how entrepreneurship curriculum can effectively empower rural students. Through a systematic review of literature published between 2010 and 2024, this study examines the existing research to elucidate the impact of entrepreneurship curriculum on rural student empowerment and socio-economic development in South Africa. The findings contribute to the body of knowledge by identifying key themes, challenges, and best practices in entrepreneurship education for rural students.
DOI 10.36096/ijbes.v6i3.4932 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEGift Donga · Tendai Chimucheka
International Journal of Business Ecosystem & Strategy · 2024
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The world economy and ecology have undoubtedly been impacted by the coronavirus disease (COVID-19) epidemic. Female-owned Micro and Small Enterprises (MSEs), particularly those operating in marginalised rural economies, are major victims of the COVID-19 outbreak, mostly due to their restricted usage of digital technologies. Digitalisation thus opens up new opportunities for rural women owned MSEs and can help them remain competitive. The study aims to explore COVID-19 pandemic digitisation lessons for rural women owned micro-and small-enterprises. Even though the literature on Women Entrepreneurship is well covered, to the best of our knowledge, the intersection between rural women entrepreneurship and digitisation remains largely unexplored, particularly in African economies. A qualitative approach using personal insights to provide COVID-19 pandemic digitisation lessons for women owned MSEs was used to guide the collection and analysis of the data. The data were collected from a purposive sample of seven women entrepreneurs operating MSEs in the Raymond Mhlaba Local Municipality located in South Africa’s Eastern Cape Province and analysed through thematic analysis. The results highlight the critical importance of incorporating digital technology into business operations, stressing the need to prioritize data security, adopting a mobile-first approach, recognising the significance of an online presence, and innovatively developing digital or digitally enhanced offerings. The study's insights provide data-informed insights, as we continue to advocate for inclusive and effective responses to crises such as the COVID-19 pandemic. For rural women owned MSEs in South Africa, it is clear that digital platforms have been helpful, and while digitalization alone is insufficient, this research can inform the recovery strategies and policies needed after the pandemic.
Key words: COVID-19, digitization, micro-and small enterprise, rural women entrepreneurs
DOI 10.36096/ijbes.v6i3.4942 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEGodfrey Maake
International Journal of Business Ecosystem & Strategy · 2024
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Motivation is a critical factor that impacts the performance of both employees and organisations. Consequently, it is imperative that supervisors and management ascertain the motivating factors that significantly influence employee performance. The motivation levels of administrative employees were assessed in this study to determine the factors that influence them. The current study is focused on evaluating the motivational level of administrative employees and determining the sequence in which these motivational factors are ranked by administrative employees in the same department. A quantitative research methodology was implemented. An adapted questionnaire was implemented to implement a survey research design. The sample was comprised of 150 administrative employees from a total of 463 employees. The non-probability convenience sampling method was employed to select the respondents for this study. The motivational level of administrative personnel was analysed using descriptive statistics. The study's primary findings indicated that employees were most motivated by job security, job responsibility, goal setting, working conditions, leadership, feedback, salary, and job characteristics. The following was also determined: the most significant motivational factors for employees were ranked in the following order: leadership (1), salary (2), training and development (3), job security (4), feedback (5), rewards (6), working conditions (7), the opportunity for advancement (8), recognition and appreciation (9), job characteristics (10), job responsibility (11), performance appraisal (12), and goal setting 13.
DOI 10.36096/ijbes.v6i3.4971 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEAlouis Chilunjika
International Journal of Business Ecosystem & Strategy · 2024
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Over the years public institutions have faced problems relating to the unprofessional property asset management due the continued usage of the archaic paper-based property management systems which have compromised the pristine property management efforts of public institutions. It is against this backdrop that the study examines the key drivers as well as the prospects for adopting the IEPMS in public sector property management institutions in Zimbabwe’s Harare province. The study being qualitative, relied on the interpretivism research philosophy was hinged on the Information Systems Success model as its theoretical framework. The study established that the public sector in the Harare province relies on the paper based, traditionalized property management practice that is fragmented. The absence of an up-to-date property asset register for all state properties, the need to address corruption, state property theft and embezzlement of state funds as well as the need to adhere with international best practices were the key drivers for the need to adopt the IEPMS. This enhances dependability, saves time, money and improves on professional property management and service delivery. The study recommends the need to seriously embrace digitalization through the adoption and operationalization of an IEPMS which is efficient and enhances accountability and transparency.
DOI 10.36096/ijbes.v6i3.5010 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEBlessing Takawira · David Pooe
International Journal of Business Ecosystem & Strategy · 2024
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The inclusion of small and medium-sized pharmaceutical companies from developing countries in global supply chains is essential for the expansion and durability of the worldwide pharmaceutical sector. South Africa, with its rapidly growing pharmaceutical industry, is leading the way in this process of integration. It provides a distinct case study of the difficulties and advantages that small and medium-sized enterprises face in the pharmaceutical sector. This study seeks to conduct a systematic analysis of the current literature about the obstacles and possibilities encountered by small and medium-sized pharmaceutical companies in South Africa as they strive to become part of global supply chains. The objective is to offer a thorough summary of the existing research in this field. This study utilised the PRISMA systematic literature review approach to evaluate 26 peer-reviewed papers and academic publications from the Scopus database that are pertinent to pharmaceutical small and medium-sized enterprises (SMEs) in South Africa. The data were extracted using Atlas-ti, which facilitated a thematic analysis to identify and categorise the primary difficulties and opportunities faced by these firms. The assessment has found four main obstacles: regulatory impediments, budgetary limitations, operational and logistical concerns, and market rivalry. On the other hand, there were also important prospects identified, such as the possibility for expanding the market, developments in technology, initiatives to promote sustainability, and the development of collaborative networks. These findings emphasise the complex and diverse ways in which small and medium-sized enterprises (SMEs) become part of global supply chains. They illustrate the obstacles and opportunities that SMEs encounter in their efforts to succeed. Pharmaceutical small and medium-sized enterprises (SMEs) in South Africa encounter a range of intricate obstacles as they strive to integrate into the global supply chain. However, they also have multiple chances to utilise growth and gain a competitive edge. Effectively managing these difficulties and possibilities is crucial for their incorporation into worldwide markets. This study enhances the scholarly discussion on the integration of global supply chains by conducting a detailed investigation of small and medium-sized pharmaceutical companies in the context of a developing country. This study provides valuable insights into the unique problems and possibilities faced by these businesses, which can be used to guide future research and develop practical strategies to enhance global integration.
DOI 10.36096/ijbes.v6i3.5063 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEKnowledge Shumba · Patrick Ebewo · Elona N Ndlovu
International Journal of Business Ecosystem & Strategy · 2024
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MSMEs are widely regarded as important building blocks for economic prosperity and broader social well-being for both developed and developing nations. However, MSMEs face several challenges that impede their ability to fully provide the much-needed boost to the socio-economic development of countries. Tourism MSMEs are often significantly impacted by crises that include economic downturns, natural disasters, and public health emergencies that destroy infrastructure and affect human movement, notably the outbreak of pandemics and epidemics. The Covid-19 pandemic altered every business operation across the globe. This was mainly because the pandemic was new and no reference case for the Covid-19 crisis existed in living memory. As such the survival of all businesses was at high risk, particularly, the tourism MSMEs in South Africa. The industry’s operations were severely affected by the restrictions imposed by the government of South Africa especially in the year 2020 and 2021. Despite operating their businesses in a crisis, the tourism MSMEs entrepreneurs exhibited resilience as they navigated the pandemic, through being agile, adaptive, and exploring new opportunities of operating and utilising government support. It is in this regard that gaining a deeper understanding of the resilience strategies that were employed by the tourism MSMEs during and strategies being employed during post Covid-19 pandemic crisis is of paramount significance. The study adopted qualitative interpretivist approach through document analysis. Collected data was analysed using the ATLAS.ti.software. The study concludes that even though the Covid-19 had some devastating effects on the MSMEs tourism entrepreneurs, that are still being felt now, it forced the entrepreneurs to adapt and be innovative. It is in this regard that the study concludes that the identified strategies are very vital for the survival of the effects of the Covid-19 pandemic. The study also concludes that the tourism MSMEs entrepreneurs became more resilient to the pandemic as it progressed hence, they implemented the identified strategies revealed by the study findings.
DOI 10.36096/ijbes.v6i3.5111 Crossref citations1 OpenAlex citations
JOURNAL ARTICLENtokozo Xaba · Ajay Kumar Mishra
International Journal of Business Ecosystem & Strategy · 2024
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Climate change is characterised by long-term changes in typical weather patterns, which can span from several decades to millions of years. Variations in temperature, precipitation, and other climatic factors are among the variables often used to quantify or qualify climate change. Most scholars recognize droughts and floods as two prominent consequences of climate change. Hence, the utilisation of climate change indicators such as periods of drought and heavy rainfall is of utmost importance. U. This study aimed at assessing patterns of dry and wet spell implications in the Central and Northern regions of eThekwini district municipality using historical climate data (1990–2022) on precipitation and temperatures (maximum and minimum) to determine the frequency, intensity, and duration of dry spells and wet spells. The findings revealed that the Central Region had almost double the rainfall compared to the Northern Region, which is particularly concerning since elevated levels of precipitation during a period of heightened moisture can result in the occurrence of floods, landslides, and an augmented supply of water. Frequent dry spells, indicative of severe drought, primarily affect the Northern region, posing a challenge to communities through water scarcity, agricultural losses, and hunger. Citizens of these areas are projected to be more vulnerable to extreme weather events; therefore, the need for a profound understanding of dry and wet spells and their socio-economic ramifications is evident. As communities worldwide grapple with the consequences of these climatic fluctuations, academic inquiry is essential to providing guidance for effective policy formulation, disaster management, and sustainable development.
DOI 10.36096/ijbes.v6i3.5150 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEBukelwa Mbinda · Sam Erevbenagie Usadolo · Itumeleng Judith Maome
International Journal of Business Ecosystem & Strategy · 2024
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This study examines the efficacy of using smartphones for teaching and learning in higher education, with a particular emphasis on undergraduates and blended learning. It is vital to investigate how cellphones, favored by Generation Z and Millennials, might improve academic achievement because the COVID-19 epidemic required a change from traditional teaching approaches to accommodate remote and online learning. The scholarly article explores smartphones' potential as an effective teaching and learning aid by conducting a theoretical investigation. Understanding how these tools can promote learning outcomes is crucial given the prevalence of smartphones and our escalating reliance on digital technologies. This systematic literature review aims to shed light on the potential benefits and challenges associated with integrating smartphones into the educational process for undergraduate students within the Higher Institutional learning environment of the University of Technology (UoT). Drawing upon peer-reviewed articles and studies published from early 2020 to the present, the review critically examines the advantages and drawbacks of smartphone usage, investigates undergraduate preferences, and assesses the implications for teaching and learning methodologies. The findings of this study provide valuable insights into the efficacy of smartphones in enhancing teaching and learning outcomes, emphasizing their positive impact on student engagement, academic achievement, and overall satisfaction within blended learning environments. The review offers practical recommendations for educators to promote greater student engagement by prioritizing individual needs and leveraging digital resources to foster creativity and innovation.
DOI 10.36096/ijbes.v6i3.5173 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEItumeleng Maome · Sam Erevbenagie Usadolo · Bukelwa Mbinda
International Journal of Business Ecosystem & Strategy · 2024
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The Covid-19 pandemic has accelerated the shift to online learning, leading to significant changes in higher education institutions in South Africa and across the world. The importance of online learning has increased, and institutions are now challenged with providing a high quality, adaptable, and accessible education in a digital setting. In order to fully embrace online teaching and learning, this demands institutions to make investments in digital infrastructure and reevaluate pedagogical practices. In this literature review paper, we use PRISMA methodology to examine the discipline of online teaching and learning, the strategies used by universities during the epidemic, and the online teaching and learning strategies used in the post pandemic period. We explore how the Covid-19 epidemic has altered the online learning environment in South African higher education institutions in the post pandemic period. The review results established that in order to provide high-quality education to students across the country, South African higher education institutions need to make a flexible and accessible education, rethink pedagogical methodologies, and implement best practices in online learning. We recommend that higher institutions, policymakers, and stakeholders must work together to ensure that online learning remains a viable and successful modality of instruction in the post-Covid-19 era.
DOI 10.36096/ijbes.v6i3.5183 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEItumeleng Maome · Robert Walter Dumisani Zondo
International Journal of Business Ecosystem & Strategy · 2024
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Organisations all over the world are increasingly adopting Corporate Social Responsibility (CSR) as a strategic not only for improving their brand image but also making a meaningful contribution to the welfare of society. This trend includes incorporating socially responsible aspects into marketing strategies, resulting in goods and services that benefit the community at large. Small and Medium Enterprises (SMEs) play an important role in this framework, as they contribute significantly to both social and economic growth. Using a quantitative methodology, this study examines the experiences of a manufacturing organisation in the eThekwini District Municipality of KwaZulu-Natal that has included CSR into its marketing strategies. The analysis employs the Ordinary Least Squares (OLS) method, with data evaluated using the Statistical Package for Social Sciences (SPSS). This study collects and analyses pre- and post-CSR implementation quarterly data on sales performance and customer retention. The empirical findings offer a multifaceted picture of the impact of CSR on marketing performance. Contrary to assertions, that there appears to be a substantial relationship between customer retention rates and marketing performance following CSR implementation. Interestingly, the study discovers an inverse association between sales volumes and marketing performance, implying that a rise in sales does not always result in improved marketing results for the organisation in question. This unexpected consequence shows the intricate interplay between CSR programmes and marketing outcomes, providing useful insights for businesses, particularly those in the South African manufacturing sector, attempting to negotiate the complexities of CSR-driven marketing strategies. This study contributes to a better understanding of how CSR efforts can be strategically integrated with marketing goals to promote both social well-being and business success.
DOI 10.36096/ijbes.v6i3.5200 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEPhilani Khumalo · Robert Walter Dumisani Zondo
International Journal of Business Ecosystem & Strategy · 2024
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Organisations are in the midst of cultural change and transformation. Thus, the global market demands that they remain competitive, flexible and relevant in order to adequately react to culturally diverse changes in their human resources. This sentiment describes the importance of cultural diversity in organisations. Hence, this study examines the significant of cultural diversity on business performance in the automotive parts manufacturing organisations in South Africa. The study was quantitative in design, with the participation of middle-level managers in two large automotive parts manufacturing organisations in the eThekwini District Municipality in KwaZulu-Natal (in South Africa). Of the 168 individuals identified for participation, 118 participated in the study, representing a 70.2 per cent response rate. Descriptive and t-tests, using the Statistical Package for the Social Sciences (SPSS), were used to analyse data. Study results indicate that a culturally diverse workforce is associated with greater organisational performance, improved strategic decision-making and innovation. The original value of this study is its essence in providing opportunities and challenges of cultural diversity on business performance in the parts manufacturing organisations in South Africa.
DOI 10.36096/ijbes.v6i3.5220 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEChulumanco Mgweba · Veena Parboo Rawjee · Paulene Naidoo
International Journal of Business Ecosystem & Strategy · 2024
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Competitive intelligence strategies are employed by higher education institutions to assist with student recruitment. These competitive intelligence (CI) strategies help maintain or increase market share in education. Utilising competitive intelligence is crucial for firms in competitive markets, assisting in strategic planning and execution. Higher education organisations can benefit from CI to make informed decisions and develop strategic goals. The competition between selected public universities that reside in the same town has resulted in devising competitive strategies to attract grade 12 students with effective and innovative student recruitment strategies. The study sought to examine how competitive intelligence is used as a strategy to promote student recruitment at selected public universities. The study adopted a quantitative research approach where 234 first-time entering university students were used as key informants. To collect data, a questionnaire was used and is attached. It was discovered that both institutions utilised similar strategies to recruit students. Results reveal that the selected public universities employ traditional and technology-based strategies for student recruitment, relying on past success rather than a standardised approach based on competitive intelligence. Further research is needed to evaluate the effectiveness of competitive intelligence strategies in student recruitment, aiming to promote diverse communication needs among current and potential students.
DOI 10.36096/ijbes.v6i3.5236 Crossref citations6 OpenAlex citations
JOURNAL ARTICLEBanele Dlamini
International Journal of Business Ecosystem & Strategy · 2024
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This paper aimed to systematically review the literature on management accounting research among small businesses in emerging economies. The study analysed 69 management accounting survey articles on small businesses that were published between 2013 and 2023 using a database-driven search strategy. This analysis synthesised the results into five themes: utilisation of management accounting, factors affecting its use, and its effects on firm performance. It further identified a theme in the management accounting frameworks developed for SMEs in emerging economies as well as the role of government in supporting the implementation of MAPs among SMEs. This study found that general SMEs in developing countries are low adopters of management accounting; those that are using MAPs widely apply the traditional systems. In addition, the study noted that the usage of MAPs is influenced by numerous factors that are similar in different countries. The present view indicates that there is limited research on models or frameworks that have been developed to improve the easy application of management accounting in SMEs. There is a need for more research to be conducted on providing solutions to the low adoption level and how the barriers to the application of MAPs can be overcome by SMEs in emerging economies, instead of just identifying the constraints.
DOI 10.36096/ijbes.v6i3.5251 Crossref citations1 OpenAlex citations
JOURNAL ARTICLENonophela Buhle Mvakwendlu · Robert Walter Dumisani Zondo
International Journal of Business Ecosystem & Strategy · 2024
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Small and Medium sized Enterprises (SMEs) are regarded as a vital business sector in the South African economy. They elevate employment, reduce poverty, and increase the overall economic growth of any country. It is essential that SMEs should develop and grow. In ensuring their survival and growth, SMEs must be flexible and agile in every growth stage. Thus, Corporate Social Responsibility (CSR) is one of the strategic tools for business survival and growth. CSR is when organisations act responsibly and ethically towards society, the environment and other stakeholders, to maximise positive impact not just for profit. It is expected that the implementation of CSR can enhance the performance of SMEs. Consequently, the study assesses CSR practices applied by SMEs in the eThekwini Metropolitan Area. The study was quantitative in nature. It targeted 120 SME owners in the automotive manufacturing sector of the eThekwini Metropolitan Area. Data collected from 110 SME owners was analysed using version 27 of the Statistical Package for Social Sciences (SPSS). The results established that business performance increases when SME organisations support community, particularly when there is employee involvement in such support activities. Hence, the original value of this study is in its approach in uncovering the perceptions and involvement of SMEs operating in the automotive manufacturing sector in the eThekwini Metropolitan Area in KwaZulu-Natal (in South Africa) on their CSR practices.
DOI 10.36096/ijbes.v6i3.5290 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEGodfrey Mpungose · Lawrence Mpele Lekhanya · Emem O. Anwana
International Journal of Business Ecosystem & Strategy · 2024
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The Covid-19 crisis has disrupted businesses of Small, Medium and Micro Enterprises (SMMEs) globally, particularly in rural areas such as KwaZulu-Natal (KZN), South Africa. This study investigated the social media marketing strategies adopted by rural SMMEs to survive and grow during the Covid-19 crisis. Furthermore, it aims to recommend the social media marketing strategies that can be used by SMMEs as a critical tool for their survival and grow during the Covid-19 crisis in rural KZN. The quantitative design was adopted, and data was collected from 374 rural SMMEs in KZN by a closed-ended 5-point Likert scale questionnaire. The collected data was analysed by means of statistical social sciences software 27.0. Data was analyzed using descriptive statistics, factor analysis, and correlation analysis to identify the determinants of social media strategies and its impact on business performance. Key findings include a significant positive relationship between creating awareness of products and services and increased sales, where r = 0.708, p <0.01 and a significant correlation between customers’ needs and complaints and use of social media to retain customers, where r =0.653, p < 0.001. Recommendations suggested that rural SMMEs must gain technical competencies to use social media marketing strategies to gain competitive advantage to sustain their businesses during the Covid-19 crisis.
DOI 10.36096/ijbes.v6i3.5301 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEJ.T. Mbatha · Alan B. Buthelezi · Oluwatoyin Ayodele Ajani
International Journal of Business Ecosystem & Strategy · 2024
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This qualitative research article examines the challenges faced by campus managers in managing educational resources within a Technical Vocational Education and Training (TVET) college in KwaZulu-Natal (KZN), South Africa. The study aims to inform and enhance resource management practices in similar educational settings by exploring the real-life experiences of campus managers. Specifically, the research focuses on understanding the challenges encountered by campus managers in their role of managing educational resources at a TVET college. The study adopts an interpretive paradigm and utilises thematic data analysis to analyse the perspectives of three campus managers from distinct campuses within a single TVET college. Participants were purposively selected, and semi-structured interviews were conducted to collect data. In adherence to COVID-19 regulations, interviews were facilitated through the Zoom platform to ensure social distancing. Thematic data analysis was employed to identify recurring themes and patterns within the data generated from the participants' responses. The findings reveal several challenges campus managers face, including prolonged and stringent procurement processes, inadequate supply of educational resources, financial constraints, and suboptimal maintenance of educational facilities.
DOI 10.36096/ijbes.v6i3.5320 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEDwikky Sunu Prayogo · Astri Ghina
International Journal of Business Ecosystem & Strategy · 2024
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Population growth and changes in consumer demographics over time require fast moving consumer goods or FMCG company that produce consumer goods to keep innovating. Food market was forecasted to continuously increase between 2024 and 2029 by in total 85.1 million U.S Dollars while beauty and personal care segment projected to reach 10.89 billion U.S Dollars revenue by 2028. Product innovations that are carried out have to conform to regulatory provisions while also meet the required efficacy, quality and safety of the product. The process of fulfilling product compliance can be improved by utilizing technology through digital application. Creation of a digital application have to consider the usability aspect of the user. Design thinking is a method that has been widely used to create a product with human-centered approach and prioritizing the user aspect. Digital application created using a design thinking approach will be easy to use and improve the product compliance process so that companies can have competitive edge compared to competitors. This research is qualitative research that uses study case with design thinking approach. The data was collected by interview method and supplemented by observation method. Informant was five employees that involved in fulfillment of product compliance. Design thinking in this research includes 5 phases, namely empathize, define, ideation, prototype, test. These phases help map problems and formulate ideas to be made into functions or features. Based on the results of the analysis and exploration of ideas, a medium fidelity prototype application was produced which has 4 main menus integrated with 1 technical documentation system. The resulting prototype was tested using the system usability scale and obtained a score of 73.9 and usability rating of 26.6 out of 40 with both grade B-. Further research is expected in refining the prototype and further evaluation on the impact toward product compliance’s business process.
DOI 10.36096/ijbes.v6i3.5580 Crossref citations0 OpenAlex citations