Research collection
19 publications
JOURNAL ARTICLEUwimbabazi, Beneconcille · Amolo, Amolo Elvis Juma
International Journal of Finance & Banking Studies · 2025
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Seed potato farming projects are essential for increasing agricultural productivity, strengthening food security, and supporting rural livelihoods in Rwanda. However, their performance is often affected by internal organizational culture challenges such as weak communication, limited accountability, unresolved conflicts, and low employee motivation. This study examined the influence of key organizational culture aspects—communication, accountability, conflict resolution, and employee motivation—on the performance of seed potato farming projects in Rwanda. The study was guided by Organizational Culture Theory and Systems Theory and employed both descriptive and correlational research designs. The target population consisted of 420 individuals, including project managers, agronomy staff, field operations personnel, administrative staff, and smallholder farmers involved in the RAB potato seed multiplication project. A sample of 230 respondents was selected using appropriate sampling techniques. Data were collected through questionnaires, interviews, and document review. A pilot test involving 23 respondents was conducted to assess the consistency of the research instruments. The obtained results show a Cronbach’s Alpha value of 0.78, confirming reliability, and a CVI of 0.82, which exceeds the acceptable threshold for validity, meaning the research instruments were both dependable and appropriate for accurately measuring the study variables. Only items with a Content Validity Index (CVI) of at least 0.70 were retained. Data were analyzed using descriptive statistics, correlation, and regression analysis with SPSS version 28 at a significance level of 0.05.
DOI 10.20525/ijfbs.v14i4.4776N/A Crossref citations0 OpenAlex citations
JOURNAL ARTICLERegis Misheal Muchowe · Ashnee Rajlal · Anos Chitamba
International Journal of Business Ecosystem & Strategy · 2025
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Investigations into establishing a framework for incentivising non-academic personnel in universities have been scarce. The research sought to establish a paradigm for motivating non-academic personnel in institutions. The study was informed by Herzberg’s two-factor theory and Adams’ equitable theory of motivation. The research employed a quantitative methodology, wherein a sample of 216 non-academic personnel at the Zimbabwe Open University filled out closed-ended questionnaires. Data analysis was conducted with SPSS version 30.0. The resulting framework details the obstacles, intrinsic motivators, extrinsic motivators, and performance outcomes of university non-academic personnel. The report advises colleges to utilise the framework to create motivational programs for non-academic personnel.
DOI 10.36096/ijbes.v7i5.9450 Crossref citations0 OpenAlex citations
JOURNAL ARTICLERobert Walter Dumisani Zondo
International Journal of Business Ecosystem & Strategy · 2025
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In South Africa, productivity is crucial for individual livelihoods and business performance. A workplace that fosters employee engagement and participation is a means to cultivate an environment that attracts motivated teams for enhanced productivity. This perspective supports the notion of employee engagement. This study investigates the impact of employee engagement on enhancing labour productivity in South African automobile parts manufacturing firms. Employee involvement denotes the degree of commitment and participation that employee exhibits towards their organisation. The study goals were fulfilled by analysing the production and associated experiences of the automobile parts manufacturing organisation that implemented an employee involvement strategy to enhance labour productivity. The corporation functions within the eThekwini Municipality in the KwaZulu-Natal region of South Africa. The study was conducted by gathering pre- and post-quarterly data on absenteeism, spoilage, and attained production targets. Nevertheless, findings indicate that the employee participation ideology lacks the capacity to enhance labour productivity within the automobile parts manufacturing sector in South Africa. There is no correlation between absenteeism and spoiling rates, nor with the production standards attained, in connection to labour productivity following the implementation of the employee involvement strategy. This study reveals the advantages and disadvantages of employee engagement on labour productivity within automobile parts manufacturing firms in South Africa.
DOI 10.36096/ijbes.v7i5.10170 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEI Gede Aryana Mahayasa · Budiyanto · Suhermin
International Journal of Research in Business and Social Science · 2025
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This paper examines how organizational culture and transformational leadership directly and indirectly affect employee performance through organizational citizenship behavior (OCB) within Lembaga Perkreditan Desa (LPD) or Village Credit Institutions in Buleleng Regency, Bali. It also clarifies how social exchange processes underpin these relationships in a community-based finance setting. A hybrid analytic method combining instrument pretesting, measurement-model evaluation, and variance-based structural equation modeling with mediation testing was employed. Primary survey data were collected from 88 staff-level employees across nine sub-districts over a six-month field period. The findings reveal that supportive culture significantly increases OCB and performance while transformational leadership enhances OCB but has no direct effect on performance. OCB improves performance and mediates both the culture–performance and leadership–performance links. Practically, LPD leaders should treat OCB as a performance lever, engaging staff in decision-making, recognizing discretionary effort, and aligning incentives, resources, and routines. Strengthening collectivist culture, long-term orientation, fair gender norms, and adaptive rules will help ensure that extra-role behaviors consistently translate into measurable performance outcomes
DOI 10.20525/ijrbs.v14i7.45070 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMd. Mustain Imtiaz · Nazia Bushra
International Journal of Finance & Banking Studies · 2025
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Employee promotion in State-Owned Commercial Bank (SOCB) and Private Commercial Bank (PCB) depends on Key Determining Factors (KDF). The study aims to identify these factors. The objective is to compare the impact of KDF on employee promotion between SOCB and PCB. The study finds that Education, Qualifications, Job performance and Skills do not impact promotion in SOCB, whereas Experiences, Tenures, Work ethics and Dependability determine employee promotion in PCB. Social relationships and interpersonal relationships both influence employee promotion at PCB. Bias and Favouritism exist from a certain level in SOCB, whereas the study unveils a strong presence of Bias and Favouritism in PCB. There is no presence of Age, Gender and Ethnicity in employee promotion in SOCB, while PCB experienced a mixed influence of Age, Gender and Ethnicity on employee promotion. While there is no influence of Union Status, Firm Size on employee promotion in PCB, an indirect influence on employee promotion has been observed in this study. Luck and External factors both influence employee promotion in SOCB and PCB. Seniority is maintained up to a certain level in SOCB, after that, both merit and seniority is considered whereas performance plays a pivotal role in employee promotion in PCB.
DOI 10.20525/ijfbs.v14i3.43890 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEFana Anthony Ngomane · Joseph Mudau · Bernard Karabo Sebake
International Journal of Research in Business and Social Science · 2025
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Employee turnover is a significant issue for organizations worldwide, affecting stability, productivity, and innovation. In South Africa, public service departments face challenges in retaining qualified personnel as they migrate to higher-paying jobs. The study aims to investigate factors contributing to high turnover of Heads of Department or Accounting Officers within the Department of Economic Development and Tourism (DEDT) in Mpumalanga Province. In order to gather information from a sample of 67 employees and to propose empirically supported strategies to lower employee turnover, increase retention, and boost organisational effectiveness, the study used qualitative research methodology, interviews, and semi-structured interviews. Main findings of the study demonstrate that (i) employees are leaving due to negative factors within the department and short-term employment contracts (ii) employees with limited skills or experience being placed in key positions, further contributing to dissatisfaction and high turnover (iii)due to a lack of attention to addressing employee turnover, the department suffers from low morale, poor service delivery, and negative public perception, ultimately impacting the organization's performance. The findings are recommended for sharing with the Department of Economic Development and Tourism and other government departments in South Africa as it could provide a reliable approach of dealing with staff turnover throughout the public sector.
DOI 10.20525/ijrbs.v14i6.42920 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEBiyela Siphelele · Rajlal Ashnee · Anos Chitamba
International Journal of Research in Business and Social Science · 2025
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The mining sector is vital for economic growth, yet it encounters considerable workforce challenges, such as hazardous working conditions, fluctuating job security, and low levels of employee motivation. This study investigates the motivation strategies implemented by Tronox KZN Sands to tackle these issues, offering insights that can be beneficial for the broader mining industry. Utilizing Herzberg’s Two-Factor Theory as a foundation, the study assesses the effects of intrinsic and extrinsic motivators, leadership, and organizational culture on employee engagement and productivity. A quantitative methodology was adopted, with data collected from 100 employees at Tronox KZN Sands. The findings indicate that concerns regarding job security, limited recognition, and insufficient financial incentives notably affect motivation levels. The study emphasizes that while hygiene factors, such as workplace safety and equitable compensation, are critical for preventing dissatisfaction, motivators—including career development opportunities and recognition programs—are essential for enhancing engagement and performance. Additionally, the COVID-19 pandemic has intensified workforce challenges, highlighting the necessity for adaptive motivation strategies. The research advocates for a balanced approach that integrates both hygiene factors and motivators to maintain employee commitment. Recommendations include enhancing financial incentives, establishing structured career development initiatives, and promoting a culture of recognition and empowerment. Furthermore, organizations should emphasize transparent communication and workforce stability to alleviate uncertainty and improve job satisfaction. These insights offer practical guidance for stakeholders in the mining sector aiming to formulate effective motivation strategies to enhance workforce productivity and retention.
DOI 10.20525/ijrbs.v14i5.41240 Crossref citations0 OpenAlex citations
JOURNAL ARTICLERifqi Ahmaddzun Nadhor · Sri Palupi Prabandari · Desi Tri Kurniawati
International Journal of Research in Business and Social Science · 2025
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This study investigates the impact of Information Technology (IT) and Organizational Culture on Employee Performance, with Job Satisfaction as a mediating variable, and Task-Technology Fit as a moderating factor. Conducted in the context of the Direktorat Jenderal Perbendaharaan (DJPB) in East Java, the study analyzes the relationships between these variables and their collective influence on employee performance. Data was collected from 297 employees using an online questionnaire, with a quantitative approach based on Structural Equation Modeling (SEM) for data analysis. The study finds that both IT and Organizational Culture significantly enhance Employee Performance, with Job Satisfaction mediating these effects. Additionally, Task-Technology Fit moderates the relationship between IT and Employee Performance, as well as between Organizational Culture and Employee Performance. The study emphasizes the importance of aligning technology with tasks and fostering a positive organizational culture to enhance job satisfaction, which in turn boosts employee performance. The results contribute to the understanding of how IT, Organizational Culture, Job Satisfaction, and Task-Technology Fit interrelate to influence performance, providing practical implications for improving human resource management and operational efficiency in public sector organizations.
DOI 10.20525/ijrbs.v14i5.42671 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEDaniel Alfianto · Desi Tri Kurniawati · Sri Palupi Prabandari
International Journal of Research in Business and Social Science · 2025
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This study aims to analyse the influence of vigour and competitiveness on employee performance by considering the mediating role of involvement balance and the moderating role of employee intrapreneurship. A quantitative approach was used in this study, with data collected through questionnaires distributed to 258 employees in the Consumer Credit Business Division of PT Bank Central Asia, TBK (BCA). The sampling technique applied was a saturated sample, where all members of the population who met the research criteria became respondents. Data analysis was performed using the Structural Equation Modelling (SEM) method applied through the Partial Least Squares (PLS) technique. The results of the study indicate that vigour has a positive and significant effect on employee performance, and the same applies to competitiveness. In addition, this study also found that involvement balance acts as a mediating variable that connects the influence between vigour and employee performance, as well as between competitiveness and employee performance. Meanwhile, employee intrapreneurship was found to moderate the relationship between vigour and employee performance, but did not have a significant effect on the relationship between competitiveness and employee performance. Based on the results of this study, it is recommended that the management of the Consumer Credit Business Division of PT Bank Central Asia, TBK (BCA) develop programs that support the improvement of employee vigour and competitiveness, as well as support their involvement in innovation to improve overall performance.
DOI 10.20525/ijrbs.v14i5.42700 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEGodfrey Maake
International Journal of Research in Business and Social Science · 2025
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This study examines employees' perceptions regarding employment relationships, work engagement (WE), and performance management systems (PMS) within specific South African National Departments. This subject has not been thoroughly investigated in prior research within a comparable context. Despite extensive research on PMS, employment relationships, and WE, there remains a notable gap in comprehending employees' perceptions of these elements within the chosen South African National departments. This research aims to address the existing gap and provide a thorough understanding of these important aspects. This research is of significant importance and urgency. The research employed quantitative and cross-sectional designs. This study included 400 administrative employees, who were purposively selected from a population of 10,660. The research focused on employees at job levels 1 to 12, specifically those who were permanently employed and possessed a minimum of five years of experience within the department. A structured questionnaire was utilised as the primary instrument for data collection, comprising closed-ended questions. Descriptive statistics were conducted using SPSS to evaluate the reliability of the measurement instrument. The study results revealed mixed perceptions among respondents; nonetheless, there is a predominantly positive view regarding compliance, fairness, good faith, and truth within the selected government departments. The study indicated that respondents exhibited a notably positive perception of vigour, dedication, and absorption in their work. A moderate positive perception was noted regarding the understanding of PMS, PMS alignment, and the focus on performance management. This study presents practical implications, emphasising the importance for managers to prioritise employee attitudes towards the performance management system (PMS), alignment of performance management, organisational culture, and the employee performance review process, rather than solely comprehending the PMS process itself.
DOI 10.20525/ijrbs.v14i4.42121 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEBiyela Siphelele · Rajlal Ashnee · Anos Chitamba
International Journal of Business Ecosystem & Strategy · 2025
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Job security and employee motivation are crucial factors that contribute to organizational stability, productivity, and overall success. This study explores the relationship between job security and employee motivation at Tronox KZN Sands, a mining and mineral processing company based in South Africa. Utilizing Social Exchange Theory (SET) as a theoretical framework, the research examines how perceptions of the workplace influence levels of commitment and job satisfaction among employees. Employing a quantitative research methodology, data was gathered from 100 employees through a structured questionnaire, with statistical analysis conducted using SPSS 30 software. It was noted that job uncertainty often arises from economic downturns, industry fluctuations, and organizational restructuring, which can result in diminished motivation and job satisfaction among employees. Additionally, the study identifies demographic variations in perceptions of job security, revealing that younger employees typically express greater concern about job stability compared to their older counterparts. Factors such as workplace support, transparent communication, and opportunities for career development significantly influence the interplay between job safety and employee motivation. Effective communication regarding job stability, investment in employee career advancement, and the promotion of a supportive work environment are essential measures that organizations can adopt. Companies can enhance employee morale, reduce turnover rates, and improve overall organizational performance by prioritizing these strategies. The findings of this study contribute to the broader discourse on the relationship between human resources and workplace dynamics, offering practical insights for policymaking in South Africa's mining regions, as well as for manufacturers and management professionals.
DOI 10.36096/ijbes.v7i3.8162 Crossref citations2 OpenAlex citations
JOURNAL ARTICLERobert Walter Dumisani Zondo
International Journal of Business Ecosystem & Strategy · 2025
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The decline in labour productivity in the South African manufacturing industry is a course for concern. The majority of South Africans expect greater prosperity that can be achieved through greater employment and high productivity. Thus, the industrial sector turns to employees for innovative productivity improvement initiatives. This sentiment underpins the concept of employee engagement. Hence, this study examines the effectiveness of employee engagement for productivity improvement in the selected industrial packaging organisation in South Africa. Employee engagement is the degree of dedication and involvement an employee has towards his/her organisation. The study was quantitative in design and examined production and the related experiences of the industrial packaging organisation that have adopted an employee engagement strategy for productivity improvement. The Ordinary Least Squares (OLS) model, using the Statistical Package for Social Sciences (SPSS) was used to analyse data. The company operates in the eThekwini Municipality in KwaZulu-Natal province of South Africa. The study was achieved by collecting pre- and post-quarterly data for the Overall Equipment Effectiveness (OEE), spoilage rate and labour productivity. The results establish that employee engagement philosophy does not have a relationship with OEE and labour productivity. However, it has an influence on the rate of spoilage. The original value of this paper is its approach in uncovering strengths and weaknesses of employee engagement for productivity improvement in South Africa. This includes leadership engagement and the alignment of employee incentives with productivity goals.
DOI 10.36096/ijbes.v7i3.7870 Crossref citations0 OpenAlex citations
JOURNAL ARTICLETinaye Mahohoma · Mohini Harpal
International Journal of Business Ecosystem & Strategy · 2025
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This paper investigates how work-life balance affects job satisfaction and organisational commitment among academic and non-academic personnel in higher education institutions in KwaZulu-Natal, South Africa. Increasingly, in recent years, institutional pressures and professional expectations have come under fire for their influence on the well-being and motivation of university staff members. Though work-life balance affects job happiness and organisational commitment in the higher education sector concurrently, few empirical research in South Africa have looked at this in light of the worldwide movement towards employee health. Rooted on the interpretivist paradigm, this study uses a qualitative, descriptive approach. Ten academic and administrative staff members at the Richfield Institute of Graduates were interviewed semi-structured to gather data. Long working hours, administrative pressure, and lack of personal time were identified by the study to harm worker satisfaction and impair organisational commitment. Many of those who answered said they felt emotional tiredness and work-related stress, which led to lower motivation and performance. Employees showed more job satisfaction and greater emotional connection to the company where institutions encouraged flexible work policies, management assistance, and team-oriented workplace cultures. The research shows that a good work-life balance increases general well-being among employees as well as more organisational loyalty and drive. It advises universities to adopt unambiguous rules and support systems meant to enhance staff work-life integration. Inclusive settings that assist personnel holistically help to sustain human resource practices and improve institutional performance. This study adds to the larger conversation on human resource management in academia and provides useful ideas for university administrators, legislators, and HR experts trying to promote better working conditions in South Africa's higher education scene.
DOI 10.36096/ijbes.v7i3.8393 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEFiena Rasulia · Noermijati · Desi Tri Kurniawati
International Journal of Research in Business and Social Science · 2025
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This study aims to examine the impact of the hybrid working model on employee performance with the mediation of Remote Management and Effective Monitoring. Using a quantitative approach and a questionnaire, this research emphasizes how PT PLN (Persero) management manages distributed teams to work and perform effectively. The total population consists of 673 employees of PT PLN (Persero) across three divisions that implement the hybrid working model. The data analysis technique used is SEM (Structural Equation Modeling) PLS. The results indicate that the hybrid working model has a positive and significant effect on employee performance. The findings also show that remote management positively and significantly influences employee performance. In contrast, effective monitoring has a positive but insignificant impact on employee performance. The study's implications are expected to contribute to the improvement and refinement of the hybrid working model implementation within PT PLN (Persero).
DOI 10.20525/ijrbs.v14i3.41270 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEProtasia Prosper · Chacha Matoka · Charles Cleophace Ngirwa
International Journal of Research in Business and Social Science · 2025
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This study examines the role of training and development in enhancing work engagement and service quality in rural public health facilities in Tanzania. Grounded in Social Exchange Theory, Job Demands-Resources Theory, and the SERVQUAL model, the study adopts a positivist paradigm, a deductive approach, and a cross-sectional survey design. Data were collected from 285 respondents across 63 health centers and dispensaries using self-administered questionnaires. Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed for data analysis. The findings reveal that training and development significantly enhance work engagement, which in turn positively influences service quality. Furthermore, work engagement partially mediates the relationship between training and development and service quality, highlighting its pivotal role in translating employee development initiatives into improved service outcomes. These results underscore the importance of investing in training and development programs to foster employee work engagement and enhance service quality in rural health facilities. The study provides valuable insights for policymakers and healthcare administrators aiming to improve healthcare delivery in resource-constrained settings.
DOI 10.20525/ijrbs.v14i3.41472 Crossref citations3 OpenAlex citations
JOURNAL ARTICLENaves Navila · Desi Tri Kurniawati
International Journal of Research in Business and Social Science · 2025
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This study analyzes the influence of work environment and compensation on employee performance with job satisfaction as an intervening variable in Perumda Tirta Kanjuruhan, Malang Regency. Using the Structural Equation Model (SEM) approach based on Partial Least Square (PLS) on 411 respondents, the results showed that the work environment had a significant positive effect on performance and job satisfaction. Compensation had a negative effect on performance but positive on job satisfaction . Job satisfaction acts as a significant mediator between the work environment and compensation on performance. The dominant factors of the work environment included leadership fairness and communication between colleagues , while compensation was influenced by performance-based appreciation. These findings indicate that compensation injustice and mismatch of employee expectations are the causes of performance declines, even though job satisfaction is able to mediate these negative effects. Research recommends improvements to a holistic work environment (physical, psychological, social) and a transparent and performance-based compensation system to improve organizational productivity. The study contributes to the literature by clarifying the crucial role of job satisfaction as a mediator in work environment relationships, compensation, and employee performance.
DOI 10.20525/ijrbs.v14i3.42040 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEMakoma Molalathoko · Mamoloko Rachidi
International Journal of Research in Business and Social Science · 2025
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The significance of efficient human resource management for organisational sustainability cannot be overstated. Essential to efficient management is the retention of skilled staff to enhance production, achieved through rewards and perks. This study investigated the impact of rewards and bonuses on the motivation of allied health professionals in a public hospital. The study aimed to evaluate the nature of rewards and benefits offered, as well as their perceived motivational impact. A quantitative cross-sectional study design was employed. The study sample, encompassing the complete target group, consisted of 91 individuals. Participants were provided with self-administered questions. The findings indicated that the chosen hospital offers rewards and advantages that comply with national standards. Furthermore, a beneficial impact of rewards and benefits on motivation was demonstrated. According to Herzberg's theory, the findings indicated that the participants considered both hygiene and motivational aspects significant for motivation. Participants expressed that the absence of what they deemed essential characteristics was demoralising. The report advocates for a unified approach to elucidating policies and procedures pertaining to benefits and rewards. This study's managerial consequences necessitate the implementation of policies that employees comprehend and appreciate. The research enhances understanding of employee motivation within a public sector hospital context, where personnel frequently migrate to metropolitan regions.
DOI 10.20525/ijrbs.v14i3.41371 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEMahlako Mashu Mothema · Ntsieni Fitzgerald Ramasimu · Godfrey Maake
International Journal of Business Ecosystem & Strategy · 2025
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Administrative employees are essential in delivering services to both internal and external stakeholders. Their function is to facilitate the seamless execution of daily operations within the organisation. Meeting the needs of these employees fortifies professional relationships and improves employee retention. This study investigates the perception of job satisfaction among administrative employees in the South African public sector. The study employed a quantitative research approach with a cross-sectional design, examining 180 administrative employees selected from a total population of 1,150 employees. Descriptive statistics were utilised to fulfil the primary objectives of the research. The study identified three out of ten ranked factors that hinder job satisfaction: supervision, relationships with co-workers, and fringe benefits. The determinants of job satisfaction were prioritised in the following order: (1) Pay, (1) Recognition, (2) Nature of work, (3) Appreciation, (4) Supervision, (5) Promotion, (6) Relationship with co-workers, (8) Communication, (9) Fringe benefits, (10) Growth. The study demonstrated a positive correlation between years of service and job satisfaction, indicating that employees with longer tenure exhibit greater job satisfaction. This research contributes to the existing literature by identifying the factors that influence employee work satisfaction. The findings highlight particular opportunities for advancement in South African public sector management, especially concerning barriers to job satisfaction and factors influencing employee satisfaction. Based on the findings, South African public sector policymakers ought to formulate strategies aimed at enhancing supervision, communication, and career advancement opportunities. This study suggests the development of a job satisfaction framework specifically designed for South African public administration by management.
DOI 10.36096/ijbes.v7i2.7851 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEObianuju Okeke-Uzodike · Happiness Ifunanya Anusi
International Journal of Business Ecosystem & Strategy · 2025
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Organisations are experiencing significant transformations that necessitate modern strategies to maintain pace. Motivation has emerged as an essential element of the workplace for organisational success. Motivated employees are often more effective and productive in achieving corporate goals and objectives; nonetheless, this concept continues to pose a challenge for contemporary businesses. The research investigated the impact of motivation on staff efficiency and production inside a specific Fast-Moving Consumer Goods (FMCG) company in South Africa. Data were gathered through interviews utilising a non-probability quota sampling method from a sample of 11 people in a qualitative study. Thematic analysis was conducted on the data, facilitating the identification of patterns and the development of themes. The findings indicate that (i) the motivational strategies predominantly employed by the FMCG organisation pertain to the workplace environment, remuneration, well-being, and professional development; (ii) elements such as training and development, sense of belonging, equity and fairness, and career advancement significantly impact the efficiency and productivity of the study participants, with training and development being the most essential. Despite the beneficial effects of motivation, apprehensions arose regarding diverse training requirements and team management. The report advocates for a requirements assessment to identify and address skill deficiencies, prioritise good team management, cultivate a culture of continuous learning, and improve employee engagement through a sense of belonging, equity, justice, and career advancement. These proposals synchronise motivational tactics with organisational objectives, hence enhancing staff productivity and competitive edge. This study provides valuable insights into improving staff efficiency and productivity through motivation in the dynamic FMCG sector in South Africa, with extensive implications for managerial practices and employee engagement.
DOI 10.36096/ijbes.v7i1.7702 Crossref citations2 OpenAlex citations