CiteNScope — Scholarly Index & Analytics
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Research across participating journals · All insights follow your collection filters.

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OpenAlex coverage 100.0% · 262/262 recordsLast OpenAlex observation 21 Oct 2026, 07:23 UTC
PUBLICATIONS262In the selected collection
CROSSREF CITATIONS267262/262 with known counts
OPENALEX CITATIONS303262/262 with known counts
OPENALEX MEAN1.16Per article with a known count
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Output and reach

Publication activity alongside incoming citations.

Publication activity

Articles grouped by publication year

Publications

Hover over a year or focus the chart and use arrow keys to inspect values.

2026 is year to date. 0 undated publications excluded.

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Citations received

OpenAlex · year of the citing work

OpenAlex

Hover over a year or focus the chart and use arrow keys to inspect values.

2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

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Two perspectives on citations

Follow the research impact

Independent sources. Clear time scales.

Lifetime citations by publication year

Crossref and OpenAlex · separate totals for the same publication cohorts

Hover over a year or focus the chart and use arrow keys to inspect values.

Latest lifetime totals, grouped by the cited article’s year. These are not citations received in that year.

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Citations received each year

OpenAlex · incoming citation links grouped by citing-work year

OpenAlex

Hover over a year or focus the chart and use arrow keys to inspect values.

2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

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Annual history: 262/262 articles. Latest history observation: 2026-10-21T07:23:09.013386+00:00. Source totals are never added together.
Research side by side

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International Journal of Business Ecosystem & StrategyInternational Journal of Research in Business and Social Science

Publications

Articles by publication year

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Crossref citations

Latest lifetime totals · grouped by publication year

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OpenAlex citations

Latest lifetime totals · grouped by publication year

View data & coverage

OpenAlex · Citations received

By year of the citing work · 2017–2026

View data & coverage

2026 is year to date. Crossref and OpenAlex lifetime charts share a citation scale. Unknown observations appear as gaps; known zero stays zero. Annual receipts use available OpenAlex histories and may not sum to lifetime totals. 0 undated publications excluded from publication-year charts.

Full analytics report All distributions, publications, comparisons & data provenance
262 MATCHING PUBLICATIONSExplore results →Export CSV ↓
INDEXED PUBLICATIONS262
CROSSREF CITATIONS267
CROSSREF · CITED PUBLICATIONS40.8%
CROSSREF · MEAN CITATIONS1.02

Crossref citation coverage: 262 / 262 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

OpenAlex / Separate citation source

A broader view of this research

DOI-matched OpenAlex observations for the same selected publications. These counts are separate from Crossref and are never added together.

OPENALEX CITATIONS303
DOI MATCH COVERAGE100.0%262 / 262 publications
MEAN · KNOWN COUNTS ONLY1.16262 known · 0 unknown
MEDIAN · KNOWN COUNTS ONLY0.0

Observation range: 21 Oct 2026 00:14 UTC — 21 Oct 2026 07:23 UTC. Missing matches are not zero citations. Previous observations may remain if a refresh fails or a DOI no longer matches.

OpenAlex citation distributionNo citations1471–51006–201521+0Unknown0

Institutions, countries & topics

OpenAlex affiliations and primary-topic classification. Each publication counts once per institution or country; multi-affiliated publications appear in multiple groups, so percentages can sum above 100%. Countries describe author affiliations, not nationality. Topics use one primary topic per publication.

Institutions

262 / 262 with data · 0 missing or unmatched. Percentages use all 262 selected publications.

Countries

262 / 262 with data · 0 missing or unmatched. Percentages use all 262 selected publications.

Primary topics

262 / 262 with data · 0 missing or unmatched. Percentages use all 262 selected publications.

Employee Performance and Management12 4.6%Public Administration in Developing Nations11 4.2%Entrepreneurship Studies and Influences10 3.8%Digital Marketing and Social Media8 3.1%Organizational Change and Leadership7 2.7%Customer Service Quality and Loyalty6 2.3%Environmental Sustainability in Business6 2.3%SMEs Development and Digital Marketing6 2.3%Job Satisfaction and Organizational Behavior5 1.9%Corporate Social Responsibility Reporting4 1.5%Quality and Supply Management4 1.5%Taxation and Compliance Studies4 1.5%Higher Education and Employability4 1.5%Urban and Rural Development Challenges4 1.5%Public Procurement and Policy4 1.5%Consumer Behavior and Marketing Influence4 1.5%Artificial Intelligence in Education4 1.5%Technology Adoption and User Behaviour3 1.1%Higher Education Governance and Development3 1.1%Digital Transformation in Industry3 1.1%Accounting and Organizational Management3 1.1%E-Government and Public Services3 1.1%Public Relations and Crisis Communication3 1.1%Education during COVID-19 pandemic3 1.1%Agricultural Development and Management3 1.1%Financial Literacy and Behavior3 1.1%Impact of AI and Big Data on Business and Society3 1.1%Financial Markets and Investment Strategies2 0.8%Nursing education and management2 0.8%Economic Growth and Productivity2 0.8%Construction Project Management and Performance2 0.8%International Business and FDI2 0.8%Sustainable Supply Chain Management2 0.8%Gender Diversity and Inequality2 0.8%Hydrology and Drought Analysis2 0.8%Big Data and Business Intelligence2 0.8%Human Resource Development and Performance Evaluation2 0.8%Employer Branding and e-HRM2 0.8%Migration, Ethnicity, and Economy2 0.8%Corporate Identity and Reputation2 0.8%Human Resource and Talent Management2 0.8%Economic Systems and Logistics Management2 0.8%AI and HR Technologies2 0.8%Corporate Governance and Financial Management2 0.8%Local Economic Development and Planning2 0.8%Innovation and Knowledge Management1 0.4%Teacher Education and Leadership Studies1 0.4%Diverse Aspects of Tourism Research1 0.4%Banking stability, regulation, efficiency1 0.4%Mathematics Education and Teaching Techniques1 0.4%LGBTQ Health, Identity, and Policy1 0.4%Global Maternal and Child Health1 0.4%Urban Planning and Governance1 0.4%Multilingual Education and Policy1 0.4%Higher Education Research Studies1 0.4%Blockchain Technology Applications and Security1 0.4%Supply Chain and Inventory Management1 0.4%Migration and Labor Dynamics1 0.4%Income, Poverty, and Inequality1 0.4%Financial Literacy, Pension, Retirement Analysis1 0.4%Social Media and Politics1 0.4%Remote-Sensing Image Classification1 0.4%Information and Cyber Security1 0.4%Translation Studies and Practices1 0.4%Environmental Education and Sustainability1 0.4%Telemedicine and Telehealth Implementation1 0.4%Social Work Education and Practice1 0.4%Evaluation of Teaching Practices1 0.4%Ethics in Business and Education1 0.4%Creativity in Education and Neuroscience1 0.4%Municipal Solid Waste Management1 0.4%Consumer Market Behavior and Pricing1 0.4%Problem and Project Based Learning1 0.4%Mobile Learning in Education1 0.4%Cultural Industries and Urban Development1 0.4%Gender Politics and Representation1 0.4%Hydrological Forecasting Using AI1 0.4%Healthcare Systems and Reforms1 0.4%Ethics in medical practice1 0.4%Poverty, Education, and Child Welfare1 0.4%Workplace Violence and Bullying1 0.4%Conflict Management and Negotiation1 0.4%COVID-19 Pandemic Impacts1 0.4%Humor Studies and Applications1 0.4%Doctoral Education Challenges and Solutions1 0.4%ERP Systems Implementation and Impact1 0.4%Power System Reliability and Maintenance1 0.4%FinTech, Crowdfunding, Digital Finance1 0.4%Evaluation and Performance Assessment1 0.4%Knowledge Management and Sharing1 0.4%African cultural and philosophical studies1 0.4%Open Education and E-Learning1 0.4%Water Governance and Infrastructure1 0.4%Digital literacy in education1 0.4%Corporate Management and Leadership1 0.4%Insurance and Financial Risk Management1 0.4%Educational Innovations and Technology1 0.4%Software Engineering and Design Patterns1 0.4%Digital Economy and Work Transformation1 0.4%Mathematics Education and Pedagogy1 0.4%Collaboration in agile enterprises1 0.4%Stress and Burnout Research1 0.4%Space exploration and regulation1 0.4%Innovation and Socioeconomic Development1 0.4%School Health and Nursing Education1 0.4%Digital Innovation in Industries1 0.4%Gender, Education, and Development Issues1 0.4%Business Strategies and Innovation1 0.4%Competitive and Knowledge Intelligence1 0.4%Occupational Health and Safety Management1 0.4%Local Governance and Planning1 0.4%Occupational Health and Safety in Workplaces1 0.4%Accounting Theory and Financial Reporting1 0.4%Unemployment and Economic Growth1 0.4%Education and Technology Integration1 0.4%Management and Performance Evaluation1 0.4%Education, Management, Technology, Human Resources1 0.4%Journalism and Media Studies1 0.4%Organizational Downsizing and Restructuring1 0.4%Management and Optimization Techniques1 0.4%Communication Studies and Media1 0.4%Coaching Methods and Impact1 0.4%Educational Leadership and Innovation1 0.4%Communication and COVID-19 Impact1 0.4%Thoreau and American Literature1 0.4%Global and Cross-Cultural Management1 0.4%Generational Differences and Trends1 0.4%Public Health and Environmental Issues1 0.4%Environmental Science and Water Management1 0.4%Waste Management and Recycling1 0.4%Healthcare Systems and Practices1 0.4%Death, Funerary Practices, and Mourning1 0.4%Marriage and Family Dynamics1 0.4%Banking Systems and Strategies1 0.4%Employee Performance and Leadership1 0.4%Sustainability and Innovation in Business1 0.4%Community Development and Social Impact1 0.4%Educational Technology and E-Learning1 0.4%
Citation year / OpenAlex

Citations received over time

Incoming citations to the selected publications, grouped by the year of the citing work. This is separate from lifetime citation totals grouped by the cited article’s publication year.

The publication filters above define which articles receive the citations. The citation-year range below only controls this chart and the incoming-citation comparison. Removing publication-year filters includes older articles’ incoming citations too.

Annual history available for 262 / 262 selected publications. Supported display window: 2017–2026; 2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Missing histories and years beyond a saved observation’s window remain unknown (—); partial coverage can understate totals.

Annual-history observations (UTC): 2026-10-21T00:14:26.903612+00:00 — 2026-10-21T07:23:09.013386+00:00. Older observations may be retained after failed or incomplete refreshes.

OpenAlex · Citations received by year

12663.00 2017 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 262/2622018 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 262/2622019 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 262/2622020 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 262/2622021 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 262/2622022 · All selected publications · OpenAlex · Citations received by year: 2 · Annual history coverage 262/2622023 · All selected publications · OpenAlex · Citations received by year: 14 · Annual history coverage 262/2622024 · All selected publications · OpenAlex · Citations received by year: 56 · Annual history coverage 262/2622025 · All selected publications · OpenAlex · Citations received by year: 105 · Annual history coverage 262/2622026 · All selected publications · OpenAlex · Citations received by year: 126 · Annual history coverage 262/262 2017201820192020202120222023202420252026
View openalex · citations received by year data & coverage
Citation yearJournal / scopeOpenAlex · Citations received by yearPublicationsAnnual history known
2017All selected publications0262262/262
2018All selected publications0262262/262
2019All selected publications0262262/262
2020All selected publications0262262/262
2021All selected publications0262262/262
2022All selected publications2262262/262
2023All selected publications14262262/262
2024All selected publications56262262/262
2025All selected publications105262262/262
2026All selected publications126262262/262

Counts represent citation links, not unique citing papers across a journal: one paper citing two selected articles contributes two links. Older citations outside this window are excluded, so annual sums need not equal lifetime totals. OpenAlex methodology ↗

Crossref citation distribution

Latest Crossref totals for the selected publications; not citations received in the selected years.

Mean1.02
Median0.0
No citations1551–5976–201021+0Unknown0

Unknown counts are excluded from the mean, median and cited-publication rate.

Journal comparison

Same filters, source and counting rules across journals. Descriptive statistics, not a quality ranking.

Journal / publisherPublicationsCrossref citationsOpenAlex citationsOpenAlex coverageCrossref meanCrossref medianCrossref cited %*Crossref coverage
International Journal of Business Ecosystem & Strategy
Bussecon International Academy
1076368107/1070.59027.1107/107 · 100.0%
International Journal of Research in Business and Social Science
SSBFNET
155204235155/1551.32150.3155/155 · 100.0%

* Percentage among publications with a known citation count.

Explore publications

View all 262 →

Most cited · Crossref

JOURNAL ARTICLE

Assessing the role of entrepreneurship industry and SMEs to economic growth in South Africa

Trisha Ramsuraj

International Journal of Research in Business and Social Science · 2023

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The study looked at the role and contribution of entrepreneurship industry to foster social and economic development through small, micro, and medium-sized businesses in South Africa. The conceptual research looked at the influence of small, micro, and medium-sized businesses (SMMEs) on South African development. The study's objective was to evaluate how small, medium-sized businesses (SMMEs) are now driving economic growth and solving social issues in a setting where big businesses and governments appear to be doing very little. As a result, the study examines how SMMEs might help the nation solve persistent societal evils including poverty, inequality, and social isolation. A desktop literature review research design was adopted to collect data on the role of entrepreneurship in South Africa, policies and practices of big business and government that exacerbate social issues in communities and impede socioeconomic development, as well as the specific roles that SMMEs play in achieving socioeconomic development goals. Findings from research indicate that, among other development outcomes, SMMEs are at the vanguard of creating jobs and fostering social and political justice in the nation. Future empirical studies that account for and evaluate the importance of SMME contributions to the construction of economic, social, and political justice in the nation are advised because this work lacks the empirical support necessary to substantiate its conclusions and observations.  

DOI 10.20525/ijrbs.v12i7.273015 Crossref citations17 OpenAlex citations
JOURNAL ARTICLE

Monitoring and evaluation as critical approach to enhance the performance of local government: South Africa

Hlengiwe Mabizela · Zwelithini Zwane

International Journal of Research in Business and Social Science · 2023

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The present study undertakes an analysis of monitoring and evaluation as a pragmatic methodology for enhancing the efficacy of municipalities in the context of South Africa. Research findings indicate that a significant obstacle faced by South African municipalities is the issue of substandard performance. These aspects can be linked to several reasons, such as inadequate allocation of resources, limitations in capacity, and deficiencies in monitoring and assessment processes. This article posits that the use of monitoring and evaluation (M&E) is crucial in addressing instances of suboptimal performance within municipalities. There exists a necessity to enhance the monitoring and evaluation (M&E) systems in order to attain efficient performance management and ensure the provision of high-quality service delivery. The research was conducted among three distinct municipalities, namely Amajuba, uThukela, and uMgungundlovu, located in the province of KwaZulu-Natal (KZN). The sample population comprised of municipal officials belonging to the Performance Management System (PMS) and Corporate Services units. The study employed a qualitative methodology and deliberately selected important participants who possessed knowledge and a comprehensive understanding of the subject matter under investigation. Furthermore, it is worth noting that the sample size consisted of 20 people. The researchers organized focus group conversations in order to gather data, which was subsequently controlled through the utilization of the NVivo software application. The findings of the study indicate that monitoring and evaluation (M&E) is a crucial component in enhancing the performance of local government. Its primary purpose is to establish the essential circumstances for achieving greater levels of performance that are sustainable over an extended period. Municipalities are required to demonstrate a firm dedication to the prioritization and adoption of municipal monitoring and evaluation (M&E) as an essential tool for facilitating progressive local governance. This commitment involves the institutionalization of M&E practices, the enforcement of mandatory adherence to established systems and procedures, the integration of information technology systems to enhance and fortify the implementation of M&E, and the utilization of participatory M&E approaches to assess the effectiveness of municipal functions and development endeavors.

DOI 10.20525/ijrbs.v12i7.274610 Crossref citations11 OpenAlex citations
JOURNAL ARTICLE

Adoption of artificial intelligence for manufacturing SMEs’ growth and survival in South Africa

Emmanuel Akoh

International Journal of Research in Business and Social Science · 2024

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This study advances research and practice related to adopting artificial intelligence (AI) in the context of South Africa (SA). The study evaluated AI adoption by South African manufacturing Small and Medium Enterprises (SMEs); established the challenges faced by manufacturing SMEs in adopting AI; and developed a framework for adopting AI for manufacturing SMEs’ growth and survival. The study adopted a systematic literature review approach. Articles from Scopus and Google scholar databases, ranging from the years 2018 to 2024, were used. Of the 206 articles found, 54 were shortlisted. The systematic review analysis was performed using the PRISMA framework. The results identified AI adoption by South African manufacturing SMEs is low, limiting their innovation and productivity. The results also show, despite the numerous benefits AI adoption can offer manufacturing SMEs in the country, a major constraint is the lack of a framework to enhance adoption and implementation. Hence, this study was conducted to develop a framework to improve AI adoption by South African manufacturing SMEs. The findings contribute to the body of knowledge and provide new insights to manufacturing SME owners/managers, policymakers and practitioners into AI adoption to enhance manufacturing SMEs’ ability to compete on the global stage.

DOI 10.20525/ijrbs.v13i6.35618 Crossref citations8 OpenAlex citations
JOURNAL ARTICLE

Predictors of intention to adopt fintech among digitally active customers in Nigeria

Ebuka Ezenwafor · Rufus O. Adebayo · Ekwunife Okafor

International Journal of Research in Business and Social Science · 2022

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The proliferation of technology has innovated new ways of saving and investing money: online savings and investment platforms [OSIPs]. Predicting the intention to adopt Fintech has triggered the interest of many researchers in academia and industries. The primary objective of this study was to examine factors influencing the intention to adopt OSIPs in Nigeria by using data gathered from 640 digitally active citizens from selected cities in Nigeria. Reliability and validity tests were conducted through construct reliability and discriminant validity, respectively, through WarpPLS. Data were computed with the Statistical Package for the Social Sciences (version) 24 and analyzed with structural equation modeling via WarpPLS. The findings of this study showed that performance expectancy, effort expectancy, and social influence significantly affect attitude while facilitating conditions predict intention to adopt. It was also found that attitude significantly influences the intention to adopt OSIPs. The paper also discusses the study’s research limitations and presents implications for theory and practice.

DOI 10.20525/ijrbs.v11i10.21968 Crossref citations8 OpenAlex citations
JOURNAL ARTICLE

Has generative AI become of age

Meshel Muzuva · Helper Zhou · Robert Zondo

International Journal of Research in Business and Social Science · 2024

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Small and Medium Enterprises (SMEs) in South Africa previously faced challenges due to limited resources, restricted access to technology, and the need to constantly adapt to a dynamic business environment. The introduction of Generative Artificial Intelligence (AI) emerged as a potential solution to these issues, promising to enhance operational efficiency and strategic decision-making. As a representative of developing economies, South Africa experienced a growing interest in AI technologies. This study was conducted to explore the impact of generative AI on SME productivity in South Africa, an area which had been underexplored. Employing a qualitative methodology, the study evaluated the current state and implications of generative AI in South African SMEs. It involved in-depth interviews to gather perceptions, experiences, challenges, and benefits from SME owners and managers regarding the adoption of generative AI technologies. The findings analysed via R Statistical Software revealed significant insights into the specific areas where generative AI substantially impacted SME productivity. It also identified the challenges and opportunities associated with the adoption of generative AI by SMEs, as well as the potential long-term implications. Key findings included notable improvements in data-driven decision-making, operational efficiencies, and market expansion strategies. However, the study also highlighted barriers such as the lack of technical expertise, initial setup costs, and concerns over data security. Overall, the impact of generative AI on SMEs in South Africa was found to be predominantly positive, paving the way for further technological advancements and adoption in the sector.

DOI 10.20525/ijrbs.v13i7.35766 Crossref citations6 OpenAlex citations

Selected results

JOURNAL ARTICLE

Digital technology adoption and its influence on tax compliance among selected SMEs in Ibadan North West local government, Oyo State, Nigeria

George Ayodele Kayode · Olajumoke O. Ogunsanya

International Journal of Business Ecosystem & Strategy · 2026

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This study investigated the effects of digitalisation of tax administration on tax compliance among selected small and medium enterprises (SMEs) in Ibadan North West Local Government Oyo State, Nigeria. The study was anchored on the Technology Acceptance Model (TAM), which explains technology adoption through perceived usefulness, perceived ease of use, and external constraints. A descriptive survey design was adopted, and structured questionnaires were administered to 367 SMEs across key business sectors. Of these, 352 valid responses were analysed using SPSS through descriptive statistics and ANOVA. The study examined the level of digital technology adoption, the perceived influence of digital tax administration on compliance, the drivers of non-compliance, and preferred policy measures for improvement. Findings revealed generally low digital technology adoption among SMEs, with 42.9% reporting very low adoption and 36.6% reporting low adoption. The major barriers were poor internet connectivity, high cost of technology and digital tools, limited technical skills, and inadequate awareness. Perceptions of digital tax reforms showed limited realised compliance benefits, as 48.9% of respondents reported no noticeable improvement in compliance, 21.3% reported improved ease of compliance, while 29.8% stated that compliance had become more difficult. Non-compliance was mainly linked to limited awareness of tax obligations, weak enforcement, affordability challenges, and low digital capability. The study concludes that digitalisation can improve SME tax compliance only when foundational readiness gaps are addressed. It recommends improving broadband reliability, reducing digital access costs, strengthening taxpayer education, simplifying digital tax processes, providing practical training, and ensuring consistent and fair enforcement.

DOI 10.36096/ijbes.v8i5.14050 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Artificial Intelligence to Support Academic Writing: A Systematic Literature Review of English Second Language Students in Higher Education

Lungile Preety Ngcobo

International Journal of Business Ecosystem & Strategy · 2026

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Sophisticated AI applications like ChatGPT and Grammarly offer distinct advantages for enhancing writing proficiency. They assist users in conceptualising ideas, organising material, and refining writing style, whereas Grammarly focuses on improving grammar, punctuation, and clarity with context-aware recommendations. This is particularly relevant for students who are non-native English speakers, as it supports them and helps bridge educational disparities. While these instruments markedly enhance scholarly writing abilities, their efficacy in tertiary education remains a subject of debate. Recent occurrences of academic dishonesty associated with the improper use of generative AI technologies have negatively impacted higher education. This study assesses the impact of artificial intelligence on enhancing academic writing abilities in students who are not native English speakers. In accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) criteria, this study consolidates evidence from scholarly literature, policy reports, and institutional case analyses. Keywords, synonyms, and subject headings were employed to query three electronic databases from 2021 to 2025. The electronic repositories included Scopus, Emerald Insight, Google Scholar, and ProQuest. The evaluation of the publications was conducted through titles and abstracts, followed by an assessment of the full-text papers against the qualifying criteria. The results were derived and amalgamated into a narrative synthesis from selected publications. The results underscored AI's ability to customise and improve the educational experience for learners.

DOI 10.36096/ijbes.v8i5.14100 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Internal Migration and Governance in South African Municipalities: Implications for Inclusive Service Delivery and Sustainable Urban Development

Buyani Nkabinde · Thandile Ncwana

International Journal of Business Ecosystem & Strategy · 2026

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Rapid urbanisation in South Africa is reshaping the country’s spatial geography, largely driven by internal migration from rural areas and financially disadvantaged towns to urban centres. Key destinations, such as Gauteng, KwaZulu-Natal, and Cape Town, attract migrants seeking work, education, and better lifestyles. However, this movement places greater strain on urban systems by increasing demand for housing, water, energy, sanitation, transportation, and other basic public amenities. It also adds to urbanisation, overpopulation, the spread of informal settlements, land-use disputes, and governance issues. These shifts underscore the urgency for municipalities to shift away from planning models built on stable demographics and toward governance systems that respond to migration and demographic shifts. This research explores the connection between internal migration and local governance in South Africa, with an emphasis on the effects for inclusive service provision and urban sustainability. A qualitative study technique was adopted, including a conceptual document review of academic, policy, and institutional materials. The research reviewed data on migration patterns, governance capacity, participatory mechanisms, and planning solutions in the context of local government. Results showed that several municipalities have not adequately embraced migration dynamics in their urban planning practices. Existing participation methods generally exclude migrants and other transitory communities, leading to underrepresentation and choices that fail to capture changing urban demands. Delayed planning decisions increase infrastructure pressure, service provision backlogs, informal areas, and spatial inequalities. The study suggests that internal migration needs to be central to urban planning and accountability. It advocates for migration-informed spatial decision-making, increased engagement of mobile residents in Integrated Development Plan (IDP) operations, and unified governance revisions to promote inclusive and urban sustainability.

DOI 10.36096/ijbes.v8i5.13840 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

An Integrated Framework to Overcome Implementation Challenges for ICT SMEs Sustainability in Gauteng Province, South Africa

Fulufhelo Mugivhisa · Ivan Govender

International Journal of Business Ecosystem & Strategy · 2026

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Information and Communication Technology (ICT) Small and Medium Enterprises (SMEs) in South Africa's Gauteng Province face high failure rates despite their economic importance, thus creating an urgent need to investigate business sustainability. This research examined the implementation challenges of ICT SMEs and the enhancement of competitiveness through shared value creation. A qualitative, interpretivist design was employed, with semi-structured interviews conducted with 12 purposively selected ICT SME owners and senior managers in Gauteng Province. The thematic analysis revealed three principal themes. One key finding was that implementation barriers operate at three interconnected levels: the business environment, industry level, and institutional level. At the Business-Environment level, issues include load shedding, regulatory complexity, and funding gaps. The competitive level interrogates incumbent dominance and high buyer power, while the institutional level reviews skills, competencies, time and cost constraints. Another important finding was that SMEs overcome these barriers through value-chain innovations such as energy efficiency, inclusive hiring, and intellectual property development; through strategic positioning, including focused differentiation and organizational agility; and through cluster engagement, such as vendor partnerships and peer networks. Integrating their selected strategies yields productivity gains, cost reductions, and incidental shared value. The study proposes a Resilience-Through-Shared-Value Framework that provides entrepreneurs with a four-phase process for turning barriers into advantages. It also provides policymakers with guidance on tiered compliance and on infrastructure support and development, and development agencies with a diagnostic framework for multi-barrier mentorship programs.

DOI 10.36096/ijbes.v8i5.13600 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Effects of SAP Implementation on Administrative Staff at a Selected South African University of Technology: Developing the ERP Lifecycle–Employee Adaptation Framework (ELEAF)

Reshma Sewpersadh · Ivan Govender

International Journal of Business Ecosystem & Strategy · 2026

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Enterprise Resource Planning (ERP) solutions such as SAP represent a vital investment for organisations seeking to unify varied operational activities into integrated, data-driven platforms. In institutions of higher learning, the use of ERP systems is a crucial component of digital transformation efforts aimed at improving administrative efficiency, institutional governance, and competitive positioning. This article examines the impact of SAP ERP implementation on both organisational and employee dynamics for administrative staff at the Durban University of Technology (DUT), emphasising technostress, digital fatigue, employee well-being, and post-implementation adaptation within a constrained higher education environment. Utilising a desktop appraisal methodology, the study synthesises existing literature to demonstrate how decisions made in the pre-implementation and implementation phases consistently affect employee experiences and organisational outcomes post-implementation. The study indicates that attaining enduring ERP effectiveness requires continuous capacity development, cooperative implementation approaches, and employee-centered support frameworks. The research develops an interdisciplinary model by integrating socio-technical, psychological, capacity-building, and normalisation perspectives, thereby improving the understanding of the human factors involved in ERP deployment within higher education. The study introduces the ERP Lifecycle–Employee Adaptation Framework (ELEAF), which outlines the progressive escalation of technostress during the pre-implementation, implementation, and post-implementation phases, linking each stage to a pertinent theoretical mechanism and a set of organisational interventions. The findings indicate that inadequate training, limited organisational support, dependence on key users, and absence of employee engagement contribute to technostress, digital fatigue, reduced job satisfaction, and challenges in post-implementation adaptation. The study further demonstrates that decisions taken throughout the ERP lifecycle have enduring impacts on employee well-being and organisational effectiveness beyond the system's implementation. This highlights the tangible consequences for higher education institutions, stressing the importance of continuous training, institutional support, systematic information sharing, employee wellness initiatives, and staff-centric ERP management to enhance long-term value achievement. It consequently lays the groundwork for future research on the human dimensions of digital transformation in resource-constrained environments.

DOI 10.36096/ijbes.v8i5.15170 Crossref citations0 OpenAlex citations

Data coverage & freshness

Source coverage refers to this result set; a publication may occur in several sources. Sync times refer to contributing journals.

Missing abstracts: 0 · Missing authors: 0 · Missing publication dates: 0 · Dates without day precision: 0

SourceMost recent successful journal syncLatest attempt
crossref21 Oct 2026 07:22 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 07:22 UTC
ojs-rest21 Oct 2026 07:22 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 06:46 UTC
oai-pmh20 Oct 2026 19:55 UTC · ijrbscomplete · ijrbs · 20 Oct 2026 19:50 UTC
openalex-enrichment21 Oct 2026 07:23 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 07:22 UTC
Full import history & methodology →